RoadVitals

2014 Lexus ES 300H

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Aug 1, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 4 NHTSA owner-reported complaints for the 2014 Lexus ES 300H, most frequently naming the electrical, brakes and driver assistance categories. 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical228.6%
  • Brakes114.3%
  • Driver assistance114.3%
  • Fuel system114.3%
  • Steering114.3%
  • Visibility114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Aug 1, 2016

TL* THE CONTACT OWNS A 2014 LEXUS ES 300H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10892001
Incident
Nov 1, 2015
Visibility
Filed Jul 30, 2015

THE CAR WAS PARKED FOR A FEW HOT DAYS AND THE FRONT WINDSHIELD CRACKED AT SOME POINT WHILE THE CAR WAS PARKED. THE CRACK APPEARED FROM THE BOTTOM SLIGHTLY TO THE RIGHT OF CENTER LOOKING AT IT FROM INSIDE THE CAR. IT DOES NOT APPEAR TO BE AN IMPACT OF ANY TYPE. I ASSUME IT IS A DEFECT IN THE WINDOW OR HOW THEY ARE MOUNTED.

NHTSA ID
10745097
Incident
Jul 26, 2015
Electrical
Filed Dec 16, 2014

2014 LEXUS ES300H. DISCREPANCY IN THE SPEEDOMETER/ODOMETER SYSTEMS. *TA THE SPEEDOMETER APPEARED TO REGISTER SPEEDS TWO-TO-THREE MILES AN HOUR FASTER THAN THE VEHICLE WAS BEING DRIVEN. IT WAS DETERMINED BY SETTING THE CRUISE CONTROL TO A GIVEN SPEED, THEN OBSERVING THE UNIT'S AVERAGE SPEED READOUT. THE DISCREPANCY WAS THE SAME AT ANY SPEED FROM 30 MPH TO 70 MPH. *JB

NHTSA ID
10659560
Incident
Dec 1, 2014
BrakesElectricalFuel system+1 more
Filed Jul 1, 2014

THE BUTTON TO START AND START THE VEHICLE IS RIGHT NEXT TO THE RADIO BUTTON. BOTH BUTTONS ARE PUSHED TO TURN THEM ON AND OFF. I ACCIDENTALLY HIT THE ENGINE START BUTTON INSTEAD OF THE RADIO BUTTON, ALL POWER TO THE VEHICLE WAS TURNED OFF, COMPLETE LOSS OF POWER STEERING, BRAKES AND ENGINE. IN ORDER TO RESTART I HAD TO COME TO A COMPLETE STOP, PUT THE VEHICLE IN PARK AND THEN RESTART THE VEHICLE, HAD THIS OCCURRED AT ANY SPEED OTHER THAN THE VERY LOW SPEED I WAS GOING, IT WOULD HAVE LIKELY CAUSED A MAJOR ACCIDENT. I STRONGLY FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND AT A MINIMUM NEED TO HAVE THE VEHICLE REPROGRAMMED TO PREVENT IT FROM BEING TURNED OFF WHILE THE VEHICLE IS MOVING. *TR

NHTSA ID
10607602
Incident
Jun 2, 2014
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0096-14

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0058-13

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0055-13

WHEELS

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0056-13

EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0057-13

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0054-13

ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.