RoadVitals

2000 Lexus ES

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Dec 7, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
1 injuries, 0 deaths reported

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2000 Lexus ES, most frequently naming the electrical, brakes and engine categories. 20 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical337.5%
  • Brakes112.5%
  • Engine112.5%
  • Fuel system112.5%
  • Powertrain (other)112.5%
  • Tires & wheels112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Dec 7, 2021

Car surges during acceleration. Stall out and idle extremely high while driving under 60 mph

NHTSA ID
11443011
Incident
Nov 22, 2021
ElectricalEnginePowertrain (other)
Filed Mar 27, 2021
Fire reported

ELECTRICAL SYSTEMS IS FRIED, DRAINING EVERY BATTERY I BUY ( ABOUT A TOTAL OF 15 OR MORE BOUGHT) I'VE CHANGED THE STARTER AND ALTERNATOR MULTIPLE TIMES AS WELL. IF I TURN THE A/C ON THE LIGHTS DIM AND THE CAR SLOWS DOWN DANGEROUSLY BEFORE COMPLETELY SHUTTING DOWN! MY CAR IS A RISK ON THE ROAD SO I HAVEN'T BEEN ABLE TO DRIVE IT SINCE FINDING OUT, YET, I STILL HAVE TO PAY INSURANCE EVERY MONTH ON IT.

NHTSA ID
11405105
Incident
Jan 3, 2018
Mileage
245,000 mi
Electrical
Filed Feb 21, 2020
Fire reported1 injury reported

ON SEPTEMBER 15, 2018, AT AROUND 1:05 P.M I WAS DRIVING MY LEXUS ES 300 DOWN ROUTE 88 PENNSYLVANIA APPROXIMATELY 5 MINS FROM MY RESIDENCE. WHEN SUDDENLY SMOKE BEGAN TO FILL THE CABIN OF THE VEHICLE. I BEGAN TO PANIC AND PULLED VEHICLE OVER AND STOPPED TURNING IGNITION OFF AND IMMEDIATELY FLED THE VEHICLE. HEAVY SMOKE WAS POURING OUT OF THE INTERIOR OF THE VEHICLE. I RAN TO THE CLOSEST RESIDENCE AND POUNDED ON THE DOOR TO GET HELP AND TO WARN THE OCCUPANTS OF THE POSSIBLE FIRE. AS I WAS PARKED AT THE EDGE OF THEIR DRIVEWAY. THERE WAS NO ANSWER, AT THE SAME TIME A PASSERBY NOTIFIED ME THAT I HAD FIRE UNDERNEATH MY VEHICLE, HE IMMEDIATELY CALLED 911. POLICE RESPONDED IN ONE MINUTE. FIRE DEPARTMENT RESPONDED WITHIN FIVE MINUTES, BY THIS TIME VEHICLE WAS FULLY ENGULFED. VEHICLE WAS A TOTAL LOSS. VEHICLE HAD JUST ST UNDER 150,000 MILES AT TIME OF INCEDENT.. CONTACTED TOYOTA WHO THEN HIRED AN INDEPENDENT FIRE INVESTIGATOR, WHO STATED THAT THE ELECTRICAL SYSTEM WAS DAMAGED AT THE SUNROOF, SO INTERIOR FUSE PANEL AND CENTER CONSOLE.

NHTSA ID
11310492
Incident
Sep 15, 2018
Mileage
148,500 mi
Electrical
Filed Apr 24, 2014
Fire reported

I PUT MY KEY IN THE IGNITION, THE CAR STARTED BY ITSELF SOUNDED BAD, I HAD NOT TURNED KEY. REMOVED KEY AND CAR KEPT RUNNING. WE HAD IT PARKED IN GARAGE. COULD NOT GET CAR TO TURN OFF, HEARD SOMETHING EXPLODE UNDER HOOD, SMOKE STARTED POURING OUT FROM UNDER HOOD. CALLED FIRE DEPARTMENT. FIREMEN OPENED HOOD, STARTER HAD CAUGHT FIRE AND POSSIBLY SOLENOID. NEW BATTERY BOUGHT 1/4/2014 WAS DAMAGED AND DEAD. LEXUS MECHANIC TOLD ME HE SAW THIS ON OTHER MODELS BUT NOT OUR MODEL. ESTIMATED REPAIR COST 820.00. *TR

NHTSA ID
10584733
Incident
Apr 17, 2014
Mileage
130,000 mi
Fuel system
Filed Feb 10, 2011

TL*THE CONTACT OWNS A 2000 LEXUS ES. THE CONTACT STATED THAT ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED, FUMES WERE COMING IN THROUGH THE VENTS, AND FUEL WAS LEAKING OUT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO HAD NOT PERFORMED A DIAGNOSTIC TEST WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 140,000.

NHTSA ID
10381497
Incident
Feb 9, 2011
Mileage
140,000 mi
BrakesTires & wheels
Filed Jan 13, 2007

I PURCHASED A NEW LEXUS, ES-300 IN 2000 (PLATINUM SERIES). HAD TO HAVE THE FRONT BRAKES AND ROTORS REPLACED AFTER 24,000 MILES. AGAIN AT 60,000. JUST THE FRONT NOT THE REAR. ONLY CAR I HAVE EVER OWNED THAT HAS DONE THAT. THE TIRES(MICHELIN) ALSO WERE WORN OUT AT 24,000. I ROATED THEM EVERY 6,000 MILES. SOMETHING IS WRONG WITH THE FRONT BRAKES WITH THAT YEAR LEXUS? *JB

NHTSA ID
10178620
Incident
Apr 13, 2002
Mileage
24,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0024-24

STRUCTURE:BODY

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. •The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete

L-SB-0022-24

STRUCTURE:BODY

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

L-SB-0022-24

STRUCTURE:BODY

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

L-SB-0024-24

STRUCTURE:BODY

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. •The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

Lexus PRO19-02 -

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus ES by model year
YearComplaintsRecallsInvestigationsIssue Index
2025410
2024920
2023102065.8
2022800
2021281051.4
2020181056.8
2019341053.0
2018500
2017200
2016900
2015500
2014400
2013330049.1
2012310054.1
2011460046.4
2010410044.0
2009280049.3
2008680150.0
20071250149.7
2006120029.7
2005580154.8
2004160043.6
2003230054.1
2002270054.2
2001200
2000Viewing600
1999810
1998110
1997210
1996100
1995000
1994000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.