When i open the trunk of my 2022 Lexus ES 350 vehicle, the lid pop out and bounce back, hitting my head and causing a minor concussion and bleeding on my forehead; I believe the trunk strut was malfunctioned
- NHTSA ID
- 11761769
- Incident
- Aug 30, 2026
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 9 NHTSA owner-reported complaints for the 2022 Lexus ES, most frequently naming the driver assistance, tires & wheels and brakes categories. 37 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2023 | 1 | 1 |
| Apr 2024 | 1 | 2 |
| Aug 2024 | 1 | 3 |
| Dec 2024 | 1 | 4 |
| Jun 2025 | 1 | 5 |
| Sep 2025 | 1 | 6 |
| Jan 2026 | 1 | 7 |
| Jun 2026 | 1 | 8 |
| Sep 2026 | 1 | 9 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
When i open the trunk of my 2022 Lexus ES 350 vehicle, the lid pop out and bounce back, hitting my head and causing a minor concussion and bleeding on my forehead; I believe the trunk strut was malfunctioned
Within approximately three weeks of purchasing this vehicle, the blind-spot monitoring and rear traffic sensor systems were found to be completely inoperative. All dashboard warning lights related to these systems were illuminated the night before discovery, then went dark the following morning. A subsequent inspection by a licensed Lexus dealership confirmed the failure was caused by prior undisclosed rear collision damage. Both rear blind-spot modules showed zero CAN bus communication. The following diagnostic trouble codes were confirmed: U0233, U023387, U0232, P057113, P157800, P1152A, P160400, C13807E, U0163, C142571, and B1576. The rear bumper had been improperly repaired using adhesive rather than factory fasteners. The rear lamp was barely installed and misaligned. A screw was installed in an incorrect location. The dealership noted that attempting to remove the bumper to visually inspect the blind-spot modules would cause additional damage due to the poor prior repair. The blind-spot monitoring system is a primary active safety system. Its complete failure due to concealed structural damage constitutes a material safety defect. The problem was confirmed in writing by a licensed Lexus dealer. Supporting dealer inspection documentation is uploaded.
There is already a service bulletin for the vacuum pumps on these cars, but it should be made into a recall because these pumps generate the vacuum needed by the brake system. I took it to the Lexus dealer for replacement out of warranty, which I had to pay out-of-pocket, since service bulletins only apply to cars under warranty, and they still installed another replacement vacuum pump that was impacted by the service bulletin and still had the issues. It wasn’t until a field technician came out and confirmed that they installed the old vacuum pump style (2019-2023), which was the one they should have avoided installing. Failure of this part could impact the braking system and cause an accident.
While the vehicle was parked and no one was pressing the brake pedal, the ABS actuator pump continued to run and made a constant buzzing/whirring noise. This suggests that the actuator is cycling excessively to maintain brake pressure. I am concerned this could eventually lead to loss of ABS function or reduced brake assist, increasing the risk of an accident. No dashboard warning lights are currently illuminated, but the problem happens repeatedly and can be reproduced. The vehicle has not yet been inspected by the dealer, but I am aware other Toyota/Lexus hybrid models have had similar brake actuator issues in the past.
All 4 tires showed the belts/cords in several places. Tire size: 235/45R18 . We took our car to our Lexus dealer for the 30,000 mile inspection and service. This car had the original manufacturer installed tires, with the tread wear showed that all 4 tires had more mileage remaining. The Lexus mechanic took photos of all is work, which included photos of the belts/cords actually visible in multiple spots on all 4 tires. We took one of these tires to show the Firestone dealer, but could not take all four. The Lexus dealer said it was not safe to drive this car on I95 at high speeds because a blow-out was quite possible, and our lives (and possible others)were in danger. So we bought and had installed four new tires in order to drive about 40 miles to our home. There were no warning messages about this (or any) problem. This problem can be confirmed by our dealer, Lexus of Warwick, Rhode Island. We called Bridgestone when we got safely home and were told that we had to drive the car to show the tire problem to a Firestone Service Center, but this was impossible since driving the car with unsafe tires was not reasonable. We have one bad tire we can show anyone, and the Lexus Service people can confirm that the same visible belt issue was bad on all four tires.
I had my vehicle serviced at Westside Lexus on March 20, 2024. My vehicle, a 2022 Lexus 300h F Sport, was brought in for 20,000-mile service, and not only has the issue not been resolved, but it has also led to a dangerous situation that could have resulted in serious and potentially fatal harm. To elaborate, after the service, I noticed that the car did not drive as smoothly nor sound as quiet as normal for my hybrid vehicle. I also heard noise as I entered/exited the driveway, drove over speed bumps, backed up, and exited the vehicle. This noise was similar to my experience after a prior service appointment when I noticed on the highway that my rear passenger tire was wobbly, posing a significant risk to my family’s safety and that of others on the road. As with my previous experience, I heard more noise and what sounded like loose parts after a few weeks. When I checked, my rear passenger tire was loose again. As a 15-year Toyota owner, I trusted Lexus for its reputation for safety, dependability, quality, and customer care, but this experience has shaken my confidence in your brand. For each service appointment, I consent to the recommended services. It is unacceptable for a Lexus service center to return a vehicle in a condition that is unsafe to drive. Here are the details of my service visit: · Service Date: March 20, 2024 · Work Order Number: 687595 · Vehicle Mileage: 20,105 · Description of Service Performed: 20,000-mile service and four-wheel alignment Upon discovering the issue and having Lexus Roadside Assistance tow the vehicle back to the dealership.
The contact owns a 2022 Lexus ES300 Hybrid. The contact stated that while operating the vehicle the driver's side seat belt would not extend out and the driver was unable to access and latch the seat belt. The contact indicated that the failure was intermittent and during the failure, audible alarms were activated and warning messages were displayed. After restarting the vehicle the failure had self-corrected. The vehicle was taken to the local dealer who replaced the seat belt assembly but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 50.
The contact owns a 2022 Lexus ES350. The contact stated that while driving at undisclosed speeds, the TPMS warning light illuminated. The contact stated that when the vehicle was taken to add air to the tire with the required 35 PSI, the TPMS warning light was turned off independently. The contact stated that the TPMS warning light illuminated again and when the required 35 PSI was in the tires the warning light illuminated, stating that the tire pressure was low. The vehicle was taken to the dealer, where the failure with the sensors or tires was not determined. The failure recurred several times. The vehicle was taken to the same dealer several times, where the cause of the failure was not determined; however, the dealer replaced the tire pressure sensors to indicate the tire was low at 29 PSI instead of the required 35 PSI. The manufacturer was made aware of the failure. The failure mileage was approximately 13,615.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
ENGINE
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
ELECTRICAL SYSTEM
OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.
ELECTRICAL SYSTEM
Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
STRUCTURE:BODY
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
ELECTRICAL SYSTEM
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 5 | 1 | 0 | — |
| 2024 | 9 | 2 | 0 | — |
| 2023 | 10 | 2 | 0 | 65.8 |
| 2022Viewing | 9 | 0 | 0 | — |
| 2021 | 28 | 1 | 0 | 51.4 |
| 2020 | 18 | 1 | 0 | 55.3 |
| 2019 | 34 | 1 | 0 | 53.0 |
| 2018 | 5 | 0 | 0 | — |
| 2017 | 2 | 0 | 0 | — |
| 2016 | 9 | 0 | 0 | — |
| 2015 | 5 | 0 | 0 | — |
| 2014 | 4 | 0 | 0 | — |
| 2013 | 33 | 0 | 0 | 44.4 |
| 2012 | 31 | 0 | 0 | 54.0 |
| 2011 | 46 | 0 | 0 | 43.8 |
| 2010 | 41 | 0 | 0 | 37.2 |
| 2009 | 28 | 0 | 0 | 49.3 |
| 2008 | 68 | 0 | 1 | 47.9 |
| 2007 | 125 | 0 | 1 | 49.7 |
| 2006 | 12 | 0 | 0 | 29.7 |
| 2005 | 58 | 0 | 1 | 54.8 |
| 2004 | 16 | 0 | 0 | 43.6 |
| 2003 | 23 | 0 | 0 | 54.1 |
| 2002 | 27 | 0 | 0 | 54.2 |
| 2001 | 2 | 0 | 0 | — |
| 2000 | 6 | 0 | 0 | — |
| 1999 | 8 | 1 | 0 | — |
| 1998 | 1 | 1 | 0 | — |
| 1997 | 2 | 1 | 0 | — |
| 1996 | 1 | 0 | 0 | — |
| 1995 | 0 | 0 | 0 | — |
| 1994 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.