2014 Kia Sorento Interior & seats Problems

The contact owns a 2014 Kia Sorento. The contact stated that the doors failed to lock securely. There were no warning lights illuminated. The vehicle was taken to the dealer where the remedy for the antitheft recall issued by the manufacturer was performed. The dealer stated that the remedy would resolve the cause of the failure however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The failure mileage was 100,000.

NHTSA ID

11592779

Incident

Jun 6, 2020

Mileage

100,000 mi

Well my boyfriend and I where getting the car straightened up swept out wiped down and cleaned up and drove it from one part of our yard to the other and we had to finish what we where doing before that so and hour or so later when my. Boy friend went to go finish the car he realized there was smoke coming from the driver's side and opened the front door and the whole front driver seat was on fire so we got it put out and then we realized we needed to get the car as far away from the house as we could as soon as we got the fire out so I found a lid to it on I had to push a release button under the shifter to move it outta park and stear it away from any other houses or objects so we did that and then the lights for the heated seats on the driver's side came on again without the key that I know of being in it or nothen and it just being on fire so we u plugged to battery and called kia and a town truck

NHTSA ID

11536733

Incident

Jul 10, 2023

Mileage

153,332 mi

Constant issue with the 3 doors staying locked. Must manually push on the plastic mechanism to unlock the door from the inside. Using the inside door knob will not unlock the doors which is a major safety hazard. I have taken it to the dealer 3 times and they can not duplicate the issue. It started out happening intermittingly, but now it is constant. The only door that works is the driver side. I took it to a local repair shop and he said it "could" be every door needs a new actuator. Very expensive repair. This should be a recall item ASAP. Low quality product failure. There are no warning lights.

NHTSA ID

11503593

Incident

Dec 7, 2021

Headlights continually need replacing. We must replace headlights every few months. We have tried several brands of lights and regardless they go out. We have had all the lights go out at once while driving at night. Cruise control no longer works. I had the clock spring replaced but this did not fix the cruise. Seat warmer Driver side seat warmer no longer engages. When the button is pressed, the indicator light flashes as if it will come on but never does.

NHTSA ID

11500444

Incident

Jan 6, 2023

I'VE ONLY HAD MY 2014 KIA SORENTO FOR A YEAR, FROM 2020-2021. I'VE NOTICED THESE PROBLEMS IN THE BEGINNING AND ASSUMED THEY WOULD WORK ITSELF OUT BECAUSE THE DEALER MENTIONED THAT THE CONDITIONS WERE MINOR BUT THEY ONLY PROGRESSED. I'M PUTTING OIL IN THIS VEHICLE EVERY THREE TO FOUR DAYS BECAUSE THE OIL STICK IS CLEAN ( INDICATING NO OIL). THE ENGINE LIGHT HAS ALWAYS BEEN ON. I'VE TAKEN IT TO SEVERAL MECHANICS, INCLUDING THE MECHANIC THAT WORKS DIRECTLY WITH THE DEALERSHIP IN WHICH I PURCHASED THIS VEHICLE. THE ENGINE LIGHT WILL COME BACK AND WHENEVER IT STARTED TO BLINK IT WOULD CAUSE MY VEHICLE TO JERK EXCESSIVELY AND FORCEFULLY WHILE DRIVING ON THE INTERSTATE AND MAIN HIGHWAYS EACH TIME CAUSING THE SPEED TO DECREASE . SAME THING WITH THE AIRBAG INDICATOR LIGHT, IT'S ALWAYS BEEN ON AND I WAS TOLD TO IGNORE IT. AND THE DRIVER SEAT DOES NOT MOVE, I WAS TOLD A SIMPLE SMALL GREEN FUSE (30) WOULD FIX THAT AND I PURCHASED SEVERAL AND EACH TIME THE MECHANIC WOULD INSERT ONE OF THE FUSES, YOU COULD HEAR A POP. I WAS TOLD NOT TO TOUCH IT OR IT COULD START A FIRE (THE FUSE BOX AREA). AS OF TODAY (APRIL 20, 2021) MY 2014 KIA SORENTO STILL HAVE THESE DANGEROUS ISSUES. VERY DANGEROUS AND SOMETHING IS DEFINITELY NOT RIGHT UNDER THE HOOD.

NHTSA ID

11412964

Incident

Apr 1, 2020

Mileage

149,000 mi

THE SKIRTING AROUND MY SEAT HAS BEEN BROKEN SINCE ABOUT 2015. THIS WAS NOT COVERED BY THE WARRANTY ACCORDING TO THE DEALERSHIP. NOW THE SEAT IS NOT ADJUSTING CORRECTLY CAUSING IT TO BE HARD TO REACH THE PEDALS SOMETIMES.

NHTSA ID

11374649

Incident

Nov 1, 2015

2014 KIA SORENTO. CONSUMER WRITES IN REGARDS TO DEFECTIVE DOOR HANDLES. CONSUMER STATES THAT DOOR HANDLES WILL NOT OPEN. *LD THE CONSUMER STATED THE REAR PASSENGER DOOR HANDLE WILL NOT OPEN ON THE INSIDE NOR OUTSIDE. *JS

NHTSA ID

11366090

Incident

Oct 29, 2020

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE KEY FOB AND AUTOMATIC LOCKS FAILED TO LOCK THE DOORS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WILSON AUTO GROUP (4202 LAKELAND DR, JACKSON, MS 39232, (601) 914-4200) WHERE THE KEYFOB BATTERY WAS REPLACED. THE SYSTEM WAS RESET AND DIAGNOSED THAT THE MOTHERBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.

NHTSA ID

11350064

Incident

Jun 15, 2020

Mileage

126,000 mi

MOTOR WENT OUT ON THE HEATING UNIT IN THE PASSENGER SEAT. *TR

NHTSA ID

11330796

Incident

Jun 5, 2017

ON REGULAR TERRAIN THE DRIVERS SEAT BECAME NOTICEABLY LOOSE, AND UPON GOING OVER A SPEED BUMP AND SLIGHTLY ROUGHER TERRAIN, THE SEAT IS UNSTABLE AND MOVES OUT OF PLACE. A FEW DAYS LATER THE SENSOR LIGHT APPEARED ON THE DASHBOARD FOR THE AIRBAGS. UNCERTAIN WITH HOW IT HAPPENED, IT IS A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED ACCORDINGLY.

NHTSA ID

11268879

Incident

Oct 2, 2019

Mileage

186,243 mi

GOT IN MY CAR AND THE DRIVER SEAT BROKE. IT SITS SIDEWAYS AND CAN'T ADJUST SEAT. THEN I STARTED MY VEHICLE AND THE AIRBAG LIGHT IS ON AND HASN'T WENT OFF.

NHTSA ID

11240270

Incident

Oct 27, 2018

Mileage

103,000 mi

CONTROLS ON STEERING WHEEL FOR RADIO, AND SPEED CONTROL AND HANDS FREE PHONE FEATURES STOPPED WORKING CORRECTLY YOU PRESS THE PHONE BUTTON AND VOLUME GOES UP OR DOWN HIT MUTE AND VOICE COMMAND GOES ON DIALS NUMBERS AT RANDOM STARTLING YOU GIVES STRANGE BURNING SMELL FROM STEERING WHEEL . THE POWER SEAT BUTTON ON DRIVERS SIDE WORK ON AND OFF HAS BEEN BOUGHT TO DEALER FOR PROBLEMS AND THE SAY THE FIXES WIRES FOR SEAT CONTROLS TWICE BUT STILL HAVE PROBLEMS. WHEN TURNING WHEEL LEFT OR RIGHT HAS WEIRD SOUND LIKE TIRES ARE RUBBING OR SKIDDING ON LOOSE ROCKS THOUGHT IT WAS TIRES BOUGHT NEW ONES BUT STILL HAPPENING DEALER DON'T KNOW WHAT IT IS.

NHTSA ID

11141138

Incident

Jun 13, 2018

Mileage

70,000 mi

THIS A SERIOUS SAFETY ISSUE. PLEASE TAKE THIS SERIOUSLY BEFORE SOMEONE BURNS ALIVE.THE THIRD ROW SEAT IS A DEATHTRAP. IT IS IMMPOSSIBLE TO EXIT THE THIRD ROW SEAT WHEN THE SECOND ROW SEAT IS OCCUPIED. IN CASE OF AN ACCODENT OR EMERGENCY THE PEOPLE IN THE THIRD ROW CANNOT EXIT THE VEHICLE- THEY ARE TRAPPED. IT WOULD ALSO BE ALMOST IMPOSSIBLE FOR EMERGENCY PERSONNEL TO RESCUE THEM IF THE 2ND ROW OCCUPANTS ARE INCOMPACITATED. IF THE VEHICLE HAPPENS TO CATCH FIRE THE THIRDROW OCVUPENTS WILL LIKELY PERISH UNABLE TO EXIT THE THIRD ROW. THIS COULD BE REMEDIED BY REPLACING THE 2ND ROW BENCH SEAT WITH TWO CAPTAINS CHAIRS WHICH WOULD ALLOW AN AISLE TO EXIT FROM THE THIRD ROW. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. PLEASE FOLLOW-UP WITH ME ON THIS MATTER.

NHTSA ID

11133354

Incident

Jul 3, 2014

Mileage

20 mi

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE SEAT BEGAN TO WOBBLE WHILE TURNING THE VEHICLE OR GOING OVER SPEED BUMPS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER SEAT FRAME FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

NHTSA ID

10947983

Incident

Jan 9, 2017

Mileage

64,000 mi

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED TO PROPERLY OPEN FROM INSIDE AND OUTSIDE OF THE VEHICLE. IN ADDITION, THE FRONT PASSENGER SIDE DOOR PANEL WAS LOOSELY CONNECTED AND THE REAR DOOR LATCHES FAILED TO PROPERLY FUNCTION INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

NHTSA ID

10897935

Incident

Aug 1, 2016

Mileage

27,000 mi

2014 KIA SORRENTO. CONSUMER WRITES IN REGARDS TO THE DRIVER SEAT, ACCELERATOR AND BRAKE PEDAL ISSUES. *SMD THE CONSUMER STATED THE VERY LARGE SEATS WERE A PROBLEM FOR HER, AS THEY WERE HARD TO ADJUST. THE DISTANCE BETWEEN THE DRIVER'S SEAT AND THE ACCELERATOR PEDAL, IN THE MOST FORWARD AND HIGHEST SEAT POSITION, WAS SO GREAT, SHE WAS ONLY ABLE TO ENGAGE THE PEDALS WITH HER TOES. THE CONSUMER STATED SHE COULD BARELY SEE THE HOOD AND COULDN'T SEE OR DISTANCE THE FRONT OF THE VEHICLE. THEREFORE, SHE WAS FORCED TO USE BOTH A MANUFACTURER'S VEHICLE SEAT CUSHION AND A THICK CHAIR CUSHION UNDERNEATH THAT, TO BE ABLE TO RAISE HER BODY UP AND CLOSER TO THE DASH. ALSO, THERE WAS AND CONTINUES TO BE A SUBTLE, CHIRPING, RHYTHMIC SOUND COMING FROM THE DRIVER'S SIDE FRONT TIRE OR WHEEL WELL. THE SERVICE TECHNICIAN STATED HE DID NOT HEAR A NOISE. THE TRACTION LIGHT ILLUMINATED. THE CONSUMER DISCOVERED THE TIRES HAD NO TRACTION, AS THEY DID NOT GRIP THE ROAD PROPERLY. SHE WAS INFORMED THE TIRES WERE INFERIOR, SO SHE WAS FORCED TO PURCHASE 4 NEW WINTER TIRES AT A COST OF $ 657.18. *JB UPDATED 04/21/14. *JB

NHTSA ID

10577695

Incident

Apr 1, 2014