2020 KTM 390 Adventure Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 KTM 390 Adventure, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical150.0%
- Engine150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TFT Speedometer gets severe condensation under normal operating conditions making it unsafe to operate the motorcycle and almost caused me an accident on multiple rides in the mountains. This puts the safety of myself and others at risk as I'm not able to read any potential safety information in my dash like speed, gear, traction control, gas mileage, and any electrical failures. 5" TFT dash speedometer (instrument cluster) gets severe condensation under it when operating under normal conditions. This is very dangerous as it can get so bad that I can't see the information in my dash and can cause me to operate the motorcycle in an unsafe manner. Additionally, the condensation has made the onscreen animations very laggy which indicates significant damage to components inside. The condensation under the screen can potentially block any information the TFT has to display about what gear the motorcycle is in, when stopping I'm unable to see when the motorcycle is in N or different gears. This can potentially cause me to hurt myself or others making the motorcycle unsafe to use under normal conditions. I tried to get this address with KTM under warranty and they refused to address this as well as other parts of the motorcycle having a quality issue that can cause me to not operate the motorcycle in a safe manner. They claimed the condensation under the TFT is normal and a safety issue, which I don't agree since I have witnessed how bad the condensation can get when riding in the mountains and almost caused me to crash on multiple occasions due to a lack of visibility of the information displayed in my tft dash. KTM customer service rep Christian Cicero in KTM call center in Ohio have been very condescending about the situation claiming "you bought an entry level bike and what can I expect" . They are refusing to be responsible for low quality parts and addressing the situation while the motorcycle is still under warranty.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
engine stalls often in traffic.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .