RoadVitals

2014 Kia Sorento Other / unspecified Problems

Owner-reported complaints naming the other system, filed with NHTSA

Data refreshed

Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jan 16, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 982 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2014 Kia Sorento submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming other

Shown in the owner’s own words, exactly as filed

ElectricalOther / unspecifiedSteering
Filed Jan 16, 2024

The component that malfunctioned was the dashboard. The dashboard began flashing and caused the wheels on the KIA Sorento to lock while on the highway. The car also had a burn smell. The car was turned off and then I was able to drive normally. A couple of weeks later the Malfunction Indicator Light has turned of intermittently. The electrical issues are causing the cars blind spot warning system to not work properly and as well as seats to stop moving in the car. I have reached out to KIA Customer care line so that they could tow the vehicle once the MIL came on and they said they I would have to pay out of pocket since the recall is in the "interim" phase. I called Southern KIA in Chesapeake, VA and they stated the car would have to be evaluated but that they do not have appointments any time soon.

NHTSA ID
11565772
Incident
Jan 15, 2024
Other / unspecified
Filed Jun 22, 2023
Fire reported

On January 8, 2023, my 2014 Kia Sorento burnt up. I was driving down the street when I could see smoke and smell something burning. I stopped the car and got out just in time. It exploded and totally burnt. I have a video but it will not upload.

NHTSA ID
11528365
Incident
Jan 8, 2023
AirbagsOther / unspecified
Filed Mar 13, 2023

Sensor lights came on detecting problems. 5/7/2022

NHTSA ID
11511667
Incident
May 7, 2022
EngineOther / unspecified
Filed Dec 15, 2022
Fire reported

The contact owns a 2014 Kia Sorento. The contact stated while parking the vehicle in a driveway, black smoke was coming out of the vents of the vehicle. Once the contact exited the vehicle, flames started coming from under the hood of the vehicle causing the vehicle to burst into flames. The fire department was able to extinguish the fire and a report was filed. No one was injured. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 144,000.

NHTSA ID
11497558
Incident
Dec 14, 2022
Mileage
144,000 mi
Driver assistanceOther / unspecified
Filed Dec 14, 2022
Fire reported

The contact owned a 2014 Kia Sorento. The contact stated that while driving at 30 MPH, the vehicle accelerated to 40 MPH, with the check engine warning light illuminated. The brake pedal was depressed; however, the brakes failed to stop the vehicle. There was smoke coming from underneath the hood, and then flames came from underneath the hood. The parking brake was applied, and the vehicle was able to come to a complete stop. The contact safely exited the vehicle before the vehicle was engulfed in flames. No injuries were sustained, and no medical attention was received. The fire department arrived on the scene and extinguished the fire. Police and fire department reports were filed; however, the fire department was unable to determine the cause of the fire. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 132,000.

NHTSA ID
11497440
Incident
Dec 7, 2022
Mileage
132,000 mi
Other / unspecifiedSteeringSuspension
Filed Dec 8, 2020

VEHICLE IS NOT BEING DRIVEN BECAUSE THE AXLE IS BUSTED. WE ARE NOT SURE WHY HIS HAPPENED. WHEN I DRIVE THE SORENTO, IT PULLS TO THE RIGHT VERY STRONG. I AM NOT SURE HOW LONG IT TAKES FORT THAT TO HAPPEN, BUT IT HAPPENS EVERY TIME THE CAR REACHES A FULL STOP. ALSO, WHEN I MANEUVER AND MAKE. TURN TO THE LEFT, IT SOUNDS LIKE IT POPS. IT'S A SCARY FEELING.

NHTSA ID
11378503
Incident
Nov 23, 2020
EngineOther / unspecified
Filed Aug 13, 2018

"TAKATA RECALL" I PURCHASE MY 2014 KIA SORENTO FROM A USED DEALER WITH 85,052 MILES ON IT. IN JULY I STARTED HEARING SOME LOUD POPPING NOISE SO, I CONTACTED MY VEHICLE SERVICE CONTRACT AND WAS ADVISE THAT IT NEEDED TO GO TO A SHOP, UPON GOING TO THE SHOP IT WAS DIAGNOSIS AND I WAS TOLD IT HAD A SEC147 ENGINE RECALL DUES TO THIS ISSUE BACK IN SEPTEMBER OF 2017 THIS SAME VEHICLE HAD AN SEC147 ENGINE RECALL ALSO ALONG WITH REAR WHEEL SPEED SENSOR INSIDE THE HUBS.

NHTSA ID
11119678
Incident
Jul 9, 2018
Driver assistanceOther / unspecified
Filed Dec 14, 2017

THE CAR IS MOVING PROCEEDS TO COME TO A CRAWL AND STOP I HAVE A VIDEO AND THE DEALERSHIP IS CLUELESS. THIS HAS HAPPENED MULTIPLE TIMES

NHTSA ID
11054787
Incident
Dec 13, 2017
Mileage
69,000 mi
ElectricalEngineOther / unspecified
Filed Jul 17, 2017

I RECEIVED A RECALL LETTER #17V224 ON MY KIA. I RECENTLY TOOK IT BACK TO THE KIA DEALSHIP I LEASED IT FROM AND SERVICE DEPARTMENT RAN A TEST ON IT AND CHANGED THE OIL WHICH WAS CHANGED IN APRIL. I WAS ADVISE I NEED TO BUY A CABIN AIR FILTER OF $60.00. WHICH I CAN'T AFFORD BECAUSE I'M ON SHORT TERM ON MY JOB.I HAVE COMPLAIN ABOUT RATTLE NOISE FROM THE ENGINE AND SOUNDS FROM THE BEARING OR AXLE. I LATELY BEEN HAVING PROBLEMS WITH AIR BLOWING AND ONLY ONE AUX PLUG WORK. I ALWAYS HAVING TO GET TIRES FIX AND AIRED UP. MY SISTER WAS KILLED LAST YEAR IN A SUV THAT HAD A RECALL ON IT SAME AS MY KIA DOES AND THIS KINDY HAVE ME NERVOUS OF DRIVING MY KIA BUT THIS IS MY ONLY TRANSPORTATION. I ASKING FOR ANY HELP TO RESOLVE THIS I MAKE MY PAYMENTS AND NEED A RELIABLE RIDE FOR ME AND MY KIDS AND MOTHER.

NHTSA ID
11005901
Incident
Jan 28, 2017
Other / unspecified
Filed Apr 9, 2016

WHILE TRAVELING 70 MPH, I SUFFERED A FRONT TIRE FAILURE. A NARROW STRIP 1" WIDE BY 6" LONG SEPARATED FROM THE TIRE. I WROTE TWICE TO KUMHO WITH NO RESPONSE. I HAVE DRIVEN 50+ YEARS AND I HAVE NEVER HAD SUCH A TIRE MALFUNCTION. I DID NOT DRIVE OVER ANYTHING AS THERE WAS NO OTHER DAMAGE. THIS KUMHO TIRE SHOULD BE REVIEWED FOR SAFETY REASONS.

NHTSA ID
10854555
Incident
Oct 31, 2015
Mileage
28,254 mi
Other / unspecifiedVisibility
Filed Apr 27, 2015

AS I WAS DRIVING INTO MY DAUGHTERS DRIVEWAY APPROX. 5-10 MPH I HEARD A LOUD POP AND THEN GLASS RAINING DOWN FROM THE PANORAMIC SUNROOF ONTO THE BACK SEAT OF THE VEHICLE. ALL THE WINDOWS AND SUNROOF WERE CLOSED AT THE TIME OF THE OCCURRENCE. ONLY THE REAR PORTION OF THE GLASS ROOF SHATTERED, THE FRONT GLASS REMAINED IN TACK. *TR

NHTSA ID
10713177
Incident
Apr 26, 2015
Mileage
17,500 mi
Body & structureInterior & seatsOther / unspecified+1 more
Filed Apr 9, 2014

2014 KIA SORRENTO. CONSUMER WRITES IN REGARDS TO THE DRIVER SEAT, ACCELERATOR AND BRAKE PEDAL ISSUES. *SMD THE CONSUMER STATED THE VERY LARGE SEATS WERE A PROBLEM FOR HER, AS THEY WERE HARD TO ADJUST. THE DISTANCE BETWEEN THE DRIVER'S SEAT AND THE ACCELERATOR PEDAL, IN THE MOST FORWARD AND HIGHEST SEAT POSITION, WAS SO GREAT, SHE WAS ONLY ABLE TO ENGAGE THE PEDALS WITH HER TOES. THE CONSUMER STATED SHE COULD BARELY SEE THE HOOD AND COULDN'T SEE OR DISTANCE THE FRONT OF THE VEHICLE. THEREFORE, SHE WAS FORCED TO USE BOTH A MANUFACTURER'S VEHICLE SEAT CUSHION AND A THICK CHAIR CUSHION UNDERNEATH THAT, TO BE ABLE TO RAISE HER BODY UP AND CLOSER TO THE DASH. ALSO, THERE WAS AND CONTINUES TO BE A SUBTLE, CHIRPING, RHYTHMIC SOUND COMING FROM THE DRIVER'S SIDE FRONT TIRE OR WHEEL WELL. THE SERVICE TECHNICIAN STATED HE DID NOT HEAR A NOISE. THE TRACTION LIGHT ILLUMINATED. THE CONSUMER DISCOVERED THE TIRES HAD NO TRACTION, AS THEY DID NOT GRIP THE ROAD PROPERLY. SHE WAS INFORMED THE TIRES WERE INFERIOR, SO SHE WAS FORCED TO PURCHASE 4 NEW WINTER TIRES AT A COST OF $ 657.18. *JB UPDATED 04/21/14. *JB

NHTSA ID
10577695
Incident
Apr 1, 2014

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .