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2004 Lexus ES 330 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
174
Latest May 25, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
37
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 10, 2003

What this page shows

Our database holds 174 NHTSA owner-reported complaints for the 2004 Lexus ES 330. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 174 · page 1 of 7

Electrical
Filed May 25, 2020

EVERY WINDOW HAS STOPPED WORKING.THE FIRST ONE STOPPED GOING UP D OWN TEN YEARS AGO NOW THEY HAVE ALL STOPPED.

NHTSA ID
11325913
Incident
Nov 12, 2012
Powertrain (other)
Filed Apr 26, 2019

UPPER RIGHT MOTOR MOUNT HAS BEEN REPLACED 3 TIMES. NOW CAR IS VIBRATING BETWEEN 45-60 AND HAS NO POWER AND IS TAKING UP TO 1-2 MINUTE'S.

NHTSA ID
11203848
Incident
Apr 4, 2019
Mileage
150,000 mi
Airbags
Filed Jan 29, 2019

AIR BAG LIGHT CAME ON WHEN IDLE AND WON'T GO OFF. CODE B1787. NEVER IN AN ACCIDENT. UNPLUGGED AND RE-PLUGGED ALL CONNECTIONS; DISCONNECTED BATTERY FOR 15 MINUTES BUT DID NOT RESET LIGHT. DEALER CHECKED AND COULD NOT RESET SYSTEM. NO AIR BAG PROTECTION NOW. FIX REQUIRES NEW SEAT WITH SENSORS EST $4500. CAN'T AFFORD TO FIX.

NHTSA ID
11172702
Incident
Jan 15, 2019
Mileage
158,000 mi
Airbags
Filed Aug 14, 2018

PASSENGER AIR BAG LIGHT CAME ON ABOUT 6 MONTHS AGO AND WON'T CUT OFF,I HAVEN'T BEEN IN A CAR ACCIDENT NOR HAS MY AIRBAG EMPLODED, HAD IT LOOK AT BY MECHANIC AT AUTO SHOP WHERE I GET MY OIL CHANGES AND SUCH HE DIDN'T RECOGNIZE ANY PROBLEMS,CALLED LEXUS DEALERSHIP AND THEY WANT TO CHARGE AN ARM AND A LEG JUST TO LOOK AT IT.

NHTSA ID
11119981
Incident
Feb 2, 2018
Airbags
Filed Jul 4, 2018

I STARTED MY CAR AND ALL OF THE SUDDEN, AIR BAG LIGHT CAME ON. I NEVER HAD AN ACCIDENT, AIRBAGS WERE NEVER DEPLOYED, I CHECKED ALL THE WIRES AND EVEN UNPLUGGED THE BATTERY FOR GOOD 10 MINUTES AND THE LIGHT WILL NOT GO OFF. IN CASE OF AN ACCIDENT, MY CAR WILL NOT DEPLOY AIR BAGS AND IT CREATES A POTENTIAL THREAT THAT IT CAN BE AN INSTA-DEATH, ESPECIALLY WITH A STEERING WHEEL IN FRONT OF YOUR FACE.

NHTSA ID
11109562
Incident
Jul 4, 2018
Mileage
88,000 mi
Airbags
Filed Jun 30, 2018

B1650 CODE - OCCUPANCY CLASSIFICATION SYSTEM CODE DISPLAYS. NEVER BEEN IN ACCIDENT AND WILL NOT GO AWAY. APPEARED AT START UP OVERNIGHT.

NHTSA ID
11104908
Incident
Jan 8, 2018
Airbags
Filed Apr 10, 2018

PASSENGER SIDE AIRBAG COVER IS SEPARATING FROM DASHBOARD AND APPEARS TO HAVE PRESSURE BEHIND IT. VINYL IS CRACKED ON TOP SIDE OF AIRBAG COVER.

NHTSA ID
11084288
Incident
Apr 9, 2018
Mileage
203,000 mi
Airbags
Filed Apr 8, 2018
Crash reported1 injury reported

I WAS IN 3 ACCIDENTS AND MY AIR BAGS DID NOT DEPLOYED. 1 ACCIDENT I WAS HIT IN THE BACK, I WAS NOT MOVING WHEN THE CAR HIT ME FROM BEHIND (ON THE FWY), HE MUST OF BEEN DRIVING AT A SPEED OF 45 MPH. I T-BONED A CAR GOING AT A SPEED OF APPROX. 35 MPH.

NHTSA ID
11083868
Incident
Aug 11, 2017
Mileage
195,000 mi
Airbags
Filed Jan 6, 2018

AIRBAG HAS PARTIALLY OPENED AND I AM AFRAID IT WILL EXPLODE AT ANY GIVEN MOMENT.

NHTSA ID
11060913
Incident
Oct 10, 2017
Filed Nov 16, 2017
Crash reported

CRUISE CONTROL DOING 5-10MPH WITH THE CRUISE CONTROL ON THE CAR SURGED FOWARD AND EVEN BRAKING I HIT THE CAR IN FRONT OF ME

NHTSA ID
11046640
Incident
Nov 11, 2017
Mileage
166,000 mi
Interior & seatsSeat belts
Filed Feb 3, 2017

THE SEAT BELT FOR PASSENGER SIDE AND THE SEAT ASSEMBLY MALFUNCTIONED WHEN MY PASSENGER BUCKLED HIS SEAT BELT. THERE WAS A POPPING SOUND AND THEN THE AIRBAG LIGHT CAME ON. THE SYSTEM WAS RE CALIBRATED AT THE DEALERSHIP BUT I CONTINUE TO HAVE SPORADIC PROBLEMS WITH THIS ISSUE. I CANNOT HAVE A PASSENGER DUE TO THIS ISSUE.

NHTSA ID
10949317
Incident
Oct 15, 2016
Mileage
150,000 mi
BrakesSuspension
Filed Jan 4, 2017

I CONTINUALLY HAVE TO REPLACE THE DISC BRAKES ON THIS VEHICLE. THE PADS DON'T WEAR DOWN VERY MUCH, BUT THE BRAKE PEDAL GETS LOW AND SPONGY. THIS IS AFTER NORMAL DRIVING. *TR

NHTSA ID
10939684
Incident
May 15, 2009
Mileage
49,000 mi
Engine
Filed Dec 21, 2016

TL* THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 11V539000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR WAS NEVER PERFORMED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

NHTSA ID
10936761
Incident
Dec 9, 2016
Mileage
175,000 mi
Airbags
Filed Dec 5, 2016

TAKATA RECALL MY 2004 LEXUS ES 330 HAS A MALFUNCTIONING PASSENGER SIDE AIRBAG. THERE IS A LIGHT THAT SAYS PASSENGER AIRBAG OFF THAT IS ILLUMINATED. ALSO, THERE IS A GAP IN THE HOUSING WHERE THE AIRBAG IS LOCATED ON THE DASH OF THE PASSENGER SIDE. I AM CONCERNED THERE HAS BEEN NO FORMAL RECALL ON THIS ISSUE. THERE ARE SEVERAL COMPLAINTS ONLINE FROM CONSUMERS WITH SAME ISSUE ON THE SAME MAKE/MODEL. PLEASE ADD THIS VEHICLE TO THE RECALL.

NHTSA ID
10930040
Incident
Nov 25, 2016
Mileage
160,000 mi
Airbags
Filed Nov 7, 2016

NO ONE HAS NOTIFIED ME OF THE RECALL OF MY TOYOTA LEXUS 2004 MODEL 330 TO LET US KNOW IF WE NEED THE AIRBAGS REPLACED.

NHTSA ID
10924647
Incident
Nov 7, 2016
Mileage
45,000 mi
Driver assistance
Filed Aug 1, 2016

I WAS DRIVING AT 9:30AM CST ON 7/27/16 WHEN MY CAR EXPERIENCE UNINTENTIONAL ACCELERATION FOR ABOUT 1.5 MILES. MY CAR REFUSED TO SLOW DOWN, EVEN WHILE I HAD THE BRAKES APPLIED. I HAVE HAD MY CAR SENT TO LEXUS HEADQUARTERS TO BE INVESTIGATED.

NHTSA ID
10892284
Incident
Jul 27, 2016
Mileage
140,000 mi
Electrical
Filed Apr 25, 2016

TL* THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT ILLUMINATED, AND THE CRUISE CONTROL, FUEL GAUGE, AND HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE ELECTRICAL HOUSING SYSTEM OF THE FRONT PASSENGER SEAT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

NHTSA ID
10861363
Incident
Apr 14, 2016
Mileage
154,000 mi
EngineFuel system
Filed Apr 9, 2016

WHEN STARTING THE LEXUS ES 330 2004 FOR THE FIRST TIME IN THE DAY IT MAKES A HORRIBLE SOUND THAT LASTS ABOUT 5 SECONDS WHILE STILL PARKED THEN WHEN DRIVING IT SEEMS LIKE I AM FORCING IT DO ACCELERATE. AFTER BEING WARMED UP IT IS FINE AND AFTER SUBSEQUENT STARTS IT DOES NOT MAKE THAT NOISE.

NHTSA ID
10854532
Incident
Mar 1, 2016
Mileage
118,240 mi
Airbags
Filed Apr 8, 2016

WITHOUT ANY INCIDENTS, OUR DASHBOARD LIGHT FOR THE AIRBAGS CAME ON. THE DEALER SAYS THE ENTIRE PART IS IN AN ELECTRICAL HOUSING IN THE PASSENGER SEAT AND IT TO BE REPLACED AS A WHOLE PART AT A COST OF $4000. A SEPARATE MECHANIC WE HAVE USED LONG TERM SAYS IT IS THE ENTIRE DRIVERS SEAT THAT NEEDS TO BE REPLACED NOT THE PASSENGER SIDE AND THIS ONE IS AT A COST OF $6000. THEY BOTH STATE IT'S NOT PART OF THE RECENT AIRBAG RECALLS. THEY KNOW THE AIRBAGS HAVE NOT INFLATED, YET CANNOT GUARANTEE THAT THEY WILL INFLATE IN THE EVENT OF AN ACCIDENT. THE VEHICLE HAS BEEN IN OUR POSSESSION AS ORIGINAL OWNERS AND NO ONE ELSE DRIVES THIS VEHICLE. IT HAS NEVER BEEN IN AN ACCIDENT OR FENDER BENDER OR ANYTHING. THE LIGHT CAME ON ONE MORNING AFTER IT HAD BEEN PARKED IN OUR DRIVEWAY ALL NIGHT. WE DON'T PARK ON THE STREET.

NHTSA ID
10854475
Incident
Mar 7, 2016
Mileage
162,888 mi
Airbags
Filed Mar 21, 2016
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2004 LEXUS ES330. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND EXITING THE RESIDENCE, THE VEHICLE WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONTAL AIR BAGS AND SIDE CURTAIN AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE CONTACT SUFFERED MINOR INJURIES TO THE HEAD AND NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,999.

NHTSA ID
10850892
Incident
Mar 17, 2016
Mileage
199,999 mi
ElectricalEngine
Filed Dec 22, 2015

SINCE I PURCHASED THIS VEHICLE IN 2008 I HAD THE PROBLEMS WITH THE CAR JERKING BETWEEN 40-60MPH AND HAD THE DEALER TO INVESTIGATE MY CONCERNS WHICH I TOOK THE CAR TO A LEXUS DEALERSHIP FOR DIAGNOSIS OF THE PROBLEMS WHICH THEY NEVER FOUND; I WAS THEN TOLD THAT THIS PROBLEM OCCURS IN ALL 2004 330ES AND THE PROBLEM WASN'T DETECTED. SO I DROVE THIS CAR FOR ALL THE YEARS I HAVE IT WITH THE SAME PROBLEMS; UNTIL 12/19/2015 THE PROBLEM CONTINUED WHEN I WAS ENROUTE TO ANOTHER TOWN AND THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN JERKING AND SLOWED DOWN AND I COULD NO LONGER ACCELERATE THE ENGINE; WHEN DOING SO THE CAR MADE AN ARKWARD SOUND; SO I BEGAN TO TURN AROUND AND HEAD BACK HOME FROM WHERE I WAS IT WAS 8 MILES BACK; AND THE CAR WAS JERKING AND SHAKING TO WHERE IT WAS ABOUT TO SHUT DOWN COMPLETELY AND STILL PULLING; I HAD MY CAR TOWED TO THE DEALERSHIP AND LEFT IT OVER THE WEEKEND; AND THEY FINALLY FOUND THE PROBLEM CODE P0303 CYLINDER 3 MISFIRE AND PO353 IGNITION COIL, WHICH WAS THE PROBLEM ALL ALONG BUT THEY COULDN'T FIND IT BECAUSE AT THE TIME THERE WAS NO LIGHT INDICATOR ON; BUT NOW THAT THE WARRANTY EXPIRED FOR WHICH THE DEALER I PURCHASED THE VEHICLE WAS RELIABLE FOR THE PAYMENT. $500 LATER THE PROBLEM DISCOVERED. ALSO RECALL ON THE ISSUE BUT NOT THE VEHICLE I OWN; SINCE I EXPERIENCED THE SAME PROBLEMS I FEEL THAT THE RECALL SHOULD HAVE INCLUDED MY VEHICLE AND A REFUND DUE.

NHTSA ID
10811654
Incident
Dec 19, 2015
Mileage
170,693 mi
Airbags
Filed Dec 8, 2015

PASSENGER SIDE AIRBAG COVER IS SEPARATING FROM THE DASH. I APPEARS TO BE RISING UP FROM ITS FLAT POSITION ON THE DASH AND I'M AFRAID IT MIGHT DEPLOY AND INJURE A PASSENGER. IS THIS A TAKATA AIRBAG?

NHTSA ID
10809136
Incident
Dec 5, 2015
Mileage
61,973 mi
Airbags
Filed Jun 25, 2015

THE PASSENGER SIDE AIRBAG IS SPLITTING OR BUSTING AROUND THE TOP OF IT, WHERE IT ATTACHES TO THE REST OF THE DASHBOARD. NOT SURE HOW THIS AFFECTS THE AIRBAG AS FAR AS ITS PERFORMANCE IF IN AN ACCIDENT. OR IF IT CONTINUES TO SPLIT WILL THE AIRBAG DEPLOY.

NHTSA ID
10730449
Incident
Jun 3, 2013
Airbags
Filed May 18, 2015

THE PASSENGER SIDE AIRBAG SEEM TO HAVE DEVELOPED A TEAR AROUND THE TOP EDGE. NOT SURE IF THIS AFFECTS THE DEPLOYMENT OF THE AIRBAG. AFTER DOING A SEARCH ON TH WEB THIS PROBLEM IS VERY COMMON FOR LEXUS ES 330 OF 2003 ONWARDS

NHTSA ID
10717221
Incident
Jan 1, 2014
Mileage
100,000 mi
Steering
Filed Feb 20, 2015
Crash reported

WAS DRIVING 2004ES 330 LEXUS ON INTERSTATE, TRAFFIC WAS LIGHT, CLOUDY DAY @1:20PM. HAD BEEN ON INTERSTATE FOR MAYBE 15-18 MINS OF DRIVING BEFORE ACCIDENT OCCURRED. ALL OF A SUDDEN STEERING SEEM TO LOCK AND CAR JUST STARTED SPINNING UNCONTROLLABLE. HIT ONE BRICK OVERPASS THEN SPRUNG INTO THE OPPOSITE SIDE, HITTING ANOTHER BRICK WALL,CONTINUED TO SPIN UNTIL IT REST AGAINST THE BRICK WALL AGAIN. AFTER HELP CAME TO PULL ME OUT, CAR WAS SMOKING. WE COULD NOT GET IT INTO PARK TO PREVENT FROM CONTINUE TO ROLL BACKWARDS. WE JUST LEFT DOOR OPEN...REST AGAINST BRICK WALL TO PREVENT CAR FROM ROLLING INTO ONCOMING TRAFFIC. HERO TRUCK DRUG IT TO A SAFE LOCATION OUT OF TRAFFIC. *TR

NHTSA ID
10689504
Incident
Feb 9, 2015

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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