Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2013 Kia Optima Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
ELECTRICAL INTERIOR LIGHT TURN ON WHEN YOU LEAN ON THE ARM REST ALSO GOT A OIL CHANGE AND THE OIL LIGHT WILL NOT RESET CAUSE THERE IS A MALFUNCTION IN THE OIL PRESSURE
I WAS AT A STOP AND WHEN THEIGHT TURNED GREEN I LET OFF MY BRAKE PEDAL AND LIGHTLY PUT PRESSURE ON MY GAS PEDAL WHEN THE CAR QUICKLY ACCELERATED ON ITS OWN AND I HAD TO APPLY MY BRAKES AS TO NOT HIT THE VEHICLE IN FRONT OF ME. I HAVE HAD THIS ISSUE A FEW OTHER TIMES BUT ALWAYS ON THE HIGHWAY AND WHEN THE VEHICLE WAS ON CRUISE CONTROL. IT IS NOT SOMETHING YOU CAN DUPLICATE FOR A SHOP TO SEE AS IT'S COMPLETELY RANDOM WHEN IT HAPPENS.
TODAY MY CAR CUT OFF AS I WAS DRIVING. THE DISPLAY READ HYBRID SYSTEM WARNING. IT THEN PROCEEDED TO SAY FOR ME TO PULL OVER AND STOP DRIVING THIS HAPPENED TO ME 3 TIMES OVER THE WEEKEND AND I'VE READ MANY OTHER COMPLAINT ABOUT THE SAME ISSUE BUT NO ONE SEEMS TO BE ABLE TO FIND THE PROBLEM I ALSO REPLACED THE ALTERNATOR AND THAT WAS A WASTE BECAUSE RIGHT AFTER THAT WAS SERVICED IT HAPPENED AGAIN
THE MPG HAS DECREASED FROM 38-40 MPG TO 30 MPG SINCE I HAD THE FUEL INJECTION SERVICE PERFORMED. THE DEALER OFFERS NO HELP. WISH I NEVER HAD IT DONE.....I GET SUDDEN SURGES OF ACCELERATION WHILE DRIVING ON THE HIGHWAY. I'VE HAD TO APPLY THE BRAKES TO SLOW DOWN. SINCE THIS IS AN INTERMITTENT PROBLEM THE DEALER STATES THEY CANNOT HELP ME. THE NEWEST ISSUE IS WHEN TURNING THE TEMPERATURE DOWN IN THE CAR TO LOW IT KICKS ON THE AC. THIS TOO IS AN INTERMITTENT PROBLEM. I ACTUALLY SHOWED THE SERVICE MANAGER THE PROBLEM YESTERDAY AND WAS ABLE TO REPLICATE THE ISSUE MORE THAN 6 TIMES, FIRST HE TOLD ME IT WAS NORMAL, THEN SAID HE WOULD CHECK IN TO IT. SCHEDULED AN APPT TODAY FOR FOLLOW UP AND IT IS NOT ACTING OUT TODAY. HE SAID I CAN PAY TO HAVE THE MECHANICS CHECK IT OUT BUT SINCE IT IS INTERMITTENT HE DOESN'T THINK HE CAN HELP ME. EVEN THOUGH HE WITNESSED IT YESTERDAY, HE SAYS SORRY. THEY TREATED ME LIKE I WAS MAKING ALL THIS STUFF UP. THE DEALERSHIP IS THE LAST PLACE I WANT TO SPEND MY DAY, ESPECIALLY SPENDING THIS KIND OF MONEY. I HAVE BEEN TO THE DEALER SEVERAL TIMES FOR THE SAME ISSUES WITHOUT ANY ANSWERS. THEY ARE LOSING A CUSTOMER !
TAKATA RECALL. CAR HAS BEEN SAYING "WARNING PULL OVER DO NOT DRIVE" ALTHOUGH I AM IN PARK IN MY DRIVEWAY, IN THE CAR WASH OR ON THE FREEWAY. TOOK INTO DEALERSHIP 4 TIMES NOW AND THEY SAY DRIVE IT HERE NEXT TIME WITH THE WARNING ON BUT THE CAR FREEZES UP AND TURNS OFF WHICH RESETS THE WARNING DISPLAY! THE DEALERSHIP IS ACTING LIKE NOTHING IS WRONG. MILEAGE THIS STARTED IS 58,000.
SHORTLY AFTER PURCHASE TOOK A TRIP TO TEXAS TO SEE MY DAUGHTER. ON THREE SEPARATE OCCASIONS ON THAT TRIP; WAS GOING DOWN THE INTERSTATE WITH THE CRUISE CONTROL SET, ALL OF THE SUDDEN IT STARTED ACCELERATING ALL ON IT'S OWN... THE 1ST TIME I QUESTIONED IF I HAD ACCIDENTLY BUMPED SOMETHING, THE 2ND ALSO AND THE 3RD ALLOWED IT TO ACT ON ITS OWN AND BEFORE I KNEW IT WAS ALMOST 100MPH. THANKFULLY THE BRAKE ENGAGES.. WHEN I RETURNED HOME I IMMEDIATELY TOOK IT IN FOR CHECK AND WAS TOLD THEY COULD NOT RECREATE THE PROBLEM SO NOTHING COULD BE DONE.. IT IS CURRENTLY AT THE DEALER FOR THE 5TH OCCASION REGARDING THE SAME ISSUE.. I AM AFRAID FOR MY SAFETY AND THE SAFETY OF OTHERS HAVING THIS ISSUE. I HAVE BEEN TOLD IF THEY CAN NOT RECREATE THE ISSUE THERE IS NOTHING THEY CAN REPAIR..
THIS HYBRID HAS A VERY DANGEROUS HESITATION ON DRIVER'S REQUEST FOR ANY SIGNIFICANT ACCELERATION. REGARDLESS OF IF THE CAR IS STATIONARY OR AT SPEED A REQUEST FOR ANY SUDDEN ACCELERATION IS MET BY A VERY SIGNIFICANT HESITATION BEFORE ANY NOTICABLE RESPONSE IS MADE. THAT IS FOR ALL SPEEDS AND CONDITIONS. THIS BOTH WITH THE "ECO" FUNCTION ENGAGED OR DISENGAGED. THAT IS NOT SAFE. *JS
TO WHOM IT CONCERNS, I HAVE A GREAT SAFETY CONCERN RELATED TO THE OPTIMA 2013 HYBRID BRAKING SYSTEM. I AM NOT SURE IF THE BEHAVIOR I AM GOING TO DESCRIBE IS TYPICAL OR DEFECTIVE. WHEN TRAVELING AT SPEED, WITH THE CRUISE SET, I FIND THAT ANY SUDDEN AND HARD HIT TO THE BRAKES WILL ACTIVATE SOME TYPE OF AUTOMATIC BRAKING SYSTEM. THE BRAKING SYSTEM FEELS LIKE ABS AND SOUNDS VERY MECHANICAL HOWEVER THE BRAKING SYSTEM DOES NOT DEACTIVATE AFTER I REMOVE MY FOOT FROM THE BRAKE. THE SYSTEM CONTINUES TO AUTOMATICALLY REDUCES THE CAR TO A NEARLY COMPLETE STOP (LESS THAN 15MPH) WITHOUT ME HAVING MY FOOT ON THE BRAKE. THIS HAS OCCURRED MULTIPLE TIMES, THE MOST RECENT WAS 4/10/14. EARLIER TODAY I WAS TRAVELING 50 MPH ON THE HIGHWAY, WITH THE CRUISE SET, WHEN IT APPEARED A PERSON WAS GOING TO WALK INTO THE HIGHWAY. I HIT THE BRAKES HARD TO AVOID THE PEDESTRIAN, WHO EVENTUALLY DID NOT ENTER THE ROAD. THE SITUATION WAS NOT WORTHY OF COMING TO A COMPLETE STOP HOWEVER THE AUTOMATIC BRAKING SYSTEM I DESCRIBED ABOVE ACTIVATED. I REMOVED MY FOOT FROM THE BRAKE BUT THE BRAKING SYSTEM CONTINUED TO BRING THE CAR TO A SPEED LESS THAN 15 MPH. THE VEHICLES BEHIND ME, UNDERSTANDABLY, HAD TO SLAM ON THEIR BRAKES TO AVOID ME AS I COULD NOT SPEED BACK UP UNTIL THE SYSTEM RESUMED TO NORMAL OPERATION. PLEASE LET ME KNOW IF THIS IS TYPICAL OPERATION OR A POTENTIAL DEFECT. I FEEL THIS COULD BE LIFE THREATENING. SHOULD I HAVE TO HIT MY BRAKES AND THIS SYSTEM ACTIVATES, I COULD BE SEVERELY REAR-ENDED. THANK YOU. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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