RoadVitals

2020 Lance Camper Truck Camper (1172) Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 22, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 8, 2021

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2020 Lance Camper Truck Camper (1172). Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Other / unspecified
Filed Jun 22, 2021

The contact owns a 2020 Lance Camper equipped with a Dometic cooking stove. The contact received notification of NHTSA campaign number: 20E071000(Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was not available.

NHTSA ID
11421870
Incident
Jun 1, 2021
Other / unspecified
Filed Apr 20, 2021

TL* THE CONTACT OWNS A 2020 LANCE CAMPER TRUCK CAMPER (1172). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED BUT THERE WAS A FAILURE EXPERIENCED ASSOCIATED WITH THE RECALL. THE VEHICLE WAS TAKEN TO GANDER RV & OUTDOORS OF DENVER (9870 W 48TH AVE, WHEAT RIDGE, CO 80033) WHERE THEY REFUSED TO SERVICE THE VEHICLE. THE TRAILER HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11413025
Incident
Apr 20, 2021
Other / unspecified
Filed Apr 7, 2021

TL* THE CONTACT OWNS A 2020 LANCE CAMPER TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT). BARBER RV (6500 AUTO CENTER DR, VENTURA, CA 93003) WAS CONTACTED AND INFORMED HIM THAT THE PARTS WOULD BE ORDERED TO FACILITATE THE RECALL REPAIR. THE CONTACT WAS THEN INFORMED BY THE DEALER THAT THEY HAD NOT HEARD BACK FROM THE MANUFACTURER REGARDING THE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11406925
Incident
Nov 13, 2020
Other / unspecified
Filed Feb 8, 2021

TL* THE CONTACT OWNS A 2020 LANCE TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RVZZ REPAIR SHOP (1265 E TELEGRAPH ST, WASHINGTON, UT 84780) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11395238
Incident
Dec 13, 2020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .