RoadVitals

2002 Kia Optima Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Nov 14, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
20%
of 107 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 Kia Optima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Body & structureSuspension
Filed Nov 14, 2022

The contact owns a 2002 Kia Optima. The contact stated that after he replaced all four tires, the vehicle was taken to an independent mechanic for an alignment; however, the mechanic was unable to perform an alignment due to the subframe corrosion. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 09V183000 (Suspension) however, the VIN was not included in the recall. The failure mileage was approximately 111,000.

NHTSA ID
11493468
Incident
Nov 4, 2022
Mileage
111,000 mi
Body & structureOther / unspecifiedSuspension
Filed Oct 11, 2019

OVER A WEEKS TIME,I NOTICED MY STEERING WHEEL WAS TURNED LIKE MAYBE I NEEDED AN ALIGNMENT AND IT STARTED PULLING TO THE LEFT SO BAD THAT I HAD TO FORCE THE STEERING WHEEL TO THE RIGHT SO I WOULDN'T WRECK INTO THE MEDIAN ON THE INTERSTATE. I COULD ONLY GO ABOUT 45 OR 50 MPH OR IT WOULD START SHAKING THE ENTIRE CAR AND WAS ABSOLUTELY IMPOSSIBLE TO CONTROL IT ON THE ROAD. HAD IT LOOKED AT AND AT THE BOTTOM CONTROL ARM THAT BOLTS TO THE SUBFRAME HAD RUSTED OUT AND THE RIGHT SIDE WAS ON THE VERGE OF DOING THE SAME! THE FL AND FR TIRES, THAT I HAD GOTTEN BRAND NEW 5 MONTHS AGO, WERE WORE DOWN TO THE WIRE!!! I'M SURPRISED I HAD THE CHANCE TO GET IT HOME AND GET IT LOOKED AT BEFORE IT RUSTED ALL THE WAY THROUGH! I WAS SO BLESSED I DIDNT HAVE A HORRIBLE ACCIDENT.

NHTSA ID
11267968
Incident
Oct 7, 2019
Mileage
143,605 mi
Body & structureSteeringSuspension
Filed Aug 29, 2016

TL* THE CONTACT OWNS A 2002 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, THE FRONT DRIVER SIDE CONTROL ARM, TIE ROD, AND CV AXLE FRACTURED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED ALONG WITH THE DRIVER SIDE CONTROL ARM, TIE ROD, AND CV AXLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 133,313.

NHTSA ID
10899360
Incident
Aug 19, 2016
Mileage
133,313 mi
Other / unspecifiedSuspension
Filed Jul 11, 2016

WE OWN A 2002 KIA OPTIMA- FOUND OUT THERE WAS A RECALL- THE RECALL WAS CORRISION TO THE SUBFRAME THAT COULD LEAD TO PROBLEMS WITH THE CONTROL ARM. I WAS TOLD THAT THE CAR WAS INSPECTED IN 2010 AND THE RECALL WAS TAKEN CARE OF AT THAT TIME. WE BOUGHT THE CAR FROM A PRIVATE OWNER IN 2014. 2015 WENT TO GET NEW TIRES ON THE CAR AND DISCOUNT TIRE TOLD US THAT THEY COULDN'T DO AN ALIGNMENT BECAUSE THERE IS AN ISSUE WITH THE CONTROL ARM. WE FOUND OUT TO REPAIR THE CONTROL ARE IT WOULD BE OVER $500. WHEN I CALLED THE KIA HOTLINE TO INQUIRE ABOUT THE RECALL, I WAS TOLD THAT WE WOULD NEED TO TAKE THE CAR TO A KIA DEALERSHIP TO HAVE THE CAR REVIEWED BY THEIR SERVICE MEN TO SEE IF THERE IS ANY ISSUES WITH THE SUBFRAME AND CONTROL ARM. I'M CONCERNED MY CONCERN IS NOT GOING TO GET ADRESSED. 7/11/2016 JP

NHTSA ID
10883976
Incident
Jul 15, 2015
Mileage
167,000 mi
Body & structureSuspension
Filed May 12, 2016

TL* THE CONTACT OWNS A 2002 KIA OPTIMA. WHILE DRIVING 50 MPH, THE FRONT DRIVER SIDE LOWER SUBFRAME DETACHED DUE TO CORROSION INSIDE THE SUBFRAME. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

NHTSA ID
10864683
Incident
Apr 6, 2016
Mileage
180,000 mi
Suspension
Filed Mar 11, 2016

I JUST GOT MY 2002 KIA OPTIMA AND IT JUST RECENTLY STARTED HAVING ISSUES. I WAS DRIVING DOWN THE ROAD AND MY CAR STARTED TO SLIGHTLY WANDER TO THE LEFT, I THOUGHT OK.. IT NEEDS AN ALIGNMENT. SO THEN IT STARTED JERKING TO THE RIGHT, SO BAD I GOT PULLED OFF TO THE SIDE OF THE ROAD AND COULDN'T CONTROL IT. I PARKED MY CAR IN A PARKING LOT TIL MY BF COULD COME LOOK AT IT, AND I HAD HIM DRIVE IT HOME AND THE SAME THING HAPPENED TO HIM. HE LOOKED AT EVERY POSSIBILITY AT WHAT IT COULD BE AS HE IS A MECHANIC AND SAID LOWER CONTROL ARM. IT HAS BEEN SITTING IN MY YARD FOR A WEEK. IT IS NOT SAFE TO DRIVE. I FOUND OUT IT HAD A RECALL BACK IN 2009, SO I CALLED MY LOCAL KIA DEALER AND THEY SAID IT WAS PART OF THE RECALL BUT IT HAS BEEN FIXED- I'M WONDERING HOW IT WAS FIXED IF IT IS DOING THE SAME EXACT THING EVERYONE'S COMPLAINTS I HAVE SEEN IS DOING/ I AM AT A HALT NOT KNOWING WHAT TO DO WITH MY CAR, I HAVE SMALL CHILDREN AND REFUSE TO DRIVE THIS CAR. PLEASE HELP

NHTSA ID
10846221
Incident
Mar 4, 2016
Mileage
132,000 mi
Suspension
Filed Jul 11, 2015

DRIVING UP THE ROAD ,PUT ON BRAKES ,AXLE AND SUBFRAME BROKE CAUSING MY CAR TO SLIDE AND STOP IN MIDDLE OF ROAD.THANK GOD NO ONE HIT US.

NHTSA ID
10733372
Incident
Jun 24, 2015
Mileage
116,869 mi
Body & structureSuspension
Filed Feb 6, 2015

DRIVING DOWN THE ROAD, STEPPED ON BRAKES AND FRONT FRAME BROKE INTO TWO PIECES, IN THE MIDDLE OF THE ROAD, NEARLY CAUSED A PILE UP ON THE ROAD. *JS

NHTSA ID
10681654
Incident
Feb 5, 2015
Mileage
217,000 mi
Body & structureSteeringSuspension
Filed Jun 24, 2014

SUBFRAME IS RUSTING OUT AND MY TIRES ARE GETTING ABNORMAL WEAR AND MY FRONT TIRES ARE ANGLED IN. *TR

NHTSA ID
10605793
Incident
May 1, 2014
Mileage
130,000 mi
Body & structureSuspension
Filed May 10, 2014

MY TIRE HAD STARTED BENDING INWARD AT THE TOP, AND OUTWARD AT THE BOTTOM. MY CAR STARTED GOING OUT OF ALIGNMENT. I TOOK IT TO A SHOP, AND THEY FOUND OUT MY SUB FRAME WAS RUSTED AND WORN OUT. THEY ALSO FOUND OUT THAT THE SUB FRAME HAD BEEN RECALLED IN 2009, BUT APPARENTLY NOT ON MY EXACT VEHICLE. *TR

NHTSA ID
10587615
Incident
May 5, 2014
Mileage
278,000 mi
Suspension
Filed Apr 4, 2014

TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE IN A STRAIGHT LINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 95,000.

NHTSA ID
10577438
Incident
Mar 15, 2014
Mileage
95,000 mi
Body & structureBrakesElectrical+1 more
Filed Nov 27, 2013

WE HAVE HAD ONGOING PROBLEMS WITH A 2002 KIA OPTIMA, INCLUDING TIRE WEAR, BRAKE PROBLEMS, ELECTRICAL ISSUES, EXCESSIVE BATTERY WEAR. THIS WEEK WE WERE NOTIFIED BY OUR AUTO SHOP THAT THERE IS EXCESSIVE RUST ON THE SUBFRAME AND THAT A RECALL EXISTS FOR THIS CONDITION. WHEN I CONTACTED BOTH OUR LOCAL DEALER AND KIA CORPORATE, I WAS TOLD THAT THIS PARTICULAR VIN IS NOT INCLUDED IN THE RECALL, ALTHOUGH THE RECALL CLEARLY STATES THAT IT DOES MEET THE PARAMETERS. UPON FURTHER RESEARCH, IT APPEARS THAT MANY OTHERS HAVE EXPERIENCED THE SAME PROBLEMS AND BEEN GIVEN THE SAME INFORMATION. CURRENTLY, WE ARE LEFT WITH A CAR THAT IS A DANGER TO DRIVE AND ENORMOUS PERSONAL EXPENSE TO RESOLVE. *TR

NHTSA ID
10553976
Incident
Nov 25, 2013
Mileage
137,858 mi
Body & structurePowertrain (other)Steering+1 more
Filed Sep 16, 2013

WHILE I WAS DRIVING I HAD NOTICED THAT THE CAR WAS PULLING TO THE RIGHT. I HAD NEW TIRES AND AN ALIGNMENT DONE 5-6 WEEKS PRIOR, SO I RETURNED TO THE SHOP AND THEY LOOKED AT EVERYTHING AND THE FRONT END WAS OUT OF ALIGNMENT. THE SHOP LOOKED FURTHER TO SEE WHAT CAUSED THIS AND FOUND THAT THE RIGHT FRONT FRAME AREA WAS RUSTED AND CRACKED. THEY ADVISED ME THAT THE CAR WAS NOT SAVE AND THAT I SHOULD CONTACT KIA. I WAS DRIVING THE CAR HOME AND THE CAR PULLED DRASTICALLY TO RIGHT AND I HEARD A CRUSHING NOISE FROM THE RIGHT TIRE AREA. I PULLED OFF THE ROAD AND SAW THAT THE TIRE WAS NOT POSITIONED PROPERLY. I HAD THE CAR TOWED TO MY RESIDENCE AND AM IN THE PROCESS OF CONTACTING KIA. I WAS LUCKING TO NOT HAVE CAUSED AN ACCIDENT, AFTER READING SOME OF THE OTHER SIMILAR COMPLAINTS IT SHOULD HAVE BEEN A NATIONAL RECALL ON THIS SITUATION. ACCORDING THE RECORDS THAT I HAD CHECKED I AM ONLY THE 2ND OWNER OF THIS VEHICLE. I HOPE THAT KIA MAKES GOOD ON THIS SITUATION. *TR

NHTSA ID
10543790
Incident
Sep 14, 2013
Mileage
138,227 mi
Body & structureSuspension
Filed Mar 4, 2013

CAR WAS MAKING STRANGE NOISE. TOOK TO MECHANIC TO HAVE CHECK. IT WAS DISCOVERED THAT THE SUBFRAME IS COMPLETELY RUSTED THROUGH ON PASSENGER SIDE AT FRAME MOUNTS AND ALMOST RUSTED THROUGH ON DRIVERS SIDE. MECHANIC DETERMINED THAT DUE TO THE SEVERITY OF PROBLEM VEHICLE IS UNSAFE TO DRIVE AND WILL NOT ALLOW BACK ON ROAD UNTIL NECESSARY REPAIRS ARE MADE. I CONTACTED KIA AND WAS TOLD THAT THIS PARTICULAR YEAR VEHICLE WAS IN A RECALL DUE TO THIS PROBLEM. HOWEVER, THIS PARTICULAR VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS ORIGINALLY PURCHASED IN THE STATE OF WEST VA, AS STATED IN THE RECALL. VEHICLE IS STILL PARKED AT MECHANICS GARAGE AND I WOULD GREATLY APPRECIATE COMMUNICATION REGARDING THIS MATTER. I WAS TOLD BY KIA REPRESENTATIVE THAT I WOULD NEED TO CONTACT YOUR ORGANIZATION. *TR

NHTSA ID
10501247
Incident
Oct 4, 2012
Mileage
126,513 mi
Suspension
Filed Feb 1, 2013

TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE VEERED TO THE RIGHT IN A JERKING MOTION. THE FAILURE OCCURRED WHENEVER THE BRAKES WERE DEPRESSED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE PASSENGER'S SIDE TIRE WAS POSITIONED OUTWARDLY. ALSO, BOTH FRONT TIRES HAD PREMATURELY WORN DUE TO THE DEFECT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 09V183000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID
10496036
Incident
Oct 31, 2011
Mileage
120,000 mi
Other / unspecifiedSteeringSuspension
Filed Oct 31, 2012

THE VEHICLE WAS DRIVEN AND AT ONE POINT THERE WAS A NOTICEABLE DIFFERENCE IN STEERING AND THE CAR PULLED TO THE RIGHT. WITHIN A FEW DAYS OF THIS EVENT, THE BRAND NEW TIRES THAT WERE PURCHASED JUST A FEW MONTHS EARLIER, WORE FROM THE INNER EDGE TO ABOUT 1/3 OF THE WIDTH OF THE TIRE, EXPOSING THE BELTS. THIS CAUSED ONE TIRE TO POP, WHILE THE CAR WAS BEING DRIVEN. A SPARE WAS PLACED ON THE VEHICLE TO GET IT TO A TIRE REPAIR LOCATION AND AFTER APPROXIMATELY 30 MILES OF DRIVING, THE SPARE LOST ALL TREAD AND ALSO POPPED. THE VEHICLE WAS THEN TOWED TO THE TIRE REPAIR SHOP AND THE RUSTED AND BROKEN SUBFRAME WAS DETECTED. THE AREA WAS SO RUSTED THAT PORTIONS OF THE FRAME BROKE AND THE TIRES WERE NO LONGER RUNNING STRAIGHT. I CALLED KIA AND THEY TOLD ME ALTHOUGH THERE ARE RECALLS FOR THIS VERY PROBLEM ON KIA OPTIMAS FROM 2001 TO 2004, MY CAR WAS NOT IN THE RECALL BECAUSE I LIVE IN KANSAS. THE RECALL DOES APPLY TO KIAS IN MISSOURI, WHICH IS 15 MINUTES FROM WHERE I LIVE. THE KANSAS CITY AREA IS BOTH MISSOURI AND KANSAS AND THE AREA WHERE I LIVE. THE RUSTING IS ATTRIBUTED TO SALT USED DURING INCLEMENT WEATHER IN MISSOURI AND NOT ONLY IS THE SAME SALT USED IN KANSAS, BUT I ALSO DRIVE IN MISSOURI. THE KIA REPRESENTATIVE STILL REFUSED TO RECOGNIZE THAT MY VEHICLE SHOULD BE PART OF THE RECALL EVEN THOUGH THE EXACT SAME ISSUE THAT CAUSED OTHER KIA OPTIMAS TO BE RECALLED HAS HAPPENED TO MY VEHICLE. THE RECALL NEEDS TO BE EXTENDED TO KANSAS BECAUSE WE DEAL WITH THE SAME ELEMENTS AS MISSOURI AND IOWA WHICH ARE INCLUDED IN THE RECALL. MY SON WAS DRIVING THIS VEHICLE WHEN THE DAMAGE OCCURRED AND HE COULD HAVE SUFFERED SERIOUS INJURY IF HE HAD BEEN ON THE HIGHWAY INSTEAD OF A SIDE STREET. *TR

NHTSA ID
10482815
Incident
Oct 31, 2012
Mileage
104,000 mi
Suspension
Filed Jul 23, 2012

TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE NEAR THE FRONT DRIVER SIDE TIRE AS THE VEHICLE DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO A MECHANIC FOR INSPECTION WHERE THEY ADVISED THAT THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT HE STILL HEARD A NOISE AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THERE WAS NOTHING THAT COULD BE DONE. THE FAILURE MILEAGE WAS 85,000. UPDATED 08-03-12 *BF UPDATED 09/07/2012 *JS

NHTSA ID
10467009
Incident
Mar 6, 2012
Mileage
85,000 mi
Suspension
Filed Apr 19, 2012

TL* THE CONTACT OWNS A 2002 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE SERVICE WHEN HE WAS ADVISED THAT THE SUB FRAME WAS CORRODED. THE MANUFACTURER WAS CONTACTED BUT DENIED ANY ASSISTANCE WITH THE REPAIRS BECAUSE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V183000 (SUSPENSION: FRONT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 64,148.

NHTSA ID
10455801
Incident
Apr 13, 2012
Mileage
64,148 mi
Suspension
Filed Nov 1, 2010

TL*THE CONTACT OWNS A 2002 KIA OPTIMA. WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE FRONT SUBFRAME HAD CORRODED. THE CONTACT CALLED THE MANUFACTURER AND REFERENCED RECALL 09V183000 (SUSPENSION: FRONT) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 109,834.

NHTSA ID
10363468
Incident
Oct 31, 2010
Mileage
109,834 mi
Body & structureSuspension
Filed Aug 19, 2010

I HAVE A 2002 KIA OPTIMA THAT THE VIN IS NOT ONE OF THE VEHICLES THAT IS COVERED BY YOUR RECALL NHTSA CAMPAIGN ID NUMBER: 09V183000 WHICH STATES "INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING...". YOU HAVE IT LISTED AS STATES WITH DIFFICULT WINTERS AND THE USE OF ROAD SALT. I LIVE IN LOUISVILLE, KY. NOT ONE OF THE NAMED STATES. BUT. I GUARANTEE YOU THAT THIS SAME CORROSION CAN BE CAUSED BY THE WATER COMING FROM THE AIR CONDITIONER RUNNING DIRECTLY ONTO THESE PARTS. THE BACK SIDE OF SUBFRAME HAS RUST HOLES IN IT. THIS RECALL NEEDS TO BE EXPANDED TO ANY AND ALL KIA OPTIMAS THAT HAVE THE AC WATER RUNNING THERE DUE TO MANUFACTURE DESIGN. I HAVE PICTURES THAT I CAN SEND TO YOU SHOWING THIS CORROSION. I TRIED TO GET IT ALIGNED AT A KIA STORE AND THEY SAID "LOWER CONTROL ARM BRACKET ON PASS SIDE IS RUSTED AND BROKEN. PASS SIDE WHEEL IS PUSHED BACK AND TIRES ON FRONT ARE ANGLED." HOW WAS THE 36,538 VEHICLES DETERMINED ? WAS IT FROM THE STATE THAT THE CAR WAS SOLD IN ? *TR

NHTSA ID
10350651
Incident
Aug 15, 2010
Mileage
98,650 mi
Body & structureSuspension
Filed Nov 30, 2009

MY SON WAS DRIVING OUR 2002 KIA OPTIMA AND WHEEL ASSEMBLY FELL OFF. THE WHOLE FRAME RUSTED FROM INSIDE OUT CAUSING THE LOWER CONTROL ARM TO FALL OFF. *TR

NHTSA ID
10293939
Incident
Nov 27, 2009
Mileage
123,353 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .