Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 15, 2011
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 18, 2007
What this page shows
Our database holds 4 NHTSA owner-reported complaints for the 2007 Kymco Agility. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–4 of 4
Powertrain (other)
Filed Jun 15, 2011
DURING NORMAL OPERATION, A COMPONENT CALLED A "CHAIN SLIDER" FAILED DUE TO ABRASIVE WEAR AFTER 11807 KILOMETERS (APPROXIMATELY 7400 MILES). SUBSEQUENTLY, THE PART CAME FREE FROM IT'S MOUNTING AND LODGED IN THE DRIVE SPROCKET OF MY 2007 KYMCO VENOX 250 CC MOTORCYCLE, CAUSING THE REAR WHEEL TO LOCK UP DURING OPERATION. FORTUNATELY I WAS OPERATING THE MOTORCYCLE AT LOW SPEED AND AVOIDED A CRASH. I PURCHASED A REPLACEMENT PART, AND UPON EXAMINATION I REALIZED THAT THIS PART WILL ALSO FAIL CATASTROPHICALLY DURING OPERATION. THE FRAGMENTS OF THE FAILED PART ARE AVAILABLE FOR EXAMINATION. *TR
NHTSA ID
10406913
Incident
Apr 27, 2011
Mileage
11,807 mi
Fuel systemOther / unspecified
Filed Aug 2, 2008
1. PEOPLE 50CC KYMCO, STALLED 3 TIMES DRIVING IT HOME THE DAY WE BOUGHT IT! MANY PROBLEMS SINCE AND STILL NOT SOLVED. 2. STALLED IN HEAVY TRAFFIC > 15 TIMES SINCE PURCHASE CAUSING NEAR-INJURY, HAS TAKEN UP TO 24 HOURS TO GET IT STARTED AGAIN, AND ULTIMATELY TOTAL FAILURE REQUIRING $100 TOW BACK TO SHOP. HAVE SPENT COUNTLESS HOURS (IN SHOP, TRYING TO RE-START IT, MISSING APPOINTMENTS) AND SUSTAINED MANY LEG BRUISES TRYING TO KICK-START IT LITERALLY HUNDREDS OF TIMES. 3. 1ST, THEY REPLACED FUEL TAP, WITH NO IMPROVEMENT. NEXT, THEY REROUTED FUEL & PLACED A PLATE TO BLOCK HEAT; PROBLEM (STALLING IN TRAFFIC) WORSENED AND LED TO COMPLETE FAILURE--COULDN'T GET IT STARTED AT ALL. THIS IS WHEN WE TOWED IT IN. 3RD, THEY TOOK FUEL SYSTEM FROM A BUDDY 50 (GENUINE SCOOTER CO, NOT KYMCO) AND TRANSPLANTED IT INTO OUR KYMCO PEOPLE 50. SCOOTER NOW IS SLUGGISH, WON'T ACHIEVE SAME TOP SPEED AND HEAR AND FEEL A GRINDING SOUND AS IT DRIVES. FEAR RIDING IT DUE TO DANGER OF STALL IN TRAFFIC AND GETTING HIT BY CAR (A FEW NEAR-MISSES) AND NOT ABLE TO RELY ON IT FOR TRANSPORTATION. DEALER NOT WILLING TO REPLACE THE SCOOTER NOR REFUND OUR MONEY. *TR
NHTSA ID
10236738
Incident
Jun 10, 2008
Mileage
12 mi
Driver assistance
Filed Sep 26, 2007
Crash reported1 injury reported
MY BRAND NEW 2007 KYMCO PEOPLE 150 SCOOTER MALFUNCTIONED WHILE I WAS AT A DEAD STOP. AS I WAS HOLDING IT UPRIGHT AND REACHING TO TURN OFF THE IGNITION VIA THE KEY WITH MY RIGHT HAND, THE ENGINE SPORADICALLY REVVED UP IN RPMS. THIS ENGAGED THE DRIVE TO THE REAR WHEEL AND THE SCOOTER ACCELERATED OUT FROM UNDERNEATH ME. THIS CAUSED THE SCOOTER TO LURCH FORWARD INTO A WALL AT THE PLACE WHERE I WAS IN THE PROCESS OF PARKING IT. AS I TRIED TO MAINTAIN CONTROL OF THE SCOOTER IT CAUSED ME INJURY TO MY HAND WHICH WAS ON THE HANDLEBARS. THE HANDLEBAR AND MY HAND CAME INTO CONTACT WITH THE WALL. THE SCOOTER DEALER WHERE I PURCHASED THE SCOOTER INSPECTED IT FOR POSSIBLE REASONS OR EXPLANATIONS FOR THE MALFUNCTION AND WERE NOT ABLE TO DETERMINE ITS CAUSE. I AM IN THE PROCESS OF HAVING THE SCOOTER REPAIRED. I WILL ALSO FILE THIS MALFUNCTION WITH KYMCO FOR THEIR ADVICE AND THEIR RECOMMENDATIONS. I AM SEEKING REIMBURSEMENT FOR THE DAMAGE DONE TO THE SCOOTER AS A RESULT OF THIS MALFUNCTION. *TR
NHTSA ID
10204181
Incident
Sep 13, 2007
Mileage
200 mi
Electrical
Filed Sep 18, 2007
I PURCHASED A JM STAR OR SHANGHAI MOTORS EXPRESSWAY 250 SCOOTER, THIS HAS BEEN RE-BADGED IN THE US AS A REDSTREAK EXPRESSWAY 250 ON JULY 14TH, 2007. AFTER RIDING THIS SCOOTER ON JULY 21ST AND STOPPING AT A GAS STATION TO REFUEL, THE SCOOTER WOULD NOT RESTART. WE HAD IT JUMP STARTED TO GET HOME, BUT THIS DIDN'T WORK TOO WELL. THE SCOOTER STALLED OUT WHILE DRIVING DOWN THE ROAD. IT DID START AGAIN WITH ANOTHER JUMP START BUT SPIT AND SPUTTERED THE REST OF THE WAY HOME. WE CALLED THE DEALER WHO SOLD US THE SCOOTER, HE STATED THAT THEY HAVE BEEN HAVING PROBLEMS WITH THE BATTERIES. SO WE PURCHASED A NEW BATTERY AND CHARGED IT UP. THE TECHNICIAN AT THE SHOP WHERE WE PURCHASED THE SCOOTER ALSO MENTIONED THAT THE ALARMS WERE A DRAW ON THE SYSTEM AND THAT THEY HAVE BEEN REMOVING THE ALARMS. HE EXPLAINED OVER THE PHONE TO MY HUSBAND HOW TO REMOVE THE ALARM. THE WEEKEND OF AUGUST 10TH, I WAS RIDING MY SCOOTER AND WE STOPPED TO GET ICE CREAM AT A PLACE LOCALLY. WHEN I WENT TO START MY SCOOTER IT WAS DEAD AGAIN AND DID NOT START. WE GOT IT JUMP STARTED AND RODE IT DIRECTLY HOME. WE BROUGHT THE SCOOTER TO THE DEALER WHO SOLD IT TO US ON AUGUST 15TH, THEY DETERMINED THEY THOUGHT IT WAS A CHARGING PROBLEM. THEY ORDERED A STATOR FOR THE SCOOTER. THE STATOR ARRIVED AND THE DEALER DID NOT HAVE THE CORRECT TOOLS TO REMOVE THIS PART. THE TOOL WAS ORDERED AND RECEIVED AT THE DEALERSHIP, THE PROBLEM WAS STILL NOT FIXED. THE VOLTAGE REGULATOR WAS ALSO REPLACED WHILE THERE. THE TECHNICIAN SAID ALL OF THE PROBLEMS WERE FIXED AND WE RODE IT HOME AFTER BEING IN REPAIR FOR 25 DAYS. I RODE THE SCOOTER FOR 2 DAYS, AND ON THE 2ND DAY IT DID NOT START AGAIN. **** PLEASE NOTE THIS WEBSITE DOES NOT ALLOW ME TO PICK THE CORRECT VEHICLE MAKE OR MODEL, THEREFORE THE VEHICLE DESCRIPTION IS NOT CORRECT, PLEASE REFER TO THE TOP OF THIS DESCRIPTION FOR THE CORRECT MAKE AND MODEL ***** *JB
NHTSA ID
10203311
Incident
Jul 21, 2007
Mileage
160 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.