RoadVitals

2020 Lance Camper Truck Camper (1172)

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 22, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 13, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2020 Lance Camper Truck Camper (1172), most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified4100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

UNKNOWN OR OTHER

May 13, 2019
287 units potentially affected
The defect: Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2019-2020 855S and 1172 Truck Campers. There may be a large gap between the fold down bunk bed, while it is in the sleeping position, and the window near the sleeping area.
The risk: An occupant may fall and get stuck in the gap, increasing the risk of injury.
The remedy: Lance Camper will notify owners and dealers will attach a warning label, free of charge. The recall began July 8, 2019. Owners may contact Lance Camper customer service at 1-661-949-3322.
Lance Camper Manufacturing. Corp.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jun 22, 2021

The contact owns a 2020 Lance Camper equipped with a Dometic cooking stove. The contact received notification of NHTSA campaign number: 20E071000(Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was not available.

NHTSA ID
11421870
Incident
Jun 1, 2021
Other / unspecified
Filed Apr 20, 2021

TL* THE CONTACT OWNS A 2020 LANCE CAMPER TRUCK CAMPER (1172). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED BUT THERE WAS A FAILURE EXPERIENCED ASSOCIATED WITH THE RECALL. THE VEHICLE WAS TAKEN TO GANDER RV & OUTDOORS OF DENVER (9870 W 48TH AVE, WHEAT RIDGE, CO 80033) WHERE THEY REFUSED TO SERVICE THE VEHICLE. THE TRAILER HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11413025
Incident
Apr 20, 2021
Other / unspecified
Filed Apr 7, 2021

TL* THE CONTACT OWNS A 2020 LANCE CAMPER TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT). BARBER RV (6500 AUTO CENTER DR, VENTURA, CA 93003) WAS CONTACTED AND INFORMED HIM THAT THE PARTS WOULD BE ORDERED TO FACILITATE THE RECALL REPAIR. THE CONTACT WAS THEN INFORMED BY THE DEALER THAT THEY HAD NOT HEARD BACK FROM THE MANUFACTURER REGARDING THE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11406925
Incident
Nov 13, 2020
Other / unspecified
Filed Feb 8, 2021

TL* THE CONTACT OWNS A 2020 LANCE TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RVZZ REPAIR SHOP (1265 E TELEGRAPH ST, WASHINGTON, UT 84780) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11395238
Incident
Dec 13, 2020

Compare model years

Complaint and recall counts across every year of this model

Lance Camper Truck Camper (1172) by model year
YearComplaintsRecallsInvestigationsIssue Index
2020Viewing410
2019110

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.