2011 Keystone Cougar Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Keystone Cougar, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure333.3%
- Tires & wheels333.3%
- Other / unspecified222.2%
- Electrical111.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TIRES ARE APPROXIMATELY 1.5 YEARS OF AGE BASED ON "0111" DOT CODE AND HAVE APPROXIMATELY 2000 MILES OF USE (NO SIGNS OF DRY ROT OR OTHER FAILURE PRIOR TO TREAD SEPARATION 1ST INCIDENT MAY 24TH 2013 WHILE TRAVELING APPROXIMATELY 60 MPH ON A FARM TO MARKET ROAD I HAD A POWERKING TOWMAX ST235/80R16 TIRES BLOWOUT AND TREAD SEPARATION. REPLACED TIRE AND RETURNED HOME (~150 MILES) CONTACTED DYNAMIC TIRE CORPORATION AND AFTER SHIPPING THEM THE TIRE THEY FOUND NO APPARENT DEFECT TO THE TIRE AND PAID FOR THE REPLACEMENT TIRE AND THE REPAIRS TO MY TRAILER. (~$2000 IN DAMAGES) HOWEVER DID NOT PAY TO REPLACE THE OTHER 3 REMAINING TIRES. 2ND INCIDENT AUGUST 14TH 2013 UPON PICKING UP THE UNIT AFTER REPAIRS WERE MADE, I DROVE APPROXIMATELY 9 MILES FROM THE DEALERSHIP AND HAD A SECOND BLOWOUT ON THE POWERKING TOWMAX TIRES AGAIN APPROX SPEED 60 MPH... THIS TIRE HAD THE SAME DOT CODE OF 0111 RESULTING IN ANOTHER $2000 IN DAMAGE. SHIPPED THE FAILED TIRE PLUS THE OTHER 2 UN-FAILED TIRES TO DYNAMIC TIRE IN BRAMPTON ON, CANADA ... THEY ARE NOW TELLING ME THIS IS CAUSED BY POSSIBLE UNDER INFLATION, SO ONE TIRE OF THE 4 HAS NO SIGNS OF WHY IT SHOULD FAIL. ... YET ~159 MILES LATER THE OTHER FAILED TIRE PLUS THE REMAINING 2 UN-FAILED TIRES "EXHIBIT SIGNS OF UNEVEN TREAD WEAR AND OVER DEFLECTION" TIRES WERE CONSISTENTLY MAINTAINED AT 80PSI SO UNDER-INFLATION WAS NOT THE CASE. AND THESE ARE THE OE TIRES FROM KEYSTONE ... SO THEY SHOULD BE RATED FOR THAT TRAILERS WEIGHT. *TR
2011 COUGAR 26 SAB. CONSUMER WRITES IN REGARDS TO REAR BUMPER FAILURE AND RECALL THAT WAS ISSUED. RECALL # 12V355000. *TGW THE CONSUMER STATED A PASSERBY INFORMED HIM, THAT HIS REAR BUMPER WAS ABOUT TO FALL OUT. THE CONSUMER STATED THE METAL WAS EXTREMELY THIN, AND HE WANTED THE BUMPER REPLACED WITH A HEAVY DUTY BUMPER. THE DEALER INFORMED THE CONSUMER, THE BUMPER WOULD HAVE TOE BE REPLACED WITH THE SAME BUMPER AS BEFORE. THE CONSUMER THEN WENT TO A WELDING SHOP AND HAD SOME BRACES PUT ON. THE WELDING SHOP, INFORMED THE CONSUMER IT MAY BREAK AGAIN, DUE TO THE THIN METAL.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
THE ORIGINAL EQUIPMENT (TIRES) FROM A KEYSTONE COUGAR TRAILER. IN A TWO WEEK TIME FRAME (AUGUST 2-14, 2015) WHILE ON VACATION, 4 TOWMAX TIRES ST22575R15D BLEW OUT ON THE HIGHWAY. THESE TIRES WERE APPROX. 4.5 YEARS OLD WITH LESS THAN A TOTAL OF 6,000 MILES.THE SPARE THAT BLEW HAD LESS THAN 1,000 MILES. WHEN PARKED, THE TIRES WERE COVERED AND NOT IN DIRECT SUNLIGHT. I FEEL THESE TIRES WERE/ARE DEFECTIVE AND A EXAMINATION SHOULD BE DONE TO PREVENT THE POTENTIAL OF A MORE SERIOUS ACCIDENT HAPPENING.
TIRES ARE APPROXIMATELY 1.5 YEARS OF AGE BASED ON "0111" DOT CODE AND HAVE APPROXIMATELY 2000 MILES OF USE (NO SIGNS OF DRY ROT OR OTHER FAILURE PRIOR TO TREAD SEPARATION 1ST INCIDENT MAY 24TH 2013 WHILE TRAVELING APPROXIMATELY 60 MPH ON A FARM TO MARKET ROAD I HAD A POWERKING TOWMAX ST235/80R16 TIRES BLOWOUT AND TREAD SEPARATION. REPLACED TIRE AND RETURNED HOME (~150 MILES) CONTACTED DYNAMIC TIRE CORPORATION AND AFTER SHIPPING THEM THE TIRE THEY FOUND NO APPARENT DEFECT TO THE TIRE AND PAID FOR THE REPLACEMENT TIRE AND THE REPAIRS TO MY TRAILER. (~$2000 IN DAMAGES) HOWEVER DID NOT PAY TO REPLACE THE OTHER 3 REMAINING TIRES. 2ND INCIDENT AUGUST 14TH 2013 UPON PICKING UP THE UNIT AFTER REPAIRS WERE MADE, I DROVE APPROXIMATELY 9 MILES FROM THE DEALERSHIP AND HAD A SECOND BLOWOUT ON THE POWERKING TOWMAX TIRES AGAIN APPROX SPEED 60 MPH... THIS TIRE HAD THE SAME DOT CODE OF 0111 RESULTING IN ANOTHER $2000 IN DAMAGE. SHIPPED THE FAILED TIRE PLUS THE OTHER 2 UN-FAILED TIRES TO DYNAMIC TIRE IN BRAMPTON ON, CANADA ... THEY ARE NOW TELLING ME THIS IS CAUSED BY POSSIBLE UNDER INFLATION, SO ONE TIRE OF THE 4 HAS NO SIGNS OF WHY IT SHOULD FAIL. ... YET ~159 MILES LATER THE OTHER FAILED TIRE PLUS THE REMAINING 2 UN-FAILED TIRES "EXHIBIT SIGNS OF UNEVEN TREAD WEAR AND OVER DEFLECTION" TIRES WERE CONSISTENTLY MAINTAINED AT 80PSI SO UNDER-INFLATION WAS NOT THE CASE. AND THESE ARE THE OE TIRES FROM KEYSTONE ... SO THEY SHOULD BE RATED FOR THAT TRAILERS WEIGHT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE SPARE TIRE HAS A COVER AND THE TRAILER HAS ALWAYS BEEN STORED IN A TEMPERATURE-CONTROLLED GARAGE. THE TIRE WAS INSTALLED ON THE TRAILER (IN THE RIGHT REAR POSITION) FOR THE FIRST TIME, PRESSURE CHECKED (65 PSI), AND DRIVEN 25-30 MILES ON I-25 AT 60-62 MPH BEFORE SUFFERING A CATASTROPHIC BLOW-OUT (ACCOMPANIED BY A VERY LARGE "BANG"). THE ENTIRE TREAD AREA PEELED OFF THE TIRE AND A LARGE HOLE REMAINED IN THE TREAD AREA OF THE CARCASS WITH JAGGED STEEL BELT CORDS PROTRUDING. WHILE GETTING THE TRAILER STOPPED, THE FLAILING TIRE (VISIBLE IN THE REARVIEW MIRROR) REPEATEDLY STRUCK THE SIDE OF THE TRAILER. THE WHEEL MOLDING ON THE SIDE OF THE TRAILER ABOVE THE WHEELS WAS TORN OFF AND DISINTEGRATED. THE ALUMINUM PANEL ABOVE THE WHEELS WAS BADLY DAMAGED AND COMPACTED INTO THE AREA BEHIND THE WHEEL AND IN FRONT OF THE ACCESS STEPS. THE STEPS AND MAIN ACCESS DOOR WERE ALSO DAMAGED. THE UNDERBODY AREA WAS DAMAGED IN THAT THE BELLY COVERING AND INSULATION WERE SHREDDED. THIS TIRE WAS A POWER KING TOWMAX STR SIZE ST225/75R15 IDENTIFIED BY DOT 83B4GPB1010.
TL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE FURNACE FUEL LINE WAS LEAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/02/2013*LJ THE CONSUMER STATED THE LINE WAS RAN OVER THE FRAME, UNDER FLOOR, AND WITH BODY SHIFTING THE COPPER 3/8S LINE WAS CRUSHED AND CRACKED. THIS ALLOWED 17 GALS OF FUEL VAPORS TO LEAK INTO THE CAMPER LIVING AREA, UNDER BELLY, AND THE STORAGE AREA. CAMPING WORLD TOOK PICTURES OF THE PROBLEM FOR KEYSTONE TO PAY THE BILL. KEYSTONE ONLY PAID HALF AND REFUSED TO LOOK INTO A RECALL. CAMPING WORLD WOULD NOT GIVE THE CONSUMER ANY PICTURES NOR THE COPPER TUBING. CAMPING WORLD CLAIMED THEY NEED TO SEND IT TO KEYSTONE BUT WOULD KEEP THE PICTURES ON FILE..UPDATED 1/7/2013 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE THE AIR CONDITIONER WAS IN OPERATION, THE MAIN CIRCUIT BREAKER WOULD TRIP AS A RESULT OF A WIRE SHORTAGE. IN ADDITION, THE CIRCUIT BREAKER PANEL HAD BECOME EXTREMELY HOT TO THE TOUCH. THE FAILURE RECURRED FREQUENTLY. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V606000 (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS). THE REMEDY WAS NOT SUFFICIENT AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSIS WHERE THEY WERE UNABLE TO DIAGNOSE A PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .