2004 Kia Rio Owner Complaints

I bought this car used a little less than a week ago. There was a thumping noise under the hood so I took the car to the dealer twice for this issue. I looked under the hood tonight and found a bunch of pieces that are not bolted down and the battery is completely unsecured and can move around freely. It’s horribly unsafe because the battery being loose can affect the entire car and the parts that aren’t bolted in place are causing major issues with the AC and other systems.

NHTSA ID

11575004

Incident

Mar 1, 2024

MY WIFE GOT LOCKED IN HER CAR IN THE GARAGE AT HOME. THERE IS A SPRING ON THE DOOR LATCH THAT HOLDS UP A LEVER, THAT BROKE, CAUSING THE LEVER TO DROP AND JAM THE LOCK LEVER. WHEN SHE TRIED TO UNLOCK HER DOOR IT WOULD NOT RELEASE AND THE AUTO LOCK FUNCTION KEPT THE OTHER DOORS LOCKED TOO. WE WERE ABLE TO USE MY KEY TO QUICKLY UNLOCK AND OPEN THE PASSENGER SIDE DOOR AND GET OUT BY CRAWLING OVER THE CENTER CONSOLE. A SIMPLE GOOGLE SEARCH FOUND A FEW THOUSAND ENTRIES SHOWING THIS SAME ISSUE WITH OTHER KIA RIOS AND OPTIMAS WHERE PEOPLE ARE GETTING STUCK IN THEIR CARS.

NHTSA ID

11202631

Incident

Apr 17, 2019

Mileage

136,000 mi

TAKATA RECALL 2004 KIA RIO LOCKS IN CAR BROKEN UNABLE TO UNLOCK AND GET OUT THE CAR I DON'T KNOW IF THERE IS SOMETHING WRONG WITH THE LOCKING SYSTEM AND IT HAS BECOME A MAJOR PROBLEM

NHTSA ID

11183157

Incident

Feb 28, 2019

TL* THE CONTACT OWNS A 2004 KIA RIO. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS AND A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE WHEEL BEARING NEEDED TO REPLACED. THE WHEEL BEARING WAS REPLACED MULTIPLE TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10897541

Incident

Nov 4, 2013

TL* THE CONTACT OWNS A 2004 KIA RIO. WHILE DRIVING APPROXIMATELY 50 MPH, THE WHEEL BEARING AND THE HUB FROM BOTH REAR WHEELS DETACHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE REAR TIRE BEARINGS WERE PREVIOUSLY REPLACED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

NHTSA ID

10725617

Incident

Mar 7, 2012

Mileage

163,000 mi

TL* THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR FAILED TO OPEN WHEN USING THE KEY OR BY MANUALLY PULLING THE LOCK. THE CONTACT MENTIONED THAT IN ORDER TO ENTER THE VEHICLE SHE HAD TO DO SO THROUGH THE FRONT PASSENGERS DOOR. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000.

NHTSA ID

10609586

Incident

Jul 2, 2014

Mileage

84,000 mi

TL-THE CONTACT CT OWNS A 2004 KIA RIO. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER AND HEATING SYSTEM FAILED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE WINDSHIELD DEFROSTER AND HEAT BUTTON HAD TO BE HELD IN TO BE ABLE TO HAVE THE WINDSHIELD DEFROST AND HEAT SYSTEM OPERATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 87,050. LI

NHTSA ID

10565082

Incident

Feb 19, 2014

Mileage

87,050 mi

TL* THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT STATED THAT THE MANUAL DOOR LOCKS ON BOTH THE INTERIOR AND EXTERIOR FRONT DRIVER'S SIDE DOORS WOULD NOT RELEASE. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR AND EXIT IN THE SAME MANNER. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,599.

NHTSA ID

10485125

Incident

Nov 18, 2012

Mileage

21,599 mi

VEHICLE WAS PURCHASED USED APPROXIMATELY 2 YEARS AGO. ON THE APPROXIMATE INCIDENT DATE, THE CLUTCH PEDAL FAILED TO ACTUATE THE CLUTCH AFTER PRODUCING A LOUD NOISE. INSPECTION AT A REPAIR FACILITY REVEALED FAILURE IN SEVERAL CLUTCH COMPONENTS AND A METAL FATIGUE FAILURE IN THE CLUTCH AND BRAKE PEDAL SUPPORT BRACKET. I AM FILING THIS COMPLAINT ON BEHALF OF MY DAUGHTER FOR THE FAILED SUPPORT BRACKET, WHICH I HAVE IN MY POSSESSION.

NHTSA ID

10443859

Incident

Dec 18, 2011

Mileage

69,000 mi

THE CAR CAUGHT ON FIRE, KIA SAYS THEY SENT A NOTIFICATION TO THE ORIGINAL OWNER, YEARS AGO. WE FEEL THAT WE WERE ENTITLED TO A RECALL NOTICE BEFORE THE CAR BURNED DOWN. WE FEEL THIS IS NOT A SMALL RECALL, IT WAS A FIRE, A FIRE IS VERY DANGEROUS AND CAN BURN AND KILL PEOPLE. WE HAD 22 KIAS RIOS IN OUR FLEET AND NEVER RECEIVED RECALL NOTICES ON ANY OF THEM. KIA DID SEND NOTICES TO THE ORIGINAL OWNER HOWEVER THEY HAD THE INFORMATION AS TO WHICH CARS RECEIVED THE RECOMMENDED REPAIRS AND WHICH CARS NEVER CAME IN, THERE NEEDS TO BE SOME FOLLOW UP. *TR

NHTSA ID

10440268

Incident

Apr 27, 2011

Mileage

81,299 mi

OUR CAR CAUGHT ON FIRE. KIA SAYS THAT RECALL NOTICES WERE SENT OUT TO THE PREVIOUS OWNER TO TAKE THE CAR TO A KIA DEALER FOR REPAIRS. NOTICE WAS SENT OUT YEARS AGO (2002). KIA KNEW THAT THE REPAIRS WERE NEVER DONE BECAUSE NO DEALERSHIP HAD BILLED KIA FOR REPAIRS. FOR NINE (9) YEARS THIS CAR WAS ON THE ROAD WITHOUT A SAFETY RECALL BEING PERFORMED FOR FIRE. FOR NINE YEARS WE REGISTERED THIS CAR AND KIA MADE NO ATTEMPT TO FIND OUT WHO OWNS THE VEHICLE. KIA IS BEING VERY UNETHICAL BECAUSE THEY SAY THAT A NOTICE WAS SENT OUT (ONE NOTICE) AND NOW THEY HAVE DONE THEIR OBLIGATION. *TR

NHTSA ID

10421512

Incident

Apr 27, 2011

Mileage

81,299 mi

I WAS AT A STOP SIGN AND MY 2004 KIA RIO DIED , I PUSHED IT TO THE MECHANIC AND WAS TOLD THE TIMING BELT LOST ITS TEETH AND THERE IS NOW NO COMPRESSION IN 3 AND 4 , THE MILEAGE ON CAR IS 68040. I WAS TOLD BASICALLY THE ENGINE IS TOAST AND I WASN'T EVEN MOVING ,I WAS TOLD BY A COUPLE OF MECHANICS THAT THE BELT THAT KIA USED IS FAULTY . THE OWNERS MANUAL SAYS REPLACE 60,000 MILES BUT REPLACE IT 105,000 IN CALIFORNIA. HOW WOULD A BELT BE BAD IN 49 STATES EXCEPT CALIFORNIA. I FOUND ON AUTO MD .COM NHTSA ACTION #10015272 SERVICE BULLETIN # 289221 REPORT DATING JAN 1 2005 IMPROVED TIMING BELTS FOR 04 RIO AND OPTIMA . *TR

NHTSA ID

10369219

Incident

Nov 6, 2010

Mileage

68,040 mi

TL*THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE ENGINE COMPLETELY STALLED AND THE ENTIRE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE ENGINE WOULD RESTART AFTER WAITING FOR APPROXIMATELY ONE MINUTE. THE FAILURE OCCURRED ON SEVERAL DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO LOCATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

NHTSA ID

10360357

Incident

Nov 16, 2009

Mileage

78,000 mi

THE LEFT LOWER CONTROL ARM CAME LOOSE FROM THE CAR, PULLING THE CV AXLE OUT OF PLACE. THE LEFT LOWER CONTROL ARM WAS BOLTED BACK INTO PLACE AND THE CV AXLE SHAFT WAS REPAIRED. *TR

NHTSA ID

10354082

Incident

Sep 1, 2010

Mileage

109,318 mi

TL*THE CONTACT OWNS A 2004 KIA RIO. WHEN THE CONTACT APPROACHED A STOP LIGHT, THE VEHICLE BEGAN ACCELERATING AND A NOISE WAS PRESENT IN THE FRONT OF THE VEHICLE. THE TRANSMISSION WAS REPLACED ON THREE OCCASIONS WITHIN THE LAST 1000 MILES. THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 55700 AND THE FAILURE MILEAGE WAS 30000.

NHTSA ID

10281226

Incident

Jun 17, 2009

Mileage

30,000 mi

TL*THE CONTACT OWNS A 2004 KIA RIO. WHILE PULLING UP TO A PARKING LOT AT 20 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT ATTEMPTED TO RESTART THE ENGINE, BUT WAS UNSUCCESSFUL. SHE WAS NEAR A TIRE SHOP AT THE TIME AND THE MECHANIC STATED THAT THE TIMING BELT FAILED. SHE HAD THE VEHICLE TOWED TO AN AUTO REPAIR SHOP AND WAS INFORMED THAT THE TIMING BELT FAILED AND THE ENGINE VALVES NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED, BUT THE CONTACT BELIEVES THAT THE TIMING BELT SHOULD NOT HAVE FAILED WITHIN FIVE YEARS. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

NHTSA ID

10260541

Incident

Feb 21, 2009

Mileage

80,000 mi

I HAVE A 2004 KIA RIO. I HAD NO PROBLEMS WITH THIS VEHICLE TILL THE MONTH OF OCTOBER WHEN IT FAILED INSPECTION FOR EMISSIONS. I TOOK IT TO THE SHOP AND IT TOOK A WHILE BEFORE THEY FOUND OUT IT WAS A SENSOR. SO THEN I HAD THE CAR BACK FOR A WEEK AND MY HUSBAND WHO DRIVES THE CAR EVERYDAY WAS DRIVING HOME FROM WORK HEARD A LOUD NOISE AND THE CAR DIED. COME TO FIND OUT THE TIMING BELT WENT ON THE VEHICLE. WHICH COME TO FIND OUT YOU ARE SUPPOSE TO CHANGE THESE AT 60,000 ACCORDING TO THEIR BOOK. WHEN WE BOUGHT THE RIO WE ALSO BOUGHT A KIA SPECTRA. SO OF COURSE WE TOOK THE SPECTRA IN RIGHT AWAY TO GET A NEW BELT SO WE WOULDN'T HAVE 2 CARS DOWN. THAT COST 677.00. I HAD 78,000 ON THE SPECTRA AND THERE WAS 83,000 ON THE RIO. I INVESTIGATED THIS PROBLEM COME TO FIND OUT ALOT OF PEOPLE HAD THIS PROBLEM SO KIA KNOWS ABOUT IT. I THEN CHECKED THE TECHNICAL BULLETINS AND FOUND THAT IN JANUARY 0F 2005 THERE WAS A BULLETIN ITEM NUMBER 10015272. IT SAYS THEY IMPROVED THE TIMING BELTS FOR THE KIA RIO AND OPTIMA. WELL THEY DIDN'T IMPROVE IT FOR MY CAR. WHEN THE TIMING BELT WENT IT BLEW THE ENGINE. WE ARE SO MADE AND WHEN WE TOOK MY SPECTRA IN TO BE DONE AND TOLD THEM WHAT HAPPENED TO THE RIO THEY SAID THAT'S TO BAD. WE NOW HAVE OUR CAR AT ANOTHER GARAGE AND ARE TRYING TO GET KIA TO PAY FOR ANOTHER ENGINE. WHAT DO YOU THINK MY CHANCES ARE? I AM AT WORK NOW AND I DO NOT HAVE THE VIN NUMBER, IF YOU EMAIL ME THEN LATER TONIGHT I CAN FORWARD THE VIN NUMBER TO YOU. *TR

NHTSA ID

10249072

Incident

Nov 10, 2008

Mileage

83,000 mi

ON FRIDAY, 8/22/08, THE VEHICLE STALLED AFTER BEING DRIVEN FOR LESS THAN A QUARTER OF A MILE FROM MY HOME AND IN A 25 M.P.H. ZONE. ON MONDAY 8/25/08, I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. THERE I MET WITH THE SERVICE TECHNICIAN. THE SERVICE TECHNICIAN FELT THAT THE TIMING BELT MAY HAVE FAILED AND THAT THE EVENT WOULD LIKELY NOT BE COVERED UNDER MY WARRANTY BECAUSE, AS THE CUSTOMER, I SHOULD HAVE HAD THE TIMING BELT REPLACED AT 60,000 MILES. MY VEHICLE HAD 79,418 MILES AT THE TIME THE VEHICLE STALLED. MY 2004 KIA RIO HAS AN INTERFERENCE ENGINE AND NO ADEQUATE WARNING OF THE PROBABILITY OF A TIMING BELT FAILURE WAS EXPRESSED OR POSTED BY KIA. MY ENGINE HAS COMPLETELY FAILED BECAUSE THE TIMING BELT STRIPPED. IT WILL COST $1,200.00 TO $2,000.00 TO REPLACE THE MOTOR IN THIS AUTOMOBILE. *TR

NHTSA ID

10240850

Incident

Aug 22, 2008

Mileage

79,418 mi

TL*THE CONTACT OWNS A 2004 KIA RIO. WHILE DRIVING BETWEEN 50-55 MPH UPHILL, THE VEHICLE BEGAN WEAVING, VIBRATING, AND SHAKING. THE FAILURE RECURRED THE SAME DAY. THE DEALER CONFIRMED THAT THE LATERAL STABILIZER BAR FAILED. THE VEHICLE IS CURRENTLY AT THE DEALER, AWAITING THE PARTS TO ARRIVE. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 76,243.

NHTSA ID

10222564

Incident

Mar 26, 2008

Mileage

76,243 mi

THE CAR WAS IN AN ACCIDENT AND THE AIR BAGS NEVER DEPLOYED ON THE DRIVER SIDE OR THE PASSENGER SIDE. NOTHING WAS DONE TO FIX IT .THE CAR NOW HAS TO HAVE THE WHOLE FRONT END FIXED AND NEED TO HAVE THEM CHECKED TO SEE WHY THEY DIDN'T DEPLOY. *TR

NHTSA ID

10220143

Incident

Feb 29, 2008

Mileage

90,123 mi

TL*THE CONTACT OWNS A 2004 KIA RIO CINCO. WHILE DRIVING 30, 45, OR 55 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE DIAGNOSTIC SHOWED THAT NOTHING WAS WRONG. THE MANUFACTURE STATED THAT THE INVESTIGATION WAS CLOSED SINCE THE DEALER COULD FIND NO FAILURE WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 53,015. UPDATED 01-14-08. *KB THE ROTORS WERE RESURFACED AND THE DRUMS WERE ROTATED. UPDATED 12/12/07. *JB

NHTSA ID

10204856

Incident

Aug 18, 2007

Mileage

53,015 mi

TL*THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH WHILE DRIVING 25 MPH. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MAJOR INJURIES WHILE WEARING HIS SEAT BELT. A POLICE REPORT WAS FILED. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.

NHTSA ID

10194775

Incident

Dec 18, 2003

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON NORMAL ROAD CONDITIONS A LOST OF ENGINE POWER WAS NOTICED. THERE WERE NO ENGINE WARNING LIGHTS TO ALERT THE CONTACT OF AN ENGINE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT CERTIFIED MECHANIC WHO DETERMINED THE ENGINE BLEW OUT DUE TO THE PRESENCE OF COOLANT MIXED WITH THE ENGINE OIL AND RECOMMENDED ENGINE PEPLACEMENT. THE DEALERSHIP AND MANUFACTURER HAVE NOT BEEN CONTACTED. THE VEHICLE REMAINED INOPERABLE. THE CONTACT WAS CONCERN BECAUSE THE VEHICLE HAS BEEN UNDER REGULAR MAINTENACE SINCE THE PURCHASE DATE

NHTSA ID

10175941

Incident

Dec 10, 2006

Mileage

80,382 mi

DT*: THE CONTACT STATED THE VEHICLE CONTINUOUSLY STALLED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER SIX TIMES BUT THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATED 12/01/06. *JB

NHTSA ID

10172888

Incident

Apr 1, 2005

Mileage

19,000 mi

DT*: THE CONTACT STATED THE ENGINE'S TIMING BELT CHIPPED AND DENTED AN ENGINE PISTON. THE SERVICE DEALER DETERMINED THE ENGINE NEEDED TO BE REPLACED.

NHTSA ID

10172592

Incident

Oct 26, 2006

Mileage

67,000 mi