RoadVitals

2020 KTM 390 Adventure Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 8, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 28, 2022

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2020 KTM 390 Adventure. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Engine
Filed Mar 8, 2024

engine stalls often in traffic.

NHTSA ID
11576311
Incident
Mar 3, 2024
Electrical
Filed Jun 28, 2022

TFT Speedometer gets severe condensation under normal operating conditions making it unsafe to operate the motorcycle and almost caused me an accident on multiple rides in the mountains. This puts the safety of myself and others at risk as I'm not able to read any potential safety information in my dash like speed, gear, traction control, gas mileage, and any electrical failures. 5" TFT dash speedometer (instrument cluster) gets severe condensation under it when operating under normal conditions. This is very dangerous as it can get so bad that I can't see the information in my dash and can cause me to operate the motorcycle in an unsafe manner. Additionally, the condensation has made the onscreen animations very laggy which indicates significant damage to components inside. The condensation under the screen can potentially block any information the TFT has to display about what gear the motorcycle is in, when stopping I'm unable to see when the motorcycle is in N or different gears. This can potentially cause me to hurt myself or others making the motorcycle unsafe to use under normal conditions. I tried to get this address with KTM under warranty and they refused to address this as well as other parts of the motorcycle having a quality issue that can cause me to not operate the motorcycle in a safe manner. They claimed the condensation under the TFT is normal and a safety issue, which I don't agree since I have witnessed how bad the condensation can get when riding in the mountains and almost caused me to crash on multiple occasions due to a lack of visibility of the information displayed in my tft dash. KTM customer service rep Christian Cicero in KTM call center in Ohio have been very condescending about the situation claiming "you bought an entry level bike and what can I expect" . They are refusing to be responsible for low quality parts and addressing the situation while the motorcycle is still under warranty.

NHTSA ID
11471351
Incident
Feb 28, 2022

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .