RoadVitals

2019 Lance Travel Trailer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 18, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 7, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2019 Lance Travel Trailer, most frequently naming the other / unspecified category. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V619000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Oct 7, 2020
5,309 units potentially affected
The defect: Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance trailers (models 1995, 2185, 2285, 1475, 1575, 1685, 1985, 2295, 2375, 2445, and 2465) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
The risk: A gas leak can increase the risk of a fire.
The remedy: Lance Camper will notify owners, and Dometic will repair the stoves, free of charge. The recall began December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Lance Camper Manufacturing. Corp.View on NHTSA.gov
20V620000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Oct 7, 2020
725 units potentially affected
The defect: Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance Camper trailers (models 855S, 850, 960, 975, 995, 1062, and 1172) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
The risk: A gas leak can increase the risk of a fire.
The remedy: Lance Camper will notify owners, and Dometic dealers will repair the affected stoves. The recall began on December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Lance Camper Manufacturing. Corp.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Feb 18, 2021

TL* THE CONTACT OWNS A 2019 LANCE TRAVEL TRAILER EQUIPPED WITH A DOMETIC 3-BURNER STOVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH THE DOMETIC RECALL HOTLINE AT 1-888-943-4905 AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE AND THAT THERE WAS NO TIMEFRAME FOR PARTS AVAILABILITY. THE RECALL REPAIR WAS NOT PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11396793
Incident
Jan 3, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TRUCK

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Reiteration to dealer of the correct tiedowns to use on the campers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lance Travel Trailer by model year
YearComplaintsRecallsInvestigationsIssue Index
2021520—
2020420—
2019Viewing120—
2018140—
2015020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.