2024 Kia Sportage PHEV Problems
Owner-reported complaints filed with NHTSA, grouped by component
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What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Kia Sportage PHEV, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance642.9%
- Electrical428.6%
- Engine214.3%
- Body & structure17.1%
- Powertrain (other)17.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
While attempting to park the vehicle in an angled parking spot I was pressing the brake and slowing to a stop. Prior to stopping with my foot still on the brake the engine revved and the vehicle surged forward hitting the car in front of me. The emergency braking did not seem to activate nor di my foot on the brake slow the car. The car has been in the shop at least 4 times totaling nearly 30 days for electrical issues. The vehicle had a full charge prior to the drive which was about 6.5 miles. The vehicle was operating in automatic mode utilizing electric only during the trip. What component or system failed or malfunctioned, and is it available for inspection upon request? Powertrain gas and electric emergency braking. It is at repair shop can be inspected How was your safety or the safety of others put at risk? Car accelerated without warning Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer has video of engine surging when switching to electric only mode. I also have many videos. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer only in service shop. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Had check engine light multiple times shorting after buying vehicle. Also has burning wire or rubber smell when charging. Engine RPM's surged when manually switching to electric only mode. Dealer service tech has video and I have multiple videos of this happening. Other items. Car dash says to place hands on steering wheel while hands are on steering wheel. Have video of this. Car has a surging sensation while driving slight gyro sensation. Automatic wipers slow to activate or reactivate during light rain. Have video. Electronics related to android auto and heat AC do not work right flicker disengage and reengage over and over. Have multiple videos of this.
The dash on my sportage will go black while driving, and then the system reboots showing "system check" the cruise control also goes out when this happens. This happens about once a month. Dealer has checked it more than 3 times and has found no issues except the first time I brought it in.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The dash on my sportage will go black while driving, and then the system reboots showing "system check" the cruise control also goes out when this happens. This happens about once a month. Dealer has checked it more than 3 times and has found no issues except the first time I brought it in.
While driving my 2024 Kia Sportage PHEV X-Line AWD the instrument panel went black for 3-5 seconds and appeared to be "re-booting/resetting". The first time this occurred was approximately March 2025 (odometer reading approximately 6000 miles) and the issue has re-occurred numerous times (30+) since then (current odometer reading is 12,410). There was no warning prior to this happening and there were no warning lamps, messages, or other symptoms of any problems with the vehicle. I took the car into my local Kia dealer to have them check the instrument panel issue under warranty and to perform the recommended 8000 mile service. During the service visit they addressed the SC322 - Hybrid Control Unit Software upgrade recall. With regards to the instrument panel issue, the Service department told me that they could not fix the issue under warranty unless they could reproduce the issue. Therefore any work that they would perform to address the issue would have to be paid for by me. They suggested that I try to capture the issue on video as evidence of the issue. Given that the event only happens over a 3-5 second period, there is no way for me to safely videotape the issue while I am driving the vehicle and I have no idea when it will happen again. This issue has continued to occur randomly multiple times since that service visit with the last event happening three days ago. When the instrument panel goes black it is very distracting to the driver and draws your attention from the road to the instrument screen which puts the occupants of the vehicle at risk as well as others driving/walking around your vehicle. I have read online of others having this same issue with no clear consistent resolution from Kia. I strongly believe that this is a serious safety issue for many Kia drivers and needs to be addressed via a recall or voluntary dealer campaign to avoid unnecessary crashes/injuries.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
While attempting to park the vehicle in an angled parking spot I was pressing the brake and slowing to a stop. Prior to stopping with my foot still on the brake the engine revved and the vehicle surged forward hitting the car in front of me. The emergency braking did not seem to activate nor di my foot on the brake slow the car. The car has been in the shop at least 4 times totaling nearly 30 days for electrical issues. The vehicle had a full charge prior to the drive which was about 6.5 miles. The vehicle was operating in automatic mode utilizing electric only during the trip. What component or system failed or malfunctioned, and is it available for inspection upon request? Powertrain gas and electric emergency braking. It is at repair shop can be inspected How was your safety or the safety of others put at risk? Car accelerated without warning Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer has video of engine surging when switching to electric only mode. I also have many videos. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer only in service shop. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Had check engine light multiple times shorting after buying vehicle. Also has burning wire or rubber smell when charging. Engine RPM's surged when manually switching to electric only mode. Dealer service tech has video and I have multiple videos of this happening. Other items. Car dash says to place hands on steering wheel while hands are on steering wheel. Have video of this. Car has a surging sensation while driving slight gyro sensation. Automatic wipers slow to activate or reactivate during light rain. Have video. Electronics related to android auto and heat AC do not work right flicker disengage and reengage over and over. Have multiple videos of this.
We had ~2100 miles on our vehicle. We had been driving on the highway for an hour when engine temperature warning light came on. We pulled over and turned off the car. We waited 30 minutes then opened the hood to inspect the coolant level. The coolant level was at "min." We looked under the car to see if any coolant was leaking and no coolant was visible under the car. We turned the car back on and sat in park for ~1 min. The engine temperature warning light came back on. We turned the car off and waited one hour. We turned the car back on, stayed in park, and the engine temperature warning light came back on. We called Kia and were towed to the nearest dealer. They inspected the car the next day and found no issues. Looking online, it appears that others have experienced similar issues with Kias and I am writing this in case it is a systemic issue that can help myself and others.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
My sunroof shattered without anything hitting it.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
While attempting to park the vehicle in an angled parking spot I was pressing the brake and slowing to a stop. Prior to stopping with my foot still on the brake the engine revved and the vehicle surged forward hitting the car in front of me. The emergency braking did not seem to activate nor di my foot on the brake slow the car. The car has been in the shop at least 4 times totaling nearly 30 days for electrical issues. The vehicle had a full charge prior to the drive which was about 6.5 miles. The vehicle was operating in automatic mode utilizing electric only during the trip. What component or system failed or malfunctioned, and is it available for inspection upon request? Powertrain gas and electric emergency braking. It is at repair shop can be inspected How was your safety or the safety of others put at risk? Car accelerated without warning Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer has video of engine surging when switching to electric only mode. I also have many videos. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer only in service shop. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Had check engine light multiple times shorting after buying vehicle. Also has burning wire or rubber smell when charging. Engine RPM's surged when manually switching to electric only mode. Dealer service tech has video and I have multiple videos of this happening. Other items. Car dash says to place hands on steering wheel while hands are on steering wheel. Have video of this. Car has a surging sensation while driving slight gyro sensation. Automatic wipers slow to activate or reactivate during light rain. Have video. Electronics related to android auto and heat AC do not work right flicker disengage and reengage over and over. Have multiple videos of this.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .