RoadVitals

2012 Keystone Cougar Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Nov 26, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 7, 2012

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2012 Keystone Cougar. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Body & structureTires & wheels
Filed Nov 26, 2018

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE SPARE TIRE WAS BOLTED TO THE REAR BUMPER AND WAS TOO HEAVY, WHICH CAUSED THE BUMPER TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ANTHEM RV AND BOATS (44019 N BLACK CANYON HWY, NEW RIVER, AZ 85087, (623) 465-7331) WHO STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE DEALER TOOK SEVERAL PICTURES AND EMAILED THEM TO THE KEYSTONE MANUFACTURER WHO OFFERED LIMITED ASSISTANCE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR MOST OF THE REPAIRS. THE CONTACT SEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 12V355000 (STRUCTURE, TIRES, EQUIPMENT) FOR HIS VEHICLE. *TT CARFAX CANNOT PROCESS THIS REQUEST. *JB

NHTSA ID
11154028
Incident
Oct 12, 2018
Body & structure
Filed Aug 14, 2017

BACK BUMPER WELDS BREAKING WITH A SPARE WHEEL MOUNTED THERE.

NHTSA ID
11015114
Incident
Aug 10, 2017
Body & structureSuspension
Filed Jun 30, 2014

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR DRIVER'S SIDE CORNER PANEL DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE AXLE WAS SEVERELY DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200.

NHTSA ID
10607193
Incident
Jun 20, 2014
Mileage
1,200 mi
Suspension
Filed Jul 8, 2013

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR FIFTH WHEEL. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE FRONT DRIVER'S SIDE LEAF SPRING FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE ONE LEAF SPRING OUT THE FOUR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 7/31/13 *CN THE CONSUMER STATED WHILE TOWING THE RV AT HIGHWAY SPEED, THE LEFT FRONT LEAF SPRING BROKE AND CAUSED THE AXLE TO BREAK AS WELL. UPDATED 08/06/13

NHTSA ID
10523629
Incident
Jul 1, 2013
Mileage
300 mi
BrakesElectricalOther / unspecified
Filed Sep 7, 2012

THE ELECTRIC BRAKE WIRING THAT CONNECTS THE COACH BODY TO THE FRONT AXLE WAS RUBBING ON THE INSIDE SIDEWALL OF THE LF TIRE OF THE TRAILER. IT HAS RUBBED A POLISHED GROOVE IN THE SIDEWALL OF THE TIRE. THE WIRING CONNECTING THE REAR AXLE TO THE COACH WAS RUBBING ON THE INTERIOR SURFACE OF THE LR WHEEL. I SECURED THE WIRING AWAY FROM THE TIRE AND WHEEL AND RETURNED THE FIFTH WHEEL TO THE DEALER WHERE I PURCHASED IT. KEYSTONE RV'S ATTITUDE SURPRISES ME, THEY CLAIM THAT THE WIRE COULDN'T HAVE BEEN RUBBING ON THE TIRE AND WHEEL, BECAUSE THE WIRE WOULD HAVE BEEN INSTANTLY RIPPED OFF. I HAVE PICTURES TO PROVE THE WIRING JOB WAS INADEQUATE AND SHODDY. THIS ISSUE CAN'T BE AN ISOLATED INCIDENT. I FEEL THAT KEYSTONE NEEDS TO HAVE IT'S DEALERS INSPECT ALL TRAILER BRAKE WIRING. IF THE WIRES HAD BEEN TORN LOOSE OR SHORTED OUT, MY 9,000 POUND FIFTH WHEEL WOULD HAVE BECOME A GIANT WEIGHT PUSHING ME DOWN HILLS! THIS IS A CLEAR SAFETY ISSUE. PLEASE LET ME KNOW IF YOU WANT MY PICTURES FORWARDED TO YOU. THANK YOU! *TR UPDATED 09/26/12*LJ

NHTSA ID
10474175
Incident
Sep 1, 2012
Mileage
200 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .