RoadVitals

2001 Krystal 28 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 27, 2007
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2001 Krystal 28, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

2001 FORD 550 SHUTTLE BUS, MANUFACTURED BY KRYSTAL KOACH PURCHASED IN MARCH 2007. THIS 26 PASSENGER BUS CAME FROM KRYSTAL WITH REAR CHASSIS(AIR RIDE, INDEPENDENT SUSPENSION) SINGLE WHEELS OUT OF LINE. ALL MECHANISM WELDED IN PLACE, THUS NO ADJUSTMENTS. THIS BUS HAD ONLY 4800 MILES ON IT WHEN WE PURCHASED IT IN MARCH 2007. HAD BLOWOUT ON TIRE WITH ONLY FEW MILES ON TIRE DUE TO ALIGNMENT. ALL OTHER TIRES WERE WEARING PREMATURELY. AFTER SPENDING APPROXIMATELY 4000 DOLLARS TO CORRECT THIS PROBLEM,(INCLUDED REPLACING TRUNNIONS. BUSHINGS,ETC.) WE CONTACTED KRYSTAL KOACH IN BEREA, CA. ONLY TO BE TOLD THEY WOULD NOT HELP BECAUSE THIS WAS "ONE OF A KIND" BUS BUILT THERE AND NEVER WENT INTO PRODUCTION DUE TO COSTS. WE FEEL THEY(KRYSTAL)PUT AN UNSAFE VEHICLE ON THE HIGHWAY. OUR DESIRE IS TO KEEP THE BUS, BUT WE FEEL KRYSTAL SHOULD SHARE IN COSTS OF REPAIRS. CAN YOU HELP? THANKS. *JB

NHTSA ID 10200902 · filed Aug 27, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .