Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2009 Kia Borrego submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE BRAKE PEDAL AND BRAKE AND BRAKE SWITCH WAS ONCE A RECALL PART HAD IT REPLACED NOW IT GONE BAD AGAIN CAUSING ME TO HAVE NO BRAKE LIGHTS AND THE ESC OFF AND A DECLINE TRUCK SYMBOL IN LIT UP RED
I HAD JUST STOPPED AT A RED LIGHT WHEN ALL THE LIGHTS ON MY DASHBOARD CAME ON. ECS, ABS, BREAK, ENGINE, 4 WHEEL DRIVE AND CRUISE CONTROL ERROR, AND THE SPEEDOMETER, ODOMETER, AND TEMPERATURE GAUGE DOESN'T WORK. I PULLED INTO THE NEAREST AUTO PARTS PLACE AND THEN DISCOVERED I COULDN'T PUT THE VEHICLE INTO PARK. I HAD TO MANUALLY USE THE SHIFT LOCK. THEY RAN THE COMPUTER AND IT SHOWED A SPEED SENSOR ERROR. THIS HAS BEEN GOING ON FOR A YEAR. SOMETIMES IT LASTS A WEEK, THEN ACTS NORMAL FOR MONTHS OR A FEW HOURS, THEN GOES OFF AGAIN. THIS MAKES IT REALLY HARD TO FIGURE OUT WHAT'S GOING ON. EVERY TIME WE TRY TO TAKE IT IN, IT SEEMS TO WORK JUST FINE AND THEY CAN'T DIAGNOSE THE PROBLEM. WHEN I CALLED KIA THEY TOLD ME THERE IS NOTHING THEY CAN DO.
TL* THE CONTACT OWNS A 2009 KIA BORREGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS ALL OF THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS SHIFTED INTO THE PARK POSITION AND WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE BACK TO THE DRIVE POSITION THE VEHICLE FAILED TO SHIFT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THE ELECTRICAL SYSTEM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
THIS WILL BE THE SECOND TIME AN INCIDENT OF THIS NATURE OCCURRED. WE HAVE OWNED THIS VEHICLE FOR LESS THAN 2 YEARS. BOTH TIMES, WHILE DRIVING, MULTIPLE LIGHTS INCLUDING ABS, ESC OFF, EMERGENCY BRAKES, AND DOWNHILL BRAKING ASSIST COME ON. MILEAGE, GEAR, AND SPEEDOMETER STOP WORKING SO YOU HAVE NO IDEA WHAT SPEED YOU ARE TRAVELING SUDDENLY. VEHICLE SPEEDS WERE AT ABOUT 40 AND 45 MPH ON CLEAR ROADS. ONCE THE VEHICLE IS STOPPED, YOU CAN ONLY SHIFT TO NEUTRAL GEAR OR DRIVE AND THE KEY CAN NOT BE REMOVED FROM THE IGNITION, ALTHOUGH THE ENGINE CAN BE TURNED OFF. THE BRAKES APPEAR TO CONTINUE WORKING, ALTHOUGH BOTH TIMES, I WAS ABLE TO SLOW THE VEHICLE SIGNIFICANTLY ONCE I NOTICED ALL OF THE LIGHTS ON AND LACK OF SPEEDOMETER. THERE IS NO WAY TO REVERSE THE VEHICLE ONCE THIS OCCURS. AFTER THE FIRST TIME THIS OCCURRED, WE WERE TOLD IT WAS THE ABS MODULE. KIA SERVICE WAS UNABLE TO DIAGNOSE THE LIGHT CODES AND HAD TO WORK DIRECTLY WITH KIA OVER A PERIOD OF SEVERAL DAYS TO DIAGNOSE THE VEHICLE THE FIRST TIME THIS OCCURRED. IT WAS REPLACED 1 YEAR AND 20 DAYS AGO BY A KIA DEALERSHIP AND FAILED AGAIN TODAY. KIA SERVICE IS NOT ABLE TO TELL US IF THE ABS MODULE SHOULD FAIL REPEATEDLY OR WHAT WOULD CAUSE IT TO FAIL REPEATEDLY.
OUR KIA BORREGO HAS BEEN NOTHING BUT PROBLEMS SINCE WE PURCHASED IT. A ROUGH RIDE AND DIFFICULT TO STEER. DOESN'T STAY ALIGNED AND TIRES WEAR EXCESSIVELY. WHEN EVER WE HAD VEHICLE SERVICED DEALERSHIP WOULD SAY"VEHICLE DRIVES AS DESIGNED, OR TIRE PRESSURE OUT OF SPEC, ONCE THEY EVEN HAD THE NERVE TO TELL US THE MANAGER DRIVES ONE AND AGAIN DRIVES AS DESIGNED. FUNNY THING IS THOU ON WORK ORDER THEY WROTE TEST DRIVE. FOUND VEHICLE DRIVES AS DESIGNED. BUT MILEAGE IS THE SAME WHEN BROUGHT IN 'EXACTLY'. WE HAVE HAD TO BUY 2 AND 1/2 FULL SETS OF TIRES. AND STILL VEHICLE IS HARD TO STEER AND ROUGH RIDE TO SAY THE LEAST. IT IS VERY UNCOMFORTABLE TO RIDE IN ,MY 4YR OLD PROTESTS EVERY TIME WE HAVE TO DRIVE ANYWHERE OTHER THEN CORNER MARKET. DOOR ACTUATORS ON FRONT DRIVER SIDE AND PASSENGER SIDE HAVE BROKE 2X. HAD TO WAIT FOR PARTS THEY SAID THEY WOULD CALL AND NEVER DID. INSTEAD WE CALLED TO FIND OUT PARTS HAD BEEN THERE. NOTIFIED DEALERSHIP POWER OUTLETS DO NOT WORK DEALER COULD NOT RESOLVE ISSUE. DRIVER SEAT BELT UNEXPECTEDLY UNLATCHES WHILE DRIVER INTERMITTENTLY. CLEAR COAT FINISH IS PEELING. INSIDE DOOR HANDLES METALLIC PEELING LEAVING SHARP EDGES.WE GET TERRIBLE CUSTOMER SERVICE FROM KIA HAD CAR TOWED THERE 2X AND WERE NOT OFFERED RENT-A-CAR EITHER TIME. THIS VEHICLE IS DEFECTIVE AND I'M SURE THEIR ARE MANY MORE WITH THESE SAME ISSUES. HOWEVER KIA MOTORS DOES NOT WANT TO EXCEPT RESPONSIBILITY ON ANY LEVEL. 2 RECALLS ALREADY.I'M HOPING OTHER BORREGO OWNERS WILL MAKE COMPLAINTS IN ORDER TO GET INVESTIGATION OPENED. WE WOULD LIKE KIA MOTORS TO BUY BACK OUR VEHICLE, SO WE CAN PURCHASE SOMETHING OTHER THEN A KIA. *TR
ON THE 23 OF FEBRUARY I NOTICED ALL THE LIGHTS ON IN DASH, CHECK ENGINE, ESC, BRAKE LIGHT ECT. WAS NOT ABLE TO PUT THE CAR IN PARK TO SHUT IT OFF. I DID NOTICE WHEN DRIVING, COMING TO A COMPLETE STOP APPLYING THE BRAKE, ALL THE LIGHTS GO OFF EXCEPT THE CHECK ENGINE LIGHT AND IT ALSO ACKNOWLEDGE WHAT GEAR I WAS IN,THEREFORE I WAS ABLE TO PUT THE CAR INTO PARK AND SHUT DOWN THE ENGINE. MULTIPLE TIMES I HAVE TO UNLOCK THE SHIFT MANUALLY. TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS THE ABS MODULE NEEDING REPLACED.. I DON'T BELIEVE I SHOULD BE PAYING 2000 FOR A PART THAT I DON'T BELIEVE IT NEEDS. I BELIEVE IT IS THE BRAKE LIGHT STOP SWITCH WHICH WAS REPLACED AFTER A RECALL. THIS SHOULD BE AGAIN RECALLED AS A DEFAULT, IF IT IS THE ABS MODULE, THEN IT SHOULD BE RECALLED AS WELL, THIS IS A SAFETY ISSUE AS MUCH AS THIS IS HAPPENING. IM VERY FRUSTRATED WITH ALL WE HAVE TO GO THROUGH TO GET A SOLID ANSWERER . AND WOULD APPRECIATE A REPLY. *TR
ON FRIDAY, 14 NOVEMBER 2014 I WAS DRIVING TO THE VA HOSPITAL AT GREAT NAVAL BASE, ILLINOIS IN MY 2009 KIA BORREGO WHEN THE ESC LIGHT CAME ON. AT THAT TIME,L I WAS DRIVING IN THE I-294 (HIGHWAY) AT THE 55 MILES SPEED WITH THE CRUISE CONTROL ON, SUDDENLY THE VEHICLE IN FRONT OF ME REDUCED THE SPEED AND WHEN I APPLIED THE BRAKES TO REDUCE THE CRUISE CONTROL DID NOT DISENGAGED ALMOST CAUSING ME TO HAVE AN ACCIDENT. I CALLED THE SAME DATE THE KIA DEALER AT ED NAPLETON KIA IN ELMHURST, IL, MAKE AN APPOINTMENT AND BROUGHT IT IN ON 18 NOV 14 AT 10:30 SUPPOSEDLY THE VEHICLE WAS FIXED AND I WAS CHARGED $320.94 FOR A SWITCH ASSY- BRAKE AND LABOR. TODAY, 24 NOVEMBER 2014 I WAS DRIVING AGAIN IN THE SAME HIGHWAY BEFORE MENTIONED AND ALMOST HAD ANOTHER ACCIDENT DUE TO THE SAME ISSUE. I WENT TO THE DEALER TO TALK TO THE MAINTENANCE PERSONNEL AND I ASKED FOR THE MANAGER. THE MANAGER CAME OUT I EXPLAINED HIM THE SITUATION AND HE SEND A MECHANIC TO TEST DRIVE WITH ME THE VEHICLE AND I SHOWED HIM THE ESC LIGHT ON AND EXPLAINED HIM THAT THE VEHICLE CONTINUE WITH THE SAME ISSUES THAT HAD BEFORE. HE REPLIED THAT FIRST THEY HAD TO CHANGE THE BRAKE SWITCH TO SEE IF THAT WILL FIXED THE ISSUE BUT NOW I MUST CHANGE THE BRAKE MODULE WHICH IS $1,500 DOLLARS THE PART AND ABOUT $800 DOLLARS IN LABOR. THE DEALER PERSONNEL AND THE MANAGER NEVER LET ME THAT THIS ISSUE WAS A RECALL AND I WAS CHARGED FOR IT. IN ADDITION, THE MECHANICAL/SAFETY ISSUE WAS NOT FIXED. *TR
WHILE DRIVING AT 60 MILES AN HOUR SUDDENLY ABS,VEHICLE STABILITY ICON,BREAK ICON,ENGINE ICON,CRUISE CONTROL TURNED ON AND SPEEDOMETER FAILED AND SHOWED SPEED OF ZERO WHILE I AM STILL GOING AT SAME SPEED OF 60. FEW SECONDS LATER ALL ICONS DISAPPEARED AS I PREPARED TO STOP SO I KEPT DRIVING TILL DESTINATION. ONCE CAR WAS TURNED ON AGAIN AT DESTINATION, ABOVE ICONS CAME ON, HAD CAR TOWED TO KIA DEALERSHIP. MAIN ELECTRONIC CONTROL MODULE FAILED AND WAS REPLACED WITHOUT CHARGE BY KIA. NOT CLEAR WHAT MIGHT HAVE CAUSED TOTAL FAILURE OF MAIN ECM. *TR
STOPPING AT TRAFFIC LIGHT. WITH FOOT ON BRAKE, CAR ACCELERATED. HAD TO TURN ENGINE OFF. HAPPENED APPROXIMATELY TWO WEEKS AGO. TODAY, 4/5/10 HAPPENED AGAIN. TURNED KEY OFF. SHIFTED TO NEUTRAL. RESTARTED ENGINE. SHIFTED TO DRIVE AND CAR ACCELERATED TO OVER 3000 RPM. TURNED ENGINE OFF, RESTARTED, OPERATED OK. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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