RoadVitals

2016 Kzrv Durango

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 4, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2016 Kzrv Durango, most frequently naming the body & structure and other / unspecified categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure266.7%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V749000

EQUIPMENT

Nov 21, 2017
134,046 units potentially affected
The defect: KZRV, L.P. (KZRV) is recalling various 2002-2018 recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V749-9547.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: KZRV will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
KZRV, L.P.View on NHTSA.gov
16V898000

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Dec 14, 2016
262 units potentially affected
The defect: KZRV, L.P. (KZRV) is recalling certain model year 2016-2017 Venom and Durango Gold toyhaulers and fifth wheel trailers manufactured January 11, 2016, to December 2, 2016. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.
The risk: If the door does not open as expected, there would be an increased risk of injury to those in the door's path.
The remedy: KZRV will notify owners, and dealers will inspect the weld thickness, and if necessary replace the rear door hinges, free of charge. The recall began on January 13, 2017. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153.
KZRV, L.P.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecified
Filed May 4, 2017

AS I WAS STEPPING INTO THE RV, THE UPPER STEP SEPARATED ON ONE SIDE. FORTUNATELY, I WAS ABLE TO GRAB ONTO THE RV OTHERWISE I WOULD'VE FALLEN. UPON INSPECTING THE STEPS I FOUND A RIVET THAT HAD BROKEN WHICH CONNECTS THE STEP TO A BRACKET. SEE PHOTOS. I CONTACTED THE DEALER AND THEY INFORMED ME MY RV WAS NOT WITHIN THE RECALL ISSUED BY KZRV. I ASKED THEM TO ORDER THE KIT REQUIRED AND IF THEY COULD NOT PROVIDE ANY GOODWILL TOWARD INSTALLING THE KIT, I WOULD DO IT MYSELF. THE RV HAS BEEN TAKEN TO THE DEALER FOR REPAIRS. THIS RV IS A 2015 DURANGO 2500 336R3T.

NHTSA ID
10984048
Incident
Mar 1, 2017
Body & structure
Filed Mar 17, 2017
1 injury reported

TL* THE CONTACT OWNS A 2016 KZRV DURANGO 2500 FIFTH WHEEL. WHILE THE CONTACT WAS WALKING UP THE STEPS INTO THE RV THE TOP RIVET FAILED AND THE STAIRS COLLAPSED. THE CONTACT FELL TO THE GROUND AND SUSTAINED BACK KNEE, AND HIP INJURIES. MEDICAL ATTENTION WAS NOT RECEIVED. THE RV WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 700. UPDATED 04/28/17*LJ

NHTSA ID
10966540
Incident
Mar 14, 2017
Mileage
700 mi

Compare model years

Complaint and recall counts across every year of this model

Kzrv Durango by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2024100—
2023020—
2022230—
2021120—
2020010—
2019130—
2018060—
2017030—
2016Viewing220—
2015010—
2014010—
2013010—
2012010—
2011010—
2010010—
2009010—
2008010—
2007010—
2006220—
2005020—
2004020—
2003010—
2002010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.