2020 Keystone Voltage Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Keystone Voltage, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure150.0%
- Suspension150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I am submitting a safety defect complaint regarding my 2020 Voltage toy hauler. The driver-side exterior wall panels are separating across large areas due to apparent adhesive failure. The RV has been stored indoors and shows no signs of water intrusion, damage, or neglect. This indicates the failure is not due to environmental exposure or owner misuse. The separation appears to be progressive and is affecting the structural bonding of the exterior panels. This creates a safety concern that portions of the paneling could detach while the vehicle is in motion, potentially creating road debris and posing a hazard to other motorists. The unit has a black exterior finish. Based on owner reports and industry discussions, darker exterior finishes are known to increase heat absorption, which may contribute to adhesive breakdown. This suggests a possible design or manufacturing defect that could affect multiple units. The manufacturer has declined to provide repair assistance due to the unit being out of warranty. However, the nature of this failure indicates a latent defect rather than normal wear and tear. I am requesting that this issue be reviewed as a potential safety-related defect involving exterior panel adhesion and structural integrity.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Returning from a trip to Sturgis South Dakota [XXX], the right rear spring hanger broke causing the rear axle to shift and start rubbing the tires together and which rendered the RV untowable. That was repaired and last month [XXX] we found the left rear spring hanger broken along with the center equalizer hangers being bent. I have contacted the chassis manufacturer and they are unwilling to fix the hangers on the left side. They fixed the right side. There are retrofit instructions, from Lippert, for repairing the hangers to brace and reinforce them that has never been done on the trailer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .