RoadVitals

2004 Kia Rio Cinco

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jan 15, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 9, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2004 Kia Rio Cinco, most frequently naming the suspension, transmission and engine categories. 1 safety recall has been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension317.6%
  • Transmission317.6%
  • Engine211.8%
  • Steering211.8%
  • Body & structure211.8%
  • Visibility15.9%
  • Brakes15.9%
  • Driver assistance15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY

Apr 9, 2004
187,790 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE FUEL INTAKE NIPPLE OF THE FUEL DISTRIBUTOR IS SUBJECT TO FRACTURE OR CRACKING DURING REMOVAL OF THE QUICK CONNECT COUPLING SECURING THE MAIN FUEL TUBE ASSEMBLY TO THE FUEL INTAKE NIPPLE, OR WHEN FORCE IS ACCIDENTALLY APPLIED TO THE INTAKE NIPPLE DURING THE VEHICLE ASSEMBLY PROCESS OR DURING ENGINE COMPARTMENT REPAIRS.
The risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
The remedy: DEALERS WILL REPLACE THE FUEL DISTRIBUTOR AND MAIN FUEL TUBE ASSEMBLIES. THE RECALL BEGAN JUNE 18, 2004. OWNERS SHOULD CONTACT KIA AT 1-800-333-4542.
KIA MOTORS AMERICA, INC.Manufacturer number SC036View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jan 15, 2018

DRIVER SIDE DOOR LOCK DOES NOT ALWAYS WORK. WHEN LOCKED FROM INSIDE THE CAR YOU HAVE TO CRAWL OUT THE PASSENGER SIDE AND GO AROUND TO DRIVER DOOR, PUT THE KEY IN THE LOCK AND WIGGLE THE INSIDE DOOR LOCK LEVER. SOMETIMES IT TAKES MINUTES TO GET IT TO UNLOCK. IF YOU WERE TO HAVE TO EXIT THE VEHICLE QUICKLY IT WOULD NOT BE POSSIBLE. THIS HAS HAPPENED MULTIPLE TIME IN THIS CAR.

NHTSA ID
11062844
Incident
Jan 15, 2018
Mileage
220,000 mi
Suspension
Filed Aug 21, 2015

THE KIA WAS UNDER WARRANTY AT THIS TIME: IT REQUIRED A NEW TRANSMISSION. I WAS TOLD IT WAS ABOUT TO 'DROP'. DESPITE BEING UNDER WARRANTY, I WAS MADE TO PAY FOR IT. 2007 THE PASSENGER REAR DOOR STOPPED WORKING AND WOULD NOT OPEN. IN 2008 THE ELECTRICAL WENT. NO INTERIOR LIGHTS, RADIO AND NO 'DOOR AJAR' WARNING. 2008 THE DOOR BEHIND DRIVER WOULD NOT OPEN. 2013 THE DRIVER DOOR WOULD NOT OPEN FOLLOWED BY THE HATCHBACK. RIGHT NOW ONLY 2 DOORS ARE ABLE TO BE LOCKED DUE TO THIS ISSUE. A NEW CLUTCH WAS PUT IN DURING 2012. THE SHIFTING HAS ALWAYS BEEN A LITTLE STICKY WITH IRREGULAR TIMING. I PURCHASED THIS CAR BRAND NEW AND CANNOT BELIEVE THE SAFETY ISSUES CONCERNING THE DOORS, ABOVE ALL. I CANNOT BELIEVE THAT I BOUGHT THE ONLY 'LEMON'..OR AM AMONG A FEW KIA RIO CINCO OWNERS FACING THESE PROBLEMS.

NHTSA ID
10750410
Incident
May 12, 2006
Suspension
Filed Jul 20, 2014

OK, MY CAR MAKES A THUMPING NOISE UNDER THE TIRE, THOUGHT WAS THE WHEEL BEARING IT'S NOT SOMEONE SAID IT WAS THE AXLE I DON'T KNOW ALSO, THE ENGINE LIGHT HAS BEEN ON I CHANGED THE AIR FILTER, I READ THAT SOMEONE ELSE HAD PROBLEMS WITH THE FILTER, I READ THAT THE AXLE RUSTS OUT, I THINK THIS CAR SHOULD BE RECALLED PEOPLE ARE COMPLAINING ABOUT THE SAME PROBLEMS AND KIA SHOULD FIX IT FOR FREE, I DON'T THINK I SHOULD PAY FOR THAT THE CAR DOESN'T GET DRIVEN THAT MUCH AND I CAN'T GO FAR PLACES WITH IT IN FEAR THAT IT MIGHT BREAK DOWN SOMEWHERE, I FEEL LIKE SUING KIA FOR MAKING A CRAPPY CAT THAT DOESN'T LAST. I'VE NEVER HAD A CAR LIKE THIS BEFORE, THE DOORS ARE BROKEN EVEN THE HATCH WON'T OPEN ANYMORE, WHAT THE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10614790
Incident
Jul 1, 2013
Mileage
88,000 mi
Body & structureBrakesSuspension
Filed Dec 24, 2013

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

NHTSA ID
10557137
Incident
Dec 19, 2013
Mileage
62,206 mi
ElectricalVisibility
Filed Oct 23, 2008

FAN CONTROL KNOB FOR HEAT INTERMITTENTLY WOULD ONLY WORK ON SOME SPEEDS AND GRADUALLY WOULD NOT WORK AT TIMES. IT WOULD "CATCH" EVERY ONCE IN AWHILE ONLY ON HIGH, I COULD SMELL SOMETHING HOT, NOW IT DOES NOT WORK AT ALL. AFTER LOOKING BEHIND THE COVER, THE CLIPS THAT HOLD THE RELAY SWITCH TO THE KNOB ARE MELTED, THE RELAY SWITCH IS BURNED AND THE WIRE HARNESS IS MELTED. *TR

NHTSA ID
10246561
Incident
Oct 1, 2008
Mileage
110,000 mi
Transmission
Filed Jun 28, 2006

WHILE ON A LONG ROAD TRIP, I EXPERIENCED A PROBLEM WITH THE CLUTCH ON MY 2004 KIA RIO CINCO. AT HIGHWAY SPEED I ATTEMPTED TO PASS A TRUCK WHEN, AT APPROXIMATELY 70 MPH, THE CLUTCH PARTIALLY DISENGAGED CAUSING MY ACCELERATION TO CEASE. I LET OFF THE THROTTLE AND WHEN RE-ENGAGING THE THROTTLE, THE CLUTCH SLIPPED AGAIN. I HAD TO LET OFF,APPLY BRAKES, AND SWERVE IN BEHIND THE TRUCK I WAS ATTEMPTING TO PASS TO AVOID BEING STRUCK BY AN ONCOMING TRUCK. THE CAR SEEMED TO OPERATE PERFECTLY AFTER THIS INCIDENT BUT I CONTACTED CUSTOMER SERVICE BY PHONE AND WAS TOLD TO HAVE IT LOOKED AT BY A DEALER AS SOON AS POSSIBLE. WHEN I FINALLY FOUND A DEALER THAT HAD THE TIME TO LOOK AT IT A DAY LATER, I WAS TOLD IT WAS THEIR POLICY TO NOT REPAIR CLUTCH PROBLEMS SINCE THEY ARE CALLED A "WEAR ITEM". THEY ALSO TOLD ME THE CLUTCH PLATE LOOKED TO BE BADLY BURNED BUT I COULD FINISH THE TRIP IF I BABIED IT. I CONTINUED ON TO OUR FINAL DESTINATION AND HAVE DECIDED TO SELL THE CAR. AT THE TIME OF THE INCIDENT DESCRIBED, THE CAR ONLY HAD ABOUT 10,000 MILES ON IT. I AM A PROFESSIONAL DRIVER AND AM ALMOST THE SOLE DRIVER SO THIS WASN'T CAUSED BY DRIVER ABUSE. I GUESS THEIR ARE LOOPHOLES IN THE WARRANTY THAT KIA ADVERTISES SO HIGHLY AND THEY AREN'T AFRAID TO LOSE CUSTOMERS WHEN THEIR PRODUCT FAILS. *NM

NHTSA ID
10160987
Incident
Jun 26, 2006
Mileage
10,000 mi
Transmission
Filed Sep 27, 2005

CAR IS A KIA RIO CINCO, I HAVE EXPERIENCED WHAT SEEMS TO BE CLUTCH SLIPPAGE IN ALL GEARS. CAR WILL ONLY ACCELERATE ABOUT 10 MILES IN EACH GEAR, THEN BEGINS TO STALL AND THEN DECELERATE, UNLESS I MOVE IT TO THE NEXT GEAR. WHEN I REACH 5TH GEAR AT ABOUT 42 MILES PER HOUR, THE CAR WILL DRIVE OK UNTIL I REACH 50 AND THEN BEGAN TO DECELERATE, STABILIZING AT ABOUT 45 MILES PER HOUR. *JB

NHTSA ID
10137887
Incident
Sep 26, 2005
Mileage
9,298 mi
Steering
Filed Aug 16, 2005
Crash reported

DT: WHILE DRIVING ON THE HIGHWAY AT 55-60 MPH THE STEERING WENT OUT. THE CAR WAS MOVING ON ITS OWN ACCORD FROM ONE SIDE OF THE LANE TO THE OTHER, AND STEERING BECAME UNRESPONSIVE. PUMPING THE BRAKES MADE THE REACTION WORSE. THE VEHICLE WAS STRUCK ON THE PASSENGER'S SIDE , SLOWING THE CAR,AND STEERING ENGAGED AGAIN. PULLED THE CAR OVER TO THE LEFT SHOULDER OF THE HIGHWAY.*AK

NHTSA ID
10133037
Incident
Aug 14, 2005
Mileage
30,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_BOD055_R1

EXTERIOR LIGHTING; STRUCTURE

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

TSB-015

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

KIA MOTORS: INSTALLING AN ADDITIONAL GROUND CABLE TO THE BATTERY MAY CAUSE SENSOR PROBLEMS. *RM

KT-2008082201

EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TAIL LIGHTS; PARKING BRAKE:INDICATOR LIGHT

KIA: ALL MODELS. ARTICLE PROVIDES INFORMATION RELATING TO THE IMPROVED DURABILITY OF BULB LIFE FOR REAR COMBINATION BULB; REAR STOP LAMP/TAIL LAMP BULB UTILIZED ON MULTIPLE KIA MODELS. *PE

04132004

FUEL SYSTEM, GASOLINE

PENDING RECALL RELATING TO THE FUEL DISTRIBUTOR AND FUEL CONNECTOR ASSEMBLIES. KIA HAS EXPANDED THE RANGE OF AFFECTED VEHICLES. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kia Rio Cinco by model year
YearComplaintsRecallsInvestigationsIssue Index
2004Viewing121036.5
2003810
2002211049.1
2001010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.