2016 Kia Sorento Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2016 Kia Sorento, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine71349.3%
- Powertrain (other)1198.2%
- Body & structure1077.4%
- Electrical1057.3%
- Driver assistance835.7%
- Steering805.5%
- Exterior lighting664.6%
- Fuel system563.9%
- Brakes241.7%
- Visibility231.6%
- Other / unspecified181.2%
- Airbags161.1%
- Suspension120.8%
- Seat belts100.7%
- Interior & seats100.7%
- Transmission40.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
While I was driving, my 3.3 V6 engine on my 2016 Kia Sorento seized up with no warning. There is no visible oil on the dip stick, although I have changed my oil routinely. There has never been visible oil outside of the engine or on the ground. I never had any warning light come on. I believe the engine burns an extreme amount of oil, which is putting people in a dangerous situation and financial hardship.
On Saturday the 18th of July, the car was fine, on Sunday 07/19/2026 got ready to take car to regular scheduled oil change and it was making a blown engine noise, the rod had failed, Safety issues where the people at oil change could have had a rod thrown out the bottom of the engine, or my car could have failed in the middle of the road causing an accident. No warning signs, no limp mode, no engine light, no noted metal in oil on previous oil changes. Inspected at Kia, does not meet any recall warranties, however service manager at West Hills Kia stated this is in an internal engine failure and should not have happened with our service records and care of vehicle.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I recently took my 2016 Kia Sorento L to the Kia dealership for the Emissions update recall. The next day when I started it up and put it in drive, it started jerking hard when I was trying to speed up (going from first to second gear). I had to stop and then slowly push the gas so it wouldn't jerk so hard, then it finally switched gears and was smooth. Ever since it's happening only at the first cold start up of the day, and have sluggish acceleration throughtout the day. No lights on or codes. I took back to dealership twice and they said they couldn't replicate it and so they aren't sure, but it definitely still does it (anyone riding with me notices before I even mention it).
I have a 2016 kia sorento I was having a problem with the shifter it would not go into park and had to use the shift override button I contacted the dealer there was an active recall they refused to repair or replace the shifter because it was inspected by the dealer in 2022 and as far as they where concerned that satisfied the recall The recall is still valid, and does not have close date how can they refuse to repair . It is still a safety issue
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The exterior paint on my 2016 Kia Sorento (Snow White Pearl, paint code SWP) is peeling off in large chunks across multiple panels. The clear coat is delaminating and lifting in sheets from the surface, exposing bare metal underneath which is now actively rusting. This is consistent with a known defect documented in hundreds of complaints about 2013-2016 Kia Sorentos in Snow White Pearl (SWP). I have photographic documentation showing significant progression of this damage over the past few months. The vehicle has not been inspected by a dealer or manufacturer regarding this issue. No warning was given prior to the paint failure — it began suddenly and has spread rapidly. The vehicle is available for inspection upon request. Additionally, the gear shift randomly locks in Park without warning, leaving me unable to operate the vehicle. This has occurred on multiple occasions and presents a direct safety risk as it strands me without notice. No warning lights or messages appeared prior to the shift lock engaging. The dashboard is also cracking in multiple locations, including near the airbag housing, which may present an additional safety concern.
Pearl white paint has begun flaking, and peeling.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
(Transmission and motor) I had taken my car to the dealership on XXX for recalls and all the signal were fine before going there. They took my car back to do the recalls and my son and I waited . Once they were done we left closer to closing time is noticed there was a burn mark on my dash board that wasn’t there before the recalls. Going forward on the way home. We were waved down by a man stating that my signal and brake light weren’t working . So that next day we took my car back to the dealership to see what happen, why all the sudden different alerts were coming up. They had the same mechanic relook at the car and a when finish 31/2 hour latter was told I needed a new transmission, costing $7384.94 which I don’t have . They charge me $179.00 just to confirm what they said about needing a new transmission. I was devastated and confused why I wasn’t told that the day before. So a few days later I took it to another machanic to see if the could see why the lights weren’t working and he ended up putting new bulbs in and got them working but also he put it in a diagnosis machine 2 of them and couldn’t get a reading at all and said I should take it back to find out why he couldn’t get a reading. I was so frustrated at that point I just was upset! I then had a friend of the family mechanic look at it and he said it wasn’t the transmission it was a knock sensor that I needed so I ordered it. When I called him to install the knock sensor he was too busy to do it and it had already been a whole month of waiting so I reached out to a place in Cumberland RI to see if he could install the knock sensor had it towed there and he kept it for three days and said it was a transmission computer and he tried two of them and neither of them worked and charged me $150 for that I was humiliated and crying , I went there to have my car towed home seen him while waiting for the tow truck to come he said I needed a new transmission and now a motor, crying again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Fire at the rear bumper of car
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The red steering wheel with an exclamation point pops up on the dashboard and instantly I lose power steering the wheel gets really hard, it went out as I was making a turn and I almost hit the truck . I had to yank the wheel really hard to control the steering, then had to pull over turn the truck off then back on to reset the problem. This have been going on mildly for a few years now has gotten to its worst
We have been having problems with the speed control not functioning. Sometimes we couldn't set the speed or slow it down. Now it doesn't function at all! When it was working the cancel switch would also not work and we had to use the brake pedal to shut it off. Later on while driving through town with the cruise control still on, I stopped at a traffic light and the engine began to race at a high rpms. I took my foot off the gas pedal not knowing exactly what it would do and rpms settled down. Luckily the suv didn't accelerate into the vehicle in front of me. The engine has done this a couple of times with or without the cruise control on. My wife drives this vehicle with our grand children onboard and I am highly concerned about their safety.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Car completely stalled while on the freeway with no warning, no engine lights, nothing….luckily we were going downhill and were able to pull over to the side safely. Still owe 6k to the finance company but mechanic claimed I needed a new waterpump…after being changed and charged the car still wouldn’t turn on despite the new waterpump….and a bunch of new obd codes showed up & now I need a new engine. After a lot of research I’ve learned this car is notoriously known for many recalls and overall complains…..I wish I had done research before buying it, now I’m in debt for a car I can’t even drive
My 2016 Kia Sorento was stolen because it wasn’t updated and also the engine caught fire because it wasn’t updated
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
All tail lights of suv go in an out randomly.
Lights shut off by themselves at night in auto mode in dark environments!
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I took my 2016 Kia Sorento to the dealership for an emissions service update as a result of a service bulliten (SC340) After recieving the car back, the transmission acts unpredictably and the throttle is erratic. This happens when started cold and continues until the engine reaches temperature. It did not do this previous to the update. It is a safetey hazard and almost caused a collision. The throttle response was sluggish, it hunted for gears and as a result I was unable to safely merge into traffic endangering myself and other drivers.
(Transmission and motor) I had taken my car to the dealership on XXX for recalls and all the signal were fine before going there. They took my car back to do the recalls and my son and I waited . Once they were done we left closer to closing time is noticed there was a burn mark on my dash board that wasn’t there before the recalls. Going forward on the way home. We were waved down by a man stating that my signal and brake light weren’t working . So that next day we took my car back to the dealership to see what happen, why all the sudden different alerts were coming up. They had the same mechanic relook at the car and a when finish 31/2 hour latter was told I needed a new transmission, costing $7384.94 which I don’t have . They charge me $179.00 just to confirm what they said about needing a new transmission. I was devastated and confused why I wasn’t told that the day before. So a few days later I took it to another machanic to see if the could see why the lights weren’t working and he ended up putting new bulbs in and got them working but also he put it in a diagnosis machine 2 of them and couldn’t get a reading at all and said I should take it back to find out why he couldn’t get a reading. I was so frustrated at that point I just was upset! I then had a friend of the family mechanic look at it and he said it wasn’t the transmission it was a knock sensor that I needed so I ordered it. When I called him to install the knock sensor he was too busy to do it and it had already been a whole month of waiting so I reached out to a place in Cumberland RI to see if he could install the knock sensor had it towed there and he kept it for three days and said it was a transmission computer and he tried two of them and neither of them worked and charged me $150 for that I was humiliated and crying , I went there to have my car towed home seen him while waiting for the tow truck to come he said I needed a new transmission and now a motor, crying again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The exterior paint on my 2016 Kia Sorento (Snow White Pearl, paint code SWP) is peeling off in large chunks across multiple panels. The clear coat is delaminating and lifting in sheets from the surface, exposing bare metal underneath which is now actively rusting. This is consistent with a known defect documented in hundreds of complaints about 2013-2016 Kia Sorentos in Snow White Pearl (SWP). I have photographic documentation showing significant progression of this damage over the past few months. The vehicle has not been inspected by a dealer or manufacturer regarding this issue. No warning was given prior to the paint failure — it began suddenly and has spread rapidly. The vehicle is available for inspection upon request. Additionally, the gear shift randomly locks in Park without warning, leaving me unable to operate the vehicle. This has occurred on multiple occasions and presents a direct safety risk as it strands me without notice. No warning lights or messages appeared prior to the shift lock engaging. The dashboard is also cracking in multiple locations, including near the airbag housing, which may present an additional safety concern.
To Whom It May Concern, I am submitting a formal safety complaint regarding my Kia Sorento and a recurring brake light failure that poses a serious risk to my safety and the safety of my children. After every single oil change, without exception, my brake lights stop functioning properly. This has happened repeatedly and consistently. Most recently, immediately after an oil change, both brake lights went out. I replaced the bulbs, but the issue did not resolve. Instead, the lights are now stuck on continuously, which strongly suggests a failure related to the brake light switch or associated electrical components—not normal wear and tear. This pattern is extremely concerning. The fact that the failure occurs every time the vehicle is serviced indicates either a defect in the design or a component that is highly susceptible to failure during routine maintenance. Brake lights are a fundamental safety feature. When they fail, other drivers are not alerted when I am slowing down or stopping, putting me, my children, and everyone around me at risk of a serious rear-end collision. I understand that brake light switch failures have been a known issue in Kia vehicles in the past, including recalls for similar defects. Given the repeated nature of this problem and the safety implications, I do not believe I should be responsible for the cost of repairs for what appears to be a known or recurring defect. I am requesting that this issue be formally investigated and that Kia be required to repair or replace the faulty brake light switch and any related components at no cost to me. Additionally, I ask that this matter be reviewed to determine whether further action, including a broader recall or service campaign, is necessary to protect other drivers. This is an ongoing and dangerous issue that has now occurred multiple times. I should not have to worry that a routine oil change will leave my vehicle unsafe to drive. I urge you to take this complaint seriously and act quic
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Driver side headlight keeps going out. Bulb doesn’t blow and fuses are fine….take the bulb out and put back in and after a couple minutes light starts working again for a couple days before it goes back out. If you go to the passenger side and pull that one out the bulb is smoking.
The rear camera on my 2016 Kia Sorento no longer works. Over the past year, the camera images have been getting blurry and smaller. Now, there is no indication or warning of cars or people behind my vehicle, which is a safety concern. I found online that there is a recall on the rear camera for this model, but the dealership claims they haven't been informed. I'm worried about the safety risks this presents.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2016 Kia Sorento. The contact stated that after the vehicle was parked and turned off for approximately an hour, the vehicle was restarted and there was a knocking sound coming from the engine compartment. The contact continued driving and the knocking sound increasing in volume and frequency. There were no warning lights illuminated. The vehicle was taken to a certified mechanic and was diagnosed with engine failure. The contact was informed that the engine needed to be repaired. The mechanic referred the contact to the dealer for assistance. The vehicle was taken to the dealer and the contact was informed that since the vehicle was not repaired under NHTSA Campaign Number: 22V703000 (Trailer Hitches); the dealer was unable to repair the engine ffailure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.
My traction control light is on along with my abs sensor light and another light indication red figure with like a stop sign only when someone in passenger seat as well as a exhaust issue my vehicle sounds loud driving out of no where
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The exterior paint on my 2016 Kia Sorento (Snow White Pearl, paint code SWP) is peeling off in large chunks across multiple panels. The clear coat is delaminating and lifting in sheets from the surface, exposing bare metal underneath which is now actively rusting. This is consistent with a known defect documented in hundreds of complaints about 2013-2016 Kia Sorentos in Snow White Pearl (SWP). I have photographic documentation showing significant progression of this damage over the past few months. The vehicle has not been inspected by a dealer or manufacturer regarding this issue. No warning was given prior to the paint failure — it began suddenly and has spread rapidly. The vehicle is available for inspection upon request. Additionally, the gear shift randomly locks in Park without warning, leaving me unable to operate the vehicle. This has occurred on multiple occasions and presents a direct safety risk as it strands me without notice. No warning lights or messages appeared prior to the shift lock engaging. The dashboard is also cracking in multiple locations, including near the airbag housing, which may present an additional safety concern.
The contact owned a 2016 Kia Sorento. The contact stated that while stopped at a red light, the signal turned green and they proceeded through the intersection when another driver ran the red light and collided with the vehicle. The impact occurred on the right rear passenger side, extending from the back door to the rear wheel well. no additional property damage was reported. At the time of collision, the contact was traveling in the far right lane and the impact caused the vehicle to cross three lanes of traffic. The contact stated that the airbags did not fully deploy and no airbag warning indicators illuminated. The vehicle was subsequently towed to a tow yard and the insurance company later declared it a total loss. The contact sustained neck and back injuries and sought medical treatment. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 180,000
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
Rear control arm weld broke drivers side. 18 year old lost control on interstate at 70 miles per hour. Was spinning around and avoiding hitting a steal fence, steal beam and wall. I have pictures of the broken weld. If no recall yet their needs to be before it kills someone!! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
My car totally stopped on me due to one of the 8 recalls I have undone related to my car. My insurance company verified that the recalls were open related to my car. I verified it to make sure by vin number at NHTSA.gov. up until today 2/13/2026 as I spoked with a representative at NHTSA my 8 recalls went from 8 to 0 recalls all of a sudden. I'm pretty sure the young lady went updated they website to read just that. I still have some proof that the 8 recalls pertain to my car and needs to be repaired.the dealership had me to bring my car in due to the recalls but because it had a motor failure now they're saying it's my fault for going over the approximate mileage of getting an oil change which is not true. The recalls were due way before my time and should have been taken care of before the car was sold to me. I purchased the car in March of 2025 and the car just failed on me in November of 2025. Within that time frame of me purchasing the car, I took good care of the car getting and oil change as well. Providing all oils where needed replacing tires that were needed, keeping gas tank clean. Changing air filters, and just keeping up with the maintenance. The car had no accidents no losses perfectly good car other than the recalls that were pointed out. When I brought the car in they told me everything was fine and that they would take care of those for me. My car has been there for like three weeks now and now they're telling me that the car is showing that the car was driven 11 thousand miles before it had an oil change. I have no idea of who drove the car before I purchased it and that I can only provide them with documents of what I took care of within the time frame I drove it up until the day it just stopped on me while I was driving. I really need my car and they is holding my car doing nothing to it all this time just to tell me that it's up to the manufacturer and sending him my documents for them to decide wether they will approve the repairs or not.
On [XXX] I was in a car accident. When it happened the airbags did not deploy and the seatbelt not locking. This resulted in me hitting my head in on the dash and chest on the steering wheel multiple times and having to go to the er to receive care and be put out of work. This is a major safety risk INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2016 Kia Sorento. The contact stated that the dashboard was cracked in the shape of an air bag on both the left and right sides, causing concerns about a potential inadvertent air bag deployment. There were no warning lights illuminated. The vehicle was taken to a local dealer, who confirmed that the crack was cosmetic and advised the contact to reach out again if the air bag started to protrude through the crack. The vehicle was not repaired. The contact reached out to the manufacturer and provided photos, but received no assistance. The approximate failure mileage was 86,711.
My heated seats stopped working when my new engine was installed and I took it to the dealership and they never fix it and charged me 200.00 and then my air and heat keeps coming on and off then I got my new engine installed
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact owns a 2016 Kia Sorento. The contact stated that while the vehicle was stationary when the engine stalled. The vehicle was not able to restart. The vehicle was not towed to a dealer. The vehicle was not diagnosed. The manufacturer was contacted. However, the contact did not speak with anyone. The contact parked the vehicle to be not driven any longer as it was a safety concern. The contact received 3 notifications of NHTSA Campaign Number: 22V612000 (POWER TRAIN ). The failure mileage was 153,000.
The contact owns a 2016 Kia Sorento. The contact stated while pulling the gear shift lever to shift the vehicle into reverse, the lever then would not shift into drive or any other gear. The check engine warning light illuminated but turned off after a couple minutes. The contact noticed that the gear shift lever was locked and placed a screwdriver into the shifter lever lock and the contact was able to shift the lever to reverse and drive. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 190,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .