Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2013 Lexus ES submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Odometer Fraud. The contact purchased a 2013 Lexus ES350. It was discovered that there was a mileage discrepancy. The vehicle was a private sale on Facebook Marketplace. At the time of purchase, the vehicle mileage was 127,000; however, a Carfax vehicle history reported the mileage at 199,000.
I was driving down the highway coming up on a traffic jam put on the brakes and several warning. Lights came on the dash and my power brakes failed. I was barely able to stop the car without hitting someone. From that point forward the brakes did not work properly, the regenerative braking system did not function. also, the cruise control stopped functioning. I took the car to the Lexus dealer, they tested the car and stated it need a new brake booster brake assembly and that there was a safety warranty issue that was extended out 10 years and up to 150,000 miles and although my car only had 79,000 miles on it was three months past the warranty date and the refused. They reset the car brakes apparently and I was able to drive the car for several days while I spoke with Lexus, and then the car brakes failed again.
On my 2013 Lexus ES 350, three out of the four doors do not function properly and will not lock or lock with the key fob. my driver’s side front door, my driver’s side rear door, and my passenger’s side front door does not work. The doors also will not lock or unlock with the interior lock/unlock button. When the all the doors are locked, I must go to the passenger’s rear door to unlock the driver’s side front door with my cane. The manual door lock from the key fob does not work and will break if I continue turning it. The door locks will not automatically lock when the car goes in motion. These are safety issues trying to get a child or pet out of the car in case of an emergency such as a fire, an accident, or robbery. The power locks are extremely helpful for me. I am a combat disabled veteran who runs the risk of reinjuring myself using the only door that works attempting to open the door with my cane. I have had some of these power locks replaced before. Lexus says this is a mechanical issue associated with the actuators rather than a safety issue. I really believe this is a serious safety and security issue rather than a mechanical issue.
The automatic door locks have stopped working. I have had to replace 3 out of the 4 door lock actuators in the car. When they go out I am unable to use the door lock sensors and have to manually lock my doors. It also affects my ability to use the key fob remote to lock and unlock my door. I replaced 2 in 2018 and 1 in 2021
VEHICLE DOOR LOCKS AREN'T WORKING PROPERLY. ISSUE CAUSES VEHICLE THE ABILITY TO LOCK WITH KEY FOB INSIDE AND DOORS NOT TO LOCK UPON EXITING VEHICLE.
CPO 2013 ES350 BOUGHT JANUARY 2, 2016 AT LEXUS DEALERSHIP, WHICH HAS BEEN KEPT IN AN IN-DOOR GARAGE, AND IS LIGHTLY DRIVEN. MID-APRIL 2017 BATTERY WAS DEAD, JUMP STARTED BUT THEN BATTERY DIED THE NEXT DAY. I BROUGHT VEHICLE TO ANOTHER LEXUS DEALERSHIP ON MAY 20, 2017. THEY CLAIMED BATTERY NOT WARRANTIED. I DISCOVERED THE ORIGINAL OWNER WHO BOUGHT CAR OCTOBER 2012 HAD REPLACED THE BATTERY IN 2015 WHICH MADE ME CURIOUS AS TO WHY IT WAS REPLACED SO SOON, AND WHY IT DIDN'T LAST VERY LONG. THE SERVICE MANAGER THEN MENTIONED THAT I NEEDED A COMPUTER COMPONENT WHICH HE HOPED WAS UNDER MY WARRANTY AND THEY WOULD CALL ME WHEN THE PART CAME IN. I RESEARCHED THIS PART, AND APPARENTLY LEXUS HAS KNOWN PROBLEMS WITH THIS COMPONENT, WHICH WAS PROBABLY DEFECTIVE CAUSING BATTERY PROBLEMS BY NOT GOING INTO "SLEEP MODE" AND SLOWLY DRAINING AND KILLING BATTERIES. THERE SEEMS TO BE MANY OTHER COMPLAINTS SIMILAR TO MINE ON BLOGS (ONE OF WHICH IS ATTACHED).
I AM NOT SURE IT IT IS ENGINE OR FUEL BUT MY PROBLEM IS AS FOLLOWS: WHILE DRIVING AND WITH NO WARNING MY 2013 LEXUS ES 350 HESITATES TO THE POINT OF ALMOST STOPPING IN THE MIDDLE OF DRIVING ON LOCAL AND HIGHWAY ROADS. IT SEEMS TO BE GETTING WORSE AND I HAVE TAKEN MY CAR TO THE DEALER AND WAS TOLD THEY DID NOT FIND ANYTHING WRONG WITH IT. IN RESEARCHING THIS PROBLEM I HAVE COME ACROSS TWO SIMILAR COMPLAINTS ON WWW.CARCOMPLAINTS.COM. THIS IS A DANGEROUS ISSUE WHEN YOU LOSE ACCELERATION WHEN IT IS MOST NEEDED.
THIS IS THE SECOND TIME IN TWO YEARS THE BATTERY HAS DIED ON THIS CAR. THE FIRST TIME WAS AUGUST 2014, JUST ONE MONTH PAST THE CAR ONE YEAR MARK. THE SECOND, THAT IS WHY I AM WRITING THIS COMPLAINT, IS ALMOST ONE YEAR TO THE DAY OF THE LAST BATTERY FAILURE. WHILE THE FIRST MAY BE WRITTEN OFF AS A BAD BATTERY, I DO NOT BELIEVE IN COINCIDENCES AND FEEL THERE IS AN ELECTRICAL PROBLEM WITH THIS CAR. I HAVE SEEN OTHER COMPLAINTS ON-LINE SO I THINK THERE IS SOMETHING MORE TO THIS PROBLEM THAN JUST BAD BATTERIES...UPDATED 09/03/15 *BF UPDATED 12/4/2015*JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .