2004 Kia Rio Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Kia Rio, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine1224.0%
- Fuel system612.0%
- Electrical510.0%
- Suspension510.0%
- Brakes48.0%
- Driver assistance36.0%
- Transmission36.0%
- Airbags36.0%
- Visibility24.0%
- Interior & seats24.0%
- Other / unspecified24.0%
- Seat belts12.0%
- Powertrain (other)12.0%
- Body & structure12.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I WAS AT A STOP SIGN AND MY 2004 KIA RIO DIED , I PUSHED IT TO THE MECHANIC AND WAS TOLD THE TIMING BELT LOST ITS TEETH AND THERE IS NOW NO COMPRESSION IN 3 AND 4 , THE MILEAGE ON CAR IS 68040. I WAS TOLD BASICALLY THE ENGINE IS TOAST AND I WASN'T EVEN MOVING ,I WAS TOLD BY A COUPLE OF MECHANICS THAT THE BELT THAT KIA USED IS FAULTY . THE OWNERS MANUAL SAYS REPLACE 60,000 MILES BUT REPLACE IT 105,000 IN CALIFORNIA. HOW WOULD A BELT BE BAD IN 49 STATES EXCEPT CALIFORNIA. I FOUND ON AUTO MD .COM NHTSA ACTION #10015272 SERVICE BULLETIN # 289221 REPORT DATING JAN 1 2005 IMPROVED TIMING BELTS FOR 04 RIO AND OPTIMA . *TR
TL*THE CONTACT OWNS A 2004 KIA RIO. WHILE PULLING UP TO A PARKING LOT AT 20 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT ATTEMPTED TO RESTART THE ENGINE, BUT WAS UNSUCCESSFUL. SHE WAS NEAR A TIRE SHOP AT THE TIME AND THE MECHANIC STATED THAT THE TIMING BELT FAILED. SHE HAD THE VEHICLE TOWED TO AN AUTO REPAIR SHOP AND WAS INFORMED THAT THE TIMING BELT FAILED AND THE ENGINE VALVES NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED, BUT THE CONTACT BELIEVES THAT THE TIMING BELT SHOULD NOT HAVE FAILED WITHIN FIVE YEARS. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THE CAR CAUGHT ON FIRE, KIA SAYS THEY SENT A NOTIFICATION TO THE ORIGINAL OWNER, YEARS AGO. WE FEEL THAT WE WERE ENTITLED TO A RECALL NOTICE BEFORE THE CAR BURNED DOWN. WE FEEL THIS IS NOT A SMALL RECALL, IT WAS A FIRE, A FIRE IS VERY DANGEROUS AND CAN BURN AND KILL PEOPLE. WE HAD 22 KIAS RIOS IN OUR FLEET AND NEVER RECEIVED RECALL NOTICES ON ANY OF THEM. KIA DID SEND NOTICES TO THE ORIGINAL OWNER HOWEVER THEY HAD THE INFORMATION AS TO WHICH CARS RECEIVED THE RECOMMENDED REPAIRS AND WHICH CARS NEVER CAME IN, THERE NEEDS TO BE SOME FOLLOW UP. *TR
OUR CAR CAUGHT ON FIRE. KIA SAYS THAT RECALL NOTICES WERE SENT OUT TO THE PREVIOUS OWNER TO TAKE THE CAR TO A KIA DEALER FOR REPAIRS. NOTICE WAS SENT OUT YEARS AGO (2002). KIA KNEW THAT THE REPAIRS WERE NEVER DONE BECAUSE NO DEALERSHIP HAD BILLED KIA FOR REPAIRS. FOR NINE (9) YEARS THIS CAR WAS ON THE ROAD WITHOUT A SAFETY RECALL BEING PERFORMED FOR FIRE. FOR NINE YEARS WE REGISTERED THIS CAR AND KIA MADE NO ATTEMPT TO FIND OUT WHO OWNS THE VEHICLE. KIA IS BEING VERY UNETHICAL BECAUSE THEY SAY THAT A NOTICE WAS SENT OUT (ONE NOTICE) AND NOW THEY HAVE DONE THEIR OBLIGATION. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I bought this car used a little less than a week ago. There was a thumping noise under the hood so I took the car to the dealer twice for this issue. I looked under the hood tonight and found a bunch of pieces that are not bolted down and the battery is completely unsecured and can move around freely. It’s horribly unsafe because the battery being loose can affect the entire car and the parts that aren’t bolted in place are causing major issues with the AC and other systems.
TL*THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE ENGINE COMPLETELY STALLED AND THE ENTIRE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE ENGINE WOULD RESTART AFTER WAITING FOR APPROXIMATELY ONE MINUTE. THE FAILURE OCCURRED ON SEVERAL DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO LOCATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 KIA RIO. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS AND A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE WHEEL BEARING NEEDED TO REPLACED. THE WHEEL BEARING WAS REPLACED MULTIPLE TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
THE LEFT LOWER CONTROL ARM CAME LOOSE FROM THE CAR, PULLING THE CV AXLE OUT OF PLACE. THE LEFT LOWER CONTROL ARM WAS BOLTED BACK INTO PLACE AND THE CV AXLE SHAFT WAS REPAIRED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 KIA RIO CINCO. WHILE DRIVING 30, 45, OR 55 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE DIAGNOSTIC SHOWED THAT NOTHING WAS WRONG. THE MANUFACTURE STATED THAT THE INVESTIGATION WAS CLOSED SINCE THE DEALER COULD FIND NO FAILURE WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 53,015. UPDATED 01-14-08. *KB THE ROTORS WERE RESURFACED AND THE DRUMS WERE ROTATED. UPDATED 12/12/07. *JB
DT*: THE CONTACT STATED THE VEHICLE'S FRONT END MADE A LOUD CLANKING NOISE AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED UPON EXAMINATION THAT BOTH ROTORS NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE ROTORS. THEN, THE VEHICLE HAD PROBLEMS WITH THE REAR END, AND WAS TAKEN TO A LOCAL DEALER WHO DETERMINED THAT THE AXLE BEARING WAS BAD AND THAT THE REAR WHEELS WERE BENT. THE DEALER PROVIDED THE VEHICLE WITH PROPER MAINTENANCE AND BRAKE SERVICE AND REPAIRED THE FUEL PUMP. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR FURTHER EXAMINATION OF ONGOING PROBLEMS. NO FURTHER REPAIRS WERE MADE. UPDATED 03/19/07. *JB THE FUEL PUMP WAS REPALCED. UPDATED 09/25/07 *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
MY 2004 KIA RIO STARTED TO STALL AT STOP SIGNS AND LIGHTS @ 24,000 I AM ALSO EXPERIENCING ERRATIC TACHOMETER READINGS (UP AND DOWN) AND I HAVE HAD A CONTINUED ROUGH IDLE. I HAVE BROUGHT THE CAR TO MY DEALER ON MORE THAN 6 OCCASIONS AND AT THAT POINT THEY ONLY RETURNED THE COMPUTER CHIP AND TOLD ME THERE SEEMS TO BE NOTHING WRONG WITH MY CAR. AFTER HIRING A LAWYER AND CONSTANT PRESSURE FROM THEM TO FIX THE CAR, THEY ORDERED A THROTTLE ARM AND AGREED TO TRY IT OUT. ON JUNE 23, 2006 BEFORE THEY PUT THE THROTTLE ITEM IN, I STALLED @ 30 MPH MAKING A TURN ONTO TO A STREET FROM A INTERSECTION. A CAR COMING THE OTHER WAY AND STOPPED INCHES SHORT OF HITTING ME ON MY DRIVERS SIDE DOOR. AT THIS POINT EVEN WITH THE NEW PART PLACED IN MY CAR, I DO NOT FEEL SAFE DRIVING THIS CAR SINCE THEY SAID THERE IS NO WAY TO GUARANTEE THE PROBLEM WILL BE FIXED. *NM
DT*: THE CONTACT STATED THE ACCELERATOR PEDAL STUCK. THE PROBLEM OCCURRED MULTIPLE TIMES WHILE THE ACCELERATOR WAS PRESSED DOWN FOR A DISTANCE. THE LEVER THAT IS ATTACHED TO THE HOUSING BLOCK WAS MANUALLY PUSHED BACK. THE VEHICLE WAS INSPECTED BY A DEALERSHIP WHICH DETERMINED THE HOUSING UNIT NEEDED TO BE REPLACED. THE PARTS FOR REPLACEMENT WERE NOT AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 KIA RIO. WHEN THE CONTACT APPROACHED A STOP LIGHT, THE VEHICLE BEGAN ACCELERATING AND A NOISE WAS PRESENT IN THE FRONT OF THE VEHICLE. THE TRANSMISSION WAS REPLACED ON THREE OCCASIONS WITHIN THE LAST 1000 MILES. THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 55700 AND THE FAILURE MILEAGE WAS 30000.
ON FRIDAY, 8/22/08, THE VEHICLE STALLED AFTER BEING DRIVEN FOR LESS THAN A QUARTER OF A MILE FROM MY HOME AND IN A 25 M.P.H. ZONE. ON MONDAY 8/25/08, I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. THERE I MET WITH THE SERVICE TECHNICIAN. THE SERVICE TECHNICIAN FELT THAT THE TIMING BELT MAY HAVE FAILED AND THAT THE EVENT WOULD LIKELY NOT BE COVERED UNDER MY WARRANTY BECAUSE, AS THE CUSTOMER, I SHOULD HAVE HAD THE TIMING BELT REPLACED AT 60,000 MILES. MY VEHICLE HAD 79,418 MILES AT THE TIME THE VEHICLE STALLED. MY 2004 KIA RIO HAS AN INTERFERENCE ENGINE AND NO ADEQUATE WARNING OF THE PROBABILITY OF A TIMING BELT FAILURE WAS EXPRESSED OR POSTED BY KIA. MY ENGINE HAS COMPLETELY FAILED BECAUSE THE TIMING BELT STRIPPED. IT WILL COST $1,200.00 TO $2,000.00 TO REPLACE THE MOTOR IN THIS AUTOMOBILE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
THE CAR WAS IN AN ACCIDENT AND THE AIR BAGS NEVER DEPLOYED ON THE DRIVER SIDE OR THE PASSENGER SIDE. NOTHING WAS DONE TO FIX IT .THE CAR NOW HAS TO HAVE THE WHOLE FRONT END FIXED AND NEED TO HAVE THEM CHECKED TO SEE WHY THEY DIDN'T DEPLOY. *TR
TL*THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH WHILE DRIVING 25 MPH. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MAJOR INJURIES WHILE WEARING HIS SEAT BELT. A POLICE REPORT WAS FILED. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL-THE CONTACT CT OWNS A 2004 KIA RIO. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER AND HEATING SYSTEM FAILED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE WINDSHIELD DEFROSTER AND HEAT BUTTON HAD TO BE HELD IN TO BE ABLE TO HAVE THE WINDSHIELD DEFROST AND HEAT SYSTEM OPERATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 87,050. LI
DT*: THE CONTACT STATED THE WINDSHIELD WIPERS FAILED. THE RETAINING NUT ON THE WINDSHIELD WIPER ARM LOOSENS, CAUSING THE WINDSHIELD WIPERS NOT TO FUNCTION. THE DEALERSHIP INSPECTED AND TIGHTENED THE RETAINING NUT, BUT THE PROBLEM STILL EXISTS. THE MANUFACTURER HAS BEEN ALERTED HOWEVER, NO OTHER REPAIRS HAVE BEEN MADE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR FAILED TO OPEN WHEN USING THE KEY OR BY MANUALLY PULLING THE LOCK. THE CONTACT MENTIONED THAT IN ORDER TO ENTER THE VEHICLE SHE HAD TO DO SO THROUGH THE FRONT PASSENGERS DOOR. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2004 KIA RIO. THE CONTACT STATED THAT THE MANUAL DOOR LOCKS ON BOTH THE INTERIOR AND EXTERIOR FRONT DRIVER'S SIDE DOORS WOULD NOT RELEASE. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR AND EXIT IN THE SAME MANNER. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,599.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 KIA RIO. WHILE DRIVING APPROXIMATELY 50 MPH, THE WHEEL BEARING AND THE HUB FROM BOTH REAR WHEELS DETACHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE REAR TIRE BEARINGS WERE PREVIOUSLY REPLACED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.
DT*: THE CONTACT STATED THE VEHICLE'S FRONT END MADE A LOUD CLANKING NOISE AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED UPON EXAMINATION THAT BOTH ROTORS NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE ROTORS. THEN, THE VEHICLE HAD PROBLEMS WITH THE REAR END, AND WAS TAKEN TO A LOCAL DEALER WHO DETERMINED THAT THE AXLE BEARING WAS BAD AND THAT THE REAR WHEELS WERE BENT. THE DEALER PROVIDED THE VEHICLE WITH PROPER MAINTENANCE AND BRAKE SERVICE AND REPAIRED THE FUEL PUMP. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR FURTHER EXAMINATION OF ONGOING PROBLEMS. NO FURTHER REPAIRS WERE MADE. UPDATED 03/19/07. *JB THE FUEL PUMP WAS REPALCED. UPDATED 09/25/07 *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DURING A FRONTAL-IMPACT ACCIDENT, THE DRIVER AIRBAG FAILED TO DEPLOY UNTIL AFTER I HIT THE STEERING WHEEL. I THEN SAW THE PASSENGER AIRBAG DEPLOY. NEITHER THE SEAT BELT NOR THE AIRBAG STOPPED ME FROM HITTING THE STEERING WHEEL CAUSING CHEST WALL CONTUSIONS AND MUSCLE STRAINS IN CHEST AND BACK. I'M STILL OUT OF WORK DUE TO THE INJURIES. THE CAR WAS TOTALED.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
VEHICLE WAS PURCHASED USED APPROXIMATELY 2 YEARS AGO. ON THE APPROXIMATE INCIDENT DATE, THE CLUTCH PEDAL FAILED TO ACTUATE THE CLUTCH AFTER PRODUCING A LOUD NOISE. INSPECTION AT A REPAIR FACILITY REVEALED FAILURE IN SEVERAL CLUTCH COMPONENTS AND A METAL FATIGUE FAILURE IN THE CLUTCH AND BRAKE PEDAL SUPPORT BRACKET. I AM FILING THIS COMPLAINT ON BEHALF OF MY DAUGHTER FOR THE FAILED SUPPORT BRACKET, WHICH I HAVE IN MY POSSESSION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
DT*: THE CONTACT STATED THAT SINCE THE VEHICLE WAS PURCHASED ON JANUARY 19TH 2005, IT HAS BEEN EXPERIENCING PROBLEMS WITH THE CARBURETOR AND A BAD ODOR THAT COMES FROM THE ENGINE. THE VEHICLE WAS ALSO SOLD TO THE CONTACT WITHOUT NOTIFICATION OF RECALL DEFECT TO THE CARBURETOR. THE VEHICLE WAS TAKEN TO THE DEALERS TO HAVE A PART REPLACED TO REMEDY PROBLEMS WITH THE CARBURETOR BUT VEHICLE CONSISTENTLY EXPERIENCES THE SAME PROBLEMS. THE VEHICLE WAS TAKEN BACK ON TEN OTHER OCCASIONS FOR SERVICES RELATED TO THE PROBLEM. THE VEHICLE WAS THAN TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE PROBLEM WAS RELATED TO FUEL INJECTION SYSTEM. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A REFERRAL TO ANOTHER DEALERS FOR SERVICE. THE VEHICLE HAS BEEN TAKEN TO THE RECOMMENDED DEALER FOR SERVICE. THE ENGINE LIGHT ILLUMINATED, HOWEVER THE DEALER REFUSED TO ADDRESS THE PROBLEM. THE VEHICLE WAS PULLING TO THE RIGHT, AN ALIGNMENT WAS PERFORMED. THE CONSUMER HEARD A WIND NOISE WHILE DRIVING. THE BRAKES WERE MAKING A LOUD NOISE. UPDATED 08/01/06. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .