Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2007 Kia Sorento submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 218,000. **TR *TR
THE RIGHT REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. I HAVE MADE EVERY ATTEMPT TO OPEN THE DOOR SHORT OF CUTTING THE INTERIOR PANEL. THIS IS A MAJOR SAFETY ISSUE NOT MENTION A MAJOR INCONVENIENCE. WHILE RESEARCHING THIS ISSUE ON THE INTERNET I FOUND THAT THIS LOCKING DOOR ISSUE SEEMS TO BE A SERIOUS PROBLEM WITH MANY OWNERS AND SEVERAL KIA MODELS COVERING YEARS FROM 2004 TO 2011. THERE WERE THIRD PARTY REPORTS OF A CLASS ACTION LAWSUIT. THE ISSUE WITH MY VEHICLE OCCURRED AFTER RETURNING TO OUR VEHICLE AFTER SHOPPING AT LOWE'S. THE DOOR WORKED WHEN WE ARRIVED AT THE STORE. WE HAD OPENED THE DOOR TO RETRIEVE AN ITEM TO RETURN TO THE STORE. I WOULD ALSO LIKE TO NOTE THAT I HAVE HAD TO HAVE THE DRIVERS DOOR AND FRONT PASSENGER DOOR LATCHES REPAIRED FOR A SIMILAR PROBLEM WHERE THEY WOULD NOT OPEN FROM THE OUTSIDE DUE TO A PLASTIC PART BREAKING. IT HAPPENED A THIRD TIME ON THE DRIVERS DOOR A COUPLE OF YEARS AGO AND I FIXED IT WITH MY OWN, STRONGER HOME MADE PARTS. I HAVE A 1972 CHEVELLE AND A 1967 CAMARO AND THOSE, ORIGINAL, DOOR LATCHES WORK FLAWLESSLY. THERE IS NO EXCUSE FOR THIS!
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR WAS JAMMED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
EACH DOOR HANDLE IS POPPING AND I'M UNABLE TO OPEN DOORS FROM THE OUTSIDE. THE REAR PASSENGER DOOR HAS STOPPED WORKING AND AT THE TIME THE CHILD LOCK WAS ON AND I CAN NO LONGER USE THAT DOOR AT ALL. THE SEATBELT ON THE REAR DRIVER'S SIDE WILL NOT BUCKLE INTO THE SOCKET AND MY CHILD HAS TO WRAP THE BELT AROUND HIM WHEN HE RIDES IN THE BACK. SHOULD AN ACCIDENT OCCUR, NOT ONLY WILL HE NOT BE FULLY COVERED BY HIS SAFETY SEAT, BUT IF WE SHOULD HAVE TO ESCAPE SUDDENLY, NEITHER OF US CAN JUST OPEN OUR DOORS AND GET OUT! THIS IS AN ONGOING ISSUE AND IT'S QUITE EXPENSIVE TO GET FIXED AT THE DEALER. ALSO, JUST RECENTLY WHILE DRIVING THE GEAR SHAFT POPPED OUT OF PLACE AND MY FATHER TAPED IT BACK ON SO THAT I'M ABLE TO GET BACK AND FORTH TO WORK AND SCHOOL.
WHEN TRYING TO OPEN THE DRIVERS DOOR, THERE WAS A LOUD POP AND THE DOOR WAS UNABLE TO BE OPENED FROM THE OUTSIDE. THIS IS A MAJOR ISSUE IN THE EVENT OF AN EMERGENCY OR AN ACCIDENT. I'VE GONE TO THE KIA DEALER AND THEY ARE QUOTING AN OUTRAGEOUS AMOUNT JUST TO TAKE A LOOK AT THE ISSUE. THIS IS INCONVENIENT WHILE I TRAVEL TO AND FROM WORK, AS I HAVE TO CLIMB THROUGH THE PASSENGER SIDE IN ORDER TO GET IN THE CAR! THE PROBLEM INITIALLY BEGAN DECEMBER OF 2014, AND MY FATHER HAD TO LEAVE A STICK OR A WIRED HANGER ON THE FLOOR BOARDS SO THAT WHEN ENTERING THE VEHICLE I WOULD LEAN IN THROUGH EITHER THE PASSENGER OR REAR DRIVERS DOOR TO OPEN THE DRIVER DOOR. ON 8/4/15, THE DOOR HAS STOPPED WORKING COMPLETELY. THIS IS OBVIOUSLY A MANUFACTURING ISSUE AS THE SAME THING HAS HAPPENED TO THE REAR PASSENGER DOOR AS WELL. I HAVEN'T FOUND AN INDEPENDENT REPAIR PERSON THAT CAN ACTUALLY FIX THIS ISSUE AND IT'S SOMETHING THAT NEEDS ATTENTION ASAP!
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT BOTH REAR EXTERIOR DOOR HANDLES FRACTURED. IN ADDITION, THE FRONT EXTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. WHEN THE FAILURE OCCURRED, THE CONTACT ENTERED THE VEHICLE FROM THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THREE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,469.
MY DAUGHTER WAS ON HER WAY TO WORK,SHE WAS COMING TO A STOP AT THE END OF THE ROAD AND HAD NO BRAKES AND SHE CONTINUED ON ACROSS THE ROAD WENT UP THE BANK ACROSS THE ROAD AND WHEN SHE REACHED THE TOP IT BEGAN SLIDING DOWN AND ENDED UP LAYING ON THE PASSENGER SIDE. THANKFULLY SHE WAS NOT HURT TO BAD. I HAVE HAD THE CAR CHECKED OUT,REPLACED THE WINDSHIELD AND PASSENGER DOOR WINDOW AND MIRROR. THE MECHANIC REPLACED THE MASTER CYLINDER,AND STILL HAD NO BREAKS,COME TO FIND OUT AFTER CALLING KIA THEY SAID IT WAS THE (HECU) UNIT.THEY ARE SAYING IT WILL COST AROUND 1500.00 TO REPLACE THIS.I HAVE NEVER HEARD OF NOTHING MORE RIDICULOUS. THE CAR IS STILL DRIVABLE. THE PASSENGER SIDE DOORS ARE BENT-UP SOME,BUT THEY OPEN AND CLOSE JUST FINE DON'T LOOK GOOD BUT ITS STILL DRIVABLE. I THINK KIA SHOULD REPLACE THIS (HECU) BECAUSE ITS A FACTORY DEFECT. *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHEN TRYING TO OPEN THE DRIVER'S SIDE REAR PASSENGER DOOR, THE HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY THREE MONTHS LATER, THE OTHER THREE DOOR HANDLES FAILED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000. *TR
HAVE A 2007 NEW SEDONA FROM KIA. IT COMES WITH A KEY REMOTE THAT CLOSES THE TWO BACK PASSENGER DOORS. THESE SLIDING DOORS DO NOT STOP UNTIL IT DETECTS A STRONG RESISTANCE AGAINST IT WHICH MAKES IT VERY UNSAFE FOR CHILDREN. MY CHILD GOT HER ARM CAUGHT IN THE DOOR FOR A BRIEF SECOND LEAVING A NICE BRUISE. LUCKILY SHE PULLED HER ARM OUT BEFORE IT CLOSED ALL THE WAY. WHEN I CALLED SMITHTOWN KIA IN NY, THEY TOLD ME THAT THEY DO NOT HAVE SENSORS AND IT WILL STOP WHEN THERE IS ENOUGH RESISTANCE AGAINST IT. THIS IS UNACCEPTABLE AND A HUGE SAFETY PROBLEM. IMAGINE IF A CHILD DOES NOT GET THEIR ARM CAUGHT, BUT THEIR HEAD? PLEASE ADVISE ON WHAT CAN BE DONE WITH THIS. THANKS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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