RoadVitals

2002 Keystone Cougar Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Apr 25, 2007
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 23, 2002

What this page shows

Our database holds 6 NHTSA owner-reported complaints for the 2002 Keystone Cougar. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–6 of 6

Tires & wheels
Filed Apr 25, 2007

COUGAR 5TH WHEEL CAMPER CUSTOMER HAS HAD SEVERAL TIRE REPLACEMENTS AND BELIEVES THAT THEY SHOULD BE REIMBURSED FOR THE TIRES AND DAMAGE DONE TO CAMPER**CC THE CONSUMER BELIEVED THE TIRES FOR THE CAMPER WERE UNDER RATED WHICH WAS THE REASON HE CONTINUED TO EXPERIENCE TREAD SEPARATION AND TIRE WEAR. *JB

NHTSA ID
10189029
Incident
Apr 2, 2007
Other / unspecified
Filed Apr 17, 2007

DOMETIC RECALL 06E-076, MANUFACTURER STATES THEY ARE NOT GOING TO REPAIR THE DEFECT, THEY ARE ONLY GOING TO COVER IT UP SO WHEN IT DOES FAIL IT WON'T BURN MY TRAILER DOWN. THE RECALL NOTICE STATES THAT IT MUST BE SHUT DOWN AND NOT OPERATED UNTIL THE UNIT IS FIXED. I WANT MY UNIT FIXED NOT PATCHED . DOMETIC HAS ADMITTED THERE IS A SEVERE SAFETY HAZARD WITH THIS UNIT AND IT CAN CAUSE DEATH OR INJURY IF USED . *JB

NHTSA ID
10188149
Incident
Apr 15, 2007
Body & structure
Filed Feb 17, 2006

A STRUCTURAL FAILURE OF THE FRAME - OUR 2002 KEYSTONE MONTANA 5TH WHEEL TRAILER MODEL 2955RL, VIN#[XXX] HAD MULTIPLE WELDS BREAK AND CRACK IN THE KINGPIN AREA AND UNDER THE BEDROOM OF THE TRAILER. THIS ALLOWED THE SIDEWALLS TO DROP AND THE KINGPIN TO OSCILLATE UP AND DOWN LIKE IT WAS ATTACHED TO A DIVING BOARD. THE OSCILLATION CAUSED A PARTITION TO BE PUSHED THROUGH THE CEILING. THIS FAILURE MADE THE TRAILER UNSAFE FOR TOWING UNTIL EMERGENCY REPAIRS WERE MADE. PICTURES OF THE WELD FAILURES ARE AVAILABLE. AT THE TIME OF THE FAILURE WE WERE 300 MILES FROM HOME IN BAKERSFIELD, CA. THE ONLY DEALER IN THE AREA WAS RELUCTANT TO REPAIR VEHICLES SOLD BY OTHER DEALERS. TEMPORARY REPAIRS WERE MADE BY AN INDEPENDENT REPAIR SHOP WHICH WAS RECOMMENDED TO US. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
10150568
Incident
Jan 21, 2006
Tires & wheels
Filed Oct 27, 2005

DT: THE CONTACT STATED TWO TIRES BLEW OUT ON FIFTH WHEEL TRAILER. THE TREAD SEPARATED. THE FIRST TIRE BLEW OUT IN OCTOBER 2004. THE SECOND TIRE BLEW OUT IN OCTOBER 2005. ANOTHER TIRE ALMOST WAS READY TO BLOW. OUT. HE REMOVED IT FROM VEHICLE. THE DEALER WHERE HE BOUGHT THE TRAILER TOLD HIM THEY KNEW THERE WAS A PROBLEM WITH CARLISLE, THE MANUFACTURER OF THE TIRES. CARLISLE WAS NOT WILLING TO DO ANYTHING ABOUT IT. *AK UPDATED 12/27/2005. BOTH TIMES THE TIRE SEPARATED IT DAMAGED THE RIGHT REAR LOWER SECTION OF THE TRAILER. *NM

NHTSA ID
10140950
Incident
Oct 22, 2005
Engine
Filed Jul 23, 2004

POSSIBLE ENGINE STALLING IN 1999 THROUGH 2002 MERCURY COUGAR.*MR

NHTSA ID
10083869
Incident
Jul 1, 2004
Suspension
Filed Apr 23, 2002

5TH WHEEL TRAILER. AFTER DROPPING SOMETHING ON THE GROUND CONSUMER NOTICED CRADLE THAT HOLDS THE FRONT AND REAR LEAF SPRINGS TOGETHER, BOLT IN THE FRAME WAS COMING OUT.*AK *YH

NHTSA ID
8008330
Incident
Apr 21, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .