Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Nov 19, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 134 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2010 Kia Soul submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming brake
Shown in the owner’s own words, exactly as filed
BrakesSuspensionVisibility
Filed Nov 19, 2023
I bought car being financed in sac,ca. August 8, 2023. Took back referred to mechanic round corner. Brake rotor issues fixed front this was August 14 noise still exist took back turned back rotors scraping noise pulling to left took to other automotive repairs ,inspections shocks original 2010 208,000 miles , brakes rotors scratches need replacing , pads, sway bar crack or been welded, sway bar link needs replacing crack control arms bushings cracked,windshield wipers needed replacing, check engine light I replaced coils and spark plugs, valve cover gasket leak ,front tires worn . Brakes sway bar axle issues could have have tragic accidents rollover cause injury to self passengers pedestrians and other vehicles. Even though car sold as is there's safety issues that should had been addressed before sold to anyone . I been to midas, Les Schwab, AAA inspection jiffy lube, orange Grove automotive, sales person said I need to take to another mechanic they use in elk Grove sine the mechanic they been using not fixing properly or in denial what's wrong, he said they aren't mechanics it's illegal that I brought car back to lot . I left it there feel unsafe after finding out what all wrong when mechanic said stop noise and salesmen said help me if I take to their people .I don't want car cause what else been overlooked it's about moneys I've spent rentals wage losses Safety first neglected . I feel they need to make deal right another car comparable in performance safety what this car suppose to be or give me $1500 back quash deal cause I don't like disrespect they have given me to be professional defrauding me not concerned my safety just$$$. Then say I illegally left car in lot but not that they illegally sold me an unsafe vehicle. I got full coverage insurance before taking car.
NHTSA ID
11555882
Incident
Aug 8, 2023
Brakes
Filed Jul 31, 2020
I EXPORTED MY KIA SOUL 2010 TO GERMANY DUE TO MILITARY MOVEMENT ORDER. AS THE CAR IS NOW REGISTERED IN GERMANY; I DID NOT GET ANY NOTIFICATIONS FROM KIA US ABOUT THE RECALL SC098AM REGARDING A PROBLEM WITH THE BRAKE LIGHT SWITCH, RATED AS A SAFETY ISSUE. MY GERMAN CAR DEALER IS TRYING TO HELP ME GET THE BRAKE LIGHT SWITCH CHANGED, BUT IS UNABLE TO GET THE NECESSARY INFORMATION FROM KIA. IS THERE A POSSIBILITY TO ASSIST ME IN GETTING THE NECESSARY WORK FROM A SAFETY RECALL DONE IN GERMANY? THANK YOU FOR YOUR HELP
NHTSA ID
11342468
Incident
Jul 22, 2020
Mileage
27,000 mi
Brakes
Filed Oct 21, 2019
THE BRAKES ARE NOT BRAKING THE WAY THEY SHOULD MAKE A GRINDING NOISE AND THEN STALLED TO STOP I WAS ON I-285 GOING HOME TO JASPER GA ALSO I'VE NOTICED THAT THE GEAR SHIFTER CAN GO INTO ANOTHER GEAR W OUT BRAKE ON
NHTSA ID
11269830
Incident
Oct 20, 2019
Mileage
158,000 mi
AirbagsBrakesDriver assistance
Filed Nov 12, 2018
Crash reported2 injuries reported
AUTO SE ACELER CAUSANDO ACCIDENTE. ENTRANDO AL ESTACIONAMIENTO SE ACELER CHOCANDO CON LA PARED DEL CONDOMINIO
NHTSA ID
11151094
Incident
Nov 2, 2018
Mileage
78,000 mi
Body & structureBrakesElectrical
Filed Oct 15, 2018
TAKATA RECALL : SOMOS PROPIETARIOS DESDE MAYO DEL 2012 HASTA LA FECHA VAN 3 OCACIONES QUE LE REPARAMOS LOS FRENOS Y CONSTANTEMENTE HUELE A QUEMADO Y SE LE PRENDE LUZ DE CHECK ENGINE POR LO MENOS UNA VEZ POR MES DESDE QUE LO TENEMOS Y SE LE APAGA A LA SEMANA O DOS SEMANAS NOS MANDAN DE LA HYUNDAI A EL DEALER DE LA KIA Y EN ESE DEALER NOS DICEN QUE NO TIENE NADA NADAMAS LO REPROGRAMAN PERO EL PROBLEMA CONTINUA.
NHTSA ID
11140380
Incident
Jul 8, 2012
Mileage
17,800 mi
BrakesDriver assistance
Filed Jun 15, 2018
ON TWO SEPARATE OCCASIONS, I HAVE EXPERIENCED UNINTENDED ACCELERATION, ONCE WHEN THE CRUISE WAS ON AND ONCE WHEN IT WASN'T. THE KIA SOUL WOULD NOT RESPOND TO BRAKING OR SLOW DOWN TO LESS THAN 20 MPH. LUCKILY I WAS ON THE INTERSTATE OR FOUR LANE BOTH TIMES AND HAD TIME TO GET OVER ON THE BERM AND PUT CAR IN NEUTRAL AND THEN PARK AND THEN TURN OFF IMMEDIATELY. I TRIED TO RESTART AND THE ENGINE REVVED UP TO 7,000 IN PARK. I LET CAR SIT FOR ABOUT 15 MINUTES...FIRST TIME WHEN I TRIED TO RESTART IT SEEMED TO BE OKAY. I DROVE IT FOR ABOUT A MONTH BEFORE SECOND OCCURRENCE. THIS TIME CAR WOULD NOT RESET AND WHEN TRYING TO RESTART, ENGINE WAS REVVING TO 7,000 RPM IN PARK. I TOLD ALL THIS TO MY LOCAL DEALERSHIP. THEY RAN DIAGNOSTIC BUT FOUND NOTHING WRONG...I AM SCARED TO DRIVE IT AND AFTER SOME RESEARCH, LOOKS LIKE THERE HAVE BEEN NUMEROUS PEOPLE EXPERIENCING THE SAME ISSUES.
NHTSA ID
11102167
Incident
Jun 11, 2018
Mileage
149,000 mi
AirbagsBrakesDriver assistance
Filed Dec 14, 2016
Crash reportedFire reported1 injury reported
AS I WAS DRIVING NORTH ON I-95 IT HAD STARTED TO RAIN. I WAS IN THE LEFT LANE OF A TWO LANE HIGHWAY GOING 60 MPH IN A 70 MPH ZONE WHEN AN 18 WHEELER WENT BY ME GOING 85 MPH OR MORE. IT PUSHED WATER ON THE ROAD OVER INTO MY LANE AND I FELT MY WHEELS BEGIN TO MOVE. I LET OFF THE GAS AND GRIPPED THE WHEEL. MY ESC LIGHT NEVER TURNED ON. I HYDROPLANED FROM MY LANE INTO THE RIGHT LANE THEN BACK INTO MY LANE AND OFF THE ROAD. THE WHEELS LOCKED ABOUT 20 FEET OFF THE ROAD AND THE CAR TIPPED ON THE PASSENGER SIDE AND HIT A TREE. I HAD MY SEATBELT ON AS I SAT AND DIALED 911. MY WINDSHIELD WAS SPIDERWEBBED, MY HOOD OF THE CAR WAS UP, AND ALL MY BELONGINGS WERE THROWN ON THE RIGHT SIDE OF THE CAR. I WAS WEARING MY PRESCRIPTION GLASSES AND A HEADBAND AND WITH THE FORCE OF THE HIT, BOTH WERE THROWN OFF MY FACE. AS I SAT IN THE CAR ON THE PHONE WITH 911 THE CAR BEGAN TO CATCH FIRE. I UNBUCKLED MY SEATBELT AND GOT OUT THE DOOR BEHIND THE DRIVER. WHEN I GOT OUT I REALIZED NOT ONE AIR BAG IN MY VEHICLE WENT OFF. NOT EVEN THE SIDE ONES ON THE PASSENGER SIDE. *TR
NHTSA ID
10935357
Incident
Dec 12, 2016
Mileage
53,000 mi
BrakesExterior lighting
Filed Jan 25, 2016
THE STOP LAMP SWITCH DID NOT FUNCTION PROPERLY, DESPITE THIS EXACT PART BEING RECALLED BACK IN 2013. THE STOP LAMPS ARE NOT ILLUMINATED WHEN BRAKES ARE ENGAGED.
NHTSA ID
10822167
Incident
Dec 18, 2015
Mileage
132,592 mi
BrakesElectrical
Filed Aug 19, 2015
I WAS NOTIFIED BY ANOTHER DRIVER THAT NONE OF MY BRAKE LIGHTS WERE LIGHTING UP WHEN I BRAKED. I IMMEDIATELY TOOK MY KIA SOUL TO THE DEALERSHIP AND THEY FOUND A FAULTY BRAKE SWITCH. THIS WAS THE SAME FAULTY BRAKE SWITCH THAT WAS SUBJECT TO A RECALL IN 2013. THIS MEANS THAT THE REPLACED NEW BRAKE SWITCH IS ALSO FAULTY AFTER LESS THAN 2 YEARS OF DRIVING. IT IS A WORRY TO ME THAT KIA COULD BE REPLACING A FAULTY RECALLED PART WITH ANOTHER FAULTY PART, ESPECIALLY ONE THAT HAS MAJOR SAFETY IMPLICATIONS. I WAS ALSO REQUIRED TO PAY FOR THIS REPAIR AND THIS ALSO SEEMS UNFAIR GIVEN THE HISTORY OF THE PARTICULAR PART.
NHTSA ID
10749690
Incident
Aug 17, 2015
Mileage
77,000 mi
BrakesSeat belts
Filed Jul 8, 2013
TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT THE MIDDLE REAR SEAT BELT RETRACTOR FAILED AND THE BRAKES MADE A NOISE WHEN DEPRESSED, CAUSING THE BRAKES NOT TO ENGAGE AT A NORMAL STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES HOWEVER, THE DEALER DID NOR PERFORM A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE 95,000.
NHTSA ID
10523758
Incident
Oct 1, 2009
Mileage
60,000 mi
BrakesOther / unspecified
Filed Sep 24, 2012
Fire reported
DEALERSHIP CHANGED MY BRAKES ON SEPT 18. ON SEPT 19, WHILE DRIVING ON HIGHWAY, ALL FOUR BRAKES ACTIVATED WITHOUT BRAKES BEING PRESSED. VEHICLE DECELERATED FROM 65MPH TO 30 MPH AND DRIVERS SIDE FRONT BRAKE CAUGHT ON FIRE. *TR
NHTSA ID
10476786
Incident
Aug 18, 2012
Brakes
Filed May 25, 2011
WHILE DRIVING ON I-95 IN SOUTH FLORIDA I HAD A DIFFICULT TIME GETTING MY 2010 KIA SOUL TO STOP DURING A PANIC STOP SITUATION. I AM OVER 210 LBS. AND HAD TO PUT EVERY OUNCE OF STRENGTH I HAVE TO GET THE CAR TO STOP. I AM 63 AND HAVE BEEN DRIVING SINCE 15 AND NEVER HAD A CAR REACT LIKE THIS KIA. IT HAS 4-WHEEL DISC BRAKES. IF [XXX] WAS DRIVING WE WOULD HAVE ENDED UP ON THE REAR DECK OF THE CAR IN FRONT OF US. [XXX] IS SMALL AND WOULD NOT BEEN ABLE TO PUSH AS HARD AS I DID. I TOOK THE CAR TO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG. I WOULD LIKE TO MAKE YOU AWARE OF THIS PROBLEM (BRAKING ISSUES) BECAUSE I CERTAINLY NEED A CAR WHICH WILL STOP ON COMMAND. I TALKED TO A YOUNG GIRL HERE IN NASHUA WHO OWNS A 2011 KIA AND SHE TOLD ME SHE THOUGHT THERE WAS SOMETHING "WRONG" WITH HER BRAKES ALSO. IT IS VERY SCARY WHEN A CAR WON'T STOP LIKE IT SHOULD. THANK YOU FOR LISTENING TO MY COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
NHTSA ID
10402644
Incident
Jan 15, 2011
Mileage
6,500 mi
Brakes
Filed Dec 9, 2010
I AM THE OWNER OF A 2010 SOUL. THE CAR ROLLED DOWN A HILL IN 1ST GEAR WITH THE EMERGENCY BRAKE ON TWICE, THE 2ND TIME INTO A RIVER. NOW EVERY TIME IT IS DAMP OR COLD THE EMERGENCY BRAKE STICKS [STAYS ON WHEN THE LEVER IS DISENGAGED] AND I END UP DRIVING WITH THE BRAKE ON. THE ENTIRE CAR SHAKES UNTIL THE BRAKE LETS GO. I HAVE HAD THE CAR LOOKED AT BY MY LOCAL DEALER TWICE AND THEY HAVE DONE NOTHING. *TR
NHTSA ID
10369845
Incident
Oct 15, 2010
Mileage
21,300 mi
Brakes
Filed Aug 19, 2010
TL* THE CONTACT TEMPORARILY RENTED A 2010 KIA SOUL. THE CONTACT STATED THAT THE BRAKE PEDAL WAS ABNORMALLY SMALL AND HIGH, MAKING IT DIFFICULT FOR THE CONTACT TO DEPRESS THE BRAKE PEDAL WHEN ATTEMPTING TO REVERSE. THE CONTACT STATED THE DESIGN OF THE PEAL CAUSED DANGEROUS DRIVING SITUATIONS BECAUSE HE WOULD HAVE TO LOOK AWAY FROM THE ROADWAY AND LOCATE THE PEDAL. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 8,000.
NHTSA ID
10350540
Incident
Jul 27, 2010
Mileage
8,000 mi
Brakes
Filed May 12, 2010
Crash reported
4-8-10 AAA TELLS ME THE REAR BRAKES ARE NOT ENGAGING WHEN THEY CHANGED A FLAT TIRE. I TOOK CAR TO DEALERSHIP TO INSPECT BRAKES AND PATCH TIRE. DEALERSHIP DID NO REPAIRS. 4-26-10 2010 KIA SOUL SE2, BRAKES FAILED TO ENGAGE WHEN CAR AHEAD STOPPED CAUSING MY CAR TO REAR END THAT CAR. SPEED UNDER 15 MPH. $3000 DAMAGE TO MY CAR. SCRATCH TO OTHER CAR. 5-11-10 INDEPENDENT MASTER MECHANIC INSPECTED BRAKES AND THINKS THEY ARE DEFECTIVE AND UNABLE TO BE REPAIRED. ADVISES LEMON LAW APPLICATION STARTED. *TR
NHTSA ID
10330221
Incident
Apr 26, 2010
Mileage
1,902 mi
BrakesFuel systemTransmission
Filed Mar 2, 2010
TL*THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH. THE TRANSMISSION BEGAN TO SLIP WITHOUT PRIOR WARNING. THE FAILURE CONTINUED DURING THE TRAVEL FOR APPROXIMATELY 800 MILES. IN ADDITION, WHENEVER DISPENSING FUEL INTO THE FUEL TANK; THE FUEL CONTINUOUSLY SPRAYS OUT. ALSO, THERE WAS FAILURE WITH THE BRAKE SYSTEM. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURES. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 800. THE CURRENT MILEAGE WAS APPROXIMATELY 7,000.
NHTSA ID
10315522
Incident
Nov 1, 2009
Mileage
800 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own