Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Mar 6, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
35%
of 51 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2013 Kia Optima Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming electrical
Shown in the owner’s own words, exactly as filed
Electrical
Filed Mar 6, 2025
The contact owns a 2013 Kia Optima Hybrid. The contact stated that while driving at an undisclosed speed, the message "Hybrid battery system warning - Pull over -Do Not Drive" was displayed, prompting the contact to pull over and discontinue driving the vehicle. The vehicle was towed to the residence. The ABS and TPMS warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 146,000.
NHTSA ID
11646856
Incident
Mar 6, 2025
Mileage
146,000 mi
Electrical
Filed Sep 24, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE CHECK CHARGING SYSTEM WARNING INDICATOR ILLUMINATED. WHILE ATTEMPTING TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD, IT COMPLETELY SHUT OFF. THE VEHICLE WAS TOWED TO EARNHARDT KIA (2121 E BELL RD, PHOENIX, AZ 85022, 602-346-5400) WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE; HOWEVER, THE SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
NHTSA ID
11257689
Incident
Sep 16, 2019
Mileage
73,000 mi
Driver assistanceElectrical
Filed May 25, 2019
ELECTRICAL INTERIOR LIGHT TURN ON WHEN YOU LEAN ON THE ARM REST ALSO GOT A OIL CHANGE AND THE OIL LIGHT WILL NOT RESET CAUSE THERE IS A MALFUNCTION IN THE OIL PRESSURE
NHTSA ID
11209961
Incident
May 23, 2019
Electrical
Filed Jan 28, 2019
VEHICLE WAS TRAVELING 65 MPH WHEN A HCS WARNING LIGHT CAME ON AND THE VEHICLE STOPPED COMPLETELY IN THE MIDDLE OF THE FREEWAY. I HAD TO GET THE CAR TOWED. THE KIA DEALER SAID THE SAFETY FUSE OF 125 HAD TO BE REPLACED WITH A 150 SAFETY FUSE AS WELL AS THE NEW BATTERY, $897 TO FIX THE PROBLEM. WHEN I ASKED KIA WHY THEY DIDN'T RECALL THE 125 SAFETY FUSE, THEY SAID IT WAS NOT A SAFETY ISSUE!
NHTSA ID
11172606
Incident
Jan 25, 2019
Mileage
67,000 mi
ElectricalOther / unspecified
Filed Nov 9, 2018
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STALLED AND "HYBRID FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO KIA STORE EAST (7301 NEW LA GRANGE ROAD, LOUISVILLE, KENTUCKY 40222, (502) 425-1234) WHERE THE RELAY AND ECU BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. WHILE DRIVING 25 MPH, A FAULTY FUSE BLEW OUT WITHIN THE HYBRID MOTOR. AN INDEPENDENT MECHANIC REPLACED THE RELAY WITH AN INCREASED VOLTAGE FROM 125 AMPS [WATTS] TO 150 AMPS [WATTS]. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
NHTSA ID
11150370
Incident
Oct 16, 2018
Mileage
102,000 mi
Driver assistanceElectrical
Filed Oct 28, 2018
TODAY MY CAR CUT OFF AS I WAS DRIVING. THE DISPLAY READ HYBRID SYSTEM WARNING. IT THEN PROCEEDED TO SAY FOR ME TO PULL OVER AND STOP DRIVING THIS HAPPENED TO ME 3 TIMES OVER THE WEEKEND AND I'VE READ MANY OTHER COMPLAINT ABOUT THE SAME ISSUE BUT NO ONE SEEMS TO BE ABLE TO FIND THE PROBLEM I ALSO REPLACED THE ALTERNATOR AND THAT WAS A WASTE BECAUSE RIGHT AFTER THAT WAS SERVICED IT HAPPENED AGAIN
NHTSA ID
11143580
Incident
Oct 28, 2018
Mileage
78,000 mi
ElectricalEngine
Filed Oct 21, 2018
VEHICLE WOULD'T START THE ENGINE RANDOMLY. KIA DEALER WASNT ABLE TO FIND THE ISSUE SINCE I BROUGHT MY VEHICLE IN AND IT WAS RUNNING AT THAT TIME. RANDOMLY SHOWS HYBRID SYSTEM IS NOT PROPERLY WORKING.
NHTSA ID
11141677
Incident
Sep 11, 2018
Mileage
40,000 mi
ElectricalEngineSteering
Filed Sep 11, 2018
1. DRIVING VEHICLE ON FREEWAY AND THE ENGINE BLEW. KIA REBUILT THE TOP HALF OF THE ENGINE. 2. DRIVING VEHICLE ON STREET AND THE POWER STEERING WENT OUT. TOOK A LOT OF STRENGTH TO STEER TO THE SIDE OF THE ROAD. KIA RESET MAIN CONTROL UNIT TO FIX ISSUE. 3. DRIVING VEHICLE ON STREET AND THE POWER STEERING WENT OUT AGAIN. KIA WANTS TO REPLACE MAIN CONTROL UNIT. CAR HAS PASSED THE WARRANTY BY 10K MILES. NOT COVERED.
NHTSA ID
11128714
Incident
Sep 3, 2018
Mileage
70,000 mi
ElectricalPowertrain (other)
Filed Mar 1, 2018
FROM A STOP AT A LIGHT OR INTERSECTION, OVER SEVEN (7) TIMES THE CAR HAS JOLTED FORWARD AND STOPPED ABRUPTLY, LOSING MOST POWER TO THE MOTOR AT THAT POINT. AUDIBLE ALARMS RING AND THE DASHBOARD HAS READ BOTH "HYBRID SYSTEM WARNING! IMMEDIATELY STOP AND DO NOT DRIVE" AND "CHECK CHARGING SYSTEM". THIS HAS HAPPENED DURING LEFT TURNS WITH ONCOMING TRAFFIC THAT THEN HAS TO SLOW AS I SLOWLY CREEP OUT OF THE INTERSECTION.
NHTSA ID
11075603
Incident
Feb 28, 2018
Mileage
54,844 mi
ElectricalExterior lighting
Filed Dec 21, 2017
I HAVE A 2013 KIA OPTIMA HYBRID WITH FAULTY HEADLIGHTS THAT HAVE COMPLETELY GONE OUT/FAILED OVER 10 TIMES STARTING 3 MOS AFTER PURCHASING THE CAR. AFTER 1/2 YEARS AND 4 FIXES, INCLUDING COMPLETELY REPLACING THE HEADLIGHT PACKAGE, I FILED THE LEMON LAW PAPERWORK (I PURCHASED IN APRIL 2013.) IN NOV OF 2014. I WAS TOLD THEY GET A FINAL FIX. THEY REPLACED THE ENTIRE HEADLIGHT SYSTEM AGAIN. THEN, IN DEC 2015, MY HEADLIGHTS WENT OUT AGAIN & HAD TO BE COMPLETELY REPLACED AGAIN. KIA CORPORATE HAS BEEN RUDE TO ME AND DENIED ANY ASSISTANCE EVEN THOUGH THEY HAD COMPLETED THE FINAL FIX A YEAR BEFORE. I HAVE PHONE VIDEOS (WITH WITNESSES) FROM YEARS AGO, 11/18/14, 1/25/16, 3/18/17, 3/27/17, 4/8/17 AND 12/10/17. MOST OF THE TIMES I HAVE BEEN OUT AND HAVE HAD TO DRIVE HOME IN DANGEROUS CONDITIONS. I LOVE MY CAR BUT HATE THE DANGEROUS ISSUES. KIA HAS MADE ME FEEL AS THOUGH I'M NOT IMPORTANT, MY SAFETY IS A NON-ISSUE AND THAT THEY FIX IT EVERY TIME, BUT IT IS NOT TRULY FIXED IF I HAVE HAD 6 MAJOR REPAIRS OVER 4 YEARS. I'VE BEEN AT THE POINT OF A NERVOUS BREAKDOWN OVER THE STRESS AND FEAR FOR MY SAFETY AND OF LETTING KIA BULLY & CONVINCE ME I DO NOT QUALIFY TO GET MY CAR REPLACED. I AM PUTTING MY SAFETY FIRST NOT TO MENTION THE EMOTIONAL STRESS, INTERFERENCE WITH MY WORK, PUTTING FAMILY & FRIEND'S SAFETY AT RISK. NEVER KNOWING IF AND WHEN IT WILL HAPPEN AGAIN & HAVE NOT DRIVEN IT MANY TIMES BECAUSE OF THIS ISSUE. I'VE BEEN TOLD TOO MANY TIMES THIS IS THE LAST FIX! I DON'T LIKE CONFLICT AND HAVE PUT MY FAITH IN KIA TOO MANY TIMES AND PUT MY FAITH IN THEM OVER MYSELF. I'M DONE BEING THE NICE PERSON. I HAVE HAD MELTDOWNS OVER THIS, ARGUMENTS WITH MY SIGNIFICANT OTHER OVER THIS, INTERFERENCE WITH MY WORK, BEEN STRANDED OUT OF TOWN BECAUSE OF THIS! KIA TOLD ME TODAY THEY WILL NOT REPLACE MY CAR AT THIS TIME. I CANNOT GO ON LIKE THIS ANY LONGER. I NEED YOUR HELP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
11055932
Incident
Dec 10, 2017
Mileage
69,000 mi
ElectricalPowertrain (other)
Filed Nov 16, 2017
TAKATA RECALL: CAR AT 35K MILEAGE AND DISPLAYS 'HYBRID SYSTEM WARNING, SAFELY STOP AND DO NOT DRIVE'. HAVE BEEN IN AND OUT OF DEALERSHIPS WHO STILL CAN'T SEEM TO FIGURE OUT WHAT THE ISSUE IS. ALSO, SEEMS LIKE THE BATTERY IS DISCHARGING WHILE DRIVING ON THE HIGHWAY WHICH IS COMPLETELY UNSAFE!! ISSUES HAVE YET BEEN FIXED!
NHTSA ID
11046510
Incident
Nov 15, 2017
Mileage
35,000 mi
BrakesElectrical
Filed Jul 27, 2017
Crash reported1 injury reported
VEHICLE SURGED FORWARD WHILE IN MOTION TO PARK IN A PARKING SPACE. BRAKES FAILED TO STOP VEHICLE FROM A VERY SLOW SPEED OF 5-10 MPH APPROXIMATELY. HAS DONE THIS ON OCCASION AT HIGHWAY SPEED A SUDDEN SURGE SO A BRAKING WOULD RELIEVE PROBLEM.
NHTSA ID
11011110
Incident
Jul 19, 2017
Mileage
41,000 mi
ElectricalEngine
Filed Apr 28, 2017
UPON STARTING THE VEHICLE (THANKFULLY PARKED IN MY DRIVEWAY), VEHICLE WAS IN EV MODE, WITH JUST CHECK ENGINE LIGHT ON. AFTER ENTERING GAS MODE BATTERY AND MAINTENANCE LIGHT APPEARED IN ADDITION TO CHECK ENGINE LIGHT. THE GREEN "READY" LIGHT ON THE SPEEDOMETER BEGAN FLASHING AND A WARNING MESSAGE STATING "HYBRD SYSTEM WARNING: SAFELY STOP AND DO NOT DRIVE" APPEARED ON THE TRIP SCREEN IN THE MIDDLE OF THE DASH.
NHTSA ID
10981190
Incident
Apr 28, 2017
Mileage
33,997 mi
Electrical
Filed May 12, 2015
I WAS COMING HOME FROM WORK MONDAY AND A VERY HEAVY RAIN STORM WAS COMING DOWN. AS I PULLED INTO MY DRIVEWAY, I SET MY KIA IN PARK AND ATTEMPTED TO TURN OFF THE VEHICLE BY PRESSING THE POWER BUTTON. THE RESPONSE I GOT WAS THAT THE VEHICLE WAS NOT IN THE "P" PARK POSITION, ALTHOUGH IT WAS IN THAT SHIFTED POSITION. I PRESS THE POWER BUTTON AGAIN AND IT TURNS ON THE LIGHTS INSIDE THE CAR RATHER THAN TURN THEM OFF. I HAVE TO TRY SEVERAL TIMES BEFORE A SUCCESSFUL ATTEMPT AT JUST TURNING OFF MY CAR. TURNING IT ON IS NO PROBLEM, ITS JUST TURNING IT OFF THAT IS CAUSING DISTRESSING. IT IS VERY DIFFICULT TO FILL UP YOUR CAR WITH GAS WHEN YOU CANNOT EVEN TURN IT OFF. THIS IS A REALLY SERIOUS PROBLEM THAT NEEDS TO BE RESOLVED IMMEDIATELY! FROM THE OTHER COMPLAINTS I'VE READ, A COMMON THEME ABOUT WATER INTERFERING WITH THE ELECTRICAL SYSTEM IS A COMMON TREND.
NHTSA ID
10715830
Incident
May 11, 2015
Mileage
30,150 mi
Electrical
Filed May 9, 2015
WHEN WE TAKE THE CAR TO CAR WASH AND SOME TIME GO OVER A PUDDLE OF WATER , IF THE CAR IS ON MOVE , IT WILL SHUT ITSELF AND I HAD TO STOP THE CAR RESTART THE CAR . IF THE CAR COMES OUT OF CAR WASH AND BE TURN , IT WILL NOT START UNTIL 4 TO 5 HOURS LATER . ERROR WE GET " KEY IS NOT RECOGNIZE" I TOOK MY CAR TO KIA DEALER IN IRVINE , AND THEY TOLD ME DO NOT TAKE THE CAR TO CAR WASH . I CALL CUSTOMER SERVICE FOR KIA AND THEY SAID THE HYBRID CAR IS NOT DESIGN FOR CAR WASH. THIS IS A PROBLEM , WHAT HAPPEN IN A HEAVY RAIN IN THE HIGHWAY . DOES SOMEBODY NEED TO DIE THAT COMPANY LOOK AT THIS ISSUE ? THIS IS MY SECOND COMPLAIN AND THIRD TIME I AM STRANDED IN STREET BECAUSE OF THIS ISSUE. I WAS LUCK THAT I WAS IN THE STREET IN 91 EXPRESSWAY . *TR
NHTSA ID
10715458
Incident
Apr 8, 2015
Mileage
50,521 mi
Electrical
Filed Aug 19, 2014
WE TOOK THE CAR TO A CAR WASH , AFTER THEY CLEAN THE CAR WE TRIED TO START THE CAR , BUT WE GET AN ERROR " KEY IS NOT RECOGNIZE". WE WERE NOT ABLE TO START THE CAR. THEN MY WIFE BROUGHT THE SECOND KEY , WE GOT THE SAME ERROR. WE TOWED THE CAR TO DEALER AND STILL THERE AFTER 3 DAYS . THEY SAID THEY COULD NOT FIND ANYTHING WRONG . I DO NOT BELIEVE THAT , THERE IS SOMETHING WRONG , WHAT HAPPENED IF THIS CONDITION APPEAR IN HIGHWAY ? I DRIVE 30,000 MILES A YEAR AND EVEN THOUGH THIS IS THE FIRST EPISODE, I AM VERY CONCERN REGARDING THIS PROBLEM. *TR
NHTSA ID
10626343
Incident
Aug 16, 2014
Mileage
31,320 mi
BrakesElectricalPowertrain (other)
Filed Jun 6, 2014
UPON ACCELERATION FROM STOP OR LOW SPEED, BRAKE WARNING MESSAGE DISPLAYED INSTRUCTING ME TO SAFELY PULL OVER AND STOP THE VEHICLE. ADDITIONALLY, ESSENTIALLY ALL WARNING LIGHTS DISPLAYED ON THE INFORMATION SCREEN. WARNING LIGHTS BEGAN FLASHING AND DOOR LOCKS BEGAN CLICKING ON/OFF. CAR BECAME DISABLED AFTER A SHORT DISTANCE AND CAR WOULD NOT MOVE FORWARD WHEN IN DRIVE. REQUIRED TOW TO DEALER FOR SERVICE. DEALER SCANNED THE VEHICLE AND FOUND OVER 20 HISTORY CODES POINTING TOWARDS A CAN ISSUE. AFTER VEHICLE WAS SERVICED AND ROAD TESTED, HISTORY CODES WERE CLEARED BY DEALER ON 5/24/2014. SAME PROBLEM REPEATED UNDER SIMILAR CONDITIONS ON 5/28/2014 AND AGAIN ON 6/4/204. DURING THE THIRD INCIDENT, THE CAR BECAME DISABLED IMMEDIATELY AFTER ENTERING AN INTERSECTION AT LOW SPEED AND COULD NOT BE MOVED OUT OF THE INTERSECTION UNDER ITS OWN POWER, CREATING A SAFETY HAZARD WITH CROSS TRAFFIC WAITING TO ENTER THE INTERSECTION. AFTER THE SECOND OCCURRENCE, DEALER SERVICE DEPARTMENT WAS UNABLE TO DIAGNOSE THE PROBLEM OR REPEAT THE CONDITIONS. AFTER THE THIRD OCCURRENCE, THE CAR BECAME OPERABLE A SHORT TIME AFTER THE INCIDENT AFTER TURNING THE CAR OFF AND ON AGAIN A FEW TIMES. AFTER EACH OCCURRENCE, THE PASSENGER AIR BAG WARNING LIGHT REMAINED IN THE HISTORY CODE. CURRENTLY AWAITING RESPONSE AND DIAGNOSIS OF PROBLEM BY KIA DISTRICT PARTS SERVICE MANAGER. *TR
NHTSA ID
10596726
Incident
May 20, 2014
Mileage
4,720 mi
Electrical
Filed Apr 16, 2014
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHEN EXITING THE VEHICLE, THE DRIVER AND PASSENGERS WOULD EXPERIENCE AN ELECTRICAL SHOCK AFTER MAKING CONTACT WITH ANY EXTERIOR METAL PART OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 20. THE VIN WAS UNAVAILABLE.
NHTSA ID
10583115
Incident
Mar 6, 2014
Mileage
20 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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