RoadVitals

2019 Kzrv Durango

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 5, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Aug 27, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2019 Kzrv Durango, most frequently naming the body & structure category. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V670000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Aug 27, 2021
34,345 units potentially affected
The defect: KZRV, L.P. (KZRV) is recalling certain 2018-2022 Camplite, Confluence, Connect, Connect SE, Connect Lite, Durango, Durango Gold, Durango Half Ton, Durango Sport, Durango 1500, Quicksilver, Sonic, Sonic X, Sportsmen, Sportsmen FW, Sportsmen LE, Sportsmen SE, Sportsmen Sportster, Sportster, SportTrek, SportTrek Touring, Spree, Stratus, Venom, and Venom V Series recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and pigtail hoses, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact KZRV customer service at 1-800-768-4016 ext. 154 or 153. KZRV's number for this recall is KZ-2021-05.
KZRV, L.P.Manufacturer number KZ-2021-05View on NHTSA.gov
18V540000

EQUIPMENT:OTHER:LABELS

Aug 16, 2018
1,160 units potentially affected
The defect: KZRV, L.P. (KZRV) is recalling certain 2017-2019 KZRV Durango, Venom and Sidewinder recreational trailers. The Federal Certification label incorrectly lists the tire size as being ST235/80R16G, however, the correct tire size is ST235/85R16G.
The risk: The incorrect information may result in the incorrect tires being installed, increasing the risk of a crash.
The remedy: KZRV will notify owners, and dealers will replace the Federal Certification label, free of charge. The recall began October 5, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153. KZRV's number for this recall is KZ-2018-08.
KZRV, L.P.Manufacturer number KZ-2018-08View on NHTSA.gov
18V242000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Apr 17, 2018
7,370 units potentially affected
The defect: KZRV, L.P. (KZRV) is recalling certain 2018-2019 KZRV Durango, Spree, Spree Escape, Connect, Sportsmen, Sidewinder, and Venom recreational trailers. The Solera Smart Arm awning may deploy while moving.
The risk: If the awning deploys while moving, there would be an increased risk of a crash.
The remedy: KZRV will contact owners, and dealers will replace the awning controller. The recall began on June 15, 2018. Owners may contact KZRV customer service at 1-800-768-4016, extension 154 or 153. KZRV's number for this recall is KZ-2018-04.
KZRV, L.P.Manufacturer number KZ-2018-04View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Aug 5, 2019

TL* THE CONTACT OWNS A 2008 DODGE RAM 3500 EQUIPPED WITH A 2019 KZ RV DURANGO HALF TON FIFTH WHEEL. WHILE THE RV WAS ATTACHED TO THE VEHICLE, THE LANDING GEAR FAILED WITHOUT WARNING. THE CONTACT ATTEMPTED TO HOLD THE LANDING GEAR IN PLACE WITH A STRING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO THE RV DEALER (RAY CITTE RV, 1677 WEST RIVERDALE RD, ROY, UT 84067, 855-837-8863). THE DEALER DIAGNOSED THAT THE HYDRAULIC SEALS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN.

NHTSA ID
11241796
Incident
Aug 4, 2019

Compare model years

Complaint and recall counts across every year of this model

Kzrv Durango by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2024100—
2023020—
2022230—
2021120—
2020010—
2019Viewing130—
2018060—
2017030—
2016220—
2015010—
2014010—
2013010—
2012010—
2011010—
2010010—
2009010—
2008010—
2007010—
2006220—
2005020—
2004020—
2003010—
2002010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.