RoadVitals

2026 Kia Sorento PHEV

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jan 26, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2026 Kia Sorento PHEV. 1 safety recall has been issued covering this model year; and 11 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V046000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Jan 26, 2026
42,677 units potentially affected
The defect: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
The risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
The remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Kia America, Inc.Manufacturer number SC361View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

WTY043_TSB

STRUCTURE:BODY

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR RH DOOR CURTAIN INSPECTION / REPLACEMENT (WTY043) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY043) inspect and, if necessary replace the rear RH door curtain on certain 2023 - 2026MY Sorento Hybrid (MQ4 HEV) SX Prestige vehicles produced from June 27, 2022 through December 05, 2025 and certain 2023 – 2026MY Sorento Plug-In Hybrid (MQ4 PHEV) SX-Prestige vehicles produced from June 27, 2022 through November 22, 2025. The affected vehicle’s rear RH door curtain may not return to the fully retracted position. Under this program, the New Vehicle Warranty coverage for this condition is extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

TSB_ELE422

ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

WTY043_OWNR

STRUCTURE:BODY

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY043) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the rear right-hand (RH) door curtain in certain 2023-2026 MY Sorento Hybrid (HEV) SX-Prestige and Sorento Plug-in Hybrid (PHEV) SX-Prestige vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

WTY043_REIMB

STRUCTURE:BODY

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY043) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.

WTY043_DPSM

STRUCTURE:BODY

WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY043) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the rear right-hand (RH) door curtain in certain 2023-2026 MY Sorento Hybrid (HEV) SX-Prestige vehicles manufactured from June 27, 2022 through December 5, 2025 and certain 2023-2026 MY Sorento Plug-in Hybrid (PHEV) SX-Prestige vehicles, manufactured from June 27, 2022 through November 22, 2025.

WTY043_DP

STRUCTURE:BODY

WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY043) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the rear right-hand (RH) door curtain in certain 2023-2026 MY Sorento Hybrid (HEV) SX-Prestige vehicles manufactured from June 27, 2022 through December 5, 2025 and certain 2023-2026 MY Sorento Plug-in Hybrid (PHEV) SX-Prestige vehicles, manufactured from June 27, 2022 through November 22, 2025.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kia Sorento PHEV by model year
YearComplaintsRecallsInvestigationsIssue Index
2026Viewing010—
2025830—
2024200—
2023820—
2022215255.1
2021000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.