2013 Lexus ES

Brake Master Cylinder need to be replaced due to internal malfunction. If not replaced, the master cylinder may fail and I could face a safety issue in the form of brake pedal or brake failure. The problem has been confirmed by Lexus Southwest Houston who performed diagnostic and found code C1391 to be present. The dealer cannot initiate goodwill request regarding an expired CSP despite my low mileage. I called Lexus and open a case. The case manager confirmed the code was present with the dealership who perform the diagnosis. Case manager denied goodwill based strictly on calendar expiration date of the CSP despite low mileage at 60% of the CSP allowance of 150k. I was given no option to escalate the case and my case was subsequently closed. My auto safety concern with this brake malfunction was not resolved and I now face an almost $4,000 bill on a known factory and safety defect. This defect is documented under the CSP ZLM. It was a latent defect that was a ticking time bomb. Due to light mileage usage, the defect didn't surface until now. In reviewing my service history, I did check on my brakes in 2020 but they needed a code for the program. That was when they re-extended the expiration of the CSP. I am the first owner with current mileage around 95000. I have service history with the dealership and the most recent repair was the hybrid battery pack at 80k miles - also low mileage. To summarize, Lexus is not taking accountability for this safety defect and denied my case based strictly on calendar date expiration of the CSP. I was unable to obtain an out of warranty goodwill due to low mileage despite proving the code and voicing the safety concerns of this known defect. More importantly, this is a safety failure as a total loss of brake assist at 96,000 miles is a major safety concern.

NHTSA ID

11768209

Incident

Sep 13, 2026

Odometer Fraud. The contact purchased a 2013 Lexus ES350. It was discovered that there was a mileage discrepancy. The vehicle was a private sale on Facebook Marketplace. At the time of purchase, the vehicle mileage was 127,000; however, a Carfax vehicle history reported the mileage at 199,000.

NHTSA ID

11749260

Incident

Jul 9, 2026

Mileage

199,000 mi

Lexus of Sarasota Fl confirmed a Faulty brake actuators causing brake , skid control and ABS light to come on which created an immediate and extremely dangerous driving situation as I was on an interstate highway driving at 70 mph. It’s been confirmed that multiply Lexus models and years have had numerous brake actuator . Multiple failures have been documented yet ONLY a few were given recall status!!This is outrageous and an immediate review of this oversight needs to be addressed

NHTSA ID

11714970

Incident

Jan 31, 2026

The contact owns a 2013 Lexus ES 300H. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. The service ABS, Brakes, and hazard warning lights were illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed; however, no cause for the failure was determined. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

NHTSA ID

11711407

Incident

Jan 10, 2026

Mileage

130,000 mi

NHTSA CAMPAIGN ID: 15V728000, Report Date: 11/3/ 2015, Vehicles Affected: 30,812 Consequence: A vehicle that unexpectedly brakes increases the risk of a crash. What To Do: Remedy parts for a permanent fix for this issue are not yet available. On 11/18, 2015, Toyota sent owners an interim notification and dealers will temporarily disable the PCS. When the improved PCS components are available for the permanent remedy, owners will be mailed a notification. These repairs will be performed free. Owners may contact Toyota 888-270-9371. Toyota's numbers for this campaign are F1V and F2E. Summary: Toyota Motor Engineering & Manufacturing is recalling certain model year and 2013-2015 Lexus ES350 vehicles manufactured 6/18/2012 to 7/6/2015. The affected vehicles are equipped with Pre-Collision System (PCS) as optional. In these vehicles, the PCS may unexpectedly activate and apply brakes when the radar detects a steel joint or plate in the roadway as an object. To see if your specific vehicle is affected 1-800-255-3987 or nhtsa.gov NHTSA CAMPAIGN ID:19V005000, Report Date: 1/9/2019, Vehicles Affected: 1,299,448 Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. What To Do: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyoto.

NHTSA ID

11686822

Incident

Aug 15, 2025

Lexus recall 2010-2015 models because pain is peaking. My car is a 2913 es 350 and the paint is pealing but Lexus do not want to fix it. It is the same problem as the recall Lexus because paint is peaking. What can I do or what can you do

NHTSA ID

11685167

Incident

Jan 15, 2025

As a dominos delivery driver, I am constantly braking in neighborhoods, on main roads, highways, parking lots, you name it. It’s important for me as a safe driver to be able to rely on my vehicle to perform properly. Recently, I’ve had multiple failures to stop as the code “c1391” has come up and has intermittently shut off proper control of my braking system. Upon reading of the faulty brake system causing this code and my vehicle listed (2013 Lexus es300h) as part of the list of vehicles affected, I knew I needed to write in as well to have my car fixed of this problem that is endangering myself and others on the road.

NHTSA ID

11681600

Incident

Aug 12, 2025

Brakes malfunctioned almost resulted in a life threatening car accident. Car is at the Lexus dealership for repair. The have confirmed problem. Yes there were warning lights moments before needing the brakes and it not working whn pushed.

NHTSA ID

11635965

Incident

Dec 31, 2024

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.

Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.

Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.