2020 Kia Optima Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Kia Optima, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine11053.7%
- Powertrain (other)2713.2%
- Electrical146.8%
- Fuel system136.3%
- Driver assistance136.3%
- Brakes83.9%
- Airbags73.4%
- Seat belts42.0%
- Steering21.0%
- Exterior lighting21.0%
- Other / unspecified21.0%
- Visibility10.5%
- Body & structure10.5%
- Interior & seats10.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Driving car on highway Car would not accelerate Stalled engine loud noise all lights are on now
On October 25, 2026, while traveling eastbound on US Highway 74 near Bryson City, North Carolina, my 2020 Kia Optima 2.4L GDI experienced a sudden and substantial loss of engine power while driving through mountainous terrain. The check-engine light began flashing, and the vehicle entered what appeared to be reduced-power or limp mode. The engine remained running, but acceleration and available engine power were significantly reduced. This created a serious safety concern due to the mountainous highway conditions and surrounding traffic. I immediately pulled over at the first safe opportunity and did not continue driving the vehicle. My partner, who was approximately six months pregnant, was traveling with me. We remained stranded along the roadside for approximately three hours awaiting assistance, approximately 202 miles from home. Diagnostic trouble code P1326 was subsequently identified. There were no noticeable knocking, rattling, or ticking noises before or after the incident. The oil-pressure warning light did not illuminate. After the incident, the engine oil level was checked and found to be between the minimum and maximum dipstick markings. Timestamped photographs were taken during the towing process and at dealership drop-off. The vehicle was transported to a Kia dealership, where a bearing clearance test was performed and passed. The dealership also identified an external oil leak. However, the cause of the sudden loss of power and P1326 activation has not been conclusively established. I am reporting this incident because the unexpected and substantial loss of engine power while driving on a mountainous highway created a potentially dangerous situation. I am concerned that the condition could recur and pose a safety risk to other drivers and passengers.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
While driving to work, my 2020 Kia Optima suddenly lost engine power and went into limp mode in the middle of the highway, leaving me stranded and creating a severe safety hazard in traffic. The check engine light immediately started flashing and displaying diagnostic code P1326 which indicates an abnormal engine and/or a catastrophic rod bearing failure. This problem has been confirmed by the Kia dealership along with a 3rd party auto repair shop. However, Kia is refusing to cover the inspection, diagnostic, or any repairs due to the vehicle not having any open recalls, having more than 100k miles and the model of my vehicle despite this being a well known and documented manufacturing defect issue to these engines. The vehicle is currently available for inspection.
While driving, my 2020 Kia Optima suddenly lost engine power and went into limp mode on the road, leaving me stranded and creating a severe safety hazard in traffic. The vehicle threw diagnostic trouble code P1326, which indicates a catastrophic rod bearing failure. The problem has been confirmed by a Kia dealership scanner. However, both the dealership and Kia America are refusing to cover the inspection and repair under their safety campaigns or goodwill due to the vehicle having 180,000 miles, despite this being a well-documented manufacturing defect inherent to these engines. Prior to the failure, the check engine light started flashing. The vehicle is currently available for inspection.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
On August 20, 2026, while my minor son and I were inside my 2020 Kia Optima LX, strong burning odors and fumes entered the passenger compartment through the HVAC vents. No dashboard warning lights or messages appeared before or during the incident. Although no visible flames were observed, I suspected an electrical component was overheating or melting, creating a potential fire and respiratory hazard. My son has asthma and experienced coughing and shortness of breath throughout that day, requiring use of his prescribed rescue inhaler. Neither of us received immediate medical treatment. Due to safety concerns, I had the vehicle towed to R&E Auto Repair on August 21, 2026, rather than risk driving it. The independent repair facility documented suspected melting of the HVAC temperature control unit and identified the blower motor resistor as a possible contributing component. Video evidence of the suspected damage was obtained. I formally reported the incident to Kia Customer Care on September 1, 2026. The vehicle was delivered to authorized dealer DeMontrond Kia on September 23, 2026, for further inspection. Despite the independent findings, Kia's dealership reported that it could not identify melted components. The suspected defect remains unresolved. The vehicle remains at DeMontrond Kia and may be available for inspection. I have not been advised whether any affected components have been removed or replaced. No police or insurance inspection has been reported. I am concerned about potential electrical fire hazards, fumes entering the passenger compartment, and respiratory injuries to occupants. I request that NHTSA investigate this suspected HVAC electrical defect and potential safety risk to other Kia owners.
I own a 2020 Kia Optima and have been experiencing multiple ongoing problems with the vehicle. The vehicle is leaking and/or losing engine oil at an excessive rate. I have had to add oil multiple times within a short period of time because the oil level continues to drop. I am concerned that the continued loss of oil could result in engine damage or engine failure while the vehicle is being driven. I am also experiencing an electrical problem with the vehicle. The air conditioning and heating system will not turn on or operate properly. I was informed that the problem is related to the vehicle's electrical system/wiring. These problems have continued and require repeated attention. I am concerned about the safety and reliability of the vehicle, particularly the continued oil loss and the electrical malfunction. I am reporting these issues so they can be documented and investigated to determine whether other 2020 Kia Optima owners are experiencing similar problems.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
At around 103K miles, I took to the dealership for a multipoint inspection for knocking when braking and my forward collision/lane assist systems going offline mid drive. I learn I have to replace my axle, despite replacing my axle in sept 2025. I return a week after due to the red oil light blinking on randomly, and when I checked the oil myself it was dry. The braking and assumed wiring issues remained. I find out that my oil is low despite an oil change July 16th 2026. It is October 8th 2026 as I type this. I am doing an engine flush in hopes to improve oil consumption, but i have since learned that my engine may fail from these other Kia stories. I have not stalled or had engine failure yet but now I am worried about having to sell my car to avoid having to keep replacing the same flawed parts over and over, or worse injuring myself while driving it. I was hoping to take a trip but now I have to rent a car and play another 1,600 dollars for the engine flush which I have no guarantee will actually work. I am disgusted, and there should be consequences for KIA (and many other companies) for taking advantage of their customers. I need a new car now!
The contact owns a 2020 Kia Optima. The contact stated that while driving approximately 40 MPH, the vehicle intermittently stalled and lost automotive power, with an abnormal odor entering the cabin through the air vents. The vehicle was restarted and returned to normal operation; however, the failure reoccurred. The "Service In" message flashed on and off on the instrument panel. The vehicle was taken to a dealer where it was diagnosed and determined that the low-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Driving car on highway Car would not accelerate Stalled engine loud noise all lights are on now
At around 103K miles, I took to the dealership for a multipoint inspection for knocking when braking and my forward collision/lane assist systems going offline mid drive. I learn I have to replace my axle, despite replacing my axle in sept 2025. I return a week after due to the red oil light blinking on randomly, and when I checked the oil myself it was dry. The braking and assumed wiring issues remained. I find out that my oil is low despite an oil change July 16th 2026. It is October 8th 2026 as I type this. I am doing an engine flush in hopes to improve oil consumption, but i have since learned that my engine may fail from these other Kia stories. I have not stalled or had engine failure yet but now I am worried about having to sell my car to avoid having to keep replacing the same flawed parts over and over, or worse injuring myself while driving it. I was hoping to take a trip but now I have to rent a car and play another 1,600 dollars for the engine flush which I have no guarantee will actually work. I am disgusted, and there should be consequences for KIA (and many other companies) for taking advantage of their customers. I need a new car now!
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2020 Kia Optima. The contact stated while driving at an undisclosed speed, the passenger's front caliper bolt fractured. The contact stated that the vehicle was undriveable. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the OEM bolt had fractured while the brake pads were being replaced. The OEM bolt was replaced with an aftermarket bolt that was purchased from Auto Zone. The aftermarket replacement bolt was manufactured by Carquest; Part Number: H803. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.
ABS module is faulty. Confirmed by professional auto shops and it’s a safety risk. Without this working properly, my car refuses to brake sometimes. Will not automatically stop when it needs to due to the spongy, unresponsive brake pedal. Kia / Hyundai have known about this for years and continues to sell these vehicles that WILL kill myself or someone else on the road.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Stable track control failed to work, the driver seatbelt did not tighten & stayed loose, & air bags did not deploy upon hitting the ditch & small trees resulting after hitting ice/water upon coming to a stop sign at a “T” cross road.
I purchased in July 2020, from sept 2020 I've had it at the dealership with shuddering, stalling and loss of acceleration. I originally thought fuel pump or transmission but kia said no. then in 2022 I received a letter from kia corporate stating low pressure fuel pump failure. so i called the dealership and told them the letter states everything I had been in to see them about numerous times. made an appointment they said they found an error but had no fix. I complained heavily due to the fact I sat there for 4 hours, and they knew they had no fix as of yet. It was too dangerous like this. so the Manager said he'd just replace it with a whole new fuel pump but it could also fail. I sent the car in for 4 days just to find out they did not replace it. they only changed the fuel filter. stating kia wont let them put in a new pump due to their system not showing any other issue. The problem persisted and multiple visits to kia to no avail. Then on top of that my air bag light came on Jan 4, 2024. They said it was my responsibility it's not covered 1138.67 it would cost me. Then in Feb kia corporate sent me a letter about airbags. I did not go back because the light eventually went off by itself without a fix, then April 17, 2024 the original problem got even worse, shuddering, lack of acceleration , stalling feeling. Dec. 10, 2025 back to Kia. they have a code for dual clutch and flywheel so they ordered it & had my car for 19 days. I called numerous times to see about progress. I was told they are trying to chase down a code with a tech line. 7 days after that I picked it up & they said they did not change out any parts because there was no code. They only did a cap discharge. I have my car back now after 19 days & it's still not fixed. I called Jan5, 2026 and they said if kia is to fix it they need a code to be present or it'll cost me several thousand, even if its a known issue. so far it's been in the shop 9 times and 24 days total.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Stable track control failed to work, the driver seatbelt did not tighten & stayed loose, & air bags did not deploy upon hitting the ditch & small trees resulting after hitting ice/water upon coming to a stop sign at a “T” cross road.
The contact owns a 2020 Kia Optima. The contact received notification of New Vehicle Limited Warranty Extension (Illumination of Air Bag Warning Light); however, the part to do the repair was not yet available. The contact stated that while starting the vehicle, the air bag warning light illuminated. The seat belt alarm chimed while the front driver seat belt was buckled. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 42,860.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
This is my 3rd or 4th complaint on here with NO RESPONSE, HELP, OR ACKNOWLEDGEMENT! My 2020 finally got engine put in and car does not drive the same. Steering wheel acts weird, the engine has a sound, the anti collision lights went off twice, but could be due to weather. Kia told me that it's my responsibility since my yr is not on recall. I'm surrendering this car asap to give me piece of mind before another engine is due. I met several people at kia that are on their 2nd and 3rd engine and the mechanics told me they know I will be back for another engine! This is wrong and now I'm out of alot of money and surrendering this will add more negative factors. I have my receipts but im not posting publicly
Steering wheel bearing broken. Had replaced in November and again now needs to be replaced. Major safety concern that Kia should fix properly so the car runs efficiently
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
My front headlights on both signs shorts out while driving. If one goes the other goes. No warning. I have replaced the headlights since 2020, 3 times and the bulbs 4. There needs to be an investigation into to these headlights shorting out can cause an accident.
After changing the bulbs and fuses . The lights flicker and sometimes don’t come on at all .
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2020 Kia Optima. The contact stated that while driving 32 MPH, there was smoke coming from under the hood and underneath the driver's side of the vehicle, and a bystander informed the contact to exit the vehicle. The vehicle was coasted to a stop, and the contact quickly exited the vehicle. The smoke coming from the vehicle went from gray to black. The vehicle then completely became engulfed by flames. The Fire Department was contacted and arrived on scene to extinguish the fire. The vehicle was deemed a total loss by the insurance company. A Police report was filed; however, the information was not available. The vehicle was towed to a temporary impound lot. The failure mileage was approximately 185,700.
The driver side seat It goes off whenever sometimes for a few seconds other times a few minutes and this is when I'm driving
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2020 Kia Optima. The contact stated that while attempting to make a right turn, there was an abnormal sound coming from the rear driver’s side window. The contact discovered that the glass had shattered. The contact stated that the Police Department advised her to contact the dealer where the vehicle was purchased, not the Insurance Company. The contact was informed that the failure was caused by a manufacturing defect. A police report was filed. The vehicle was not taken to the dealer or an independent mechanic to be inspected or repaired. diagnoses. The manufacturer was not notified of the failure. The approximate failure mileage was 58,009.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THERE IS A VERY LIMITED AND INADEQUATE SPACE BETWEEN THE THE BOTTOM OF THE DASHBOARD AND THE BRAKE PEDAL WHICH CAN IMPEDE A DRIVER FROM MAKING AN EMERGENCY STOP.THE SAME LACK OF SPACE BETWEEN THE DASHBOARD AND THE EMERGENCY BRAKE PEDAL.NOTHING HAPPENED IT IS POTENTIALLY DANGEROUS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The passagen side seat belt comes on and beeps and stays on sometimes and other times it dont Then the check engine one day started flashing on me lost of power wouldnt do no more then 60mph
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .