RoadVitals

2016 Kia Soul Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest May 19, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 797 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2016 Kia Soul submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

BrakesEngineVisibility
Filed May 19, 2026

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the engine oil warning light illuminated. The contact pulled over and inspected the vehicle. The contact discovered that there was no oil in the engine; however, the vehicle previously had an oil change. The contact added oil to the engine. The failure persisted. Additionally, the vehicle made rattling sounds and emitted a burning oil odor. The brake pedal had to be firmly depressed to stop the vehicle, the windows inadvertently rolled down, and the interior lights intermittently failed due to an electrical system failure. The vehicle was taken to the dealer, who determined that the timing cover needed to be resealed and the brake master cylinder, oil pan gasket, brake fluid, spark plugs, ABS, and window master switch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine And Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID
11738741
Incident
Sep 1, 2025
Mileage
80,000 mi
Visibility
Filed Jun 7, 2024

I was driving my 2016 Kia Soul down the road at about 20 mph when I heard a very loud bang that startled me. I looked behind and to the sides and nothing but when I looked up, the fixed panel in the sunroof had shattered but not yet fallen in.There are several lawsuits against Kia for the sunroofs, including through Gibbs Law Group and a case in Canada.They continue deny responsibility for all their defects despite their cars catching on fire, getting stolen, stalling out, rolling away and having exploding sunroofs. NHTSA has to do something to stop Kia and Hyundai from continuing to sell cars in the US or hold them responsible for the numerous defects.

NHTSA ID
11593169
Incident
Jun 7, 2024
ElectricalEngineVisibility
Filed May 22, 2023

CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick up. I want a refund the vehicle is a safety issue mechanical and for theft.

NHTSA ID
11523358
Incident
Apr 28, 2023
ElectricalEngineVisibility
Filed May 22, 2023

The car was recalled in 4/2019 for a repair. I purchased the car 8/2020. The repair indicated catalytic converter assessment to ensure that the engine did not need to be replaced. It was not checked or verified. The recall was insufficient done and the car should had never been sold. And the recall was not completed prior. I took the vehicle in to complete a recall on a hazardous vehicle. Kia had my car for a month and half replacing the engine and within hours of picking up my car the engine light came back on. The car is still doing the exact same thing it was doing leading up to original repair. That Kia was suppose to had fixed. The car is also a theft safety issue as targeted I already paid 2700 for theft vandalism. The car is targeted and unsafe.

NHTSA ID
11523138
Incident
Apr 28, 2023
Visibility
Filed Jun 28, 2022

On a rainy night, I lost all external visibility due to excessive condensation on the front windshield and the other windows on the car seemingly made worse by utilizing the de-fogger on my car. Of the result of this, I ended up in opposing lanes of traffic and narrowly avoided head on collisions with several vehicles. I am a professional driver with thousands of hours behind the wheel and I know how to react in nearly every emergency situation due to advanced experience and quality training. Upon further research, I discovered that this issue is amongst the more commonly reported complaints on the soul forums most commonly attributed to a design flaw in the Air conditioner drain where the drain line is built too small and tends to become clogged. Component failure: AC Drain Line. Safety risk: complete loss of external visibility resulting in high potential for a head on collision with opposing traffic. Reproduction: Unknown. Inspected: no MILs Illuminated: none.

NHTSA ID
11471278
Incident
Apr 26, 2022
ElectricalVisibility
Filed Sep 20, 2021

When switching from AC to heat, moisture starts spraying from vents, rapidly dripping on floor and completely fogging up windows causing zero visibility. I was forced to pull off roadway for fear of a collision. It then takes at least ten minutes for the moisture to stop and the windows to clear. This happened a year ago at the same time when the weather is changing from warm days using the ac and then using the heat on cold mornings. The dealership charged me to replace the cabin air filter which did not fix the problem. I have seen this complaint by other KIA Soul owners on a number of public internet sites.

NHTSA ID
11433588
Incident
Sep 20, 2021
Body & structureVisibility
Filed Jan 10, 2020

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED DURING INCLEMENT WEATHER, THE VEHICLE BECAME FLOODED WITH WATER. THE CONTACT STATED THAT THERE WAS WATER DAMAGE TO THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT MOISTURE WAS EVIDENT ON THE INSIDE WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HOLLYWOOD KIA LOCATED AT 6011 PEMBROKE RD, HOLLYWOOD, FL 33023, (954) 967-5665, TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE CARPET, UNDERLAYMENT, AND UPHOLSTERY SHOWED SIGNS OF MOLD. THE CONTACT WAS ALSO INFORMED THAT WATER ENTERED THE CABIN OF THE VEHICLE DUE TO FAILURE OF THE DOOR SEAL GASKET. THE VEHICLE WAS NOT REPAIRED. AN INSURANCE CLAIM WAS FILED UNDER CLAIM NUMBER: 334243420. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: 13504218. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 6,000.

NHTSA ID
11298460
Incident
Dec 25, 2019
Mileage
6,000 mi
Visibility
Filed Dec 16, 2018

ON A TRIP, I WAS DRIVING ON A COLD, RAINY NIGHT AND THE WINDOWS BEGAN TO FOG UP SO I TURNED ON THE HEAT/DEFROSTER WHICH CAUSED ALL THE WINDOWS TO QUICKLY AND TOTALLY FOG OVER. THE RIGHT SIDE WAS SPITTING WATER ON TO THE WINDSHIELD THIS WAS SO BAD THAT I HAD TO PULL OVER TO THE SIDE OF THE ROAD. IT TOOK OVER FIVE MINUTES FOR THE WINDOWS TO CLEAR EVEN AFTER I TURNED ON THE A/C AND WAS WIPING THEM WITH A TOWEL. I DID A TEST THE NEXT MORNING WHEN IT WAS NOT RAINING BUT COLD AND DAMP. I STARTED THE CAR AND TURNED ON THE HEAT/DEFROSTER. ALL THE WINDOWS AND EVEN MY GLASSES FOGGED OVER. IT WAS OVER TEN MINUTES BEFORE THE WINDOWS CLEARED EVEN WITH THE A/C ON AND USING A TOWEL. I CHECKED ON LINE AND FOUND MULTIPLE EXAMPLES OF SIMILAR SITUATIONS OVER SEVERAL YEARS. E.G. THIS VIDEO SHOWS EXACTLY WHAT HAPPENED: HTTPS://WWW.YOUTUBE.COM/WATCH?V=SBOJEHJMCYI&SNS=EMISL HERE ARE OTHER EXAMPLES: HTTPS://WWW.CARCOMPLAINTS.COM/KIA/SOUL/2015/AC_HEATER/EXTREME_HUMIDITY_ON_WINDOWS.SHTML HTTPS://WWW.KIASOULFORUMS.COM/2-SOUL-GENERAL-DISCUSSION-GEN-1/73641-INSIDE-WINDOWS-FOG-UP-REAL-BAD.HTML I LIVE IN THE DESERT SO RARELY RUN INTO THESE CONDITIONS BUT THAT DOESN'T LESSEN THE DANGER. KIA DEALERS SEEM TO AVOID SAYING IT IS A PROBLEM WITH THE CAR'S DESIGN BUT IT SEEMS MOST LIKELY CAUSED BY POOR DRAINAGE AND/OR POORLY DESIGNED AIR FLOW.

NHTSA ID
11161895
Incident
Nov 21, 2018
Mileage
55,300 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .