RoadVitals

2021 Kzrv Durango Gold

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 11, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 2, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Kzrv Durango Gold, most frequently naming the tires & wheels category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V289000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

May 2, 2022
11,906 units potentially affected
The defect: KZRV, L.P. (KZRV) is recalling certain 2021-2022 KZRV Escape, SportTrek, Sonic, Stratus, Connect, Sportsmen, Sportsmen SE, Sportsmen Classic, Durango, Durango Gold, Venom, Confluence, and Sportsmen Sportster fifth wheel and travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
The risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will replace the fittings, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact KZRV customer service at 1-800-768-4016 ext. 154 or 153. KZRV's number for this recall is KZ-2022-02.
KZRV, L.P.Manufacturer number KZ-2022-02View on NHTSA.gov
21V670000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Aug 27, 2021
34,345 units potentially affected
The defect: KZRV, L.P. (KZRV) is recalling certain 2018-2022 Camplite, Confluence, Connect, Connect SE, Connect Lite, Durango, Durango Gold, Durango Half Ton, Durango Sport, Durango 1500, Quicksilver, Sonic, Sonic X, Sportsmen, Sportsmen FW, Sportsmen LE, Sportsmen SE, Sportsmen Sportster, Sportster, SportTrek, SportTrek Touring, Spree, Stratus, Venom, and Venom V Series recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and pigtail hoses, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact KZRV customer service at 1-800-768-4016 ext. 154 or 153. KZRV's number for this recall is KZ-2021-05.
KZRV, L.P.Manufacturer number KZ-2021-05View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Nov 11, 2024

Driving on a highway doing approx. 50mph, I experienced a massive blowout of a tire on the left side of my 5th wheel trailer. I got it to the side of the road without issue. Reviewing the tire damage, the entire tread was completely ripped off. These tires came originally installed in on the 5th wheel I purchased new. The same day I drove it home, it caught a nail, and it slowly leaked out on our initial drive. Les Schwab tire repaired the tire (back in Sept 2021). It has been 3 years w/o any tire issues and we have put about 3500 miles on the tires. The tire was mailed back to the manufacturers rep per their request to review. The response back was that they saw it had previously been repaired, therefore their warranty is no longer valid. I am not in agreement. If their tire is so bad that a flat tire repair now makes their product unsafe, then they have a serious problem. I believe they are using a 3yr old repair as a scapegoat to get out of paying damages under Washington State (RCW 7.72.030(2)), "A product manufacturer is subject to strict liability to a claimant if the claimant's harm was proximately caused by the fact that the product was not reasonably safe in construction or not reasonably safe because it did not conform to the manufacturer's express warranty or to the implied warranties under Title 62A RCW." If their tire is not bad, why then hide behind the previous repair of a flat (3yr old) tire. I conclude that there is long history with this tire brand. The common theme is "China Bomb", meaning they don't just pop and go flat, they in fact literally blow up. This resulted in considerable amounts of damage, and the manufacturer is refusing to pay for it. Their tires should not be made available to the RV market as they are asking for a serious accident or worse to occur. The claims should be investigated. I've attached their assessment.

NHTSA ID
11624605
Incident
Sep 2, 2024

Compare model years

Complaint and recall counts across every year of this model

Kzrv Durango Gold by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025010—
2024000—
2023010—
2022030—
2021Viewing120—
2020010—
2019010—
2018120—
2017010—
2015010—
2014010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.