RoadVitals

2004 Lexus ES 330 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
174
Latest May 25, 2020
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
37

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Lexus ES 330, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

54
reports

From owner reports, verbatim

I WAS DRIVING AT 9:30AM CST ON 7/27/16 WHEN MY CAR EXPERIENCE UNINTENTIONAL ACCELERATION FOR ABOUT 1.5 MILES. MY CAR REFUSED TO SLOW DOWN, EVEN WHILE I HAD THE BRAKES APPLIED. I HAVE HAD MY CAR SENT TO LEXUS HEADQUARTERS TO BE INVESTIGATED.

NHTSA ID 10892284 · filed Aug 1, 2016

TL* THE CONTACT OWNS A 2004 LEXUS ES 330. WHILE DRIVING APPROXIMATELY 20 MPH, THE ACCELERATOR PEDAL BECAME UNRESPONSIVE AND CAUSED THE VEHICLE TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

NHTSA ID 10671781 · filed Jan 12, 2015
All 54 reports naming driver assistance

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

53
reports

From owner reports, verbatim

WHILE DRIVING, MY TRANSMISSION FAILED ON MY 2004 LEXUS ES330 WITH 97,000 MILES. CARS WERE SWERVING TO AVOID HITTING ME AS MY CAR ALMOST CAME TO A STOP WHILE DRIVING ON A BUSY ROAD. LEXUS CORPORATE GAVE ME HALF OFF THE PARTS FOR THE TRANSMISSION AND THE DEALER GAVE ME HALF OFF OF LABOR. HOWEVER, TRANSMISSIONS ARE NOT SUPPOSED TO FAIL ON 1984 BUICKS, LET ALONE 2004 LEXUS' WITH UNDER 100,000 MILES. *TR

NHTSA ID 10344972 · filed Jul 23, 2010

TL*THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING AT VARIOUS SPEEDS RANGING FROM 0-10 MILES PER HOUR, THE CONTACT NOTICED THAT THE TRANSMISSION JERKED, CAUSING THE VEHICLE TO HESITATE. THE CONTACT HAD NOT CALLED THE LOCAL DEALER AND THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 42,000.

NHTSA ID 10329342 · filed May 7, 2010
All 53 reports naming transmission

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

24
reports

From owner reports, verbatim

AIR BAG LIGHT CAME ON WHEN IDLE AND WON'T GO OFF. CODE B1787. NEVER IN AN ACCIDENT. UNPLUGGED AND RE-PLUGGED ALL CONNECTIONS; DISCONNECTED BATTERY FOR 15 MINUTES BUT DID NOT RESET LIGHT. DEALER CHECKED AND COULD NOT RESET SYSTEM. NO AIR BAG PROTECTION NOW. FIX REQUIRES NEW SEAT WITH SENSORS EST $4500. CAN'T AFFORD TO FIX.

NHTSA ID 11172702 · filed Jan 29, 2019

PASSENGER AIR BAG LIGHT CAME ON ABOUT 6 MONTHS AGO AND WON'T CUT OFF,I HAVEN'T BEEN IN A CAR ACCIDENT NOR HAS MY AIRBAG EMPLODED, HAD IT LOOK AT BY MECHANIC AT AUTO SHOP WHERE I GET MY OIL CHANGES AND SUCH HE DIDN'T RECOGNIZE ANY PROBLEMS,CALLED LEXUS DEALERSHIP AND THEY WANT TO CHARGE AN ARM AND A LEG JUST TO LOOK AT IT.

NHTSA ID 11119981 · filed Aug 14, 2018
All 24 reports naming airbags

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

16
reports

From owner reports, verbatim

I CONTINUALLY HAVE TO REPLACE THE DISC BRAKES ON THIS VEHICLE. THE PADS DON'T WEAR DOWN VERY MUCH, BUT THE BRAKE PEDAL GETS LOW AND SPONGY. THIS IS AFTER NORMAL DRIVING. *TR

NHTSA ID 10939684 · filed Jan 4, 2017

TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE VEHICLE ACCELERATED AND WHEN ATTEMPTING TO ENGAGE THE BRAKES IT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A CURB, FLIPPED OVER AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 47,000.

NHTSA ID 10630346 · filed Sep 3, 2014
All 16 reports naming brakes

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

12
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 11V539000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR WAS NEVER PERFORMED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

NHTSA ID 10936761 · filed Dec 21, 2016

WHEN STARTING THE LEXUS ES 330 2004 FOR THE FIRST TIME IN THE DAY IT MAKES A HORRIBLE SOUND THAT LASTS ABOUT 5 SECONDS WHILE STILL PARKED THEN WHEN DRIVING IT SEEMS LIKE I AM FORCING IT DO ACCELERATE. AFTER BEING WARMED UP IT IS FINE AND AFTER SUBSEQUENT STARTS IT DOES NOT MAKE THAT NOISE.

NHTSA ID 10854532 · filed Apr 9, 2016
All 12 reports naming engine

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

8
reports

From owner reports, verbatim

UPPER RIGHT MOTOR MOUNT HAS BEEN REPLACED 3 TIMES. NOW CAR IS VIBRATING BETWEEN 45-60 AND HAS NO POWER AND IS TAKING UP TO 1-2 MINUTE'S.

NHTSA ID 11203848 · filed Apr 26, 2019

TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ATTEMPTING TO SHIFT FROM SECOND TO THIRD, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ELECTRONIC CONTROL SYSTEM HESITATED AND AS A RESULT, THE COMPUTER MODULE WOULD NEED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OPERATING UP TO THEIR STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 70,000.

NHTSA ID 10426920 · filed Sep 23, 2011
All 8 reports naming powertrain (other)

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

7
reports

From owner reports, verbatim

EVERY WINDOW HAS STOPPED WORKING.THE FIRST ONE STOPPED GOING UP D OWN TEN YEARS AGO NOW THEY HAVE ALL STOPPED.

NHTSA ID 11325913 · filed May 25, 2020

TL* THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT ILLUMINATED, AND THE CRUISE CONTROL, FUEL GAUGE, AND HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE ELECTRICAL HOUSING SYSTEM OF THE FRONT PASSENGER SEAT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

NHTSA ID 10861363 · filed Apr 25, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

4
reports

From owner reports, verbatim

DISCONNECTED AC DRAIN HOSE CAUSED LEAK UNDER PASSENGER-SIDE CARPETS. HUMIDITY ISSUES/DANGEROUS DRIVING CONDITIONS. CAUSED SERIOUS FOGGING ON WINDOWS REPEATEDLY OVER 4 YEARS. COULD NOT FIND SOURCE OF PROBLEM UNTIL WE TOOK APART CAR AND LIFTED CARPET. COULD BECOME A SERIOUS MOLD ISSUE. ODD SMELL IN VENTILATION SYSTEM. WE BELIEVE IT CAME THIS WAY FROM THE FACTORY AND WAS POSSIBLY KNOCKED LOOSE WHEN THE CARPETING WAS INSTALLED. IT WAS AN ON GOING PROBLEM. WE STERILIZED IT AND AIRED IT OUT FOR A FEW DAYS WITH A HIGH POWERED FAN. HAD TO REMOVE THE SEAT TO GET TO IT AND GLOVE BOX. NOT EASY. PROBLEM RECTIFIED NOW. NO HUMIDITY ISSUES. CHANGED CABIN FILTER. NO MORE BAD ODORS WHEN USING THE DEFROSTER. DEALER WAS NOT HELPFUL.*TR

NHTSA ID 10242744 · filed Sep 17, 2008

I NOT LONGER HAVE CONFIDENCE IN DRIVING MY LEXUS 2004 ES330 WITH 12,500 MILES DUE TO 2 MAIN REASONS. (A) THIS CAR CONTINUE TO PULL TO THE LEFT TO THE POINT THAT I MUST CONTINUALLY PUT PRESSURE TO THE STEERING WHEEL SO THE CAR WONT MOVE TO THE LEFT. THIS IS HAPPENING EVEN AFTER THE DEALER HAS SUPPOSEDLY FIXED ISSUE. (B) THE VERY WELL KNOWN TRANSMISSION PROBLEM. THIS VEHICLE IS UNSAFE TO DRIVE IN MANY INSTANCES WHERE YOU NEED TO MERGE INTO TRAFFIC AND THE CAR DOES NOT RESPONDED TO THE GAS PEDAL. THE SYMPTOM IS VERY NOTICEABLE WHEN YOU ARE ON STOP AND GO TRAFFIC OR IN SLOW TRAFFIC. I URGE YOUR AGENCY TO INVESTIGATE THIS MATTER BEFORE ANY CASUALTY OCCURS. LEXUS NORMAL RESPONSE IS THAT THE CAR IS OPERATING AS DESIGNED. THE DEALER MUST HAVE BEEN TOLD TO EXPRESS THE SAME LINE AS THEY ALWAYS HAVE THE SAME ANSWER FOR ANYTHING THEY DO NOT HAVE A SOLUTION FOR.

NHTSA ID 10126975 · filed Jun 29, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

WHILE THE CAR WAS GARAGED OVERNIGHT, THE PASSENGER SIDE AIRBAG IN THE DASHBOARD CRACKED AND IS NOW PARTIALLY EXPOSED. I CALLED LEXUS AND THEY ASKED ME TO TAKE THE CAR IN TO MY LOCAL LEXUS DEALERSHIP. I DID. WHILE THEY REVIEWED THE ISSUE, THEY ALSO COMPLETED SERVICE ON A RECALL OF THE PASSENGER SIDE SEAT BELT. I WAS THEN TOLD THAT THE AIRBAG WAS NOT COVERED UNDER WARRANTY, BUT THEY WOULD SUBMIT A CLAIM TO LEXUS. THE CLAIM WAS DENIED. THEY SAID, THE WARRANTY IS SIX YEARS/70,000 MILES. WHILE THE CAR IS UNDER 70,000 MILES THE CAR IS TEN YEARS OLD. THE CHARGE TO FIX THE CRACKED AIRBAG IS $3500.00 MY ARGUMENT TO THEM WAS: 1. THE AIRBAG IS NOT A "WEAR AND TEAR" ITEM. THE AIRBAG IS A SAFETY ITEM THAT SHOULD LAST THE LIFETIME OF THE CAR. 2. LEXUS FIXED THE OTHER SAFETY ITEM A SEAT BELT, SO THEY SHOULD FIX THE AIRBAG. 3. LEXUS COULD NOT GUARANTEE THAT THE AIRBAG WOULD FUNCTION PROPERLY. I INFORMED THEM THAT I HAD TWO TEENAGERS WHO ARE DRIVING AND ASKED: A. WILL THE AIRBAG DEPLOY PROPERLY IF THE CAR IS IN AN ACCIDENT? B. WILL THE AIRBAG DEPLOY UNEXPECTEDLY WHILE DRIVING? LEXUS COULD NOT ANSWER THE QUESTIONS TO MY SATISFACTION. I DO BELIEVE THIS IS A DESIGN FLAW IN THE ES 330 THAT COULD POTENTIALLY HARM THE DRIVER AND PASSENGERS. *TR

NHTSA ID 10628408 · filed Aug 26, 2014

I WAS PARKING MY CAR IN THE PARKING LOT OF A GARAGE WHEN MY CAR LEXUS 330 SUDDENLY PICKED UP HIGH SPEED (FULL THROTTLE) UNINTENTIONALLY. THE VEHICLE WENT FORWARD AND FELL APPROXIMATELY ABOUT 5 FEET TO THE OTHER PARKING LEVEL AND VIOLENTLY HIT THE BACK OF A PICKUP TRUCK WHICH WAS PARKED. I HAD MY SEAT BELT ON. MY BODY WENT FORWARD AND BACKWARD VIOLENTLY. FOR THE NEXT FEW DAYS I HAD EXPERIENCED MUSCLE PAIN, STIFFNESS AND POOR NIGHT SLEEP. THE ACCIDENT WAS REPORTED TO THE POLICE. *TR

NHTSA ID 10627254 · filed Aug 21, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

4
reports

From owner reports, verbatim

WHEN STARTING THE LEXUS ES 330 2004 FOR THE FIRST TIME IN THE DAY IT MAKES A HORRIBLE SOUND THAT LASTS ABOUT 5 SECONDS WHILE STILL PARKED THEN WHEN DRIVING IT SEEMS LIKE I AM FORCING IT DO ACCELERATE. AFTER BEING WARMED UP IT IS FINE AND AFTER SUBSEQUENT STARTS IT DOES NOT MAKE THAT NOISE.

NHTSA ID 10854532 · filed Apr 9, 2016

TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT ODORLESS FUMES WERE EMITTING INTO THE VEHICLE WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE EXHAUST SYSTEM WAS CORRODED WHICH CAUSED FUMES TO LEAK INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DETERMINED THAT THE ENTIRE EXHAUST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,038.

NHTSA ID 10678551 · filed Jan 23, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

4
reports

From owner reports, verbatim

THE SEAT BELT FOR PASSENGER SIDE AND THE SEAT ASSEMBLY MALFUNCTIONED WHEN MY PASSENGER BUCKLED HIS SEAT BELT. THERE WAS A POPPING SOUND AND THEN THE AIRBAG LIGHT CAME ON. THE SYSTEM WAS RE CALIBRATED AT THE DEALERSHIP BUT I CONTINUE TO HAVE SPORADIC PROBLEMS WITH THIS ISSUE. I CANNOT HAVE A PASSENGER DUE TO THIS ISSUE.

NHTSA ID 10949317 · filed Feb 3, 2017

TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED UNKNOWN REPAIRS BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID 10671265 · filed Jan 9, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

WAS DRIVING 2004ES 330 LEXUS ON INTERSTATE, TRAFFIC WAS LIGHT, CLOUDY DAY @1:20PM. HAD BEEN ON INTERSTATE FOR MAYBE 15-18 MINS OF DRIVING BEFORE ACCIDENT OCCURRED. ALL OF A SUDDEN STEERING SEEM TO LOCK AND CAR JUST STARTED SPINNING UNCONTROLLABLE. HIT ONE BRICK OVERPASS THEN SPRUNG INTO THE OPPOSITE SIDE, HITTING ANOTHER BRICK WALL,CONTINUED TO SPIN UNTIL IT REST AGAINST THE BRICK WALL AGAIN. AFTER HELP CAME TO PULL ME OUT, CAR WAS SMOKING. WE COULD NOT GET IT INTO PARK TO PREVENT FROM CONTINUE TO ROLL BACKWARDS. WE JUST LEFT DOOR OPEN...REST AGAINST BRICK WALL TO PREVENT CAR FROM ROLLING INTO ONCOMING TRAFFIC. HERO TRUCK DRUG IT TO A SAFE LOCATION OUT OF TRAFFIC. *TR

NHTSA ID 10689504 · filed Feb 20, 2015

TL*THE CONTACT OWNS A 2004 LEXUS ES 330. WHILE DRIVING VARIOUS SPEEDS, THE STEERING JERKS, CLICKS, AND FEELS AS IF IT COULD DETACH FROM THE STEERING COLUMN. IN ADDITION, TRANSMISSION FLUID IS LEAKING AND THE COMPUTER REFLASH CAUSES THE TRANSMISSION TO FAIL. THE CONTACT STATED THAT THE COMPUTER NEEDS TO BE REPROGRAMMED FOR FREE SO THAT THE TRANSMISSION WILL NOT FAIL. THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. THE VEHICLE IS CURRENTLY IN THE REPAIR SHOP FOR DIAGNOSTIC TESTING, BUT THEY WILL NOT REPAIR IT BECAUSE IT EXCEEDS THE 50,000 MILE WARRANTY. THE MECHANIC WILL ONLY PROVIDE A TEMPORARY REMEDY. THE FAILURE AND CURRENT MILEAGES WERE 94,000.

NHTSA ID 10255049 · filed Jan 14, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

I CONTINUALLY HAVE TO REPLACE THE DISC BRAKES ON THIS VEHICLE. THE PADS DON'T WEAR DOWN VERY MUCH, BUT THE BRAKE PEDAL GETS LOW AND SPONGY. THIS IS AFTER NORMAL DRIVING. *TR

NHTSA ID 10939684 · filed Jan 4, 2017

S10 APPROPRIATE HANDLING-LETTER FROM REGARDING SAFETY COMPLAINTS REGARDING THE 2004 LEXUS ES 330 *TGW THE CONSUMER STATED THE LEFT UPPER STRUT MOUNT BOLT WAS LOOSE, THE WIRING SYSTEM WAS DEFECTIVE IN WHICH THE HOOD CARPET, OXYGEN SENSOR WIRES AND RADIATOR HOSE CAUGHT ON FIRE, BUT MANAGED TO GO OUT BY ITSELF. THE DEALER CONCLUDED THAT NO CONCLUSIVE CAUSE TO THE UNDER HOOD FIRE WAS FOUND. ALSO THE BRAKES WERE DEFECTIVE. THE CONSUMER HAD DIFFICULTY STOPPING WHEN A VEHICLE IN FRONT OF HIM SLOWED DOWN TO STOP. THE BATTERY HAD TO BE REPLACED BECAUSE THE VEHICLE WOULD NOT START. (THE CONSUMER WROTE IN ON BEHALF OF HER FATHER OWNS THE VEHICLE) *JB

NHTSA ID 10341189 · filed Jul 2, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 LEXUS ES 330. WHILE PARKED, THE CONTACT NOTICED THAT THE DRIVER SIDE HEADLIGHT WAS NOT ILLUMINATED. THE CONTACT STATED THE DRIVER AND PASSENGER HEADLIGHT WOULD INTERMITTENTLY FAIL BUT BOTH HAD NEVER FAILED SIMULTANEOUSLY. THE CONTACT REPLACED THE HEADLIGHT BULBS YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT TWO COMPUTERS THAT CONTROLLED THE EXTERIOR LIGHTING AND THE HEADLIGHTS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ID 10429045 · filed Oct 7, 2011

WHILE DRIVING AT NIGHT, THE DRIVER NOTICED THAT THE HEADLIGHTS WERE INOPERATIVE. THE LOW BEAM LIGHTS DID NOT ILLUMINATE AND CAUSED POOR VISIBILITY TO THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, AND THE MECHANIC ADJUSTED THE LIGHTS. BUT PROBLEM RECURRED. *AK *SC *JB

NHTSA ID 10117135 · filed May 25, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

2004 LEXUS ES330. CONSUMER STATES ANTI-LOCK BRAKING SYSTEM CAUSED THE CAR TO SKID OFF THE ROAD AND INTO A GUARD RAIL. *TGW ACCORDING TO THE POLICE REPORT, THE VEHICLE LOST TRACTION DUE TO ICY CONDITIONS AND STRUCK A GUARDRAIL. *JB THE CONSUMER STATED HE WROTE TO THE MANUFACTURER SEVERAL TIMES AND NEVER RECEIVED A RESPONSE. UPDATED 12/22/10. *JB UPDATED 08/24/10*JB THE CONSUMER TOOK THE VEHICLE TO THE DEALER. A DIAGNOSTIC TESTING COULD ONLY CONFIRM THAT THE INTERNAL COMPUTER WAS NOT REPORTING A SYSTEM ERROR. UPDATED 06/23/10.*JB THE CONSUMER STATED A SLIGHT APPLICATION OF THE BRAKES, CAUSED THE WHEELS TO FREEZE AND THE VEHICLE SKIDDED OUT OF CONTROL. UPDATED 03/29/10.*JB UPDATED CONSUMER LETTER 07/15/10.*JB

NHTSA ID 10319812 · filed Mar 19, 2010

I WAS IN A GROCERY STORE PARKING LOT WHEN I STARTED MY CAR AND AS I PUT IT IN GEAR THE CAR SPED OUT OF CONTROL. I WAS LUCKY TO HAVE AVOIDED THE OTHER CARS IN THE LOT BECAUSE THE BRAKES DID NOTHING BUT SQUEAL. UPON HITTING A CURB ON THE FAR END OF THE PARKING LOT, THE CAR SPUN AROUND AND CAME TO A STOP. MY CAR WAS NOW FACING IN THE OPPOSITE DIRECTION WITH A LOT OF DAMAGE. I WAS TREATED AT THE HOSPITAL AND RELEASED BUT HAD SEVERAL MONTHS OF THERAPY ON MY NECK. A FEW MONTHS AFTER BEING RELEASED FROM THERAPY, I HAD TO RETURN FOR A SECOND ROUND BECAUSE OF NECK PAIN. TOYOTA TIED UP MY CAR FOR A MONTH TO INVESTIGATE THE MATTER AND SENT ME A LETTER STATING THAT NOTHING WAS WRONG WITH THE CAR BUT IT WAS THE AFTER MANUFACTURE MATS. WHEN I ASKED FOR A COPY OF THE INVESTIGATORS REPORT, I WAS TOLD THAT IT WAS NOT THEIR POLICY TO DO SO. I AM VERY CONCERNED THAT THEY ARE NOT RECALLING THE LEXUS ES330, AND OTHER PEOPLE MAY BE AT RISK. SINCE I STILL HAVE THE CAR, I WONDER IF THEY FIXED THE PROBLEM AND COVERED IT UP OR IF THE SAME THING MAY HAPPEN AGAIN. PLEASE INVESTIGATE PROBLEMS WITH THE LEXUS ES330 SERIOUSLY. I DO NOT FEEL THAT TOYOTA CARES ABOUT SAFETY WHEN IT MAY DIG INTO PROFITS. *TR

NHTSA ID 10304833 · filed Feb 3, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

THE SEAT BELT FOR PASSENGER SIDE AND THE SEAT ASSEMBLY MALFUNCTIONED WHEN MY PASSENGER BUCKLED HIS SEAT BELT. THERE WAS A POPPING SOUND AND THEN THE AIRBAG LIGHT CAME ON. THE SYSTEM WAS RE CALIBRATED AT THE DEALERSHIP BUT I CONTINUE TO HAVE SPORADIC PROBLEMS WITH THIS ISSUE. I CANNOT HAVE A PASSENGER DUE TO THIS ISSUE.

NHTSA ID 10949317 · filed Feb 3, 2017

VEHICLE HAVE EXPERIENCED HESITATION WHEN NEED TO ACCELERATE. *BF THE CONSUMER WAS TOLD THAT THE PROBLEM WAS WITH THE COMPUTER THAT CAUSED A DELAY BETWEEN THE DEPRESSION OF THE ACCELERATOR AND THE RESPONSE BY THE TRANSMISSION. THE TRANSMISSION WOULD SLIP BETWEEN SHIFTS AND THE DRIVER SEAT SQUEAKED. *SC

NHTSA ID 10109393 · filed Dec 21, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

MY WIFE AND CHILD WERE RIDING IN A LEXUS ES330 AND HAD JUST COME OFF HIGHWAY I40 EXIT 270 IN CHAPEL HILL, NC WHEN THE MICHELIN TIRE SIDEWALL EXPLODED WITH A 4 INCH RIP, THEY WERE ABLE TO STOP AND FORTUNATELY NO ONE WAS INJURED. I HAVE THE TIRE WITH THE RIPPED SIDEWALL AND WOULD BE GLAD TO PROVIDE ANY ADDITIONAL INFORMATION. HERE ARE THE TIRE DETAILS: BRAND: MICHELIN DESCRIPTION: P215 60 R16 94V, ENERGY MXV4 S8 DOT HN49 JUAX 5007 WDA 836 06-57203-01. *TR

NHTSA ID 10328480 · filed May 3, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .