RoadVitals

2018 Lance Travel Trailer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 28, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 7, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Lance Travel Trailer. 4 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V619000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Oct 7, 2020
5,309 units potentially affected
The defect: Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance trailers (models 1995, 2185, 2285, 1475, 1575, 1685, 1985, 2295, 2375, 2445, and 2465) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
The risk: A gas leak can increase the risk of a fire.
The remedy: Lance Camper will notify owners, and Dometic will repair the stoves, free of charge. The recall began December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Lance Camper Manufacturing. Corp.View on NHTSA.gov
20V620000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Oct 7, 2020
725 units potentially affected
The defect: Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance Camper trailers (models 855S, 850, 960, 975, 995, 1062, and 1172) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
The risk: A gas leak can increase the risk of a fire.
The remedy: Lance Camper will notify owners, and Dometic dealers will repair the affected stoves. The recall began on December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Lance Camper Manufacturing. Corp.View on NHTSA.gov
18V091000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Feb 2, 2018
1,164 units potentially affected
The defect: Lance Camper Manufacturing Corp. (Lance) is recalling certain 2018 travel trailers, models 1985, 1995, 2185, 2155, 2295, and 2375. The battery on these vehicles may move within its compartment while the vehicle is in motion, causing the door to open and allowing the battery to fall out.
The risk: If the battery falls out of the compartment with the trailer is being towed, it may become a road hazard, increasing the risk of a crash.
The remedy: Lance will notify owners, and dealers will install a retrofit strap kit to keep the battery from moving, free of charge. The recall began on March 19, 2018. Owners may contact Lance customer service at 1-661-949-3322.
Lance Camper Manufacturing. Corp.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Sep 28, 2017

ON MY 6-MONTH OLD LANCE 2295 TRAILER, THE 45-GALLON, 400# POTABLE WATER HOLDING TANK FELL OFF IN THE ROAD. THE PLASTIC TANK ITSELF IS NOT BOLTED TO THE RIG, BUT SITS ON AN 0.18" THICK BY 0.625" WIDE RIM ON THE FORE AND AFT SIDES. A BOLT HOLDING THE REAR MOUNTING BRACKET TO THE CHASSIS (PHOTO 1) APPARENTLY CAME LOOSE OR SHEARED OFF AND FELL OFF. THESE BOLTS ARE ONLY 1/4" DIAMETER 307A GENERAL SERVICE HARDWARE. THIS LOSS STRESSED ANOTHER MOUNTING BOLT, WHICH SHEARED OFF (PHOTOS 2A & 2B), ALLOWING THE MOUNTING BRACKET TO ROTATE (PHOTO 3) AFT FROM IT'S INTENDED POSITION (PHOTO 4) THE ROTATION WAS POSSIBLY DUE TO WATER MOVEMENT IN THE TANK. THERE IS NO BACKUP RESTRAINING SYSTEM, EITHER TO SUPPORT THE TANK OR PREVENT THE BRACKETS FROM ROTATING. SINCE THE TANK ITSELF IS NOT AFFIXED, IT SIMPLY FELL ONTO THE ROADWAY. VEHICLE WAS MOVING FORWARD AT 2-3 MPH ON A LEVEL PAVED SURFACE. THE TANK BECAME LODGED UNDER THE TRAILER AXLES AND HAD TO BE CUT FREE. THERE IS A SECOND, SIMILAR TANK (ALSO 45 GALLONS) FOR GRAY WATER STORAGE, ALSO USING THIS SAME SUPPORT SCHEME. THESE TANKS ARE ROUGHLY THE SIZE AND SHAPE OF A REFRIGERATOR. THE REAR (GRAY WATER) TANK IS AFT OF THE AXLES, SO THERE WOULD BE NOTHING AT ALL TO PREVENT A FOLLOWING VEHICLE FROM STRIKING IT. IN SUMMARY: - OVERALL DESIGN OF TANK MOUNTING SYSTEM IS DEFICIENT AND DANGEROUS, WITH NO REDUNDANCY. - MOUNTING BOLTS ARE UNDERSIZED AND OF LOW SHEAR STRENGTH. - 400 LB TANK IS NOT PHYSICALLY FIXED THE MOUNTS, BUT SITS ON AN 0.18" THICK BY 0.625" WIDE PLASTIC FLANGE. ANY MOVEMENT OF TANK COULD ALLOW FLANGE TO FLEX AND FAIL. - THERE ARE MULTIPLE TANKS WITH THE SAME MOUNTING SYSTEM.

NHTSA ID
11030332
Incident
Sep 24, 2017
Mileage
2,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TRUCK

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Reiteration to dealer of the correct tiedowns to use on the campers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lance Travel Trailer by model year
YearComplaintsRecallsInvestigationsIssue Index
2021520—
2020420—
2019120—
2018Viewing140—
2015020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.