2003 Keystone Cougar Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Keystone Cougar, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Other / unspecified450.0%
- Tires & wheels225.0%
- Body & structure112.5%
- Suspension112.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS 2003 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THERE WAS A BIRD'S NEST IN THE PIN BOX OF THE VEHICLE AND THE HEAD OF THE PIN BOX WAS SPLIT IN HALF. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY ADVISED THAT THE FRAME WORK OF THE PIN BOX WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD FURTHER INVESTIGATE THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS NOT AVAILABLE.
GOING FROM CALIFORNIA TO LAS VEGAS ON INTERSTATE 15 ABOUT TEN MILES FROM THE NEVADA STATE LINE WHEN I HEARD A WHOLE LOT OF THUMPING FROM MY COUGAR FIFTH WHEEL TRAILER. I HAD JUST TRAVERSED A VERY ROUGH SECTION OF ROAD WITH CONCRETE BARRIERS AND NO SHOULDERS ALONG THE HIGHWAY. I PULLED OVER ONTO THE PRECARIOUSLY NARROW SHOULDER AS SOON AS IT SEEMED SAFE. IT REALLY WASN'T SAFE. I SAW THAT MY FRONT TIRE ON THE RIGHT SIDE WAS SHREDDED BUT THAT THE REAR TIRE WAS STILL HOLDING THE FRONT TIRE JUST OFF ITS RIM. I FOUND A BETTER SHOULDER. I GOT SOME RV ROADSIDE ASSISTANCE. THE BIG REPAIR TRUCK PULLED UP BEHIND ME AND THE GUY PUT ON MY SPARE. HE MENTIONED THAT HE SMELLED A LOT OF PROPANE, SO I SHUT OFF THE TANK SUPPLY VALVES. I TOOK A LOOK UNDER THE RV NEAR THE SITE OF THE FLAT. THE SHEET METAL WAS PULLED OUT AND THE PLASTIC FENDER PANEL BROKEN. ALSO THERE WAS A ?T? IN THE PROPANE LINE NEAR THE TIRE WITH A TERMINAL CAP AND A TINY PIECE OF CRUMPLED UP COPPER TUBING POKING OUT OF A FITTING. AFTER TURNING ON THE PROPANE I COULD TELL IMMEDIATELY THAT IT WAS LEAKING BADLY, SO I TURNED THE PROPANE OFF AGAIN. LATER, I REALIZED THAT MY HEATER WASN'T WORKING. I DISCOVERED THAT I APPARENTLY LEFT PIECE OF THE HEATERS PROPANE COPPER SUPPLY LINE ON INTERSTATE 15. THE COPPER LINE LED THROUGH THE UNDERCARRIAGE ABOVE THE TIRE THAT WAS DESTROYED LEAVING A TELLTALE HOLE. THE TIRE RESIDUE SHREDDED THE COPPER GAS LINE IN SHORT ORDER. CONSIDERING HOW THE REST OF THE PROPANE SUPPLY LINE IS RATHER SOLID BLACK PIPE, I WOULD CONSIDER THIS GROUNDS FOR A RECALL. FLAT TIRES SHOULD NOT CAUSE DANGEROUS PROPANE LEAKS! FIXING THE HEATER HOSE SEEMED STRAIGHTFORWARD ENOUGH. I BOUGHT A MADE UP REPLACEMENT HOSE AFTER REALIZING THAT THE ORIGINAL COPPER HOSE WAS NOT THE BEST AND EASIEST WAY TO GO. I THEN DRILLED A SMALL HOLE UP THROUGH THE FLOORING ABOUT A FOOT FROM THE ORIGINAL HOLE. THE NEW HOLE IS OUT OF THE WHEEL WELL, CLOSER TO THE CENTER LINE OF THE FIFTH WHEEL. OLD PARTS ARE AVAILABLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
GOING FROM CALIFORNIA TO LAS VEGAS ON INTERSTATE 15 ABOUT TEN MILES FROM THE NEVADA STATE LINE WHEN I HEARD A WHOLE LOT OF THUMPING FROM MY COUGAR FIFTH WHEEL TRAILER. I HAD JUST TRAVERSED A VERY ROUGH SECTION OF ROAD WITH CONCRETE BARRIERS AND NO SHOULDERS ALONG THE HIGHWAY. I PULLED OVER ONTO THE PRECARIOUSLY NARROW SHOULDER AS SOON AS IT SEEMED SAFE. IT REALLY WASN'T SAFE. I SAW THAT MY FRONT TIRE ON THE RIGHT SIDE WAS SHREDDED BUT THAT THE REAR TIRE WAS STILL HOLDING THE FRONT TIRE JUST OFF ITS RIM. I FOUND A BETTER SHOULDER. I GOT SOME RV ROADSIDE ASSISTANCE. THE BIG REPAIR TRUCK PULLED UP BEHIND ME AND THE GUY PUT ON MY SPARE. HE MENTIONED THAT HE SMELLED A LOT OF PROPANE, SO I SHUT OFF THE TANK SUPPLY VALVES. I TOOK A LOOK UNDER THE RV NEAR THE SITE OF THE FLAT. THE SHEET METAL WAS PULLED OUT AND THE PLASTIC FENDER PANEL BROKEN. ALSO THERE WAS A ?T? IN THE PROPANE LINE NEAR THE TIRE WITH A TERMINAL CAP AND A TINY PIECE OF CRUMPLED UP COPPER TUBING POKING OUT OF A FITTING. AFTER TURNING ON THE PROPANE I COULD TELL IMMEDIATELY THAT IT WAS LEAKING BADLY, SO I TURNED THE PROPANE OFF AGAIN. LATER, I REALIZED THAT MY HEATER WASN'T WORKING. I DISCOVERED THAT I APPARENTLY LEFT PIECE OF THE HEATERS PROPANE COPPER SUPPLY LINE ON INTERSTATE 15. THE COPPER LINE LED THROUGH THE UNDERCARRIAGE ABOVE THE TIRE THAT WAS DESTROYED LEAVING A TELLTALE HOLE. THE TIRE RESIDUE SHREDDED THE COPPER GAS LINE IN SHORT ORDER. CONSIDERING HOW THE REST OF THE PROPANE SUPPLY LINE IS RATHER SOLID BLACK PIPE, I WOULD CONSIDER THIS GROUNDS FOR A RECALL. FLAT TIRES SHOULD NOT CAUSE DANGEROUS PROPANE LEAKS! FIXING THE HEATER HOSE SEEMED STRAIGHTFORWARD ENOUGH. I BOUGHT A MADE UP REPLACEMENT HOSE AFTER REALIZING THAT THE ORIGINAL COPPER HOSE WAS NOT THE BEST AND EASIEST WAY TO GO. I THEN DRILLED A SMALL HOLE UP THROUGH THE FLOORING ABOUT A FOOT FROM THE ORIGINAL HOLE. THE NEW HOLE IS OUT OF THE WHEEL WELL, CLOSER TO THE CENTER LINE OF THE FIFTH WHEEL. OLD PARTS ARE AVAILABLE. *TR
NANKING MILESTAR TRAILER TIRES SIDEWALL FAILURE/CRACKING ST225/75R15 LOAD RANGE D
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE BUMPER METAL WAS OBSERVED TO BE TORN ON BOTH SIDES. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE TRAILER TO THE SERVICE DEALER FOR INSPECTION. *AK UPDATED 11/30/06. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
MY WIFE AND I PURCHASED A NEW 2003 COUGAR 5TH WHEEL MANUFACTURED BY KEYSTONE. TWO MONTHS PAST THE 1-YEAR MANUFACTURER WARRANTY, WE EXPERIENCED TWO TIRE BLOWOUTS ON THE PASSENGER SIDE. SINCE THE WARRANTY HAD EXPIRED ON THE TIRES, WE REPLACED THEM ALL WITH NEW 10-PLY TIRES. AFTER LESS THAN 1,000 MILES, WE EXPERIENCED ANOTHER BLOWOUT ON THE SAME SIDE RESULTING IN EXTENSIVE DAMAGE TO THE TRAILER SIDING. IN AUGUST 2007 BEFORE TAKING A TRIP, I NOTICED THAT ONE OF THE NEW 10-PLY TIRES HAD A BUBBLE IN THE SIDE WALL. I REPLACED THE TIRE. ON THE WAY HOME, AFTER TRAVELING LESS THAN 500 MILES, WE EXPERIENCED ANOTHER BLOWOUT ON THE PASSENGER SIDE CAUSING MORE DAMAGE TO THE EXTERIOR. IN RESEARCHING THE WEB, WE FOUND NUMEROUS COMPLAINTS AND HAVE CONTACTED THE DEALER, KEYSTONE AND ALKO REGARDING AXLE PROBLEMS. ALL THREE HAVE DECLINED TO ADDRESS THE ISSUE. WE ARE RELUCTANT TO USE OUR 5TH WHEEL BECAUSE OF SAFETY CONCERNS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .