RoadVitals

2004 Kia Rio Cinco Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jan 15, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
10
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Kia Rio Cinco, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Suspension317.6%
  • Transmission317.6%
  • Engine211.8%
  • Steering211.8%
  • Body & structure211.8%
  • Visibility15.9%
  • Brakes15.9%
  • Driver assistance15.9%
  • Electrical15.9%
  • Fuel system15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

THE KIA WAS UNDER WARRANTY AT THIS TIME: IT REQUIRED A NEW TRANSMISSION. I WAS TOLD IT WAS ABOUT TO 'DROP'. DESPITE BEING UNDER WARRANTY, I WAS MADE TO PAY FOR IT. 2007 THE PASSENGER REAR DOOR STOPPED WORKING AND WOULD NOT OPEN. IN 2008 THE ELECTRICAL WENT. NO INTERIOR LIGHTS, RADIO AND NO 'DOOR AJAR' WARNING. 2008 THE DOOR BEHIND DRIVER WOULD NOT OPEN. 2013 THE DRIVER DOOR WOULD NOT OPEN FOLLOWED BY THE HATCHBACK. RIGHT NOW ONLY 2 DOORS ARE ABLE TO BE LOCKED DUE TO THIS ISSUE. A NEW CLUTCH WAS PUT IN DURING 2012. THE SHIFTING HAS ALWAYS BEEN A LITTLE STICKY WITH IRREGULAR TIMING. I PURCHASED THIS CAR BRAND NEW AND CANNOT BELIEVE THE SAFETY ISSUES CONCERNING THE DOORS, ABOVE ALL. I CANNOT BELIEVE THAT I BOUGHT THE ONLY 'LEMON'..OR AM AMONG A FEW KIA RIO CINCO OWNERS FACING THESE PROBLEMS.

NHTSA ID 10750410 · filed Aug 21, 2015

OK, MY CAR MAKES A THUMPING NOISE UNDER THE TIRE, THOUGHT WAS THE WHEEL BEARING IT'S NOT SOMEONE SAID IT WAS THE AXLE I DON'T KNOW ALSO, THE ENGINE LIGHT HAS BEEN ON I CHANGED THE AIR FILTER, I READ THAT SOMEONE ELSE HAD PROBLEMS WITH THE FILTER, I READ THAT THE AXLE RUSTS OUT, I THINK THIS CAR SHOULD BE RECALLED PEOPLE ARE COMPLAINING ABOUT THE SAME PROBLEMS AND KIA SHOULD FIX IT FOR FREE, I DON'T THINK I SHOULD PAY FOR THAT THE CAR DOESN'T GET DRIVEN THAT MUCH AND I CAN'T GO FAR PLACES WITH IT IN FEAR THAT IT MIGHT BREAK DOWN SOMEWHERE, I FEEL LIKE SUING KIA FOR MAKING A CRAPPY CAT THAT DOESN'T LAST. I'VE NEVER HAD A CAR LIKE THIS BEFORE, THE DOORS ARE BROKEN EVEN THE HATCH WON'T OPEN ANYMORE, WHAT THE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10614790 · filed Jul 20, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

3
reports

From owner reports, verbatim

WHILE ON A LONG ROAD TRIP, I EXPERIENCED A PROBLEM WITH THE CLUTCH ON MY 2004 KIA RIO CINCO. AT HIGHWAY SPEED I ATTEMPTED TO PASS A TRUCK WHEN, AT APPROXIMATELY 70 MPH, THE CLUTCH PARTIALLY DISENGAGED CAUSING MY ACCELERATION TO CEASE. I LET OFF THE THROTTLE AND WHEN RE-ENGAGING THE THROTTLE, THE CLUTCH SLIPPED AGAIN. I HAD TO LET OFF,APPLY BRAKES, AND SWERVE IN BEHIND THE TRUCK I WAS ATTEMPTING TO PASS TO AVOID BEING STRUCK BY AN ONCOMING TRUCK. THE CAR SEEMED TO OPERATE PERFECTLY AFTER THIS INCIDENT BUT I CONTACTED CUSTOMER SERVICE BY PHONE AND WAS TOLD TO HAVE IT LOOKED AT BY A DEALER AS SOON AS POSSIBLE. WHEN I FINALLY FOUND A DEALER THAT HAD THE TIME TO LOOK AT IT A DAY LATER, I WAS TOLD IT WAS THEIR POLICY TO NOT REPAIR CLUTCH PROBLEMS SINCE THEY ARE CALLED A "WEAR ITEM". THEY ALSO TOLD ME THE CLUTCH PLATE LOOKED TO BE BADLY BURNED BUT I COULD FINISH THE TRIP IF I BABIED IT. I CONTINUED ON TO OUR FINAL DESTINATION AND HAVE DECIDED TO SELL THE CAR. AT THE TIME OF THE INCIDENT DESCRIBED, THE CAR ONLY HAD ABOUT 10,000 MILES ON IT. I AM A PROFESSIONAL DRIVER AND AM ALMOST THE SOLE DRIVER SO THIS WASN'T CAUSED BY DRIVER ABUSE. I GUESS THEIR ARE LOOPHOLES IN THE WARRANTY THAT KIA ADVERTISES SO HIGHLY AND THEY AREN'T AFRAID TO LOSE CUSTOMERS WHEN THEIR PRODUCT FAILS. *NM

NHTSA ID 10160987 · filed Jun 28, 2006

CAR IS A KIA RIO CINCO, I HAVE EXPERIENCED WHAT SEEMS TO BE CLUTCH SLIPPAGE IN ALL GEARS. CAR WILL ONLY ACCELERATE ABOUT 10 MILES IN EACH GEAR, THEN BEGINS TO STALL AND THEN DECELERATE, UNLESS I MOVE IT TO THE NEXT GEAR. WHEN I REACH 5TH GEAR AT ABOUT 42 MILES PER HOUR, THE CAR WILL DRIVE OK UNTIL I REACH 50 AND THEN BEGAN TO DECELERATE, STABILIZING AT ABOUT 45 MILES PER HOUR. *JB

NHTSA ID 10137887 · filed Sep 27, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

CAR HAS STALLED NUMEROUS TIMES. VEHICLE WOULD NOT ACCELERATE UNLESS THE GAS PEDAL WAS DEPRESSED COMPLETELY TO THE FLOOR. THE CAR HAS BEEN INTO THE DEALER ON 4 DIFFERENT OCCASIONS AND THREE OF THE FOUR TIMES THEY HAVE REPLACED A DIFFERENT PART. THE VACUUM SEAL ON THE FUEL LINE, THE CATALYTIC CONVERTER, AND A PART WITH A O2 SENSOR. EACH TIME THEY TELL ME THAT THE PROBLEM IS FIXED. NOW THERE IS A VIBRATION WHEN THE CAR IDLES AND A SCRAPING SOUND WHEN THE CAR ACCELERATES FROM A COMPLETE STOP. THE CAR WILL BE IN FOR THE 5TH TIME FOR THIS PROBLEM. *JB

NHTSA ID 10086878 · filed Aug 15, 2004

CHECK ENGINE LIGHT CONTINUED TO STAY ON. DEALER STATED MASS AIR FLOW SENSOR FAILED. THIS PART HAD BEEN REPLACED SIX TIMES. HOWEVER, PROBLEM RECURRED. *AK

NHTSA ID 10068683 · filed Apr 22, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

DT: WHILE DRIVING ON THE HIGHWAY AT 55-60 MPH THE STEERING WENT OUT. THE CAR WAS MOVING ON ITS OWN ACCORD FROM ONE SIDE OF THE LANE TO THE OTHER, AND STEERING BECAME UNRESPONSIVE. PUMPING THE BRAKES MADE THE REACTION WORSE. THE VEHICLE WAS STRUCK ON THE PASSENGER'S SIDE , SLOWING THE CAR,AND STEERING ENGAGED AGAIN. PULLED THE CAR OVER TO THE LEFT SHOULDER OF THE HIGHWAY.*AK

NHTSA ID 10133037 · filed Aug 16, 2005

SINCE DAY ONE THIS CAR HAS HAD A SHAKE IN THE STEERING WHEEL AT THE SPEED OF 55 - 65 MPH. THIS CAR HAS BEEN BACK TO THE DEALER 4 TIMES FOR THIS PROBLEM.THE DEALER HAS TOLD ME THAT THEY DON'T KNOW WHAT IT IS. I REQUESTED A REPRESENTATIVE COME AND CHECK THE CAR.THE RESPONSE THAT I GOT WAS, "WHAT YOUR FEELING IN YOUR STEERING WHEEL IS COMMERCIALY ACCEPTABLE TO THE INDUSTRY." AS A TECHINIAN MYSELF, I BELIEVE THAT NO NEW CAR SHOULD SHAKE IN THE STEERING WHEEL. THE MANUFACTURER HAS DECLINED MY REQUEST TO BUY BACK MY CAR. I NEED SOME HELP. ALL OF THE SAME CARS THAT I DROVE FROM THE DEALER HAD THE SAME PROBLEM. SOMETHING IS NOT RIGHT. MY WIFE AND TWO SMALL CHILDREN DRIVE IN THIS CAR AND I CAN'T HELP BUT THINK, WHAT IF SOMETHING WENT WRONG. I WOULD HAVE NEVER PURCHASED THIS CAR HAD I KNOWN THAT IT WOULD HAVE BEEN THIS MUCH TROUBLE. I WOULD LIKE THE CAR TO BE REPURCHASED .

NHTSA ID 10129257 · filed Jul 18, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

DRIVER SIDE DOOR LOCK DOES NOT ALWAYS WORK. WHEN LOCKED FROM INSIDE THE CAR YOU HAVE TO CRAWL OUT THE PASSENGER SIDE AND GO AROUND TO DRIVER DOOR, PUT THE KEY IN THE LOCK AND WIGGLE THE INSIDE DOOR LOCK LEVER. SOMETIMES IT TAKES MINUTES TO GET IT TO UNLOCK. IF YOU WERE TO HAVE TO EXIT THE VEHICLE QUICKLY IT WOULD NOT BE POSSIBLE. THIS HAS HAPPENED MULTIPLE TIME IN THIS CAR.

NHTSA ID 11062844 · filed Jan 15, 2018

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

NHTSA ID 10557137 · filed Dec 24, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

FAN CONTROL KNOB FOR HEAT INTERMITTENTLY WOULD ONLY WORK ON SOME SPEEDS AND GRADUALLY WOULD NOT WORK AT TIMES. IT WOULD "CATCH" EVERY ONCE IN AWHILE ONLY ON HIGH, I COULD SMELL SOMETHING HOT, NOW IT DOES NOT WORK AT ALL. AFTER LOOKING BEHIND THE COVER, THE CLIPS THAT HOLD THE RELAY SWITCH TO THE KNOB ARE MELTED, THE RELAY SWITCH IS BURNED AND THE WIRE HARNESS IS MELTED. *TR

NHTSA ID 10246561 · filed Oct 23, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

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

NHTSA ID 10557137 · filed Dec 24, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

CHECK ENGINE LIGHT CONTINUED TO STAY ON. DEALER STATED MASS AIR FLOW SENSOR FAILED. THIS PART HAD BEEN REPLACED SIX TIMES. HOWEVER, PROBLEM RECURRED. *AK

NHTSA ID 10068683 · filed Apr 22, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

FAN CONTROL KNOB FOR HEAT INTERMITTENTLY WOULD ONLY WORK ON SOME SPEEDS AND GRADUALLY WOULD NOT WORK AT TIMES. IT WOULD "CATCH" EVERY ONCE IN AWHILE ONLY ON HIGH, I COULD SMELL SOMETHING HOT, NOW IT DOES NOT WORK AT ALL. AFTER LOOKING BEHIND THE COVER, THE CLIPS THAT HOLD THE RELAY SWITCH TO THE KNOB ARE MELTED, THE RELAY SWITCH IS BURNED AND THE WIRE HARNESS IS MELTED. *TR

NHTSA ID 10246561 · filed Oct 23, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

CAR HAS STALLED NUMEROUS TIMES. VEHICLE WOULD NOT ACCELERATE UNLESS THE GAS PEDAL WAS DEPRESSED COMPLETELY TO THE FLOOR. THE CAR HAS BEEN INTO THE DEALER ON 4 DIFFERENT OCCASIONS AND THREE OF THE FOUR TIMES THEY HAVE REPLACED A DIFFERENT PART. THE VACUUM SEAL ON THE FUEL LINE, THE CATALYTIC CONVERTER, AND A PART WITH A O2 SENSOR. EACH TIME THEY TELL ME THAT THE PROBLEM IS FIXED. NOW THERE IS A VIBRATION WHEN THE CAR IDLES AND A SCRAPING SOUND WHEN THE CAR ACCELERATES FROM A COMPLETE STOP. THE CAR WILL BE IN FOR THE 5TH TIME FOR THIS PROBLEM. *JB

NHTSA ID 10086878 · filed Aug 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .