RoadVitals

2005 Keystone Outback-Sydney

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 28, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2005 Keystone Outback-Sydney, most frequently naming the electrical and tires & wheels categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Tires & wheels150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
08V325000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 17, 2008
161,250 units potentially affected
The defect: KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 08-111View on NHTSA.gov
04V577000

ELECTRICAL SYSTEM:WIRING

Dec 7, 2004
28 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS, DURING PRODUCTION, THE WIRING WAS ROUTED OVER THE TOP OF THE GRAY HOLDING TANK ON THE BACKSIDE IN A LOCATION WHERE THE WIRING COULD BECOME PINCHED BY THE HEAT PLENUM FRAMING.
The risk: PINCHED WIRING COULD CAUSE AN ELECTRICAL SHORT. ELECTRIC POWER MAY BECOME IN-OPERABLE IN AFFECTED UNITS DUE TO BREAKERS BEING TRIPPED.
The remedy: DEALERS WILL RE-ROUTE THE WIRING. THE RECALL BEGAN DECEMBER 10, 2004. OWNERS SHOULD CONTACT KEYSTONE AT 574-535-2100.
KEYSTONE RV COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Aug 28, 2008
Fire reported

TL*THE CONTACT OWNS A 2005 KEYSTONE OUTBACK-SYDNEY (TRAVEL TRAILER). WHILE STATIONARY, THE REAR OF THE TRAILER CAUGHT FIRE. APPROXIMATELY TEN MINUTES LATER, THE ENTIRE TRAILER WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE CAUSE OF THE FAILURE WAS DETERMINED TO BE FROM A POWER SURGE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/24/08. *LJ UPDATED 09/30/08.*JB

NHTSA ID
10240076
Incident
Aug 25, 2008
Tires & wheels
Filed Apr 24, 2006

NANCO TIRES- DOT CODE ON KC TCI DATE CODE 4604 I SUFFERED A SUDDEN FAILURE IN AUGUST 2005. NO ACCIDENT AND MINIMAL DAMAGE TO VEHICLE. DURING SPRING INSPECTION THREE ADDITIONAL TIRES MATCHING THESE CODES HAVE BEGUN TO SEPARATE AT THE SIDEWALL. KEYSTONE RV HAS INSTALLED THIS TIRE ON PROBABLY THOUSANDS OF RV'S IN THE COUNTRY AND I HAVE THROUGH EMAIL FOUND A MINIMUM OF 15 ADDITIONAL PEOPLE WITH THE SAME FAILURE. THE RISK OF UNEXPECTED FAILURE AND ACCIDENT IS HIGH FROM THIS TYPE OF PROBLEM SHOULD IT BE WIDESPREAD. NANCO HAS AGREED TO REPLACE MY DAMAGED TIRES. *NM

NHTSA ID
10156023
Incident
Aug 1, 2005

Compare model years

Complaint and recall counts across every year of this model

Keystone Outback-Sydney by model year
YearComplaintsRecallsInvestigationsIssue Index
2008010—
2007120—
2006020—
2005Viewing230—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.