2004 Keystone Zeppelin Problems

TL* THE CONTACT OWNS A 2004 KEYSTONE ZEPPELIN. WHILE THE VEHICLE WAS BEING RENOVATED, THE LINOLEUM WAS REMOVED AND THE CONTACT DISCOVERED THAT THE SUPPORT BRACKETS LOCATED UNDERNEATH THE SLIDE OUT AND IN THE FLOOR WERE FRACTURED. THE CONTACT STATED THAT THE FLOOR BRACKETS WERE INSTALLED EVERY FOUR FEET. AN INDEPENDENT MECHANIC INSPECTED THE RV AND DIAGNOSED THAT THE TRAILER WAS UNSAFE TO PULL AND WAS UNREPAIRABLE. THE TRAILER WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTRICAL PROBLEMS. WALLS BOWING. LOST WEIGHT DISTRIBUTION BAR ON RIGHT SIDE OF HITCH, FACING FRONT OF THE UNIT. POSSIBLY DUE TO TOO MUCH WEIGHT ON ONE SIDE, UNIT WAS PRETTY MUCH EMPTY UPON RETURN TO DEALER. REAR SLIDE SEEMS TO BE TO LARGE FOR THE AREA, LEAVING DENTS IN THE WINDOW TREATMENT. TOOK SEVERAL TRIPS, AND EVERYTIME WE WOULD CLEAN UP THERE WOULD BE SCREWS LAYING ALL OVER THE FLOOR NEAR AND AROUND THE REAR SLIDEOUT, AS IF IT WERE COMING APART.*AK THE BATHROOM DOOR DID NOT CLOSE PROPERLY, WINDOWS WERE HARD TO OPEN, THE WALL NEXT TO THE BATHROOM DOOR SEEMED BOWED, POSSIBLE MOLD PROBLEMS, RECESSED LIGHTING ON TV AREA ON FLOOR NEVER WORKED, SPOT LIGHT OVER TV WORKED OCCASIONALLY, THE AWNING HAS NEVER ROLLED UP RIGHT, THE PIPE OR DRAIN PIP CAME OFF THE KITCHEN SINK. *JB

I OWN A 2004 KEYSTONE RV TRAILER WITH ABOUT 18,000 MILES SINCE I PURCHASED IT THE RIGHT SIDE TIRES TRADES CAME OFF . WHEN I TRIED TO REPLACE THEM I WAS TOLD THEY ARE THE WRONG TYPE LT235/80/R16 (THEY ARE THE ORIGINAL FROM KEYSTONE) AND SHOULD BE A ST 235/80/R16 AND THAT IS WHY THEY FAILED PLUS ARE BELOW WT REQUIREMENT FOR MY TRAILER WT (THESE TIRES ARE ONLY SOLD BY KEYSTONE AND ARE MADE BY COOPER TO KEYSTONE SPECS )THE TIRES ARE TACOMA AND ARE OVERLOADED WHEN THE TRAILER IS LOADED FOR TRAVEL WITH IN IT,S MAX WT. *TR

MISSION LOAD-MAX RADIAL TRAILER TIRE ST225 75R15. D.O.T.#WEHH2730804. TIRES HAVE PROBLEM WITH BLOWOUTS. *JB

WE PURCHASED A NEW SPRINGDALE RV IN 2004 THAT HAD A DOMETIC REFRIGERATOR. IN THE SUMMER OF 2007 OUR FRIDGE STARTED LEAKING A YELLOW RESIDUE, SMELLED OF AMMONIA AND WOULD NOT COOL PROPERLY. WE HAD TO REPLACE THE COOLING UNIT AT OUR LOCAL RV DEALERSHIP. RECENTLY WE RECEIVED A PRODUCT RECALL ON THESE REFRIGERATORS AS THERE WAS A FIRE HAZARD. WE COMPLETED ALL THE FORMS AND SUBMITTED OUR PAID RECEIPT FOR THE REPAIRS. WE WERE INFORMED THAT NOTHING COULD BE DONE AS WE HAD ALREADY REPLACED THE COOLING UNIT AND THE RECALL WOULD ONLY INSTALL A SAFETY SHIELD TO CONTAIN THE FIRE IN THE EVENT OF A 'FATIGUE CRACK' OCCURRING. AFTER NUMEROUS TELEPHONE CONVERSATIONS WITH THE CUSTOMER SUPPORT LINE I HAVE FOUND YOUR EMAIL ADDRESS ON ONE OF THE FORMS AND WAS HOPING YOU COULD OFFER SOME ASSISTANCE. *TR

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTRICAL PROBLEMS. WALLS BOWING. LOST WEIGHT DISTRIBUTION BAR ON RIGHT SIDE OF HITCH, FACING FRONT OF THE UNIT. POSSIBLY DUE TO TOO MUCH WEIGHT ON ONE SIDE, UNIT WAS PRETTY MUCH EMPTY UPON RETURN TO DEALER. REAR SLIDE SEEMS TO BE TO LARGE FOR THE AREA, LEAVING DENTS IN THE WINDOW TREATMENT. TOOK SEVERAL TRIPS, AND EVERYTIME WE WOULD CLEAN UP THERE WOULD BE SCREWS LAYING ALL OVER THE FLOOR NEAR AND AROUND THE REAR SLIDEOUT, AS IF IT WERE COMING APART.*AK THE BATHROOM DOOR DID NOT CLOSE PROPERLY, WINDOWS WERE HARD TO OPEN, THE WALL NEXT TO THE BATHROOM DOOR SEEMED BOWED, POSSIBLE MOLD PROBLEMS, RECESSED LIGHTING ON TV AREA ON FLOOR NEVER WORKED, SPOT LIGHT OVER TV WORKED OCCASIONALLY, THE AWNING HAS NEVER ROLLED UP RIGHT, THE PIPE OR DRAIN PIP CAME OFF THE KITCHEN SINK. *JB

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTRICAL PROBLEMS. WALLS BOWING. LOST WEIGHT DISTRIBUTION BAR ON RIGHT SIDE OF HITCH, FACING FRONT OF THE UNIT. POSSIBLY DUE TO TOO MUCH WEIGHT ON ONE SIDE, UNIT WAS PRETTY MUCH EMPTY UPON RETURN TO DEALER. REAR SLIDE SEEMS TO BE TO LARGE FOR THE AREA, LEAVING DENTS IN THE WINDOW TREATMENT. TOOK SEVERAL TRIPS, AND EVERYTIME WE WOULD CLEAN UP THERE WOULD BE SCREWS LAYING ALL OVER THE FLOOR NEAR AND AROUND THE REAR SLIDEOUT, AS IF IT WERE COMING APART.*AK THE BATHROOM DOOR DID NOT CLOSE PROPERLY, WINDOWS WERE HARD TO OPEN, THE WALL NEXT TO THE BATHROOM DOOR SEEMED BOWED, POSSIBLE MOLD PROBLEMS, RECESSED LIGHTING ON TV AREA ON FLOOR NEVER WORKED, SPOT LIGHT OVER TV WORKED OCCASIONALLY, THE AWNING HAS NEVER ROLLED UP RIGHT, THE PIPE OR DRAIN PIP CAME OFF THE KITCHEN SINK. *JB

THE TIRES OF MY TRAVEL TRAILER RUB AGAINST THE TOP OF THE WHEEL WELL BECAUSE OF THE LACK OF ADEQUATE CLEARANCE. THIS IS A SYSTEMIC PROBLEM WITH THE EARLIER VERSIONS OF THIS TRAVEL TRAILER, THE KEYSTONE ZEPPELIN Z301. THERE IS ONLY ABOUT 1" OF CLEARANCE BETWEEN THE TIRE AND WHEEL WELL WHERE THERE SHOULD BE 3" TO 4". THE MANUFACTURER SEEMS TO BE AWARE OF THE PROBLEM BUT HAS MADE NO EFFORT TO NOTIFY THE OWNERS OF THE AFFECTED TRAILERS. THIS COULD BE CATASTROPHIC SHOULD THE RUBBING PUNCTURE A TIRE AT HIGH SPEED.