RoadVitals

2003 Kia Optima Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Nov 5, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
18%
of 141 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2003 Kia Optima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structureSuspension
Filed Nov 5, 2019

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT NOTICED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT AN ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE SUBFRAME WAS FRACTURED. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 09V183000(SUSPENSION). THE CONTACT CALLED BOB ROHRMAN KIA (801 SAGAMORE PKWY S, LAFAYETTE, IN 47905, 765-746-7301) AND WAS INFORMED THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST SINCE THE RECALL REPAIR HAD BEEN COMPLETED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 168,531.

NHTSA ID
11278319
Incident
Oct 7, 2019
Mileage
168,531 mi
Body & structure
Filed Jul 29, 2019

THE FRAME IS RUSTED THROUGH CAUSING THE VEHICLE TO BE UNSAFE, THOUGH IT HAD A RECALL FOR THIS EXACT PROBLEM AND IT WAS ONLY INSPECTED AND NOT REPLACED. THE CAR WAS INITIALLY TAKEN TO A LOCAL AUTO REPAIR SHOP FOR AN ALIGNMENT AS IT PULLED TO THE RIGHT, THE SHOP SAID THE FRAME WAS RUSTED SO BADLY THAT AN ALIGNMENT COULD NOT BE DONE. IT WAS DETERMINED THAT A RECALL HAD BEEN MADE FOR THIS VEHICLE. RECALL #09V183000. GURLEY LEEP KIA IN MISHAWAKA, INDIANA WAS CONTACTED AND AN APPOINTMENT WAS MADE. THE TECHNICIAN SAID THE FRAME WAS RUSTED BUT KIA WOULD NOT REPAIR THE VEHICLE AS THE RECALL HAD ALREADY BEEN MADE.

NHTSA ID
11240321
Incident
Jul 24, 2019
Mileage
167,000 mi
Body & structureBrakes
Filed Jun 14, 2018

DRIVERS SIDE DOOR WILL NOT UNLOCK WITH KEY OR INSIDE DOOR LOOK SWITCH. THIS IS A REAL SAFETY HAZZARD.

NHTSA ID
11101795
Incident
Jan 1, 2009
Mileage
60,000 mi
Body & structure
Filed Jul 5, 2017

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THE VEHICLE WAS TAKEN TO DULLES MOTORCARS LOCATED AT 107 CATOCTIN CIR SE, LEESBURG, VA 20175, PHONE NUMBER: (703) 777-7077, FOR A ROUTINE OIL CHANGE AND SAFETY INSPECTION, THERE IT WAS INFORMED BY THE TECHNICIAN OF SEVERE CORROSION AND CRACKS IN THE SUB FRAME AND THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE CONTACT STATED THAT THE VEHICLE HAS BEEN AT THE DEALER FOR SEVERAL WEEKS WITHOUT REPAIRS BEING COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

NHTSA ID
11003026
Incident
Jun 16, 2017
Mileage
123,000 mi
Body & structure
Filed Mar 11, 2017

DRIVERS SIDE DOOR WILL NOT OPEN IF LOCKED WHEN CLOSED. MECHANISM WORKS FINE TO LOCK AND UNLOCK WHEN OPEN, HOWEVER. A PART IN THE LOCK ASSEMBLY APPEARS TO BE ROTATING TOO FAR AND GETTING STUCK. AS A RESULT, THE DOOR CANNOT BE OPENED IF LOCKED WHEN THE DOOR IS CLOSED OR THE DRIVER WILL HAVE TO CLIMB OUT OF THE PASSENGERS SIDE DOOR OR THROUGH THE WINDOW.

NHTSA ID
10960160
Incident
Aug 1, 2007
Mileage
35,000 mi
Body & structureInterior & seats
Filed May 11, 2016

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR FAILED TO UNLOCK FROM EITHER SIDE OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE SAME FAILURE OCCURRED ON THE DRIVER SIDE DOOR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,433.

NHTSA ID
10864345
Incident
Apr 13, 2016
Mileage
147,433 mi
Body & structure
Filed May 6, 2016

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. WHEN UTILIZING THE INTERIOR AND EXTERIOR FRONT PASSENGER SIDE DOOR HANDLES, THEY FAILED TO OPERATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,526.

NHTSA ID
10863592
Incident
Apr 29, 2016
Mileage
177,526 mi
Body & structureElectrical
Filed Oct 19, 2015

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE PARKED, THE DOOR LOCK FAILED. THE CONTACT ATTEMPTED TO USE THE FOBIK AND COULD LOCK THE DOORS, BUT THEY FAILED TO UNLOCK. THE CONTACT HAD TO UNLOCK AND LOCK THE DOORS MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000. UPDATED 02/12/16*LJ UPDATED 4/23/18*JB *CN

NHTSA ID
10783280
Incident
Mar 15, 2015
Mileage
98,000 mi
AirbagsBody & structure
Filed Aug 6, 2014

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT IN ORDER TO GET INSIDE THE VEHICLE, HE HAD TO CLIMB OVER TO THE DRIVER SIDE. THE CONTACT ALSO STATED THAT THE "AIR BAG" WARNING LIGHT WAS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC AND THE MECHANIC WAS UNABLE TO LOCATE A SOLUTION TO THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA ID
10619330
Incident
Jul 17, 2014
Mileage
85,000 mi
Body & structure
Filed Jan 27, 2014

I HAD PARKED AT THE GROCERY STORE ONE NIGHT AND MY CAR DOOR WOULDN'T SHUT. IT APPEARED AS THOUGH THE LATCH WAS STUCK IN A POSITION THAT WOULDN'T CATCH. FINALLY, AFTER LIFTING THE DOOR HANDLE AND PUSHING THE DOOR SHUT, IT STAYED CLOSED. WHEN I CAME OUT OF THE STORE, I FOUND THAT THE DRIVER SIDE DOOR WOULD NOT OPEN. I TRIED USING THE KEY AND THE AUTOMATIC LOCK FEATURES, BUT NEITHER ALLOWED FOR THE DOOR TO OPEN. I NOW HAVE TO EXIT AND ENTER IN THE PASSENGER SIDE DOOR. IF I WERE TO GET INTO AN ACCIDENT, I WOULD BE TRAPPED. *TR

NHTSA ID
10561606
Incident
Jan 1, 2014
Mileage
131,000 mi
Body & structurePowertrain (other)Suspension
Filed Jan 8, 2014

MY WIFE NOTICED THE CAR PULLING TO THE RIGHT AND CALLED HER BROTHER. HE LOOKED AT THE VEHICLE THAT EVENING 12/30/2013. HE DROVE THE CAR PULLING ONTO A HIGHWAY, THE CAR WOULD NOT MOVE -- NEITHER FORWARD NOR REVERSE. HE PUSHED THE VEHICLE OFF THE ROAD AND THE FRONT AXLE DROPPED OUT OF THE TRANSMISSION. IT WAS TOWED AND THE GARAGE NOTIFIED US THAT THE FRONT SUB-FRAME HAD CORRODED. ONLINE RESEARCH REVEALS NHTSA RECALLED KIA OPTIMA (2001-2004 MODEL YEARS) ON MAY 27, 2009. I CALLED THE DEALERSHIP ON 12/31/13 WHERE THE CAR WAS PURCHASED. THE CUSTOMER SERVICE REP SAID THE RECALL DID NOT APPLY TO OUR VEHICLE. THE KMC WAS CONTACTED ON 1/2/14. I WAS INFORMED THAT THE RECALL WAS BASED ON "SALT USAGE OF 20 STATES AND DC." THIS INTERPRETATION OF THE NHTSA RECALL ID # 84125 NEEDS DIRECT CLARIFICATION FROM THE NHTSA. THE ORIGINAL RECALL LETTER STATES: "KMC IS RECALLING MODEL YEAR 2001 - 2004 OPTIMA VEHICLES ORIGINALLY "SOLD IN OR" CURRENTLY REGISTERED IN THE STATES OF (20 + THE DISTRICT OF COLUMBIA)." SINCE I PURCHASED THE VEHICLE IN INDIANA MY VEHICLE SHOULD BE COVERED BY THE INITIAL RECALL. REGARDLESS, THE SAFETY ISSUE OF THE VEHICLE SHOULD WARRANT A NOTIFICATION TO ALL OWNERS OF POTENTIAL PROBLEMS FOR THIS VEHICLE. THIS MECHANICAL ISSUE COULD HAVE RESULTED IN A CATASTROPHIC EVENT. THIS COMPLAINT IS ALSO ASSOCIATED WITH ODI# 10558172. *TR

NHTSA ID
10559087
Incident
Dec 30, 2013
Mileage
114,993 mi
Body & structure
Filed Nov 7, 2013

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR ACTUATOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/07/14*LJ

NHTSA ID
10551415
Incident
Oct 7, 2013
Mileage
65,000 mi
Body & structure
Filed Jun 7, 2013

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THE FRONT DRIVER'S AND PASSENGER'S SIDE DOOR WOULD NOT OPEN WHEN THE DOORS WERE UNLOCKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. *TR

NHTSA ID
10515625
Incident
May 31, 2013
Mileage
107,000 mi
Body & structureElectricalInterior & seats
Filed May 1, 2013

PASSENGER DOOR LOCKS AND WILL NOT UNLOCK WITHOUT PUSHING THE UNLOCK BUTTON AND PULLING THE DOOR HANDLE AT THE SAME TIME. IT TAKES ABOUT 5 TO 10 MINUTES TO GET DOOR OPEN USING THIS METHOD. THIS IS A SERIOUS SAFETY ISSUE WHICH COULD TRAP A PERSON IN THEIR CAR. *TR

NHTSA ID
10510291
Incident
Apr 26, 2013
Mileage
77,538 mi
Body & structure
Filed Oct 25, 2012

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER DOOR FAILED AND AS A RESULT, THE DOOR DOES NOT OPEN AUTOMATICALLY OR MANUALLY. THE CONTACT HAD TO USE THE PASSENGER FRONT DOOR TO BE ABLE TO GET OUT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.

NHTSA ID
10482168
Incident
Oct 23, 2012
Mileage
90,000 mi
Body & structure
Filed Jul 13, 2012

ALL OF A SUDDEN, WITHOUT ANY EXTRA/ABNORMAL STRESS, DAMAGE OR ACCIDENT... THE PASSENGER-SIDE DOOR LOCK WOULD NOT ENGAGE EITHER FROM THE REMOTE LOCK/UNLOCK BUTTONS, OR SAME BUTTON FUNCTION AVAILABLE INSIDE THE CAR, AND EVEN MANUALLY SWITCHING THE LOCK WHILE SITTING IN THE PASSENGER'S CHAIR FAILS EVERY-TIME. THE ONLY WAY TO GET THE DOOR LOCKED OR UNLOCKED IS TO GET OUT OF THE CAR AND USE THE KEY TO JIGGLE THE LOCK UNTIL IT FINALLY SWITCHES TO A LOCKED OR UNLOCKED POSITION. THIS ISSUE IS NOT THE FIRST I'VE HEARD ABOUT THIS VEHICLE MODEL AND YEAR... IT IS VERY FRUSTRATING AND I'M SURE IT COULD BE A DANGER TO THE PASSENGER IN THE EVENT OF A ROLLOVER. OR EVEN CREATE A NEW POSSIBILITY FOR THEFT IF THE LOCKING MECHANISM FAILS TO LOCK THE DOOR PROPERLY WHEN WE LEAVE THE VEHICLE...! PLEASE LET ME KNOW IF THIS CAN BE RESOLVED WITHOUT HAVING TO PAY OUT OF POCKET FOR POOR WORKMANSHIP. *TR

NHTSA ID
10465616
Incident
Jul 2, 2012
Mileage
124,700 mi
Body & structure
Filed Feb 26, 2012

THE DOOR HANDLE(S) ARE DEFECTIVE TO POINT WHERE EVEN THOUGH THE DOOR IS UNLOCKED, THE DOOR CANNOT BE OPENED. UPON TAKING IT TO A BODY SHOP, THE WORKERS INFORM ME THAT THIS COULD BE A SAFETY RECALL AND THAT I SHOULD CONTACT THE DEALER BEFORE DOING ANYTHING ELSE. THERE IS EVIDENCE THAT THIS IS NOT AN ISOLATED PROBLEM. A SIMPLE INTERNET SEARCH OF "2003 KIA OPTIMA DOOR STUCK" WILL SHOW THAT MILLIONS OF CONSUMERS ARE HAVING THIS PROBLEM. THIS IS A SERIOUS SAFETY HAZARD, WHEN THINKING IN TERMS OF AN ACCIDENT OR IF A PASSENGER NEEDS TO QUICKLY GET OUT OF THE CAR. I FEEL THAT KIA NEEDS TO ADDRESS THIS SITUATION. *TR

NHTSA ID
10449385
Incident
Feb 6, 2012
Body & structureInterior & seats
Filed Dec 26, 2011

PASSENGER SIDE DOOR DID NOT UNLOCK. THIS FORCED PASSENGER TO COME OUT FROM THE DRIVER SIDE DOOR. *TR

NHTSA ID
10441259
Incident
Oct 27, 2011
Mileage
124,230 mi
Body & structure
Filed Nov 4, 2011

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHEN ATTEMPTING TO OPEN THE DRIVER SIDE DOOR, THE VEHICLE WOULD LOCK BEFORE THE DOOR COULD BE OPENED. IN ADDITION, THE DRIVER SIDE DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE AND THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A MECHANIC FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 136,000.

NHTSA ID
10434277
Incident
Nov 4, 2011
Mileage
136,000 mi
Body & structureInterior & seats
Filed Jun 16, 2011

OWNER OF 2003 KIA OPTIMA - DRIVER DOOR WON'T OPEN FROM INSIDE OUR OUTSIDE. OWNER MUST USE PASSENGER DOOR TO GAIN ACCESS TO VEHICLE. EXTERIOR DOOR HANDLE SEEMS LOOSE. UNABLE TO OPEN DOOR TO REMOVE DOOR PANEL. *TR

NHTSA ID
10407123
Incident
Jun 15, 2011
Mileage
80,000 mi
Body & structure
Filed Mar 15, 2011

TL*THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR WOULD NOT OPEN OR CLOSE. THE DEALER INFORMED THE CONTACT THAT SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY THAT THEY WOULD NOT BE ABLE TO PROVIDE HER WITH ANY ASSISTANCE. THE MANUFACTURER ADVISED THE CONTACT THAT IF SHE REPAIRED HER VEHICLE AND A RECALL WAS LATER ISSUED THAT SHE WOULD BE ENTITLED TO A REFUND. THE VEHICLE WAS AWAITING REPAIRS. THE CURRENT MILEAGE WAS 127,000. THE FAILURE MILEAGE WAS 126,000. UPDATED 05/03/11*LJ UPDATED 05/11/11

NHTSA ID
10390244
Incident
Jan 1, 2011
Mileage
126,000 mi
Body & structureInterior & seats
Filed Dec 13, 2010

DRIVER'S DOOR WON'T OPEN. FAILED IN SHUT POSITION. *TR

NHTSA ID
10370337
Incident
Dec 10, 2010
Mileage
84,200 mi
Body & structureInterior & seats
Filed Apr 12, 2010

2003 KIA OPTIMA DRIVER SIDE DOOR WONT OPEN FROM INSIDE OR OUT. NO WARRANTY ON THE CAR, WAS TOLD BY KIA DEALERSHIP WHEN I CALLED THAT THEY HAVE HEARD OF THE PROBLEM!! ALSO THE PASSENGER DOOR IS DOING THE SAME THING. LOTS OF BLOGS ABOUT THIS PROBLEM. WHAT HAPPENS WHEN MY DAUGHTER HAS TO GET OUT OF HER CAR AND CANT? SOMETIMES SHE HAS TO GET IN AND OUT THROUGH THE BACK SEAT DOORS!! *TR

NHTSA ID
10324995
Incident
Jun 8, 2008
Body & structure
Filed Jul 16, 2009

PAINT CHIPPING OFF FRONT BUMPER AND BOTH HANDLES. *TR

NHTSA ID
10277039
Incident
Mar 28, 2008
Body & structure
Filed Jan 3, 2007

ABOUT A YEAR AGO THE DRIVER SIDE DOOR LOCK STUCK AND I COULD NOT OPEN THE DOOR. TOOK THE VEHICLE IN TO THE REPAIR SHOP AND THEY FIXED IT. 2 MONTHS AGO THE SAME PROBLEM OCCURRED WITH THE FRONT PASSENGER SIDE DOOR LOCK AND I WAS UNABLE TO OPEN THE DOOR, OF COURSE NOW THE MANUFACTURER'S WARRANTY NO LONGER APPLIES. *JB

NHTSA ID
10177694
Incident
Nov 20, 2006

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .