RoadVitals

2022 Keystone Sunset Trail Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 1, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 1, 2024

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2022 Keystone Sunset Trail. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Filed Jan 1, 2024

This travel trailer has a significant vibration that has cause numerous items inside and outside the travel trailer to come loose. Most significantly the spare tire attached to a rack on the rear bumper of the RV was found to be loose and on the verge of separating from the RV on 6 occasions. In addition, a vent cap located on the roof of the RV did come off, and a 2nd vent camp was ready to come off. Also, a ladder used to access the RV roof had also come loose, and mounting pieces would deflect downwards about 30 degrees if any weight was put on the ladder. The ladder was unsafe to use, and likely would have eventually separated from the RV given enough time. Had the spare tire or ladder come off completely, it could have caused an accident for vehicles behind the RV. The dealer just keeps straightening a metal bar that deforms into a 'V' shape each time the spar tire comes loose, and tightening the bolts that hold on the spare tire. They have done this six times now. They say that there is nothing else they can do. They are limited to using only parts that the RV came with. The spare tire has come loose 6 times between May 19, 2023 and Sep 14, 2023 I had planned to attach the following 4 files, but for some reason I am unable to upload the files. I click on ‘Upload Files’, and nothing happens. Please provide a format for uploading the files below. Attachment A: Attachment A - RV Safety Issues Attachment B - Spare Tire Flange deformed Attachment C - Service Orders for May 2023 - Aug 2023 Attachement D - Ladder on back of RV I have tried 3 different browsers, and I have had no luck uploading the files.

NHTSA ID
11562891
Incident
May 19, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .