RoadVitals

2020 Keystone Sprinter Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 16, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 16, 2023

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2020 Keystone Sprinter. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Fuel system
Filed May 16, 2023

I had a recall on my 2020 Keystone Sprinter Winn-Tec Model 6020 dual stage propane regulator. In a letter dated March 24, 2023 for a recall of a Winn-Tec Model 6020 dual stage propane regulator needing to be replaced (Safety Recall: 21V-427, Safety Advisory 21-413) I contacted Lees Country RV dealer that does work on Keystone campers regarding this recall notice. I was then charged an $80 labor fee for replacing this recall part. In the recall notice it specifically states "The service and parts required for this corrective action will be provided at no charge to you" After email and phone conversations with Keystone RV Customer Service I was informed that this is not the case. The fee would not be covered and will not be reimbursed to me. I had it replaced and was charged an $80 service fee, This recall was not supposed to cost me any out of pocket fees.

NHTSA ID
11522240
Incident
Apr 10, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .