2007 Lexus ES Body & structure Problems

Issue number one the dashboard the steering wheel and the clutch handle for automatic or manual melts it gets extremely hot and slippery it burns no matter if you cover your car or anything it melts and the glare from it is very dangerous when the Sun hits the windshield while driving it makes it look like a mirror form I'm not the only one who complains about this issue because why does the dashboard melts and create a dangerous flare with glare excuse the heating and cooling seats I believe also I'm not sure if it's causing condensation because it's connected to the AC which is also an issue no matter how much you get it fixed like I'm not sure if the blend door actuator gets stuck but a lot of people complain about that too because I'm not the only one with that issue 3 the gas pedal gets stuck no matter how many treatments and maintenance and services you get done with your car that's still dangerous because I was driving one day on the highway and my pedal got stuck while driving I keep my car in tip top shape have evidence and all. The light fixtures also is an issue I'm not sure if they're supposed to go down no matter how many lights and replacements you do they still become dim which is dangerous at night while driving in the woods or on dark paths 4 the fuel system they tell to use premium gas which is 91 but then the dealers take to use 87 which causes a stalling on the I believe transmission which is also another faulty issue cuz no matter how many times you replace everything is still very faulty I ran into a lot of people and Friends who have the same issue and again I'm a person who take care of my car and 5 last but not least all the windows and sunroof keep opening which I didn't know was that supposed to be a feature.

NHTSA ID

11607287

Incident

Jun 17, 2020

IT ISN'T BAD ENOUGH THAT TOYOTA CORP SOLD ME A DASHBOARD ON MY 2007 LEXUS ES350 THAT MELTS IN THE SUNLIGHT, BUT AS IT MELTS IT LEAVES A DANGEROUS SHINY RESIDUE THAT IMPAIRS MY ABILITY TO DRIVE SAFELY, ESPECIALLY AT NIGHT. THIS NEEDS TO BE RECALLED.

NHTSA ID

11364198

Incident

Oct 13, 2020

Mileage

75,000 mi

2007 LEXUS ES350 DASHBOARD MELTING PRODUCES CHEMICAL FUMES AND SHINY STICKY DASBOARD REFLECTING SUNLIGHT AND NIGHT HEADLIGHTS BLINDING DRIVER VISIBILITY. FUMES CAUSING HEALTH ISSUE IN ALL CAR PASSENGER BREATHING. ISSUES.

NHTSA ID

11350206

Incident

Aug 3, 2020

Mileage

75,000 mi

WAS IN CAR CRASH WHERE THE AIR BAGS SHOULD HAVE BEEN EJECTED AND THEY DID NOT!

NHTSA ID

11299524

Incident

Nov 26, 2019

Mileage

250,000 mi

PURCHASED 2007 LEXUS ES350 AND DASH IS MELTING WITH HEAT AND HUMIDITY. LEXUS DEALERSHIP REFERRED ME TO CORPORATE AND THEY SAID THE WARRANTY EXPIRED MAY 31, 2017 HOWEVER, THERE WAS NO RECALL LETTER RECEIVED. LEXUS IS AWARE OF ISSUE BUT REFUSES TO REPLACE DASH OR REPAIR. THIS IS A SAFETY ISSUE DUE TO GLARE FROM DASH MELTING AND STICKY BECAUSE OF SHINE. ADDITIONALLY, IN THE FUTURE, THE DASH CANNOT BE REMOVED BECAUSE IT WILL CRUMBLE TO PERFORM ANY REPAIRS NECESSITATING REMOVAL OF DASH AND NO SHOPS WANT THAT RESPONSIBILITY. LEXUS REPLACED A COMPLETE DASH FOR A CRACK ON MY 2004 LEXUS WITHOUT IT BEING A SAFETY ISSUE BUT WON'T DO ANYTHING ABOUT THE GLARE COMING FROM THE DASH MELTING! THE VEHICLE ONLY HAS 70,000 MILES AND IS ALWAYS GARAGED! THERE HAVE BEEN LAWSUITS FILED OVER THIS ISSUE!

NHTSA ID

11298484

Incident

Dec 1, 2018

Mileage

60,000 mi

I HAVE LEXUS ES350. ITS EXPENSIVE LUXURY CAR. BUT ITS DASHBOARD IS MELTING ON THE TOP NOW. VERY UNCOMMON BEHAVIOR OF THIS KIND OF CAR. THIS WOULDN'T HAPPENED EVEN IF IN CHEAP CAR. I WENT TO DEALERSHIP AND THEY CONFIRM THAT IT IS MELTING. IT'S A DASHBOARD, ONE OF THE MAIN PART OF THE CAR. ISSUE IS IN THE SUN, MELTED PART IS REFLECTING ON THE WINDSHIELD AND ITS VERY BRIGHT. IT BECOMES SAFETY ISSUE TO DRIVE THIS CAR IN THE SUN. IT GIVES HEADACHE AND NOT PROPER VISIBILITY TO DRIVE. DEALERSHIP REFUSED TO FIX THIS ISSUE AS THIS CAR IS MORE THAN 10 YEARS OLD. THIS KIND OF ISSUE SHOULD NOT HAPPENED IN THE CAR LIKE LEXUS. PLEASE SEE ATTACHED PICTURES, IT GIVES SOME IDEA LIKE HOW IT LOOKS LIKE IN WINDSHIELD WHILE DRIVING. PICTURE DO NOT COVER ALL REFLECTIONS THOUGH.

NHTSA ID

11258307

Incident

Jan 7, 2019

MY DASHBOARD IS MELTING AND IS STICKING TO TOUCH AND DEPRESSES WHEN TOUCHED AND NOT SAFE. I CALLED LEXUS AND I WAS TOLD IT'S BEYOND THE RECALL WINDOW AND I HAVE TO PAY OUT OF POCKET AND I CANNOT AFFORD IT. APPARENTLY THERE WAS A RECALL BACK IN 2016 BUT I BOUGHT MY CAR 12/2017 SO I MISSED THE WINDOW

NHTSA ID

11240751

Incident

Jan 24, 2018

I RECENTLY READ ABOUT THE ISSUE WITH THE LEXUS IS MODEL BEING GIVEN A TECHNICAL ADVISORY FOR THE BREAKDOWN OF THE DASHBOARD AND I WAS WONDERING WHY THIS PROBLEM IS ONLY ADDRESSED ON THE IS MODEL AND NOT THE ES AS WELL. I AM AN ES 2007 OWNER WHO IS AND HAS BEEN EXPERIENCING THE SAME PROBLEM FOR MANY MONTHS NOW. I WAS TOLD BY LEXUS THAT TO REPLACE IT WOULD COST $3000 AND I HAVE ALREADY REPLACED THE INSTRUMENT PANELS ON THE STEERING WHEEL FOR THE SAME PROBLEM WHERE THE RUBBER HAS BROKEN DOWN AND DISINTEGRATED. I AM ANGRY BECAUSE THIS IS A LEXUS FOR GOD'S SAKE. I RECENTLY ASKED MY INSURANCE COMPANY IF I COULD CLAIM THIS DAMAGE AND THEY TOLD ME THAT THEY HAD HEARD OF THE SAME PROBLEM IN 2007 TOYOTA'S AND IS'S AND THAT TOYOTA ISSUED A RECALL. MY THING IS IF TOYOTA ISSUED A RECALL, THEN SO SHOULD LEXUS. ARE WE SUPPOSED TO BELIEVE THAT THEY USED DIFFERENT PRODUCTS WHEN THEY HAVE THE SAME LOOK AS THE ONES IN THE TOYOTA LINE OF CARS FOR THAT YEAR? I AM UPSET THAT MY LUXURY CARE IS A LUXURY ROAD HAZARD AND NOBODY HAS ADDRESSED IT IN THE ES350. STARTING AROUND 2013, THE RUBBER ON THE STEERING WHEEL AND DASH BOARD STARTED TO DISINTEGRATE. FIRST BECOMING STICKY, THEN SHEDDING SMALL BITS OF PLASTIC AND FINALLY BECOMING SLICK AND SHINY. AT THE TIME OF PURCHASE I HAD MY VEHICLE AFTERMARKET TINTED ALL AROUND AND USE SUN SHADES RELIGIOUSLY. I HAVE ALREADY PAID OUT OF POCKET OVER $900 JUST TO HAVE THE STEERING WHEEL PARTS REPLACED WITH NEW RUBBER AND I THINK THAT IT IS RIDICULOUS THAT I HAVE A LEXUS WHOSE GLARE FROM THE SHINY DASH HAS BEEN CAUSING ME PROBLEMS WHEN DRIVING AT NIGHT TO THE POINT WHERE I AVOID DRIVING AT NIGHT. *TR

NHTSA ID

10672615

Incident

Jan 23, 2013

I PURCHASED A CERTIFIED USED 2007 LEXUS ES 350 IN 2010 WITH APPROXIMATELY 26,000 MILES. IN 2014, I LEFT THE LEXUS IN MY FLORIDA PARKING LOT FOR THE SUMMER (MAY-OCTOBER). WHEN I RETURNED FROM NEW YORK, THE ENTIRE LEXUS DASHBOARD HAD MELTED! DUE TO THE MELTING, THERE IS A SHINY GLARE ON THE WINDSHIELD WHICH MAKES IT HARD TO SEE. I BELIEVE THIS IS VERY DANGEROUS AND THERE SHOULD BE A RECALL. I PAID A LOT OF MONEY FOR THIS CAR, AND THIS IS A SERIOUS SAFETY DEFECT. LEXUS SHOULD RECALL THESE CARS AND FIX THIS PROBLEM. *TR

NHTSA ID

10662627

Incident

Jun 2, 2014

Mileage

76,200 mi

THE DASH BOARD ON MY CAR IS MELTING THE GLARE IS VERY BAD MAKES DRIVING ON A SUNNY DAY VERY DANGEROUS CAR IS NOT SAFE. *TR

NHTSA ID

10654274

Incident

Sep 1, 2012

DASHBOARD STICKY AND SHINY CAN BARELY SEE WHEN IT'S SUNNY OUTSIDE. *TR

NHTSA ID

10650805

Incident

Oct 2, 2012

Mileage

138,000 mi

I HAVE A COMPLAINT ABOUT MY ES 350 LEXUS 207. THE DASHBOARD IS MELTING. I BELIEVE THIS IS A DEFECTIVE PROBLEM. I AM CONCERNED ABOUT SAFETY ISSUES. THIS IS MY SECOND LEXUS AND NEVER HAD A PROBLEM WITH THE FIRST ONE; (DASHBOARD) ES 300 LEXUS (2003). I HOPE THERE WILL BE AN INVESTIGATION ABOUT THIS MATTER. THANK YOU *TR

NHTSA ID

10638586

Incident

Sep 23, 2014

DASH PANEL MELTING. *TR

NHTSA ID

10637734

Incident

Jan 2, 2012

Mileage

45,000 mi

I'M RESPONDING TO THE SEGMENT I SAW ON THE NEWS REGARDING THE MELTING DASHBOARDS. I TOOK MY CAR INTO THE LEXUS DEALERSHIP BACK IN 2010. THEY WERE NOT VERY FRIENDLY AS A MATTER OF FACT THEY TRIED TO MAKE ME FEEL STUPID BY TELLING ME THAT WHO EVER IS WASHING AND CLEARING MY VEHICLE MAYBE USING A CHEAP PRODUCT ON THE VINYL. AND WHEN I ASKED ABOUT THE AREAS THAT WERE NOT MELTING. I WAS TOLD THAT, THOSE AREAS ARE PROBABLY NOT BEING CLEANED. I WAS THEN ASKED IF I'M PRESENT WHEN MY CAR IS BEING CLEANED AND WHAT PRODUCTS ARE BEING USED. I CONTACTED LEXUS AGAIN THIS YEAR AFTER LEARNING THAT SOMEONE WROTE A STORY ABOUT MELTING DASHBOARDS AND I WAS TOLD THAT THEY DIDN'T KNOW ANYTHING ABOUT IT AND IT SOUNDS LIKE WEAR AND TEAR. WITH THE DASHBOARD MELTING LIKE IT IS,LEAVES A BLINDING GLARE WHICH IN MY OPINION IS VERY DANGEROUS. MY HUSBAND AND I LITERALLY HAVE TO SIT FORWARD AND LOOK UNDERNEATH A LITTLE SPACING LEFT BETWEEN THE DASHBOARD AND THE WINDOW SHIELD. I WOULD ALSO LIKE TO ADD THAT THE REAR TRUNK BUTTON HAS ALSO MELTED. *TR

NHTSA ID

10629822

Incident

Jul 12, 2010

Mileage

46,000 mi

THE DASHBOARD ON MY VEHICLE IS MELTING. THIS IS CAUSING AN UNSAFE GLARE ON THE WINDSHIELD. IT IS VERY DIFFICULT TO SEE OUT THE WINDSHIELD DUE TO THE MELTING, SHINY DASHBOARD REFLECTING ONTO THE WINDSHIELD. THE DASHBOARD IS VERY STICKY TO THE TOUCH, YOU CAN'T WIPE THE DASHBOARD DUE TO THE STICKINESS CAUSING A RAG OR CLOTH TO STICK TO THE DASH. THERE IS CURRENTLY NO HELP AVAILABLE FROM LEXUS IN REGARDS TO THIS PROBLEM. THIS S A VEHICLE DEFECT, I HAVE NEVER HAD A VEHICLE DO THIS. THE ONLY FIX IS TO REPLACE THE DASHBOARD. *TR

NHTSA ID

10628957

Incident

Jan 1, 2013

Mileage

60,000 mi

MY DASHBOARD HAS BEEN MELTING AND HAS CAUSED ME TO BE BURNED AND CAUSES A GLAZE IN MY WINDOW WHEN I DRIVE IT. *TR

NHTSA ID

10627990

Incident

Jul 25, 2014

Mileage

97,000 mi

THE DASHBOARD IS VERY STICKY TO THE TOUCH. WHEN TRYING TO REMOVE THE STICKINESS WITH A PAPER TOWEL AND CLEANER, THE PAPER TOWEL BECAME STUCK TO THE DASHBOARD. AT THIS TIME UNABLE TO CLEAN THE DASHBOARD. THE DASHBOARD IS CREATING A GLARE ON THE FRONT WINDOW MAKING IT DIFFICULT TO SEE AT TIMES. THE BLACK RUBBER EXTERIOR TRUNK RELEASE BUTTON MELTED. I WENT TO OPEN THE TRUNK AND HAD DIFFICULTY GETTING THE TRUNK TO OPEN. WHEN I BENT DOWN TO SEE WHAT WAS WRONG WITH THE BUTTON, IT WAS TOTALLY MELTED AND SMEARED ACROSS THE BOTTOM. I HAD BLACK RESIDUE ON MY FINGERS WHEN I TOUCHED WHAT WAS LEFT OF THE BUTTON. I REPORTED BOTH INCIDENTS TO MY SERVICE MANAGER IN JUNE 2014 WHEN I TOOK MY LEXUS IN FOR AN OIL CHANGE. I WAS TOLD THAT THE TRUNK BUTTON WOULD BE OVER $300 AND THE DASHBOARD WAS NOT COVERED. *TR

NHTSA ID

10626880

Incident

Jan 1, 2014

THE DASHBOARD IS MELTING AND SHINY VERY STICKY. THE GLARE FROM THE DASHBOARD IS INTERFERING WITH THE DRIVER'S VISION. *TR

NHTSA ID

10620771

Incident

Jul 15, 2014

Mileage

142,000 mi

MY DASHBOARD IS MELTING! *TR

NHTSA ID

10617679

Incident

Jun 15, 2012

DASHBOARD MELTED OVER TIME. IT WAS OUT OF WARRANTY. *JS

NHTSA ID

10617405

Incident

Jul 17, 2012

I INHERITED THIS VEHICLE IN JANUARY OF 2014 AND AS SOON AS I GOT IT I NOTICED THAT THERE WERE CHIPS OF THE FRONT DASHBOARD THAT WERE MISSING. I HAD NOTICED SAID DAMAGE/DEFECT WHEN I DROVE IN PRIOR YEARS DATING BACK TO 2010 OR SO. WHENEVER THE CAR IS OUT IN THE SUN, THE DASHBOARD GETS SOFT AND IF YOU TOUCH OR HIT IT WITH YOUR FINGER, YOU CAN GET SOME OF THE SOFT DASHBOARD UNDER YOU NAIL. IT GETS VERY SOFT TO THE TOUCH. IN ORDER TO AVOID ANY FURTHER DAMAGE, I NOW PARK MY CAR UNDER SHADE AND USE PROTECTIVE VISORS ON THE INSIDE OF THE FRONT WINDSHIELDS IN ORDER TO PROTECT THE DASHBOARD. I WAS SURPRISED TO FIND THIS COULD HAPPEN TO SUCH A NICE AND EXPENSIVE CAR. IT DEFINITELY IS A FLAW IN THE DESIGN MATERIAL OF THE DASHBOARD. *JS

NHTSA ID

10617376

Incident

Jun 15, 2010

PLASTIC INTERIOR BODY PARTS, IN PARTICULAR THE DASH BOARD, HAVE LOST THEIR HARDNESS AND HAVE BECOME STICKY. EVERYTHING (DIRT, HAIR, PAPER, ETC.) STICKS TO THEM AND THEY ARE UNCLEANABLE. *JS

NHTSA ID

10617082

Incident

Dec 1, 2010

THE DASHBOARD OF MY 2007 ES 350 IS MELTING AWAY. IT HAS A REALLY SHINY & STICKY AREA ON THE DRIVER SIDE WHICH, CAUSES A LOT OF GLARE ON THE WINDSHIELD & MAKING IT A SAFETY CONCERN. ALSO, THE DASHBOARD HAS AREAS THAT STARTED CRACKING DUE, TO THE SAME ISSUE. ALSO, THE DOOR PANELS ARE MELTING AS WELL. I TRY TO PROTECT THE DASHBOARD WITH THE SUNSHADES, BUT IT IS GETTING WORSE (EACH DAY). PLEASE HELP. *JS

NHTSA ID

10617061

Incident

Jun 7, 2014

Mileage

82,300 mi

DASHBOARD MELTING CAUSING A REFLECTION ON WINDSHIELD. *TR

NHTSA ID

10598579

Incident

Oct 1, 2012

DASHBOARD STARTED TO DETERIORATE BECOMING STICKY AND SHINY CREATING A VISIBILITY ISSUE. *TR

NHTSA ID

10586086

Incident

Dec 11, 2011

Mileage

25,000 mi