2003 Kia Optima Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Kia Optima, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Interior & seats5329.4%
- Electrical2614.4%
- Body & structure2513.9%
- Airbags179.4%
- Fuel system126.7%
- Suspension95.0%
- Engine95.0%
- Visibility52.8%
- Powertrain (other)52.8%
- Brakes42.2%
- Exterior lighting31.7%
- Driver assistance31.7%
- Transmission31.7%
- Other / unspecified21.1%
- Steering21.1%
- Tires & wheels10.6%
- Seat belts10.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
MY MAIN ISSUE IS THE DOOR LOCK ON THE DRIVERS SIDE. I CAN NOT OPEN MY DRIVERS SIDE DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. THIS IS A MAJOR ISSUE AND THE PROBLEM HAS BEEN ALL OVER THE INTERNET FOR YEARS. EVERYONE THAT I KNOW THAT HAS A 2003 AND 2004 KIA OPTIMA HAS THE SAME PROBLEM. I BET EVERY VEHICLE KIA SOLD FOR THESE YEARS HAS THIS PROBLEM. MY OTHER ISSUE IS I AM UNABLE TO FILL MY FUEL TANK AS I NORMALLY COULD DO. I HAVE TO TRICKLE THE FUEL IN THE TANK BECAUSE IF I PUMP IT TOO FAST THE PUMP WILL CUT OFF. I'VE EVEN HAD THE FUEL SPILL OUT OF THE TANK BEFORE THE TANK WAS EVEN FULL (IT WAS AT ABOUT 3/4 FULL). PLEASE DEMAND THAT KIA RECALL THESE PROBLEMS. I CAN'T BELIEVE IT'S TAKING THIS LONG FOR THIS RECALL TO BE ISSUED. I JUST FOUND OUT ABOUT THIS FORM AND THAT IS WHY I HAVE TAKEN SO LONG TO PROCESS THIS FORM. THANKS AND I HOPE THAT YOU CAN HELP ASAP. [XXX] PS. AS OF TODAY MY VEHICLE HAS APPROXIMATELY 53,000 MILES. I'VE DRIVEN IT IN ONE WINTER SO FAR (LAST WINTER) AND IT STARTED HAVING THE DOOR LOCK PROBLEM AT AROUND 33,000. THE FUEL ISSUE STARTED AROUND 2 YEARS AGO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR FAILED TO UNLOCK FROM EITHER SIDE OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE SAME FAILURE OCCURRED ON THE DRIVER SIDE DOOR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,433.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
AFTER 60,000 MILES, WHILE DRIVING OR WITH THE ENGINE RUNNING, THE ENGINE LIGHT CAME ON AND STAYED ON. THIS HAS BEEN REPAIRED THREE TIMES BY REPLACING A MAIN FUSE. EACH TIME IT HAS BEEN REPAIRED, THE PROBLEM HAS REOCCURRED. IN CONNECTION WITH THIS PROBLEM, THE DOOR WILL LOCK AFTER THE DRIVER EXITS THE CAR. SOMETIMES, THE KEYS HAVE BEEN LOCKED IN THE CAR.
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE PARKED, THE DOOR LOCK FAILED. THE CONTACT ATTEMPTED TO USE THE FOBIK AND COULD LOCK THE DOORS, BUT THEY FAILED TO UNLOCK. THE CONTACT HAD TO UNLOCK AND LOCK THE DOORS MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000. UPDATED 02/12/16*LJ UPDATED 4/23/18*JB *CN
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT NOTICED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT AN ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE SUBFRAME WAS FRACTURED. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 09V183000(SUSPENSION). THE CONTACT CALLED BOB ROHRMAN KIA (801 SAGAMORE PKWY S, LAFAYETTE, IN 47905, 765-746-7301) AND WAS INFORMED THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST SINCE THE RECALL REPAIR HAD BEEN COMPLETED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 168,531.
THE FRAME IS RUSTED THROUGH CAUSING THE VEHICLE TO BE UNSAFE, THOUGH IT HAD A RECALL FOR THIS EXACT PROBLEM AND IT WAS ONLY INSPECTED AND NOT REPLACED. THE CAR WAS INITIALLY TAKEN TO A LOCAL AUTO REPAIR SHOP FOR AN ALIGNMENT AS IT PULLED TO THE RIGHT, THE SHOP SAID THE FRAME WAS RUSTED SO BADLY THAT AN ALIGNMENT COULD NOT BE DONE. IT WAS DETERMINED THAT A RECALL HAD BEEN MADE FOR THIS VEHICLE. RECALL #09V183000. GURLEY LEEP KIA IN MISHAWAKA, INDIANA WAS CONTACTED AND AN APPOINTMENT WAS MADE. THE TECHNICIAN SAID THE FRAME WAS RUSTED BUT KIA WOULD NOT REPAIR THE VEHICLE AS THE RECALL HAD ALREADY BEEN MADE.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
AIR BAG LIGHT ON DASHBOARD IS LITE, FOR NO REASON! THE CAR HAS LESS THAN 48K MILES , NEVER BEEN IN AN ACCIDENT NOR HIT ANYTHING . I AM AFRAID TO DRIVE THE VEHICLE NOR HAVE ANYONE IN THE CAR WITH ME BECAUSE , IT'S WITHOUT AN AIRBAG THERE IS NO PROTECTION
AFTER 60,000 MILES, WHILE DRIVING OR WITH THE ENGINE RUNNING, THE ENGINE LIGHT CAME ON AND STAYED ON. THIS HAS BEEN REPAIRED THREE TIMES BY REPLACING A MAIN FUSE. EACH TIME IT HAS BEEN REPAIRED, THE PROBLEM HAS REOCCURRED. IN CONNECTION WITH THIS PROBLEM, THE DOOR WILL LOCK AFTER THE DRIVER EXITS THE CAR. SOMETIMES, THE KEYS HAVE BEEN LOCKED IN THE CAR.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
MY MAIN ISSUE IS THE DOOR LOCK ON THE DRIVERS SIDE. I CAN NOT OPEN MY DRIVERS SIDE DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. THIS IS A MAJOR ISSUE AND THE PROBLEM HAS BEEN ALL OVER THE INTERNET FOR YEARS. EVERYONE THAT I KNOW THAT HAS A 2003 AND 2004 KIA OPTIMA HAS THE SAME PROBLEM. I BET EVERY VEHICLE KIA SOLD FOR THESE YEARS HAS THIS PROBLEM. MY OTHER ISSUE IS I AM UNABLE TO FILL MY FUEL TANK AS I NORMALLY COULD DO. I HAVE TO TRICKLE THE FUEL IN THE TANK BECAUSE IF I PUMP IT TOO FAST THE PUMP WILL CUT OFF. I'VE EVEN HAD THE FUEL SPILL OUT OF THE TANK BEFORE THE TANK WAS EVEN FULL (IT WAS AT ABOUT 3/4 FULL). PLEASE DEMAND THAT KIA RECALL THESE PROBLEMS. I CAN'T BELIEVE IT'S TAKING THIS LONG FOR THIS RECALL TO BE ISSUED. I JUST FOUND OUT ABOUT THIS FORM AND THAT IS WHY I HAVE TAKEN SO LONG TO PROCESS THIS FORM. THANKS AND I HOPE THAT YOU CAN HELP ASAP. [XXX] PS. AS OF TODAY MY VEHICLE HAS APPROXIMATELY 53,000 MILES. I'VE DRIVEN IT IN ONE WINTER SO FAR (LAST WINTER) AND IT STARTED HAVING THE DOOR LOCK PROBLEM AT AROUND 33,000. THE FUEL ISSUE STARTED AROUND 2 YEARS AGO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LOCKED AND SHE WAS UNABLE TO UNLOCK IT MANUALLY OR BY USING THE KEY FOB. SHE WAS FORCED TO CLIMB INTO THE BACK SEAT IN ORDER TO EXIT THE VEHICLE. WHEN THE FAILURE RECENTLY RECURRED ALL OF THE DOORS FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN REPLACED THE LOCKS; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 2/11/14*CN THE CONSUMER STATED THE TRUNK AND IGNITION WOULD NOT UNLOCK. THE IGNITION AND TRUNK LOCK WAS REPLACED. ALSO, THE ALTERNATOR, FUEL TANK SENSOR AND TIMING BELT WERE REPLACED. THE HIGH BEAM LIGHTS WOULD COME ON, WHEN SHE MADE TURNS.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
While driving on the roadway, I was almost to a four way intersection, as i was going to get into the left turn lane, I turned the steering wheel slightly to the left as the steering wheel turned but the car almost did little adjusting to turn into the left turn lane. As this occurred you could here a noise underneath the vehicle . As I wasn't sure exactly what had happened, I attempted to limp the vehicle down the road to a friend's. As I did the steering got worse and as I could nearly stear the vehicle something was in the road which because of the steering I couldn't avoid it as it was late at night and raining and I ran over something that gave me a flat on the passenger side front tire . I got to my friends drive a few feet away and almost didn't get it pulled in because of the steering. As I took a look at my car, I noticed that two bolts on the driver side on the rack and pinion were almost about to fall out, two ball joints were bent and one nut was completely missing from the lower ball joint, as well as the sway bar was out of place and If I would have been driving down the highway, I do belive I would have wrecked.
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT NOTICED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT AN ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE SUBFRAME WAS FRACTURED. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 09V183000(SUSPENSION). THE CONTACT CALLED BOB ROHRMAN KIA (801 SAGAMORE PKWY S, LAFAYETTE, IN 47905, 765-746-7301) AND WAS INFORMED THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST SINCE THE RECALL REPAIR HAD BEEN COMPLETED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 168,531.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
While driving on the roadway, I was almost to a four way intersection, as i was going to get into the left turn lane, I turned the steering wheel slightly to the left as the steering wheel turned but the car almost did little adjusting to turn into the left turn lane. As this occurred you could here a noise underneath the vehicle . As I wasn't sure exactly what had happened, I attempted to limp the vehicle down the road to a friend's. As I did the steering got worse and as I could nearly stear the vehicle something was in the road which because of the steering I couldn't avoid it as it was late at night and raining and I ran over something that gave me a flat on the passenger side front tire . I got to my friends drive a few feet away and almost didn't get it pulled in because of the steering. As I took a look at my car, I noticed that two bolts on the driver side on the rack and pinion were almost about to fall out, two ball joints were bent and one nut was completely missing from the lower ball joint, as well as the sway bar was out of place and If I would have been driving down the highway, I do belive I would have wrecked.
AFTER 60,000 MILES, WHILE DRIVING OR WITH THE ENGINE RUNNING, THE ENGINE LIGHT CAME ON AND STAYED ON. THIS HAS BEEN REPAIRED THREE TIMES BY REPLACING A MAIN FUSE. EACH TIME IT HAS BEEN REPAIRED, THE PROBLEM HAS REOCCURRED. IN CONNECTION WITH THIS PROBLEM, THE DOOR WILL LOCK AFTER THE DRIVER EXITS THE CAR. SOMETIMES, THE KEYS HAVE BEEN LOCKED IN THE CAR.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
PASSENGER MIRROR FALLS OFF. *TR
RUSTING OF WINDSHIELD WIPERS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
MY WIFE NOTICED THE CAR PULLING TO THE RIGHT AND CALLED HER BROTHER. HE LOOKED AT THE VEHICLE THAT EVENING 12/30/2013. HE DROVE THE CAR PULLING ONTO A HIGHWAY, THE CAR WOULD NOT MOVE -- NEITHER FORWARD NOR REVERSE. HE PUSHED THE VEHICLE OFF THE ROAD AND THE FRONT AXLE DROPPED OUT OF THE TRANSMISSION. IT WAS TOWED AND THE GARAGE NOTIFIED US THAT THE FRONT SUB-FRAME HAD CORRODED. ONLINE RESEARCH REVEALS NHTSA RECALLED KIA OPTIMA (2001-2004 MODEL YEARS) ON MAY 27, 2009. I CALLED THE DEALERSHIP ON 12/31/13 WHERE THE CAR WAS PURCHASED. THE CUSTOMER SERVICE REP SAID THE RECALL DID NOT APPLY TO OUR VEHICLE. THE KMC WAS CONTACTED ON 1/2/14. I WAS INFORMED THAT THE RECALL WAS BASED ON "SALT USAGE OF 20 STATES AND DC." THIS INTERPRETATION OF THE NHTSA RECALL ID # 84125 NEEDS DIRECT CLARIFICATION FROM THE NHTSA. THE ORIGINAL RECALL LETTER STATES: "KMC IS RECALLING MODEL YEAR 2001 - 2004 OPTIMA VEHICLES ORIGINALLY "SOLD IN OR" CURRENTLY REGISTERED IN THE STATES OF (20 + THE DISTRICT OF COLUMBIA)." SINCE I PURCHASED THE VEHICLE IN INDIANA MY VEHICLE SHOULD BE COVERED BY THE INITIAL RECALL. REGARDLESS, THE SAFETY ISSUE OF THE VEHICLE SHOULD WARRANT A NOTIFICATION TO ALL OWNERS OF POTENTIAL PROBLEMS FOR THIS VEHICLE. THIS MECHANICAL ISSUE COULD HAVE RESULTED IN A CATASTROPHIC EVENT. THIS COMPLAINT IS ALSO ASSOCIATED WITH ODI# 10558172. *TR
TL*THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR LATCHES ON BOTH THE DRIVER AND PASSENGER SIDE WERE NOT FUNCTIONING PROPERLY; THE CONTACT WAS UNABLE TO OPEN THE DOORS TO GET IN OR OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE LATCHES NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SHE WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE CONSUMER ALSO STATED THE CV JOINTS NEEDED TO BE REPLACED, BUT THE PARTS WERE NOT AVAILABLE. UPDATED 02/16/11 UPDATED 3/8/11 *CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
DRIVERS SIDE DOOR WILL NOT UNLOCK WITH KEY OR INSIDE DOOR LOOK SWITCH. THIS IS A REAL SAFETY HAZZARD.
I HAD PROBLEM WITH BRAKES LOCKING UP ON 2003 KIA OPTIMA, HAD IT AT A DEALERSHIP TO GET FIXED. THEY SAID THEY FIXED IT, BUT HAD SAME PROBLEM. THEY HAD IT TOWED, TOOK IT BACK TO FIX IT AGAIN, THEN PUT A GOVERNOR ON IT, SAID THE BRAKES WERE NOW FIXED. WELL, THIS EVENING, ENROUTE TO PICK MY DAUGHTER FROM THE DAYCARE FACILITY, I SAW TRAFFIC STOPPED, WENT TO SLOW UP BY APPLYING BRAKES AND GUESS WHAT? NO BRAKES! THIS DID NOT HAPPEN ALL THE TIME, BUT INTERMITTENTLY, NOW CAUSED ME TO HAVE AN ACCIDENT BECAUSE THE BRAKES DID NOT WORK! THE REPAIR SHOP AT THE DEALERSHIP IS THE ONE WHO SAID IT WAS ALL TAKEN CARE OF, HOWEVER, AS YOU CAN SEE , IT IS NOT TAKEN CARE OF AS THE BRAKES FAILED!! THE BRAKES DID NOT ENGAGE, I WAS GOING TO TRY TO GO IN THE LEFTHAND LANE OF THE TWO LANE HIGHWAY ON MY SIDE OF THE ROAD, HOWEVER THERE WAS A CAR ALREADY IN POSITION ON THAT SIDE AND THE CURB, GRASS AND THEN A PIZZA HUT ON MY RIGHT, LEAVING ME NO WHERE TO GO BUT UNDER THE BUMPER OF A PICK UP. IT PUSHED THE GRILL INTO THE RADIO, THEREFORE THE HOOD IS BUCKLED, THE BUMPER DESTROYED AND CAR WILL BE TOTALED BY THE INSURANCE COMPANY AS IT IS COST MORE TO REPAIR AS IT ALSO TORE OFF SIDE STRIP AND OTHER PARTS ON THE LEFT HAND SIDE OF THE CAR. THE LEFT HAND TURN SIGNAL BLINKS TWICE AS FAST AS IT SHOULD AS I CHECKED OUT EVERYTHING AS THE POLICE OFFICER SAID IT WAS DRIVABLE. I DROVE IT HOME VERY SLOWLY WITH MY DAD IN A CAR BEHIND ME TO MAKE SURE I DID NOT LEAK ANY FLUID AND ALSO TO MAKE SURE I GOT HOME ALRIGHT WITH MY 8 YEAR OLD DAUGHTER AFTER WE PICKED HER UP AT DAYCARE. THIS SHOULD NOT HAVE HAPPENED SO WHAT IS WRONG WITH THE 2003 BRAKES ON KIA OPTIMAS? IF THERE IS A RECALL ON THEM I NEED TO KNOW AS I AM TRYING TO FIND A WEBSITE FOR THEM AS I HAVE BEEN TOLD THERE HAVE BEEN BRAKE ISSUES ON KIAS FOR SEVERAL YEARS, ONE OF WHICH IS THE 2003 KIA OPTIMA. THANK YOU AHEAD OF TIME FOR YOUR PROMPT RESPONSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER DOORS WOULD NOT UNLOCK FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE ONLY WAY TO EXIT FROM THE VEHICLE WAS TO CLIMB OUT FROM THE OPPOSITE SIDE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED BY THE DEALER NOR WAS IT REPAIRED FOR THE FAILURES. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
THE VEHICLE CAME EQUIPPED WITH AN AUTOMATIC SWITCH TO TURN THE HEADLIGHTS ON OR USE THE MANUAL SWITCH. WHEN THE AUTOMATIC SWITCH WAS USED, THE HIGH BEAMS WERE INOPERATIVE. *JB IT WAS NOT POSSIBLE TO TURN ON THE HIGH BEAMS. THE DEALER STATED IT WAS NORMAL. ALSO, THE POSITION OF THE REAR VIEW MIRROR SIZE/HEIGHT OF THE DRIVER SEAT LIMITED FRONT VIEW ON THE RIGHT OF THE WINDSHIELD. THE CONSUMER ALMOST HIT A PASSING VEHICLE AS HE WAS GOING INTO THE DEALERS LOT AND COULD NOT SEE IT UNTIL IT WAS DIRECTLY IN FRONT OF THE VEHICLE. *SCC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
DRIVERS DOOR IS JAMMED LOCKED. THE REMOTE WORKS THE LOCKS MOVE WITH REMOTE AND KEY. THE DOOR DOES NOT OPEN. MULTIPLE COMPLAINTS ON KIA FORUM REGARDING DOOR LOCKS. *TR
IT TOOK 3-4 ATTEMPTS TO GET THE CONSUMER'S 2003 KIA OPTIMA TO START AND THE CONSUMER ALSO HAD TO PUMP THE GAS PEDAL. WHILE DRIVING 45 MPH THE VEHICLE ACCELERATED SUDDENLY WITHOUT WARNING. *KB WHILE ATTEMPTING TO ACCELERATE FROM A STOP THE VEHICLE WOULD NOT MOVE. THE CONSUMER HAD TO PUMP THE GAS PEDAL IN ORDER TO GET THE VEHICLE TO ACCELERATE. THESE PROBLEMS HAVE BEEN PRESENT SINCE THE DATE OF PURCHASE. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
AFTER STOPPING AT A STOP SIGN I TRIED TO ACCELERATE AND TURN LEFT. MY CAR WOULD NOT "GO". SO I PRESSED THE ACCELERATOR HARDER AND IT FINALLY AND SLOWLY MOVED FORWARD. I HAVE AN AUTOMATIC TRANSMISSION, BUT IT WAS LIKE I WAS DRIVING A MANUAL AND HAD TRIED TO START IN 3RD GEAR INSTEAD OF 1ST. IT'S ALMOST LIKE MY CAR HAD TO CATCH UP FOR A MINUTE BEFORE IT WOULD GO. IT HAS HAPPENED SEVERAL TIMES SINCE THAT TO DIFFERENT DEGREES. IT IS A 2003 WITH ONLY 41,000 MILES AND NO LONGER UNDER WARRANTY SINCE I BOUGHT IT USED. I AM AFRAID IT WILL DO THIS ON THE INTERSTATE OR WHEN I AM TRYING TO MERGE AND COULD BE DANGEROUS. *TR
PURCHASED A 2003 KIA OPTIMA AND AFTER 3 MONTHS OF DRIVING VEHICLE, THE CLUTCH WENT OUT. I AM AN EXPERIENCED DRIVER AND HAVE BEEN DRIVING MANUAL TRANSMISSION VEHICLES FOR SEVERAL YEARS. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I WAS LEAVING MY DRIVEWAY AND DROVE APPROXIMATELY 2 CAR LENGTHS, MY CAR STOPPED AND STARTED SHAKING, IT WOULDN'T GO FORWARD OR BACKWARDS. TURNED THE EMERGENCY FLASHERS ON AS I PLACED THE CAR IN PARK. I GOT OUT AND WENT AROUND TO THE PASSENGER SIDE OF MY CAR; THE WHEEL WAS AGAINST THE FIREWALL. I FOUND A RECALL 2-15-13, CALLED KIA CUSTOMER SERVICE, THEY SENT A TOWING COMPANY; IN WHICH, TOWED MY CAR TO MIKE SMITH KIA IN PADUCAH, KY. THEY FOUND THAT MY LOWER CONTROL ARM HAD SEPARATED FROM THE SUB-FRAME DUE MASSIVE CORROSION. REPLACED THE SUB-FRAME & DRIVE AXLE,2 NEW TIRES. PICKED MY OPTIMA 3-20-2013. 3-27-2013, NOTICED POWER STEERING LEAK, CALLED SET-UP AN APPOINTMENT TO HAVE IT CHECKED OUT FOR 4-4-2013. APRIL 3, 2013 MY BRAKES GO OUT! JESSE HODGES (MIKE SMITH KIA) HAS MY CAR TOWED TO THEIR FACILITY; IN WHICH, THE BRAKE LINE CRACKED MY THE GAS TANK. I PAID TO REPLACE THE BRAKE & GAS LINES, THEY REPAIRED THE POWER STEERING LEAK! THE PROBLEM NOW IS: ABNORMAL WEAR OF THE TIRES THEY REPLACED FROM THE RECALL. MIKE SMITH KIA WILL REPLACE MY TIRES BUT WANTS ME TO PAY FOR THE FRONT-END ALIGNMENT; IN WHICH, WAS TO BE DONE WHEN REPLACING THE SUB-FRAME. I FEEL THIS IS THEIR RESPONSIBILITY BECAUSE THEY FAILED TO PROPERLY REPAIR MY CAR. I HAVE BEEN IN CONTACT WITH KIA CORPORATION, THEY SEEM TO BE HAVING PROBLEMS IN RECEIVING COPIES OF MY FILE FROM MIKE SMITH KIA TO RESOLVE THIS. PLEASE HELP ME RESOLVE THIS!! (RECALL CASE NUMBER: [XXX] WITH KIA CORPORATION) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE CHANGING A FLAT TIRE, THE JACK WHICH WAS PROVIDED WITH THE VEHICLE BENT AND COLLAPSED UNDER THE WEIGHT OF THE VEHICLE CAUSING IT TO CRASH ONTO THE GROUND. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
While driving on the roadway, I was almost to a four way intersection, as i was going to get into the left turn lane, I turned the steering wheel slightly to the left as the steering wheel turned but the car almost did little adjusting to turn into the left turn lane. As this occurred you could here a noise underneath the vehicle . As I wasn't sure exactly what had happened, I attempted to limp the vehicle down the road to a friend's. As I did the steering got worse and as I could nearly stear the vehicle something was in the road which because of the steering I couldn't avoid it as it was late at night and raining and I ran over something that gave me a flat on the passenger side front tire . I got to my friends drive a few feet away and almost didn't get it pulled in because of the steering. As I took a look at my car, I noticed that two bolts on the driver side on the rack and pinion were almost about to fall out, two ball joints were bent and one nut was completely missing from the lower ball joint, as well as the sway bar was out of place and If I would have been driving down the highway, I do belive I would have wrecked.
I WAS LEAVING MY DRIVEWAY AND DROVE APPROXIMATELY 2 CAR LENGTHS, MY CAR STOPPED AND STARTED SHAKING, IT WOULDN'T GO FORWARD OR BACKWARDS. TURNED THE EMERGENCY FLASHERS ON AS I PLACED THE CAR IN PARK. I GOT OUT AND WENT AROUND TO THE PASSENGER SIDE OF MY CAR; THE WHEEL WAS AGAINST THE FIREWALL. I FOUND A RECALL 2-15-13, CALLED KIA CUSTOMER SERVICE, THEY SENT A TOWING COMPANY; IN WHICH, TOWED MY CAR TO MIKE SMITH KIA IN PADUCAH, KY. THEY FOUND THAT MY LOWER CONTROL ARM HAD SEPARATED FROM THE SUB-FRAME DUE MASSIVE CORROSION. REPLACED THE SUB-FRAME & DRIVE AXLE,2 NEW TIRES. PICKED MY OPTIMA 3-20-2013. 3-27-2013, NOTICED POWER STEERING LEAK, CALLED SET-UP AN APPOINTMENT TO HAVE IT CHECKED OUT FOR 4-4-2013. APRIL 3, 2013 MY BRAKES GO OUT! JESSE HODGES (MIKE SMITH KIA) HAS MY CAR TOWED TO THEIR FACILITY; IN WHICH, THE BRAKE LINE CRACKED MY THE GAS TANK. I PAID TO REPLACE THE BRAKE & GAS LINES, THEY REPAIRED THE POWER STEERING LEAK! THE PROBLEM NOW IS: ABNORMAL WEAR OF THE TIRES THEY REPLACED FROM THE RECALL. MIKE SMITH KIA WILL REPLACE MY TIRES BUT WANTS ME TO PAY FOR THE FRONT-END ALIGNMENT; IN WHICH, WAS TO BE DONE WHEN REPLACING THE SUB-FRAME. I FEEL THIS IS THEIR RESPONSIBILITY BECAUSE THEY FAILED TO PROPERLY REPAIR MY CAR. I HAVE BEEN IN CONTACT WITH KIA CORPORATION, THEY SEEM TO BE HAVING PROBLEMS IN RECEIVING COPIES OF MY FILE FROM MIKE SMITH KIA TO RESOLVE THIS. PLEASE HELP ME RESOLVE THIS!! (RECALL CASE NUMBER: [XXX] WITH KIA CORPORATION) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I STOPPED TO HAVE MY TIRE PRESSURE CHECKED AND THE MECHANICS WERE VERY CONCERNED WITH THE PASSENGER TIRE'S SIDEWALL SEPARATING FROM THE BODY OF THE TIRE. THEY HIGHLY SUGGESTED THEY REPLACE THE TIRE WITH THE DOUGHNUT SPARE EVEN THOUGH I WAS ONLYB10 MILES FROM HOME. AFTER INSPECTION OF THE OTHER TIRES THE BACK PASSENGER TIRE WAS ALSO BEGINNING TO SEPARATE. THESE TIRES ONLY HAVE 20,000 MILES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE STANDARD SAFETY STRAP IN THE MIDDLE REAR SEAT WILL NOT SECURELY FASTEN THE CHILD SEAT. AFTER A PERIOD OF DAYS THE STRAPS WILL LOOSEN. *AK THE CAR SEAT DID NOT FIT PROPERLY IN THE REAR SEAT EVEN WHEN PROFESSIONALLY INSTALLED. THE CONSUMER HAS TRIED MULTIPLE CHILD SEAT BRANDS AND TYPES ALL WITH THE SAME RESULT. ON THREE OCCASION THE SEAT HAS TIPPED OVER WHILE THE CHILD WAS SECURED IN IT. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .