RoadVitals

2018 Lance 2375

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 14, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 14, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Lance 2375, most frequently naming the body & structure category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V109000

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Feb 14, 2018
2,054 units potentially affected
The defect: Lance Camper Manufacturing Corp. (Lance) is recalling certain 2018 recreational trailers, models 1475, 1575, 1685, 1995, 2185, 2285, 2295, 2375 and 2465, equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
The risk: If the jack retracts or extends unintentionally, it can increase the risk of injury to those within the trailer or increase the risk of a crash if the jack moves while the trailer is being towed.
The remedy: Lance will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on March 1, 2018. Owners may contact Lance customer service at 1-661-949-3322.
Lance Camper Manufacturing. Corp.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Aug 14, 2018

2018 LANCE TRAILER 2375. CONSUMER WRITES IN REGARDS TO STRUCTURAL FRACTURE SAFETY RECALL. *LD *JS

NHTSA ID
11119130
Incident
Mar 1, 2018