2010 Keystone Cougar Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Keystone Cougar, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure535.7%
- Tires & wheels535.7%
- Other / unspecified428.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang portion. Total failure of the pin box while towing! Posed significant road hazard if we had continued driving. The whole overhang portion would have fallen on top of our truck and caused a wreck. Opened a case file with Keystone about the upper deck frame flex failure. They did not offer any assistance due to the age of the trailer. Adam Hahn with NW Bearing & Brake Mobil RV in Tucson was able to diagnose the problem for us. The 5th wheel can no longer be towed now.
TL* THE CONTACT OWNS A 2010 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE REAR BUMPER SEPARATED FROM THE FRAME OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V355000 (STRUCTURE:BODY:BUMPERS). THE RV WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,000. UPDATED 01/30/13*LJ PICTURES RECEIVED. 01/31/13
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang portion. Total failure of the pin box while towing! Posed significant road hazard if we had continued driving. The whole overhang portion would have fallen on top of our truck and caused a wreck. Opened a case file with Keystone about the upper deck frame flex failure. They did not offer any assistance due to the age of the trailer. Adam Hahn with NW Bearing & Brake Mobil RV in Tucson was able to diagnose the problem for us. The 5th wheel can no longer be towed now.
WE HAD THREE BLOW OUTS ON OUR TRAILER TIRES DURING A TRIP THIS FALL. THE THREE BLOW OUTS OCCURRED ON THREE DIFFERENT DATES. THE TIRES ARE COOPER OMNI ST 235/80R16. THE FIRST BLOW OUT OCCURRED 8/21/2015 ON I-470 JUST PAST THE DENVER AIRPORT. THIS BLOW OUT CAUSED DAMAGE TO THE TRAILER ON THE PASSENGER SIDE OF THE VEHICLE. THE SECOND BLOW OUT OCCURRED SOMEWHERE NORTHEAST OF SANTA FE, NM ON I-25. THIS BLOW OUT WAS ON THE DRIVER'S SIDE OF THE VEHICLE. THIS BLOW OUT ALSO CAUSED DAMAGE TO THE TRAILER. THE THIRD BLOW OUT OCCURRED APPROXIMATELY ONE MILE WEST OF THE ARKANSAS BORDER ON HIGHWAY 412. AGAIN, THIS CAUSED DAMAGE TO THE PASSENGER SIDE OF THE TRAILER. THESE TIRES HAD LESS THAN 7,000 MILES ON THEM. THE TIRES WERE PURCHASED IN LATE DECEMBER 2012.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE REAR BUMPER SEPARATED FROM THE FRAME OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V355000 (STRUCTURE:BODY:BUMPERS). THE RV WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,000. UPDATED 01/30/13*LJ PICTURES RECEIVED. 01/31/13
CONSUMER STATES ONE YEAR AGO THEY PURCHASED A 2010 KEYSTONE COUGAR XLITE 26SAB FIFTH WHEEL. CONSUMER STATES PROBLEMS WITH CARBON MONOXIDE DETECTOR *TGW THE CONSUMER STATED THE CARBON MONOXIDE DETECTOR WAS NOT DISPLAYING A GREEN LIGHT. AFTER REMOVING IT, THE CONSUMER DISCOVERED IT WAS NOT BATTERY OPERATED, BUT RATHER HARD WIRED. THE WIRES WERE NOT CONNECTED TO ANYTHING. THE SCREWS TO THE DRAWERS WERE NOT LONG ENOUGH AND THE SLIDES HAD NO SUPPORT. THE CABINET DOORS UNDER THE SINK CAME COMPLETELY OFF, DUE TO THE SCREWS NOT BEING PROPERLY SECURED. THE DOOR AND SURROUNDING FRAME CAME OFF AND IT WAS DISCOVERED IT WAS KEPT IN PLACE WITH STAPLES AND NOT SCREWS. ANOTHER MOTORIST ALERTED THE CONSUMER THAT THE BUMPER HAD COME LOOSE FROM THE BACK OF THE TRAILER AND THE SPARE TIRE WAS DRAGGING ON THE ROAD. A REPAIR SHOP RE-WELDED THE BUMPER USING METAL L'S TO HOLD IT IN PLACE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .