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2021 Kzrv Durango Gold Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 11, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Kzrv Durango Gold, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

Driving on a highway doing approx. 50mph, I experienced a massive blowout of a tire on the left side of my 5th wheel trailer. I got it to the side of the road without issue. Reviewing the tire damage, the entire tread was completely ripped off. These tires came originally installed in on the 5th wheel I purchased new. The same day I drove it home, it caught a nail, and it slowly leaked out on our initial drive. Les Schwab tire repaired the tire (back in Sept 2021). It has been 3 years w/o any tire issues and we have put about 3500 miles on the tires. The tire was mailed back to the manufacturers rep per their request to review. The response back was that they saw it had previously been repaired, therefore their warranty is no longer valid. I am not in agreement. If their tire is so bad that a flat tire repair now makes their product unsafe, then they have a serious problem. I believe they are using a 3yr old repair as a scapegoat to get out of paying damages under Washington State (RCW 7.72.030(2)), "A product manufacturer is subject to strict liability to a claimant if the claimant's harm was proximately caused by the fact that the product was not reasonably safe in construction or not reasonably safe because it did not conform to the manufacturer's express warranty or to the implied warranties under Title 62A RCW." If their tire is not bad, why then hide behind the previous repair of a flat (3yr old) tire. I conclude that there is long history with this tire brand. The common theme is "China Bomb", meaning they don't just pop and go flat, they in fact literally blow up. This resulted in considerable amounts of damage, and the manufacturer is refusing to pay for it. Their tires should not be made available to the RV market as they are asking for a serious accident or worse to occur. The claims should be investigated. I've attached their assessment.

NHTSA ID 11624605 · filed Nov 11, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .